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Customer Support and Feedback

1000's of happy customers rate us Excellent on Trustpilot

At Land of Beds, we value your satisfaction and appreciate your feedback. If you have any complaints or issues with our products or services, our customer support team is here to help. Contact us for a quick resolution, and let us know how to improve.

We take all feedback seriously and strive to continuously enhance our offerings. Our team is committed to providing exceptional customer service and ensuring you have a positive experience with us.

You can email or call 01928 242829 to get in touch. Our representatives will be happy to assist you and address any concerns.

Thank you for choosing Land of Beds. We look forward to hearing from you and making things right.

Frequently Asked Questions

How do I make a complaint?

If you are unhappy with the level of service you have received, you can send a formal complaint via email or write to us directly at our head office: Land of Beds, 14-16 Church St, Cheshire, Frodsham, WA6 6QL.
What is your complaints procedure?

We are a member of the Furniture Ombudsman and take all complaints very seriously. Once we have confirmed receipt of your complaint and thoroughly investigated the matter, we will contact you directly, typically within 3-5 working days. Please note: if you feel your complaint has not been dealt with effectively, we recommend referring to the furniture ombudsman.