Delivery Information

What delivery options are available?

Standard Delivery

Estimated Delivery Times are displayed next to each individual product, e.g. 7 days.

Once your order is ready for delivery our customer care team will contact you to personally book you in for a convenient delivery time slot. During this process we will give you a few dates / times – all you have to do is let us know what works best for you! Your delivery date and time slot will then be secured. On the day of delivery our drivers will call you approximately 30 mins before arrival.

Next Day Delivery

Products highlighted as available for next day delivery and ordered before 11am will be delivered the next working day (Monday – Friday) between 8am – 6pm.

*If you wish to select a specific date please contact our customer care team to have them arrange this for you.

Do you deliver outside the UK?

We currently only deliver to mainland UK but we are partnered with a delivery company which can provide this service. For more information please contact a member of our customer care team on 0800 158 4842.

Can I track my order?

Yes you can. Once your order has been confirmed we will send you an email with a link to our Order Tracking page so you can monitor your orders progress.

Do you Install new beds and Recycle old beds?

For a small charge you can arrange for our delivery team to set up your new product. Please note, this service is only available on certain products where you’ll see a "Bed assembly service" tick box and associated price.

For a small charge we do offer a "remove and recycle" service with some of our products. If this service is available then you’ll see a "Removal and Recycle" tick box and associated price just next to the product. All you have to do is make sure your old product is dismantled and that your old mattress is covered. Our delivery team will take away your old product at the same time as delivering your new goods.

Can I return a bed or mattress if I don’t like it?

We want you to be 100% satisfied with everything you buy from Land of Beds. If you would like to return an item to us you may do so within 14 days of receiving it. Unfortunately we cannot accept returns on beds or mattresses that have been slept on for hygiene purposes.

If you think that there is a manufacturing fault with your new bed or mattress then please let us know by sending us an email to help@landofbeds.co.uk with your order number, details and any pictures of the issue and we’ll look in to it straight away.