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Harrison Spinks Estelle Superb Divan Bed

Divan Bed
(mattress with base)
Select size:
Select Size
From
£2,069

Delivery

From £66.25 per month

Pay By Finance

V12 Finance

Finance example based on a spend of £2,069
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£172.42
£2,069.00
24 months
(9.9% APR)
£94.99
£2,279.73
36 months
(9.9% APR)
£66.25
£2,385.13

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Request Fabric Swatch

Features You'll Love

  • Soft Medium Firm - Available in multiple firmnesses
  • Complete sleep set: base and Estelle Superb mattress included. Everything you need in one purchase
  • Harrison Spinks: handcrafted in Yorkshire, Great Britain
  • Cortecâ„¢ pocket springs & micro springs - 22,750 springs for layered support
  • 10 year manufacturer's guarantee included
  • Platform Top or True Edge base: choose your preferred feel and support level
  • Wool, cashmere, silk, mohair & more - eight luxury natural fillings
  • Tufted finish - naturally temperature regulating
  • 100% recyclable - designed to never go to landfill

Product Description

The Harrison Spinks Estelle Superb is a complete divan bed set comprising a handcrafted base and the Estelle Superb mattress, made by Harrison Spinks in Yorkshire, Great Britain. Choose between a Platform Top or True Edge base, both built to support the mattress's three-tier system of 22,750 springs - combining Cortecâ„¢ pocket springs with two dedicated micro spring comfort layers - available in soft, medium or firm tension along with eight luxury natural fillings including British wool, cashmere and silk. Every set is foam-free, 100% recyclable and backed by a 10-year manufacturer's guarantee, giving you a genuinely supportive, temperature-regulating sleep system chosen and tested to work together.


Who Is This Divan Set For?

A handcrafted divan bed set from Harrison Spinks, made in Yorkshire, including the Estelle Superb mattress with eight luxury natural fillings, available in soft, medium or firm tension, a choice of Platform Top or True Edge base, flexible storage options, and a 10-year guarantee covering both base and mattress.

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately.
  • Sleepers of all positions - the Estelle Superb mattress is available in soft, medium or firm tension, so you can choose the feel that suits how you sleep.
  • Hot sleepers - eight breathable natural fillings allow airflow to help regulate temperature.
  • Couples - independently-working pocket and micro springs reduce partner disturbance.
  • Customers seeking a premium natural mattress - eight luxury fillings, including cashmere and silk, sit above the wider Harrison Spinks range.
  • Customers who need integrated storage - choose from 2 full size drawers, 4 full size drawers, 2+2 Continental drawers, or an end opening ottoman.
  • Sleepers up to 114kg (18st) per side (higher on the Firm tension).

Not ideal for

  • Sleepers who can't decide on a tension before ordering - the base and mattress are sold as a set, so it's worth trying soft, medium and firm feels in advance if possible.
  • Sleepers over 114kg (18st) per side choosing the Soft or Medium tension - the Firm tension is built for heavier sleepers.

Worth knowing:

  • This set includes the divan base and the Estelle Superb mattress. A headboard is not included and is sold separately.
  • The mattress is double sided and designed to be rotated and flipped seasonally, rather than rotated only - a slightly different care routine to single-sided mattresses.
  • Storage configuration: choose from 2 full size drawers, 4 full size drawers, 2+2 Continental drawers, or an end opening ottoman.

Inside This Divan Set

Platform Top or True Edge Base
What it is: Two base options are available. The Platform Top has a firm wooden platform upholstered in fabric, giving a solid, stable surface throughout. The True Edge base contains pocket springs providing support right to the edge of the bed.
How it helps you: The Platform Top provides a consistent, supportive feel across the entire mattress surface. The True Edge base adds edge-to-edge support that helps prevent roll-off and can extend the life of the mattress. Both options are genuine Harrison Spinks bases covered by the full 10-year guarantee.

Storage Options
What it is: Storage configurations available: non storage; 2 full size drawers; 4 full size drawers; 2+2 Continental Drawers; end opening ottoman.
How it helps you: Drawers offer easy daily access without lifting the mattress. The end opening ottoman suits customers who need maximum storage volume and do not require daily access to bedding stored beneath the mattress.

The Included Mattress: Harrison Spinks Estelle Superb
What it is: A natural pocket sprung mattress filled with eight luxury natural fillings - British wool, cotton, hemp, flax, mohair, Yorkshire wool, cashmere and silk - available in soft, medium or firm tension. The spring system is a three-tier combination of Innovative Cortecâ„¢ pocket springs and two dedicated micro spring comfort layers of 2,500 and 4,000 springs, totalling 22,750 springs. The mattress is tufted and finished with 4 rows of hand side stitching, and covered in a 51% wool, 49% viscose blend with a chemical-free natural fire retardant treatment. Depth is 25cm.
How it helps you: The layered spring system gives exceptionally responsive, targeted support whichever tension you choose, and the eight natural fillings regulate temperature naturally while adding a luxurious feel. Unlike many of our other mattresses, this is a double-sided, turnable mattress - rotate and flip seasonally to maintain even wear.


