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Pay in 3 interest-free payments so you can spread the cost. No fees.
Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. T&Cs apply.
We offer a variety of finance terms so you can find the perfect bed for your budget.
* If you are retired and receive a pension or registered disabled and unable to work, V12 Retail Finance may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.
What do I need to apply online?
Can I make additional payments into my account and decrease my monthly payments?
Yes, you can make additional payments anytime via your V12 Self-Service Portal account, over the phone, or by bank transfer. You can choose for the lump sum payment to reduce the remaining term of your agreement.
How can I check my outstanding balance?
You can check your outstanding balance online on your V12 Self-Service Portal.
Can I change my payment date?
Yes, you can change your payment date by logging onto your V12 Self-Service Portal account, choosing the account you wish to change and selecting your new payment date.
For more V12 FAQs please click here.
Product Information:
The Hotel Collection Backcare Divan Bed will guarantee that the only sore head your guests wake up with, in the morning is from the minibar and not from rolling out of bed. A balcony of supportive pocket springs offers protective edge to edge support to keep the body anchored. A pleasurable combination of soft cotton and temperature regulating wool perfectly complements the 1500 pocket spring system that will accompany your guest into a deep, satisfying, and dreamy night's sleep.
Medium to Firm - Good for people who change sleeping position.
Divan Base Options:
Headboard Options:
Measurements, Weights and Dimensions
Divan:
W- Width x L – Length x D- Depth (including castors)
Consort Floor Standing Headboard:
W- Width x H – Height x D- Depth
Modern Floor Standing Headboard:
W- Width x H – Height x D- Depth
Mattress Maximum User Weight per sleeping side – 114kgs (18st)
PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.
Crafted with meticulous attention to detail and using the finest materials, The Hotel Collection offers a truly indulgent sleep experience. Choose from plush pillow-top designs for an extra touch of opulence or opt for supportive orthopaedic mattresses. Each product is carefully made to ensure exceptional quality and provide a restful night's sleep. Transform your bed into a luxurious retreat with the Hotel Collection Beds and Mattresses, where unparalleled comfort meets exquisite craftsmanship.
At Land of Beds, we are proud to be able to offer our customers the highest-quality products from one of the industry's oldest manufacturers. Our relationship with The Hotel Collection dates back many years. Our independent customer reviews rate The Hotel Collection products 5 out of 5, giving us the confidence to provide The Hotel Collection with our seal of approval and our customers’ valuable insight when making informed purchasing decisions.
Rest easy knowing that the Hotel Collection Beds prioritise safety and adhere to the UK Fire Regulations of 1988. Each mattress is equipped with Crib 5 fire retardants, ensuring a secure and peaceful sleep for the guests. The Hotel Collection bed bases are meticulously made to complement the Hotel Collection mattresses, offering optimal support tailored to each individual sleeper. With a range of sizes and tensions available, embrace the transformative power of The Hotel Collection Beds and Mattresses and create a haven of unmatched comfort and refined craftsmanship in your sleeping space.
What is the depth of this mattress and base together?
The mattress is 29cm and the base is 38.5cm making a total of 67.5cm.
Do I need to turn this mattress?
This is an easycare mattress, which means you do not need to turn the mattress over, however you should rotate from head to toe on a regular basis to ensure even use.
Does the base come flat packed?
This divan bed comes partly assembled and will take around 30 minutes to set up. We can assemble the bed for you, simply at the assembly service to your order at check out. Please bear in mind to make sure you have measured and checked that we will be able to deliver the bed to your room of choice.
Does this mattress adhere to CRIB 5 / Ignition source 5 standards?
This mattress has been tested to pass UK Fire Regulation 1988, this test reduces the risk of ignition and can be used for commercial use such as in a B&B or hotel.
Can you build this bed in the room?
Yes we can assemble your divan bed for you. Simply add this service at the checkout.
Great bed, feels just like a hotel bed and i am getting such a good nights sleep every night
Made to measure mattresses and divan bases are available – please call 01928 242829.
Call 01928 242829 to order up to 5 free swatches. Alternatively, order them via our Live Chat or email swatches@landofbeds.co.uk
Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.
Simply add this service to your order at checkout.
What products will you remove?
We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.
Do I need to dismantle my old bed before collection?
Yes, your old bed must be fully dismantled.
Can I add Removal and Recycle on after placing my order?
You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.
Do you recycle the beds and mattresses you collect?
We partner with the Furniture Recycling Company and Bulky Bob's (a social enterprise), which aim to end Furniture Poverty through recycling old furniture. All products are sent to these partners to be professionally recycled.
Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.
Simply add this service to your order at checkout.
What beds do you offer assembly on?
We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.
How long does bed assembly take?
The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.
What happens during bed assembly?
Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.
Can I add Bed Assembly after placing my order?
You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.
Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.
How much is delivery?
We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.
How long does delivery take?
Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.
Will I be contacted beforehand to arrange a delivery slot?
Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.
Can I choose my delivery day?
If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.
Read all our Delivery FAQs
We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.
Custom-made products can only be returned if they are faulty.
Please take a look at our Terms & Conditions.
Can I return a mattress I've slept on?
Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.
How long do I have to return an item I've purchased online?
You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.
Do I have to pay for the return?
To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).
Can I return a part or fully assembled item?
Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.
Read all our Returns FAQs
