Price drop sale banner Man eye mask Woman yawning
Ends in… 0ddays 00hhours 00mmins 00ssecs

Harrison Spinks Opal Deluxe Mattress

Review Stars
4.7/5
(26 Reviews)
Select size:
Select Size
From
£849

Delivery

From £27.19 per month
3 payments from £283.00
18+, T&C’s apply. Credit subject to status

Klarna

Klarna

Pay in 3

Based on a spend of £849

3 interest-free payments of £283.00

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Pay By Finance

V12 Finance

Finance example based on a spend of £849
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£70.75
£849.00
24 months
(9.9% APR)
£38.98
£935.47
36 months
(9.9% APR)
£27.19
£978.72

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Soft Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers
  • 10 year manufacturer's guarantee included
  • Handcrafted/Made in Great Britain
  • Foam-free - breathable natural materials throughout
  • Exclusively available at Land of Beds
  • 6,500 HD Pocket Springs & 1,000 Advanced Cortecâ„¢ Quad Revolution Pocket Springs - two spring systems in one mattress
  • Breathable wool, viscose, cotton, hemp and flax fillings
  • Hand-tufted construction - naturally temperature regulating
  • 100% recyclable - designed to never go to landfill
  • King's Award-winning innovation from a fifth-generation British bedmaker

Product Description

The Harrison Spinks Opal Deluxe is a luxury handcrafted pocket sprung mattress from Harrison Spinks, made exclusively for Land of Beds. It's built around a dual spring system - 6,500 HD titanium alloy pocket springs paired with 1,000 Advanced Cortecâ„¢ Quad Revolution springs-within-springs - and filled entirely with natural wool, viscose, cotton, hemp and flax, with no foam and no synthetics. Available in Soft, Medium or Firm tensions, the result is a mattress that adapts to your body's contours for genuine pressure relief while naturally regulating temperature night after night. Hand-tufted and finished with two rows of hand side stitching, it's backed by a free 10-year guarantee and is 100% recyclable at the end of its life.


Who Is This Mattress For?

A luxury pocket sprung mattress made exclusively for Land of Beds, available in Soft, Medium or Firm tensions, with a dual titanium alloy spring system, 100% natural foam-free fillings and effective, all-natural temperature regulation.

This mattress is offered in three tensions, so you can choose the feel that suits you best. Each tension is detailed separately below.

Soft Feel - 1/6

Our softest tension, designed for maximum comfort and pressure relief. Ideal for side sleepers, this feel allows shoulders and hips to gently sink into the mattress for a cushioned, cosy night's sleep.

Best for

  • Side sleepers - the soft tension cushions shoulders and hips to relieve pressure points and keep your spine aligned
  • Lightweight sleepers - the softer feel allows the mattress to contour properly to your body
  • People with pressure point pain - the natural fillings and dual spring system help reduce pressure on hips, shoulders and joints
  • Couples - independently pocketed springs help absorb movement and reduce partner disturbance
  • Hot sleepers - the fully natural wool, viscose, cotton, hemp and flax fillings breathe well and help regulate temperature
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Front sleepers - hips may sink too far into the mattress at this tension
  • Heavier sleepers who may prefer one of our firmer tensions for extra support

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - cushions pressure points while keeping your spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve
  • Front sleepers - firm enough to help prevent hips from sinking too far
  • Combination sleepers - the dual spring system responds as you move, so the mattress works however you sleep
  • Couples - independently pocketed springs move separately, reducing partner disturbance
  • People with back pain - provides a balance of comfort and support
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft, sink-in feel - see our Soft tension option
  • Heavier sleepers who may benefit from a firmer tension for extra support

Firm Feel - 5/6

A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - keeps your spine well supported and aligned
  • Front sleepers - keeps your body flat and supported
  • Heavier sleepers - the dual spring system provides the support needed for proper spinal alignment
  • People who prefer a firm, supportive feel
  • Orthopaedic support
  • Sleepers over 114kg (18st) per side

Not ideal for

  • Side sleepers who need more cushioning for shoulders and hips - see our Soft or Medium tension options
  • Sleepers who prefer a softer, plush feel

Inside This Mattress

HD Pocket Springs
What it is: 6,500 HD titanium alloy pocket springs, the world's first HD spring made with lightweight titanium alloy. Each mini pocket spring works completely independently, giving three-dimensional support.
How it helps you sleep: These springs adapt to your body's contours to relieve pressure and give greater comfort and lumbar support, whichever way you sleep. They're also good for the mattress itself, helping the fillings push back into their original position after use.

