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Harrison Spinks Jasper Deluxe Divan Bed

Review Stars
5/5
(2 Reviews)
Divan Bed
(mattress with base)
Select size:
Select Size
From
£1,699

Delivery

From £54.41 per month
3 payments from £566.33
18+, T&C’s apply. Credit subject to status

Klarna

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Pay in 3

Based on a spend of £1,699

3 interest-free payments of £566.33

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Pay By Finance

V12 Finance

Finance example based on a spend of £1,699
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£141.58
£1,699.00
24 months
(9.9% APR)
£78.00
£1,872.04
36 months
(9.9% APR)
£54.41
£1,958.59

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Request Fabric Swatch

Features You'll Love

  • Soft Medium Firm - Available in multiple firmnesses
  • Complete sleep set: base and Jasper Deluxe mattress included. Everything you need in one purchase
  • Harrison Spinks: fifth-generation British bedmaker, founded 1840, winner of seven Queen's and King's Awards
  • Revolution Springs: 12,000 HD Pocket Springs & 4,750 Advanced Cortecâ„¢ Quad Revolution Pocket Springs - moves with you, not your partner
  • 10 year manufacturer's guarantee included
  • Platform Top or True Edge Pocket Sprung base: choose your preferred feel and support level
  • Authentic Traceable British Wool, viscose, flax, mohair, cotton and hemp fillings
  • Handcrafted construction with a Chemical Free Wool Cover - naturally temperature regulating
  • Fully recyclable - designed to never go to landfill

Product Description

The Harrison Spinks Jasper Deluxe Divan Bed is a complete handcrafted divan set made exclusively for Land of Beds, available in Small Single through to Super King Size, including European King Size and Zip & Link options. Each set includes a choice of Platform Top or True Edge Pocket Sprung base - built from FSC-certified wood, including timber from Harrison Spinks' own North Yorkshire forests - and the Jasper Deluxe mattress, available in Soft, Medium or Firm tension and built on 16,750 Revolution Springs with natural wool, viscose, flax, mohair, cotton and hemp fillings. Harrison Spinks is a fifth-generation British bedmaker that has won seven Queen's and King's Awards since 2013, and every set is backed by a free 10-year guarantee covering both base and mattress.


Who Is This Divan Set For?

A handcrafted divan bed set from Harrison Spinks, made exclusively for Land of Beds, including the Jasper Deluxe mattress - available in Soft, Medium or Firm tension - built on 16,750 Revolution Springs with natural wool, viscose, flax, mohair, cotton and hemp fillings, a choice of Platform Top or True Edge Pocket Sprung base available in a range of Aqua Clean treated fabrics, an optional ottoman storage base, and a free 10-year guarantee covering both base and mattress.*

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately.
  • Sleepers who want a choice of tension - the Jasper Deluxe mattress is available in Soft, Medium or Firm feel, so every sleeper in the household can find their ideal support level.
  • Temperature-sensitive sleepers - natural wool, flax, hemp and cotton fillings regulate temperature, keeping you cool in summer and warm in winter.
  • Customers who want responsive, contouring support - the Revolution Spring system adapts independently to your body shape and minimises partner disturbance.
  • Eco-conscious buyers - 100% recyclable mattress, Chemical Free Wool Cover, and Authentic Traceable British Wool sourced from Harrison Spinks' own farm.
  • Customers who want easy-clean upholstery - Aqua Clean treated base fabric wipes clean with a damp cloth.
  • Sleepers up to 114kg (18st) per side.

Not ideal for

  • Sleepers who need integrated drawer storage - this base is available as a Platform Top, True Edge sprung base, or Platform Top End Opening Ottoman only; see our drawer-storage divan range for drawer options.
  • Sleepers over 114kg (18st) per side - we'd recommend exploring our firmer, heavier-duty options.