Specification

The Set

Feature Detail
Brand Harrison Spinks
Category Divan Bed
Model Estelle Superb
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee/Warranty 10 years - covers base and mattress
Maximum Weight Per Side Up to 114kg (18st) per side (over 114kg (18st) per side on Firm tension)
Certifications King's Award for Enterprise: Innovation; King's Award for Enterprise: International Trade; Queen's Award for Enterprise: Sustainable Development; National Bed Federation (NBF) Approved
Fire resistance BS7177:2008 compliant - chemical-free natural fire retardancy
Country of Manufacture Great Britain (Yorkshire)
Sustainability Foam-free; 100% recyclable; Hemp is a highly sustainable material
Packaging Type Partially Assembled - minimal assembly required

The Base

Feature Detail
Base Type Platform Top, True Edge, or Ottoman Storage Base
Upholstery Available in a range of luxury fabrics
Storage Options Non storage; 2 full size drawers; 4 full size drawers; 2+2 Continental Drawers; End Opening Ottoman
Mattress Weight Limit for Ottoman Base 77kg (170lbs)
Feet or Castors Choice of glides or castors - ottoman storage base is glides only
Base Depth (inc. castors) 36cm with castors; 35cm with glides
Headboard Included No - sold separately
Compatible Headboards Harrison Spinks headboard range - see product page for compatible options
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30 mins with two people

The Included Mattress

Feature Detail
Mattress Name Harrison Spinks Estelle Superb
Firmness Available in Soft (1/6), Medium (3/6) or Firm (5/6)
Mattress Type Natural pocket sprung
Foam Free Yes
Spring System Innovative Cortecâ„¢ Pocket Springs with dual Micro Spring comfort layers
Spring Count 22,750 (including a 2,500-spring and a 4,000-spring micro spring layer)
Comfort Layers British Wool, Cotton, Hemp, Flax, Mohair, Yorkshire Wool, Cashmere, Silk
Cover Material 51% Wool, 49% Viscose
Mattress Finish Tufted
Mattress Depth 25cm
Edge Support Yes - 4 rows of hand side stitching
Motion Isolation Yes
Temperature Regulation Yes - eight natural fillings including wool, cashmere and silk
Hypoallergenic Yes
Handles Yes - stitched, 2 on all sides
Side Stitching 4 rows
Single or Double Sided Double sided - can be flipped
Care Instructions Rotate and flip seasonally to maintain even wear - double sided.
Ideal For Hot sleepers, couples, most sleeping positions depending on chosen tension

Dimensions & Weights

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. CASTORS) MATTRESS WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 36cm (14'') 36kg (79lbs)
Single 90cm (3ft) x 190cm (6ft3) x 36cm (14'') 44kg (97lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 36cm (14'') 59kg (130lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 36cm (14'') 65kg (143lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 36cm (14'') 77kg (170lbs)
King Size Zip & Link 2 x 75cm (2ft6) x 200cm (6ft6) x 36cm (14'') 2 x 39kg (86lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 36cm (14'') 85kg (187lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 36cm (14'') 92kg (203lbs)
Super King Size Zip & Link 2 x 90cm (3ft) x 200cm (6ft6) x 36cm (14'') 2 x 47kg (104lbs)
BASE TYPE DEPTH
Platform Top 36cm (14'') with castors; 35cm (14'') with glides
True Edge 36cm (14'') with castors; 35cm (14'') with glides
Lift Up Ottoman Base 39cm (15.4") with glides only

Selecting glides instead of castors lowers the overall height of the bed by 1cm.


How It Compares

Vs bed frames: A divan set sits lower to the floor and has a more minimal visible profile than most bed frames, with the base fully upholstered and no exposed legs or joints. The set includes the mattress, whereas bed frame buyers purchase their mattress separately. Bed frames offer more design variety but no integrated base support for the mattress.

Vs other divan sets in this price range: This set offers a genuine three-tier, 22,750-spring base and mattress combination with a choice of tension, eight luxury natural fillings, and a 10-year guarantee on both base and mattress - a longer guarantee, greater spring complexity and richer natural material content than many divan sets at a similar price point typically offer.

Vs premium and luxury divan ranges: This set sits at the top of Harrison Spinks' natural filling ranges, sharing the same upholstered base construction and independently-working spring technology as other divan ranges, but with eight luxury fillings, including cashmere and silk, that go beyond what's typically found elsewhere. The difference between ranges typically lies in the depth and breadth of the comfort layers used, rather than any compromise in base quality or craftsmanship.


