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Harrison Spinks Crystal Deluxe Mattress

Review Stars
4.6/5
(10 Reviews)
Select size:
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From
£1,099

Delivery

From £35.19 per month
3 payments from £366.33
18+, T&C’s apply. Credit subject to status

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Pay in 3

Based on a spend of £1,099

3 interest-free payments of £366.33

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Pay By Finance

V12 Finance

Finance example based on a spend of £1,099
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£91.58
£1,099.00
24 months
(9.9% APR)
£50.46
£1,210.93
36 months
(9.9% APR)
£35.19
£1,266.92

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Soft Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain
  • Foam-free - breathable natural materials throughout
  • Exclusively available at Land of Beds
  • HD Pocket Springs & Revolution Springs - support that tailors to your shape
  • British Wool, Flax, Cotton, Hemp & Ecotexâ„¢ fibre fillings
  • Hand-tufted pillow top - naturally temperature regulating
  • Edge-to-edge support - sleep right to the edge without rolling off
  • Fully recyclable - designed to never go to landfill

Product Description

A handcrafted pillow top mattress from Harrison Spinks, made exclusively for Land of Beds in Yorkshire, featuring 9,500 pocket springs for responsive, tailored support. Natural fillings of wool, flax, cotton and hemp provide breathable comfort and excellent temperature regulation for a fresher night's sleep. Available in Soft, Medium or Firm tensions, it's designed to suit side, back, front and combination sleepers, delivering exceptional comfort, lasting support and impressive durability night after night.

Soft Feel - 1/6

Our softest tension, designed for maximum comfort and pressure relief. Ideal for side sleepers, this feel allows shoulders and hips to gently sink into the mattress for a cushioned, cosy night's sleep.

Best for

  • Side sleepers - the pillow top and HD Pocket Springs cushion shoulders and hips to relieve pressure points
  • Lightweight sleepers - the softer spring layer contours closely without excessive resistance
  • Couples - 9,500 individually pocketed springs move independently to absorb movement and reduce disturbance
  • Hot sleepers - breathable wool, flax, cotton and hemp fillings help regulate temperature naturally
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Front sleepers - hips may sink further than they'd like in a soft feel
  • Heavier sleepers - our Medium or Firm Crystal Deluxe tension may offer more support

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - cushions pressure points while keeping the spine aligned
  • Back sleepers - the layered spring system provides supportive structure without feeling too firm
  • Front sleepers - firm enough beneath the pillow top to stop hips sinking too far
  • Combination sleepers - the Advanced Cortecâ„¢ Quad Revolution spring-within-a-spring design responds instantly as you change position
  • Couples - 9,500 independently pocketed springs minimise partner disturbance
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft, sink-in feel - see our Soft Crystal Deluxe tension
  • Heavier sleepers who need maximum support - see our Firm Crystal Deluxe tension

Firm Feel - 5/6

A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - Posturfil pocket springs deliver consistent, targeted support along the spine
  • Front sleepers - the firmer feel helps prevent hips sinking too far into the mattress
  • Heavier sleepers - extra support for proper spinal alignment
  • Those who prefer a firm, supportive feel - Orthopaedic-style support
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Side sleepers who need cushioning for shoulders and hips - our Soft or Medium tension may suit better
  • Sleepers who prefer a plush, sink-in feel

Inside This Mattress

HD Pocket Springs (7,500)
What it is: Harrison Spinks' lightweight titanium alloy mini pocket springs, each working completely independently to give three-dimensional support.
How it helps you sleep: They adapt to your body's contours to relieve pressure and give greater comfort and lumbar support, while helping the fillings push back into shape for lasting comfort.

Advanced Cortecâ„¢ Quad Revolution Pocket Springs (1,000)
What it is: An award-winning spring-within-a-spring system, where a smaller inner spring nests inside a larger outer spring for two distinct levels of firmness.
How it helps you sleep: The outer spring offers initial softness while the inner spring activates for deeper support, tailoring itself to your shape and promoting optimal posture through the night.

