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Delivery Service

We are experts in delivering a good night's sleep

Delivering a mattress

At Land of Beds, we understand how important it is to get a good night's sleep, which is why we're here to help you every step of the way.

Our team is dedicated to making the delivery process as smooth and stress-free as possible, so you can focus on getting a great night's sleep. Once your order has been placed, you will receive a confirmation email detailing your order number. This can be used on our delivery tracking information page, where you can track your order and check your progress. Before delivery, we will contact you to arrange a convenient date and time for your goods to be delivered.

So, we've got you covered if you need a new bed for yourself, a guest room, or your children's bedrooms. With our reliable and efficient delivery service, you can rest easy knowing we will bring your perfect bed to your home.

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Skilled delivery partners
Delivery to your room of choice
Free delivery

Frequently Asked Questions

  • Can I track my delivery?

    Yes. All our order confirmations come via email with an estimated delivery date to pop into your calendars. You can also use our handy delivery tracker to keep an eye on the status of your order. Alternatively, call our customer care specialists, who will be happy to help you over the phone at 01928 242829 or via email.

  • How much is delivery?

    We offer Free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on each individual item/product page. For orders under £100, there is a small charge starting from £10.

  • Do you use a separate delivery company?

    We use our own in-house, fully insured and expertly trained delivery team for large, bulky items. We also partner with leading national two-person delivery experts, Furdeco and BJS. All delivery partners are highly experienced in delivering sizeable items with a two-person delivery crew. Interparcel typically delivers small parcels.

  • Will I be contacted beforehand to arrange a delivery slot?

    Yes - Before delivery, our team will contact you directly to arrange a suitable delivery slot via email, call, or text message. You can also track your delivery using the link received in your order confirmation.

  • Can I choose my delivery day?

    Yes. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time. If the product is available for next-day delivery, you can select a delivery date at checkout.

  • Do you offer removal of the old bed or mattress?

    This service is available for most beds and mattresses and can be selected during checkout. If this service is not listed as an option during checkout for your selected product, please contact our helpful team via email or 01928 242829, and we might be able to offer a more personalised service to suit your needs.

  • Do you charge for removing old beds and mattresses?

    Yes – we charge a small fee for this convenient service which will be clearly said on the basket page at checkout.

  • What do you do with the old beds and mattresses you have collected?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers, or to a third-party social enterprise in the North-West of England, Bulky Bob's, which recycles and reconditions all old furniture products.

  • Do you offer bed/furniture assembly?

    We currently only offer assembly on divans and electric adjustable beds. If available, this service can be added at checkout. Please visit our bed assembly information page for more information.

  • Where do you deliver to?

    We offer delivery to all postal areas in the mainland UK.

  • Are there added charges for Highland delivery?

    Yes - there are applicable charges for deliveries to upper Scotland.

  • Do you deliver overseas?

    We currently only deliver to all postal areas in the mainland UK. For our overseas customers, we can arrange to have your order delivered to a UK-based shipping company of your choice.

  • Do you deliver to room of choice?

    We offer a room-of-choice delivery service for large, bulky items such as divan beds and mattresses for a small charge. This service can be added to your basket at checkout. Please note – delivery will be made to your doorstep for flat-pack furniture and roll-up mattresses. If this service is essential, please contact our sales team via email or 01928 242829 to discuss your requirements.

  • Do you install electric adjustable beds?

    Yes - we can install electric adjustable beds on a select range of products. If applicable, this service can be selected during checkout or with a sales representative over the telephone.

  • Do you deliver to high-rise flats or apartments?

    Due to health and safety, our delivery teams can only deliver up to 3-flights of stairs. If you live above three flights, please ensure that there is a suitable lift that the product will safely fit into. Please ensure that you have measured all access space, including lifts, stairways, and door frames, to avoid disappointment on the day of delivery. Information relating to access should be shared with our customer care team via email or 01928 242829 as soon as possible after placing your order.

  • How do I measure up to ensure sufficient access?

    We recommend measuring all entrance doors, hallways, staircases (lifts if applicable) and designated rooms of choice to ensure that the product can enter in and through the property.

  • Will all my products be delivered together?

    If you are ordering multiple products, these may come separately and on different days, depending on where they are dispatched. Each product has an estimated delivery lead time highlighted on the product page and will be delivered within that period. Our delivery team will contact you before each delivery to book in for a suitable date. If you require all your items to be delivered simultaneously, please contact our customer care team before placing an order (via email or 01928 242829), and they will try to accommodate your request.

  • Do I need to inform you about potential vehicle restrictions?

    If you have any other information, such as potential vehicle restrictions, parking restrictions or road restrictions, that would be helpful for our delivery team, please contact our customer care team via email or 01928 242829, and they will be able to help.

  • Do I need to prepare anything for the day of delivery?

    Before delivery, we recommend measuring all entrance doors, hallways, staircases (lifts if applicable) and designated rooms of choice to ensure that the product can enter in and through the property. Please be mindful of any low ceilings. On the day of delivery, please ensure all walkways are clear and any items are removed (e.g., photographs, ornaments, lamps, picture frames, and low-hanging lights...).

  • Can I cancel my order when it is out for delivery?

    You can cancel your order when it is out for delivery, but you will be charged a dispatch fee. Please note for small items, such as bedding; there will be a dispatch fee starting from £15. For large bulky items, the dispatch fee starts from £75, depending on item size and delivery postcode. Please note this does not apply to custom-made orders. Custom made orders can only be cancelled within 24 hours of the order being placed. After this point, the product cannot be cancelled as it will have been sent for production.

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