10 Year Guarantee

The Estelle Superb divan set is backed by Harrison Spinks' 10-year manufacturer's guarantee against defects in materials and workmanship, covering both the base and the mattress. Given the quality of the natural fillings and the three-tier spring construction, this is a set built to last - the guarantee reflects that.


Awards & Accreditations

The Estelle Superb has received 4 awards and accreditations, including:

King's Award for Enterprise: Innovation - A prestigious UK Royal award recognising outstanding innovation in the business's products or processes.

King's Award for Enterprise: International Trade - An independently judged Royal award recognising excellence in growing overseas trade.

Queen's Award for Enterprise: Sustainable Development - A Royal award recognising outstanding achievement in sustainable business practices.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.


Ready to Upgrade Your Sleep?

The Estelle Superb divan set delivers genuine choice and genuine luxury: a complete base and mattress pairing with a three-tier, 22,750-spring system and eight premium natural fillings, available in soft, medium or firm tension - handcrafted in Yorkshire and backed by a 10-year guarantee on both. Whatever position you sleep in, or want the reassurance of a base and mattress chosen to work together, this is a set worth considering.

Select your preferred tension, size and storage configuration above and add to basket. Free UK delivery and your 10-year guarantee are included. Not sure which tension or storage option is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage, and mattress comfort levels.


WHAT'S INCLUDED?
Divan base Yes
Harrison Spinks Estelle Superb mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - choice of feet or castors
Headboard No - sold separately
read more

Product Specification

SUMMARY
Brand
Harrison Spinks
Model
Estelle Superb
Category
Divan Bed
Warranty
10 years
No. of Springs
21750
DIMENSIONS
Base Depth
36cm / 14.2inch
Mattress Depth
28cm / 11.0inch
Total (Base + Mattress)
64cm / 25.2inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Harrison Spinks

Harrison Spinks, the true bedmaker

Harrison Spinks, a fifth-generation family business based in the UK (founded in 1840), is one of Great Britain’s most established, innovative, and sustainable bed manufacturers. Since 2013, Harrison Spinks has been awarded a total of seven Queen’s and King’s Awards, more than any other bed manufacturer. They have been awarded two prestigious King’s Awards for Enterprise in Innovation and International Trade. Alongside these awards, they also retain their Queen’s Award for Enterprise in Sustainable Development. Harrison Spinks is an approved National Bed Federation (NBF) member.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Harrison Spinks dates back many years. Our independent customer reviews rate Harrison Spinks products 4.9 out of 5, giving us the confidence to provide Harrison Spinks with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Handcrafting premium luxury mattresses, Harrison Spinks is proud to be the only bed company in the UK to own a farm and manufacture its own fillings. All the materials they use, from the springs in their beds to the fabrics in their pillows, are ethically sourced and produced with the environment in mind. Designed with the highest levels of comfort and support in mind, their products have been thoroughly assessed for comfort and durability, so you can be sure that you’ll get the most luxurious night’s sleep. And with their robust 10-year guarantee, you can know your mattress will last for years to come.

read more

Customer Questions & Answers

  • What is the depth of this mattress and base together?

    The mattress is 28cm and the base is 36cm making a total of 64cm.

  • Do I need to turn this mattress?

    This is a seasonal turn mattress, which means you need to turn the mattress over and should rotate from head to toe on a regular basis to ensure even use.

  • Does this come with wheels or feet?

    This divan bed is available with wheels, also known as castors or feet also known as glides. If you opt for the ottoman storage base this will come with glides.

  • Does this divan include a headboard

    No this divan bed doesn't come with a headboard so you can choose the style you prefer from our range of Harrison Spinks headboards.

  • Can I order a fabric sample?

    Yes, you can order as many fabric samples as you'd like. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • Can you build this bed in the room?

    Yes we can assemble your divan bed for you. Simply add this service at the checkout.

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Select Size

Small Single
2ft 6in x 6ft 3in
£2,069
Save £830
RRP £2,899
Single
3ft x 6ft 3in
£2,069
Save £830
RRP £2,899
Small Double
4ft x 6ft 3in
£2,859
Save £1,240
RRP £4,099
Double
4ft 6in x 6ft 3in
£2,859
Save £1,240
RRP £4,099
King Size
5ft x 6ft 6in
£3,169
Save £1,380
RRP £4,549
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£3,839
Save £1,720
RRP £5,559
European King Size
5ft 3in x 6ft 6in
£3,549
Save £1,550
RRP £5,099
Super King Size
6ft x 6ft 6in
£3,889
Save £1,750
RRP £5,639
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£4,499
Save £2,060
RRP £6,559

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Add this handy service to your order for only £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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