Posturfil Pocket Springs (1,000)
What it is: Low-profile, highly responsive springs encased in breathable fabric pockets, positioned to enhance airflow and temperature regulation.
How it helps you sleep: They react instantly to movement, delivering targeted support that encourages natural spinal alignment and elevates overall comfort.

Pillow Top
What it is: An extra layer of cushioning built onto the top of the mattress, as if it were topped with a pillow.
How it helps you sleep: Adds a plush, sink-in comfort layer that eases pressure points from the moment you lie down.

Wool and Viscose Blended Layer
What it is: Natural wool combined with smooth viscose fibres.
How it helps you sleep: Provides gentle warmth, excellent moisture control and a silky texture that keeps you feeling fresh throughout the night.

Wool and Flax Blended Layer
What it is: A natural blend of wool and flax fibres.
How it helps you sleep: Delivers excellent breathability and moisture-wicking, helping regulate temperature and keep you fresh for a restful night's sleep.

Cotton and Hemp Blended Layer
What it is: A natural blend combining soft cotton with strong, durable hemp fibres.
How it helps you sleep: Creates a breathable, moisture-wicking layer that keeps you cool and comfortable while providing long-lasting support.

Ecotexâ„¢ Fibres
What it is: Sustainable fibres made from recycled materials, fully recyclable and Global Recycled Standard accredited.
How it helps you sleep: Provides comfort and support with breathable properties that encourage airflow and rebound properties for enhanced support, all from a responsibly sourced filling.

2 Rows of Side Stitching
What it is: A hand-sewn technique securing the outer springs to the mattress border.
How it helps you sleep: Extends the sleeping area to the mattress edge and prevents the springs from distorting, giving you consistent support right to the sides.

Hand-Tufted
What it is: A traditional upholstery method where fillings are secured by hand with tufts running from top to bottom.
How it helps you sleep: Keeps all loose fillings evenly distributed and firmly in place, maintaining consistent comfort and preventing lumps over time.

Chemical Free Wool Cover
What it is: A naturally fire-resistant wool cover produced without chemical treatments.
How it helps you sleep: Provides a fresh, healthy sleeping surface, free from harmful chemicals.

Mattress Cover - 50% Wool, 50% Viscose
What it is: A cover woven from an even blend of natural wool and viscose.
How it helps you sleep: Combines breathability and softness for a comfortable, temperature-regulating sleep surface.

Flag-Stitched Handles
What it is: Handles sewn onto the sides of the mattress using a flag-stitch method (the number varies by size).
How it helps you sleep: Makes it easy to reposition and rotate the mattress, helping you maintain it properly for long-lasting comfort.

100% Recyclable
What it is: A mattress that is fully recyclable at the end of its life.
How it helps you sleep: Gives you the peace of mind of a responsibly made product, without compromising on comfort or support.

Easy Care
What it is: A no-turn mattress design that only needs periodic rotation.
How it helps you sleep: Simple maintenance keeps the mattress in optimal condition with minimal effort, for consistent comfort night after night.


Specification

FEATURE DETAIL
Brand Harrison Spinks
Category Mattress
Model Crystal Deluxe
Exclusive to Land of Beds
Firmness Available in Soft (1/6), Medium (3/6) or Firm (5/6)
Mattress Type Pillow top with pocket springs and natural fillings
Pillow Top Yes
Foam Free Yes
Spring System HD Pocket Springs, Advanced Cortecâ„¢ Quad Revolution Pocket Springs & Posturfil Pocket Springs
Spring Count 9,500
Comfort Layers British Wool, Viscose, Flax, Cotton, Hemp, Ecotexâ„¢ Fibres
Cover Material 50% Wool, 50% Viscose (Chemical Free Wool Cover)
Mattress Finish Hand Tufted
Mattress Depth 30cm
Edge Support Yes - 2 Rows of Hand Side Stitching
Motion Isolation Yes
Temperature Regulation Yes - breathable wool, flax, cotton and hemp fillings
Hypoallergenic Yes
Care Instructions Easy care - no need to turn, rotate head to toe regularly
Handles Yes - Flag-stitched
Air Vents No
Side Stitching 2 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st)
Guarantee/Warranty 10 years
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers, couples
Certifications NBF Approved
King's Award for Enterprise - Innovation
King's Award for Enterprise - International Trade
Queen's Award for Enterprise - Sustainable Development
Made in Britain
Fire resistance Chemical Free Wool Cover - naturally fire resistant; BS7177:2008 compliant
Sustainability Foam-free
100% recyclable
Ecotexâ„¢ recycled fibre fillings
Wool sourced from Harrison Spinks' own farm
Packaging Type Flat packed