Worth knowing:

  • This set includes the divan base and the Jasper Deluxe mattress. A headboard is not included and is sold separately. See the compatible Harrison Spinks headboard range on the product page.
  • Storage configuration: choose no storage, or the Platform Top End Opening Ottoman, which uses a gas ram mechanism to lift the base top for large concealed storage - as a guide, a king-size ottoman base holds around 6x more than a 2-drawer divan. Maximum load per side is [TO CONFIRM].
  • Feet or castors: choose glides for a stable, fixed base, or inset castors for easy repositioning. The ottoman storage base is available with glides only.

Inside This Divan Set

Platform Top or True Edge Pocket Sprung Base
What it is: Two base options are available, both built from FSC-certified wood, including timber from Harrison Spinks' own North Yorkshire forests. The Platform Top has a firm wooden platform upholstered in fabric, providing a solid, stable surface throughout. The True Edge Base contains 1,000 pocket springs beneath the upholstery, extending support right to the edge of the bed.
How it helps you: The Platform Top provides a consistent, supportive feel across the entire mattress surface. The True Edge Base adds responsive support and can help extend the life of the mattress by absorbing some of the daily load. Base fabrics feature Aqua Clean treatment, so marks wipe away with a damp cloth.

Storage Options
What it is: This base is available with no storage, or as a Platform Top End Opening Ottoman, where a gas ram mechanism assists with lifting the base top to reveal a large hidden storage cavity.
How it helps you: As a guide, a king-size ottoman base holds around 6x more than a standard 2-drawer divan, making it ideal for customers who need maximum storage volume and don't require daily access. The ottoman storage base comes with glides as standard.

The Included Mattress: Harrison Spinks Jasper Deluxe
What it is: A pocket sprung mattress with natural fillings, available in Soft, Medium or Firm tension. Built on 12,000 HD titanium alloy pocket springs and 4,750 Advanced Cortecâ„¢ Quad Revolution pocket springs (16,750 springs in total), and filled with wool, viscose, flax, mohair, cotton and hemp. Finished with a Chemical Free Wool Cover and 4 rows of side stitching. Depth is 25cm.
How it helps you: The Revolution Spring system responds independently to your body's shape for targeted pressure relief and minimal partner disturbance, while the natural fillings regulate temperature year-round. This is a seasonal-turn mattress - turn and rotate every 3-4 months to maintain even wear.


Specification

The Set

Feature Detail
Brand Harrison Spinks
Category Divan Bed
Model Jasper Deluxe
Exclusive to Land of Beds
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee/Warranty 10 years - covers base and mattress
Maximum Weight Per Side 114kg (18st)
Certifications National Bed Federation (NBF) Approved
Fire resistance Naturally fire-resistant Chemical Free Wool Cover; BS7177:2008 compliant
Country of Manufacture Great Britain
Sustainability 100% Recyclable
Authentic Traceable British Wool
Foam-free mattress
Packaging Type Partially Assembled - minimal assembly required

The Base

Feature Detail
Base Type Platform Top or True Edge Pocket Sprung (1,000 pocket springs)
Upholstery Available in a range of Aqua Clean treated fabrics and colours
Storage Options Non Storage
2 Full Size Drawers
4 Full Size Drawers
2+2 Continental Drawers
Lift Up Ottoman Storage
Mattress Weight Limit for Ottoman Base 77kg (170lbs)
Feet or Castors Glides or inset castors (ottoman storage base: glides only)
Base Depth (inc. castors) Platform Top: 36cm
True Edge Sprung Base: 36cm (castors) / 35cm (glides)
Ottoman Base: 39cm (glides)
Headboard Included No - sold separately
Compatible Headboards Harrison Spinks headboard range - see product page for compatible options
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Harrison Spinks Jasper Deluxe
Firmness Available in Soft (1/6), Medium (3/6) or Firm (5/6) - selected at point of order
Mattress Type Pocket sprung with natural fillings
Foam Free Yes
Spring System HD Pocket Spring & Advanced Cortecâ„¢ Quad Revolution Pocket Spring (Revolution Springs)
Spring Count 16,750
Comfort Layers British Wool, Viscose, Flax, Mohair, Cotton, Hemp
Cover Material Chemical Free Wool Cover (50% Wool, 50% Viscose)
Mattress Finish Hand Tufted
Mattress Depth 25cm
Motion Isolation Yes
Temperature Regulation Yes - natural wool, flax, hemp and cotton fillings promote airflow and wick moisture
Handles Yes - Flag-stitched
Side Stitching 4 rows of side stitching
Single or Double Sided Double sided - can be flipped
Care Instructions Seasonal turn - turn and rotate every 3-4 months. For the first 3 months, rotate and flip weekly to encourage even settlement of the fillings
Ideal For Side, back, front and combination sleepers (tension dependent), couples, hot sleepers