Advanced Cortecâ„¢ Quad Revolution Pocket Springs
What it is: 1,000 spring-within-a-spring pocket springs, where a smaller inner spring nests inside a larger outer spring, positioned to work alongside the HD spring layer.
How it helps you sleep: The outer spring provides initial softness and comfort, while the inner spring activates under greater pressure to give deeper, more responsive support - tailoring the feel to your body shape and promoting good posture through the night.

Wool and Viscose Blended Layer
What it is: A soft, breathable blend where natural wool combines with smooth viscose.
How it helps you sleep: Provides gentle warmth, excellent moisture control and a silky texture that keeps you feeling fresh throughout the night.

Cotton and Hemp Blended Layer
What it is: A natural blend combining the softness of cotton with the strength and durability of hemp fibres.
How it helps you sleep: Creates a breathable, moisture-wicking layer that helps keep you cool and comfortable, while providing long-lasting support.

Wool and Flax Blended Layer
What it is: A natural blend of wool and flax fibres.
How it helps you sleep: Works together to provide excellent breathability and effective moisture-wicking, helping regulate temperature and keep you feeling fresh for a restful night's sleep.

Ecotex Fibres
What it is: Sustainable fibres made from recycled materials, fully recyclable and Global Recycled Standard accredited.
How it helps you sleep: Provides excellent comfort and support with breathable properties that encourage airflow throughout the mattress, helping maintain a comfortable temperature with added rebound.

Hand Side Stitching
What it is: Two rows of hand side stitching, a traditional technique where upholsterers use long needles and twine to stitch the outer springs to the mattress border.
How it helps you sleep: Extends the sleeping area right to the mattress edge and prevents spring distortion, giving you consistent support across the full surface.

Hand Tufted
What it is: A traditional method of mattress upholstery where the fillings are secured by hand with tufts running from the top of the mattress to the bottom.
How it helps you sleep: Keeps fillings evenly distributed and firmly in place, maintaining consistent comfort and preventing lumps from forming over time.

Chemical Free Wool Cover
What it is: A naturally safe and fire-resistant cover made from 50% wool, 50% viscose, produced without chemical treatments.
How it helps you sleep: Provides a fresh, healthy sleeping surface free from harmful chemicals, keeping the mattress feeling clean night after night.

Flag-Stitched Handles
What it is: Handles sewn onto the sides of the mattress using a flag-stitch method, positioned on both sides for ease of positioning.
How it helps you sleep: Makes it easy to reposition and rotate the mattress regularly, helping you maintain even wear and consistent support.


Specification

FEATURE DETAIL
Brand Harrison Spinks
Category Mattress
Model Opal Deluxe
Exclusive to Land of Beds
Firmness Soft (1/6), Medium (3/6) or Firm (5/6) - choice of tension
Mattress Type Pocket sprung with natural fillings
Foam Free Yes
Spring System HD Pocket Springs & Advanced Cortecâ„¢ Quad Revolution Pocket Springs
Spring Count 7,500 (6,500 HD Pocket Springs + 1,000 Advanced Cortecâ„¢ Quad Revolution Pocket Springs)
Comfort Layers Wool and Viscose Blended Layer, Cotton and Hemp Blended Layer, Wool and Flax Blended Layer, Ecotex Fibres
Cover Material 50% Wool, 50% Viscose (Chemical Free Wool Cover)
Mattress Finish Hand Tufted
Mattress Depth 23cm
Edge Support Yes - 2 Rows of Hand Side Stitching
Motion Isolation Yes - independently pocketed dual spring system reduces partner disturbance
Temperature Regulation Yes - fully natural wool, viscose, cotton, hemp and flax fillings
Hypoallergenic Yes - natural, foam-free fillings throughout
Care Instructions Easy care - no need to turn, rotate head to toe regularly to extend lifespan
Handles Yes - Flag-stitched, both sides
Air Vents No
Side Stitching 2 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st)
Guarantee/Warranty 10 years
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers, couples
Certifications National Bed Federation (NBF) Approved
King's Award for Enterprise: Innovation
King's Award for Enterprise: International Trade
Queen's Award for Enterprise: Sustainable Development
Fire resistance BS7177:2008 compliant - Chemical Free Wool Cover, natural fire-resistant treatment
Sustainability Foam-free
100% recyclable
Ecotex recycled fibre fillings (Global Recycled Standard accredited)
Packaging Type Flat Packed