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 30cm (11.8'') 35kg (77lbs)
Single 90cm (3ft) x 190cm (6ft3) x 30cm (11.8'') 40kg (88lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 30cm (11.8'') 53kg (117lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 30cm (11.8'') 59kg (130lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 30cm (11.8'') 69kg (152lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 30cm (11.8'') 2 x 37kg (82lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 30cm (11.8'') 72kg (159lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 30cm (11.8'') 82kg (181lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 30cm (11.8'') 2 x 43kg (95lbs)

How it Compares

Vs firmer mattresses: Choosing the Soft or Medium Crystal Deluxe over a firmer mattress gives noticeably more cushioning at the shoulders and hips thanks to the pillow top and HD Pocket Springs. If you sleep on your side or want a plusher feel, this is likely the better choice. Firmer mattresses suit heavier sleepers or those who prefer a more rigid, supportive surface.

Vs softer mattresses: The Crystal Deluxe's layered spring system - HD Pocket Springs, Advanced Cortecâ„¢ Quad Revolution Springs and Posturfil Springs - gives more structural support underneath the comfort layers than a typical soft mattress. Softer mattresses can feel more immediately plush but may not maintain spinal alignment as consistently, especially for combination sleepers or couples with different body weights.

Vs premium and luxury mattresses: The Crystal Deluxe shares the same hand-tufted construction, natural fillings and multi-spring pocket technology found in higher-priced ranges. The difference is typically in the depth of the comfort layers and the breadth of natural fillings used, rather than any compromise in quality or craftsmanship.


10 Year Guarantee

The Harrison Spinks Crystal Deluxe is backed by Harrison Spinks' 10-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of the natural fillings and the handcrafted, multi-spring construction, this is a mattress built to last - the guarantee reflects that.


Awards & Accreditations

The Harrison Spinks Crystal Deluxe has received several awards and accreditations, including:

  • King's Award for Enterprise - Innovation - Recognises Harrison Spinks' commitment to developing new products with cutting-edge sleep technology.
  • King's Award for Enterprise - International Trade - An award for outstanding achievement in growing international business, reflecting the strength of Harrison Spinks' reputation.
  • Queen's Award for Enterprise - Sustainable Development - Independent recognition of Harrison Spinks' commitment to sustainable, responsible manufacturing.
  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • Made in Britain - Harrison Spinks is a fifth-generation family business manufacturing in Yorkshire, and is the only UK bed company to own its own farm and grow its own fillings.

Ready to Upgrade Your Sleep for Better Rest?

The Crystal Deluxe delivers a rare combination: genuine handcrafted luxury, multi-spring responsive support, and breathable natural fillings - all made in Britain and backed by a 10-year guarantee. Whether you're a side, back, front or combination sleeper, choosing your tension from Soft, Medium or Firm means you get a mattress built around how you actually sleep.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included. Not sure which tension is right for you? See our Mattress Buying Guide for expert guidance on comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Harrison Spinks
Model
Crystal Deluxe
Category
Mattress
Warranty
10 years
No. of Springs
9500
DIMENSIONS
Mattress Depth
30cm / 11.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Harrison Spinks