Dimensions & Weights

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. CASTORS) MATTRESS WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 61cm (24'') 32kg (71lbs)
Single 90cm (3ft) x 190cm (6ft3) x 61cm (24'') 36kg (79lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 61cm (24'') 48kg (106lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 61cm (24'') 53kg (117lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 61cm (24'') 62kg (137lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 61cm (24'') 2 x 34kg (75lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 61cm (24'') 65kg (143lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 61cm (24'') 74kg (163lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 61cm (24'') 2 x 39kg (86lbs)

The castors are approximately 1cm high; selecting glides instead of castors lowers the overall bed height by 1cm.

BASE TYPE DEPTH (inc. feet/castors)
Platform Top / True Edge (inc. castors) 36cm (14.2'')
Platform Top / True Edge (inc. glides) 35cm (13.7'')
End Opening Ottoman (inc. glides) 39cm (15.4'')

How It Compares

Vs bed frames: A divan set sits lower to the floor and has a more minimal visible profile than most bed frames, with a fully upholstered base and no exposed legs or joints. The set includes the mattress, whereas bed frame buyers purchase their mattress separately - though bed frames do offer more design variety.

Vs other divan sets in this price range: At this price point, the Jasper Deluxe set offers a titanium alloy spring-within-a-spring system and a genuinely wide range of natural fillings - wool, viscose, flax, mohair, cotton and hemp - alongside FSC-certified base timber and a 10-year guarantee covering both base and mattress. Cheaper divan sets typically use simpler open coil springs and fewer natural fillings.

Vs premium and luxury divan ranges: This set shares the same upholstered base construction, FSC-certified timber and advanced pocket spring technology as higher-priced divan ranges. The difference is typically in the depth of the comfort layers and the number of natural fillings in the mattress, rather than any compromise in base quality or craftsmanship.


10 Year Guarantee

The Jasper Deluxe Divan Bed is backed by Harrison Spinks' 10-year manufacturer's guarantee, covering both the base and the mattress against defects in materials and workmanship. Given the quality of the natural fillings and the handcrafted construction, this is a set built to last - the guarantee reflects that.


Awards & Accreditations

The Harrison Spinks Jasper Deluxe Divan Bed has received several awards and accreditations, including:

  • King's Award for Enterprise in Innovation - Recognises Harrison Spinks' cutting-edge sleep technology, including the HD titanium alloy spring system used in this set.
  • King's Award for Enterprise in International Trade - An independently judged mark of export excellence for Harrison Spinks as a British manufacturer.
  • Queen's Award for Enterprise in Sustainable Development - Confirms Harrison Spinks' commitment to sustainable, ethically sourced materials, including the FSC-certified base timber and traceable British wool used in this set.
  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.

Ready to Upgrade Your Sleep?

The Jasper Deluxe Divan Bed delivers a rare combination: a choice of tension, handcrafted British construction, responsive titanium alloy spring support, and breathable natural fillings, all backed by a 10-year guarantee covering base and mattress. If you want a complete sleep set with a mattress feel you've chosen yourself, this is one to consider.

Select your size, tension and storage above and add to basket. Free UK delivery and your 10-year guarantee are included. Not sure which Harrison Spinks set is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage, and mattress comfort levels.