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 23cm (9'') 29kg (64lbs)
Single 90cm (3ft) x 190cm (6ft3) x 23cm (9'') 33kg (73lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 23cm (9'') 43kg (95lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 23cm (9'') 48kg (106lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 23cm (9'') 56kg (123lbs)
King Size Zip & Link 2 x 75cm (2ft6) x 200cm (6ft6) x 23cm (9'') 2 x 31kg (68lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 23cm (9'') 59kg (130lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 23cm (9'') 67kg (148lbs)
Super King Size Zip & Link 2 x 90cm (3ft) x 200cm (6ft6) x 23cm (9'') 2 x 36kg (79lbs)

How it Compares

Vs firmer mattresses: If you choose the Opal Deluxe in its Soft or Medium tension, you'll get noticeably more pressure relief at the shoulders and hips than a firmer mattress can offer, thanks to the responsive HD and Cortecâ„¢ spring layers working beneath the natural comfort fillings. This makes it a strong choice if you sleep on your side or share a bed. Firmer mattresses generally suit heavier sleepers or those who prefer a more rigid, supportive surface - which is why the Opal Deluxe is also offered in a Firm tension for exactly that customer.

Vs softer mattresses: Even at its Soft tension, the Opal Deluxe has a genuine dual pocket spring structure underneath its natural comfort layers, giving more durable, consistent support than a purely foam-based soft mattress. Softer all-foam options can feel immediately plush but may not hold their shape or spinal support as consistently over time - particularly for combination sleepers or couples of different body weights.

Vs premium and luxury mattresses: The Opal Deluxe shares the same hand-tufted construction, fully natural fillings and dual pocket spring technology found in higher-priced luxury ranges. The difference typically lies in the depth of the comfort layers and the breadth of natural fillings used, rather than any compromise in the quality of construction or craftsmanship.


10 Year Guarantee

The Harrison Spinks Opal Deluxe is backed by Harrison Spinks's 10-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of the natural materials and the handcrafted, hand-tufted construction, this is a mattress built to last - the guarantee reflects that.


Awards & Accreditations

The Harrison Spinks Opal Deluxe has received several awards and accreditations, including:

  • King's Award for Enterprise: Innovation - Recognises Harrison Spinks' commitment to developing cutting-edge sleep technology, including the HD titanium alloy pocket spring.
  • King's Award for Enterprise: International Trade - An independent mark of Harrison Spinks' success in exporting British-made beds and mattresses around the world.
  • Queen's Award for Enterprise: Sustainable Development - Recognises Harrison Spinks' commitment to sustainable sourcing, including operating its own farm to grow and manufacture its own natural fillings.
  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • Land of Beds Best Seller - One of our most-purchased mattresses, based on sales volume, customer reviews and long-term value. When this many customers choose the same mattress, it tells you something.

Ready to Upgrade Your Sleep for Better Rest?

The Opal Deluxe delivers a rare combination: a genuinely luxury, fully natural feel, dual-spring responsive support, and a choice of three tensions - all handcrafted in Britain by a fifth-generation family bedmaker and backed by a 10-year guarantee. If you're a side, back, front or combination sleeper, share a bed, or simply want a mattress built entirely from natural materials, this is one to consider.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included. Read our Mattress Buying Guide for more help choosing the right feel.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Harrison Spinks
Model
Opal Deluxe
Category
Mattress
Warranty
10 years
No. of Springs
7250
DIMENSIONS
Mattress Depth
23cm / 9.1inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Harrison Spinks

