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We offer a variety of finance terms so you can find the perfect bed for your budget.
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Can I make additional payments into my account and decrease my monthly payments?
Yes, you can make additional payments anytime via your V12 Self-Service Portal account, over the phone, or by bank transfer. You can choose for the lump sum payment to reduce the remaining term of your agreement.
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You can check your outstanding balance online on your V12 Self-Service Portal.
Can I change my payment date?
Yes, you can change your payment date by logging onto your V12 Self-Service Portal account, choosing the account you wish to change and selecting your new payment date.
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Product Information:
The Lewis & Jones Eastbury Comfort offers the feel of perfect comfort ensuring pleasant relaxation by combining pressure relief and body support. A foundation of pocket springs provides unquestionable cradling support relieving your body’s pressure points to allow you to have a longer and deeper sleep night after night.
Medium Tension - Good all rounder for front, side or back sleepers.
Measurements and Dimensions:
W- Width x L – Length x D- Depth
PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.
It's time to experience sleep the way it was meant to be with Lewis & Jones—a timeless and luxurious embrace of nature, technology, and tradition. Proudly designed and handcrafted in Great Britain by passionate crafters, Lewis & Jones pride themselves on being tailors of quality sleep.
If you seek a bedtime experience that transcends the ordinary and resonates with timeless values, then a Lewis & Jones bed is the perfect match for you. With a fusion of age-old techniques and contemporary design, each Lewis & Jones bed is a work of art, a testament to the fusion of tradition and innovation to create a product that meets stringent quality standards.
Lewis & Jones demonstrates an unwavering commitment to quality sleep through divan beds crafted with exceptional care and top-tier materials. These beds boast meticulous attention to detail and a dedication to superior finishing, ensuring exceptional comfort and lasting durability. They are constructed using premium materials; this careful selection underscores Lewis & Jones's dedication to providing optimal support and comfort for a restful night's sleep.
Additionally, the brand actively supports environmental causes and initiatives aimed at promoting sustainability by being part of the National Bed Federation Pledge for Our Planet, which signifies a collective effort to commit to a journey of continuous environmental improvement. By providing consumers with comfortable, high-quality mattresses that align with their environmental values, they are reshaping the way people approach sleep while safeguarding the planet for future generations.
This mattress is 25cm deep.
As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.
This is a turnable mattress, which means you need to turn the mattress over and should rotate from head to toe on a regular basis to ensure even use.
This mattress uses a pocket spring system that is a series of individual steel springs encased in fabric pockets that are designed to contour to body shape and weight to provide comfort and support.
Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.
The National Bed Federation (NBF) has launched an industrywide ‘Pledge for Our Planet’, the five-point Pledge signifies a collective effort to commit to a journey of continuous environmental improvement at both a company and product level. It is hoped that the Pledge will create a more sustainable and ecological future in the industry. The five points to work towards this are: Demonstrate commitment to becoming a more sustainable business, reduce global warming impact, reduce waste, reduce a product’s impact on the environment and take responsibility for actions.
Made to measure mattresses and divan bases are available – please call 01928 242829.
Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.
Simply add this service to your order at checkout.
What products will you remove?
We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.
Do I need to dismantle my old bed before collection?
Yes, your old bed must be fully dismantled.
Can I add Removal and Recycle on after placing my order?
You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.
Do you recycle the beds and mattresses you collect?
We partner with the Furniture Recycling Company and Bulky Bob's (a social enterprise), which aim to end Furniture Poverty through recycling old furniture. All products are sent to these partners to be professionally recycled.
Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.
How much is delivery?
We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.
How long does delivery take?
Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.
Will I be contacted beforehand to arrange a delivery slot?
Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.
Can I choose my delivery day?
If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.
Read all our Delivery FAQs
We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.
Custom-made products can only be returned if they are faulty.
Please take a look at our Terms & Conditions.
Can I return a mattress I've slept on?
Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.
How long do I have to return an item I've purchased online?
You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.
Do I have to pay for the return?
To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).
Can I return a part or fully assembled item?
Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.
Read all our Returns FAQs
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