WHAT'S INCLUDED?
Divan base Yes
Harrison Spinks Jasper Deluxe mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - glides or inset castors
Headboard No - sold separately
read more

Product Specification

SUMMARY
Brand
Harrison Spinks
Model
Jasper Deluxe
Category
Divan Bed
Warranty
10 years
No. of Springs
16750
DIMENSIONS
Base Depth
36cm / 14.2inch
Mattress Depth
25cm / 9.8inch
Total (Base + Mattress)
61cm / 24.0inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Harrison Spinks

Harrison Spinks, the true bedmaker

Harrison Spinks, a fifth-generation family business based in the UK (founded in 1840), is one of Great Britain’s most established, innovative, and sustainable bed manufacturers. Since 2013, Harrison Spinks has been awarded a total of seven Queen’s and King’s Awards, more than any other bed manufacturer. They have been awarded two prestigious King’s Awards for Enterprise in Innovation and International Trade. Alongside these awards, they also retain their Queen’s Award for Enterprise in Sustainable Development. Harrison Spinks is an approved National Bed Federation (NBF) member.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Harrison Spinks dates back many years. Our independent customer reviews rate Harrison Spinks products 4.9 out of 5, giving us the confidence to provide Harrison Spinks with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Handcrafting premium luxury mattresses, Harrison Spinks is proud to be the only bed company in the UK to own a farm and manufacture its own fillings. All the materials they use, from the springs in their beds to the fabrics in their pillows, are ethically sourced and produced with the environment in mind. Designed with the highest levels of comfort and support in mind, their products have been thoroughly assessed for comfort and durability, so you can be sure that you’ll get the most luxurious night’s sleep. And with their robust 10-year guarantee, you can know your mattress will last for years to come.

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Rated Excellent
Review stars
5/5
(2 Reviews)
  • Quality of product 0 / 5
  • Value for money 0 / 5
  • 5 Star 2
  • 4 Star 0
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  • 1 Star 0
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  • Review stars

    Excellent comfortable bed which has eased our back/hip/shoulder pain significantly. We have always had a firm mattress until now and this medium firm mattress is magnificent. Who knew a softer option mattress would give you a better sleep than a firm option.

    read more
    Alina Ford
    13/06/2024
  • Review stars

    Very very comfortable bed.

    read more
    Confirmed Customer
    20/12/2023

Customer Questions & Answers

  • What is the depth of this mattress and base together?

    The mattress is 25cm and the base is 36cm making a total of 61cm.

  • Do I need to turn this mattress?

    This is a seasonal turn mattress, which means you need to turn the mattress over and should rotate from head to toe on a regular basis to ensure even use.

  • Does this come with wheels or feet?

    This divan bed is available with wheels, also known as castors or feet also known as glides. If you opt for the ottoman storage base this will come with glides.

  • Does this divan include a headboard

    No this divan bed doesn't come with a headboard so you can choose the style you prefer from our range of Harrison Spinks headboards.

  • Can I order a fabric sample?

    Yes, you can order as many fabric samples as you'd like. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • Can you build this bed in the room?

    Yes we can assemble your divan bed for you. Simply add this service at the checkout.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,699
Save £600
RRP £2,299
Single
3ft x 6ft 3in
£1,699
Save £600
RRP £2,299
Small Double
4ft x 6ft 3in
£2,299
Save £960
RRP £3,259
Double
4ft 6in x 6ft 3in
£2,299
Save £960
RRP £3,259
King Size
5ft x 6ft 6in
£2,599
Save £1,030
RRP £3,629
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£2,899
Save £1,200
RRP £4,099
European King Size
5ft 3in x 6ft 6in
£2,899
Save £1,180
RRP £4,079
Super King Size
6ft x 6ft 6in
£3,099
Save £1,390
RRP £4,489
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£3,099
Save £1,390
RRP £4,489

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Add this handy service to your order for only £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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