Harrison Spinks, the true bedmaker

Harrison Spinks, a fifth-generation family business based in the UK (founded in 1840), is one of Great Britain’s most established, innovative, and sustainable bed manufacturers. Since 2013, Harrison Spinks has been awarded a total of seven Queen’s and King’s Awards, more than any other bed manufacturer. They have been awarded two prestigious King’s Awards for Enterprise in Innovation and International Trade. Alongside these awards, they also retain their Queen’s Award for Enterprise in Sustainable Development. Harrison Spinks is an approved National Bed Federation (NBF) member.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Harrison Spinks dates back many years. Our independent customer reviews rate Harrison Spinks products 4.9 out of 5, giving us the confidence to provide Harrison Spinks with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Handcrafting premium luxury mattresses, Harrison Spinks is proud to be the only bed company in the UK to own a farm and manufacture its own fillings. All the materials they use, from the springs in their beds to the fabrics in their pillows, are ethically sourced and produced with the environment in mind. Designed with the highest levels of comfort and support in mind, their products have been thoroughly assessed for comfort and durability, so you can be sure that you’ll get the most luxurious night’s sleep. And with their robust 10-year guarantee, you can know your mattress will last for years to come.

read more
Trustpilot Logo
Rated Excellent
Review stars
4.6/5
(10 Reviews)
  • Quality of product 4 / 5
  • Value for money 3.8 / 5
  • 5 Star 9
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 1
View all ratings
5
4
3
2
1
  • Review stars

    I'm delighted with this mattress Beautifully made to a very high standard and British wool used in the manufacture in Yorkshire Nice to have organic materials used I have had bo more sore backs since using the mattess a delight to sleep on It is super comfortable and supportive The best mattress I have owned I could not have hoped for better

    read more
    muriel mackechnie
    13/07/2026
  • Review stars

    Very good product, well made and comfortable.

    read more
    Brian
    09/04/2026
  • Review stars

    Such a comfy mattress. Ordered the soft tension and it’s everything dreams are made of. Delivery good and efficient.

    read more
    Elaine Jackson
    01/12/2025
  • Review stars

    Love my new mattress, it’s super comfy and the pillow top is lush. Very happy

    read more
    Sophie Grange
    08/05/2025
  • Review stars

    This is an incredibly hard mattress even in a medium rating. I asked both the shop and the manufacturer about stiffness and felt reassured. Sadly it is a total brick and the pillow top does nothing g to soften. Also land of beds 14 d return only applies if it is still in packaging. Which is pointless. Really fed up and would not recommend buying unless you can visit the store. Many others have trial periods so land of beds is not competitive

    read more
    Tariq Enver
    29/04/2025
  • Review stars

    Very comfortable mattress. We are very pleased with our new purchase. We had to replace a mattress that was only a year old that my husband was finding uncomfortable. He says this one is a considerable improvement!!

    read more
    Confirmed Customer
    25/03/2024
  • Review stars

    Very comfortable, top-quality

    read more
    Mindaugas Tutlys
    08/01/2024
  • Review stars

    Best mattress. Worth every penny

    read more
    Confirmed Customer
    04/01/2024
  • Review stars

    Well made comfortable medium mattress. Lots of pocket springs for good support.

    read more
    Jacqueline Keir
    19/07/2023

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 30cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress has a 10 year warranty.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,099
Save £270
RRP £1,369
Single
3ft x 6ft 3in
£1,099
Save £270
RRP £1,369
Small Double
4ft x 6ft 3in
£1,399
Save £500
RRP £1,899
Double
4ft 6in x 6ft 3in
£1,399
Save £500
RRP £1,899
King Size
5ft x 6ft 6in
£1,549
Save £550
RRP £2,099
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£1,799
Save £650
RRP £2,449
European King Size
5ft 3in x 6ft 6in
£1,699
Save £680
RRP £2,379
Super King Size
6ft x 6ft 6in
£1,899
Save £740
RRP £2,639
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£2,099
Save £770
RRP £2,869

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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