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We offer a variety of finance terms so you can find the perfect bed for your budget.
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Can I make additional payments into my account and decrease my monthly payments?
Yes, you can make additional payments anytime via your V12 Self-Service Portal account, over the phone, or by bank transfer. You can choose for the lump sum payment to reduce the remaining term of your agreement.
How can I check my outstanding balance?
You can check your outstanding balance online on your V12 Self-Service Portal.
Can I change my payment date?
Yes, you can change your payment date by logging onto your V12 Self-Service Portal account, choosing the account you wish to change and selecting your new payment date.
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Product Information:
Featured on Dragons Den, Duvalay are continuously developing new innovative products to provide high-quality comfort.The Duvalay Beacon Mattress offers a soft and gentle sanctuary for you to conclude your day with extra breathable features – perfect for hot sleepers. Uniquely bonded Wooltec fibres create this breathable feature allowing the supportive layers beneath to provide vital support where you need it most. These natural layers work in conjunction with a supportive pocket springs system for a blissful nights sleep.
Soft Tension - Good for side sleepers. The softest level of support.
Measurements, Weights, and Dimensions:
W - Width x L - Length x D - Depth
Mattress Maximum User Weight per sleeping side - 114kg (18st)
PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.
Founded in 1993, Duvalay is a UK manufacturer specialising in designing and manufacturing bedding products, including mattresses, pillows, and mattress toppers. Known for its innovative designs and high-quality materials, Duvalay has won several awards for its products, demonstrating its effort to provide customers with comfortable and restful sleep.
At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Duvalay dates back ten years, and our independent customer reviews rate Duvalay products 4.8 out of 5, giving us the confidence to provide Duvalay with our seal of approval and our customers' valuable insight when making informed purchasing decisions.
Duvalay’s patented ‘Sleep System’ combines a memory foam mattress topper, a pillow, and a fleece cover that can be used together for a comfortable and restful sleep. The mattress topper is designed to provide support and pressure relief, while the pillow is designed to support the neck and head. The fleece cover is designed to provide added warmth and comfort. Specifically designed to be portable and easy to transport, this system supplies all-around comfort and support for a good night's sleep. Duvalay is National Bed Federation (NBF)-approved. Additionally, their products come with an extended guarantee, supplying peace of mind and reassurance that the product is of high quality and that the company stands behind it.
This is an easycare mattress, which means you do not need to turn the mattress over, however you should rotate from head to toe on a regular basis to ensure even use.
This mattress is 25cm deep.
As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.
Yes, this mattress is a soft tension and suitable for side sleepers.
This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.
Recycled materials are recovered from the ocean and diverted from landfills then processed into yarns to create supportive, comfortable fillings. Each Wooltec Mattress uses up to 21 plastic bottles.
Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.
Made to measure mattresses and divan bases are available – please call 01928 242829.
Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.
Simply add this service to your order at checkout.
What products will you remove?
We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.
Do I need to dismantle my old bed before collection?
Yes, your old bed must be fully dismantled.
Can I add Removal and Recycle on after placing my order?
You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.
Do you recycle the beds and mattresses you collect?
We partner with the Furniture Recycling Company and Bulky Bob's (a social enterprise), which aim to end Furniture Poverty through recycling old furniture. All products are sent to these partners to be professionally recycled.
Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.
How much is delivery?
We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.
How long does delivery take?
Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.
Will I be contacted beforehand to arrange a delivery slot?
Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.
Can I choose my delivery day?
If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.
Read all our Delivery FAQs
We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.
Custom-made products can only be returned if they are faulty.
Please take a look at our Terms & Conditions.
Can I return a mattress I've slept on?
Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.
How long do I have to return an item I've purchased online?
You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.
Do I have to pay for the return?
To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).
Can I return a part or fully assembled item?
Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.
Read all our Returns FAQs
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