Harrison Spinks, the true bedmaker

Harrison Spinks, a fifth-generation family business based in the UK (founded in 1840), is one of Great Britain’s most established, innovative, and sustainable bed manufacturers. Since 2013, Harrison Spinks has been awarded a total of seven Queen’s and King’s Awards, more than any other bed manufacturer. They have been awarded two prestigious King’s Awards for Enterprise in Innovation and International Trade. Alongside these awards, they also retain their Queen’s Award for Enterprise in Sustainable Development. Harrison Spinks is an approved National Bed Federation (NBF) member.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Harrison Spinks dates back many years. Our independent customer reviews rate Harrison Spinks products 4.9 out of 5, giving us the confidence to provide Harrison Spinks with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Handcrafting premium luxury mattresses, Harrison Spinks is proud to be the only bed company in the UK to own a farm and manufacture its own fillings. All the materials they use, from the springs in their beds to the fabrics in their pillows, are ethically sourced and produced with the environment in mind. Designed with the highest levels of comfort and support in mind, their products have been thoroughly assessed for comfort and durability, so you can be sure that you’ll get the most luxurious night’s sleep. And with their robust 10-year guarantee, you can know your mattress will last for years to come.

read more
Trustpilot Logo
Rated Excellent
Review stars
4.7/5
(26 Reviews)
  • Quality of product 4.3 / 5
  • Value for money 4.1 / 5
  • 5 Star 21
  • 4 Star 4
  • 3 Star 0
  • 2 Star 0
  • 1 Star 1
View all ratings
5
4
3
2
1
  • Review stars

    Only had this bed for 2 weeks but it is very comfy and supportive. I’m sure it will last, the brand has a great reputation

    read more
    David Olivant
    07/05/2026
  • Review stars

    Excellent mattress .Very pleased with it.

    read more
    Sandra Roper
    03/04/2026
  • Review stars

    I previously had the quartz mattress which was very comfortable but we had had it for 16 years so felt we needed to change it. Couldn’t find that mattress so ordered the opal one. We don’t have to turn this one over only rotate it once a week for the first few months. The only thing I don’t really like is that the tufts on the mattress feel quite hard sometimes can feel them if sitting. Overall if this mattress lasts as well as the last one I will be happy.

    read more
    Hilary Keely
    24/03/2026
  • Review stars

    Great investment! We love this mattress, have never slept better. The only downside…. It’s ruined hotel beds for us now, we can’t wait to come back to our Harrison Spinks.

    read more
    Kate
    20/03/2026
  • Review stars

    The mattress is well made out of good quality materials but I was very disappointed in the amount of padding material on top of the springs. I found that I could feel the springs when I lay down on the mattress and this causes pain in my hips , knees and shoulders. I have had to purchase extra mattress toppers to be able to get a good night's sleep.

    read more
    Janet Brown
    04/12/2025
  • Review stars

    Very comfortable

    read more
    Linda Ferrer
    06/09/2025
  • Review stars

    Purchased the soft mattress on 12th May 2025, we have tried to sleep on this for 2 months. This is not a soft mattress. It is very firm with very little give/softness. We are both now suffering from lower back pains and will now need to look for a NEW mattress. Considering this was a £1000+ mattress we expected a soft mattress. When received the mattress the label states Gentle, not soft. We will never purchase a Harrison Spinks Opal mattress again even if it is British Made. Very expensive mistake.

    read more
    Kenneth Mackinnon
    12/07/2025
  • Review stars

    I slept from the first night with this as allaying have backache and pains everywhere. As I am a heavier person I went for the firm and it did not disappoint me. When get bed for other room will get same mattress again. It is very heavy and good quality and I love it.

    read more
    Bevie
    06/05/2025
  • Review stars

    Good price and good service

    read more
    Mrs Hurst
    13/04/2025

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 23cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress has a 10 year warranty.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

Don't miss these special offers!

Complete your look

More to Explore

Mattresses
Harrison Spinks Mattresses
Soft Mattresses
Pocket Spring Mattresses
Natural Fibre Mattresses
Award Winning Mattresses

Select Size

Small Single
2ft 6in x 6ft 3in
£849
Save £220
RRP £1,069
Single
3ft x 6ft 3in
£849
Save £220
RRP £1,069
Small Double
4ft x 6ft 3in
£1,099
Save £390
RRP £1,489
Double
4ft 6in x 6ft 3in
£1,099
Save £390
RRP £1,489
King Size
5ft x 6ft 6in
£1,249
Save £390
RRP £1,639
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£1,399
Save £530
RRP £1,929
European King Size
5ft 3in x 6ft 6in
£1,369
Save £480
RRP £1,849
Super King Size
6ft x 6ft 6in
£1,499
Save £550
RRP £2,049
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£1,639
Save £630
RRP £2,269

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

View all