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Harrison Spinks Ortho Deluxe Mattress

Review Stars
5/5
(6 Reviews)
Select size:
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£769

Delivery

From £24.62 per month
3 payments from £256.33
18+, T&C’s apply. Credit subject to status

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Pay in 3

Based on a spend of £769

3 interest-free payments of £256.33

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

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Pay By Finance

V12 Finance

Finance example based on a spend of £769
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£64.08
£769.00
24 months
(9.9% APR)
£35.31
£847.32
36 months
(9.9% APR)
£24.62
£886.50

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Firm - Good for people who sleep on their front or back.
  • Suits back, front and combination (back/front) sleepers
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain
  • Foam-free - breathable natural materials throughout
  • Exclusively available at Land of Beds
  • HD & Advanced Cortecâ„¢ pocket springs - twice the comfort
  • British wool, viscose, cotton, hemp & flax fillings
  • Hand-tufted - naturally temperature regulating
  • Edge-to-edge support via hand side stitching
  • Fully recyclable - designed to never go to landfill

Product Description

The Harrison Spinks Ortho Deluxe is a firm-feel, handcrafted orthopaedic mattress made exclusively for Land of Beds. It's built around Harrison Spinks' HD Pocket Springs and Advanced Cortecâ„¢ Quad Revolution Pocket Springs, a spring-within-a-spring system totalling 5,000 springs, and layered with British wool, viscose, cotton, hemp and flax, alongside recycled Ecotex fibres, all sourced through Harrison Spinks' own Yorkshire farm. The result is a supportive, foam-free mattress that promotes spinal alignment for back and front sleepers, hand-tufted for a lasting finish and backed by a 10-year guarantee.


Who Is This Mattress For?

A handcrafted, foam-free pocket sprung mattress best suited to sleepers who want firm, orthopaedic-level support, effective temperature regulation and natural, chemical-free fillings.

Firm Feel - 5/6: A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - firm support keeps the spine aligned without excess sink
  • Front sleepers - firm tension stops the hips sinking too far, easing lower back strain
  • Combination sleepers who favour back and front positions - the Cortecâ„¢ Quad Revolution springs respond as you move
  • Orthopaedic support seekers - designed to promote proper spinal alignment and help alleviate back pain
  • Heavier sleepers - HD and Cortecâ„¢ pocket springs provide durable, structured support
  • Temperature-sensitive sleepers - British wool, hemp and flax naturally wick moisture and regulate temperature
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Side sleepers who need cushioning for shoulders and hips - the Ortho Deluxe's firm tension may feel too structured. See our soft or medium mattress range instead.
  • Sleepers who prefer a plush, sink-in feel - firm tension prioritises support over cushioning.

Inside This Mattress

HD Pocket Springs
What it is: Harrison Spinks' world-first mini pocket spring, made with lightweight titanium alloy, working completely independently for three-dimensional support.
How it helps you sleep: Adapts to your body's contours to relieve pressure and provide greater comfort and lumbar support, while also helping the fillings above push back into their original position.

Advanced Cortecâ„¢ Quad Revolution Pocket Springs
What it is: Harrison Spinks' award-winning spring-within-a-spring system, where a smaller inner spring nests inside a larger outer spring, delivering two distinct levels of firmness.
How it helps you sleep: The outer spring provides initial softness while the inner spring activates for deeper, more responsive support, delivering targeted pressure relief and promoting optimal posture through the night.

Blended Viscose and Wool Layer
What it is: A soft, breathable blend where natural wool combines with smooth viscose.
How it helps you sleep: Provides gentle warmth, excellent moisture control and a silky texture that keeps you feeling fresh throughout the night.

Blended Cotton and Hemp Layer
What it is: A natural blend combining the softness of cotton with the strength and durability of hemp fibres.
How it helps you sleep: Creates a breathable, moisture-wicking layer that helps keep you cool and comfortable, while providing long-lasting support.

Blended Flax and Wool Layer
What it is: A natural blend of flax and wool fibres that work together for breathability and resilience.
How it helps you sleep: Helps regulate temperature and keeps you feeling fresh throughout the night, supporting a restful sleep.

Hemp Layer
What it is: A naturally breathable and durable fibre layer that adds strength and moisture regulation.
How it helps you sleep: Enhances airflow through the mattress for a fresher, more balanced sleep, while adding eco-conscious durability.

Ecotex Fibres
What it is: Harrison Spinks' sustainable fibres made from recycled materials, fully recyclable and accredited to the Global Recycled Standard.
How it helps you sleep: Provides excellent comfort and breathable airflow to maintain a comfortable temperature, with rebound properties that give enhanced support.

2 Rows of Side Stitching
What it is: Two rows of stitching applied by hand along the mattress sides, tying the border fabric to the spring system.
How it helps you sleep: Extends the sleeping area right to the mattress edge and strengthens the border, giving you consistent support across the full surface.

Hand Tufted
What it is: A traditional method of mattress upholstery where the fillings are secured by hand with tufts from the top of the mattress to the bottom.
How it helps you sleep: Keeps all loose fillings evenly distributed and firmly in place, maintaining consistent comfort and preventing lumps from forming over time.

Chemical Free Wool Cover
What it is: A naturally safe, fire-resistant wool cover produced without chemical treatments, made from 50% wool and 50% viscose.
How it helps you sleep: Provides a fresh, healthy sleeping surface free from harmful chemicals, ideal for sensitive sleepers.

Flag-stitched Handles
What it is: Handles sewn onto the sides of the mattress using a flag-stitch method (the number varies depending on size).
How it helps you sleep: Makes moving and rotating the mattress straightforward, helping you maintain the mattress properly for long-lasting comfort.

100% Recyclable
What it is: The mattress is fully recyclable at the end of its life.
How it helps you sleep: Offers the peace of mind of a responsibly made product, contributing to a cleaner environment.

Easy Care
What it is: A no-turn mattress design that requires only periodic rotation from head to toe rather than flipping.
How it helps you sleep: Simple maintenance means your mattress stays in optimal condition with minimal effort, ensuring consistent comfort night after night.


Specification

FEATURE DETAIL
Brand Harrison Spinks
Category Mattress
Model Ortho Deluxe
Exclusive to Land of Beds
Firmness Firm (5/6)
Mattress Type Pocket sprung with natural fillings
Foam Free Yes
Spring System HD Pocket Springs & Advanced Cortecâ„¢ Quad Revolution Pocket Springs
Spring Count 5,000 (4,000 HD Pocket Springs and 1,000 Advanced Cortecâ„¢ Quad Revolution Pocket Springs)
Comfort Layers British Wool, Viscose, Cotton, Hemp, Flax, Ecotexâ„¢ Recycled Fibres
Cover Material Chemical Free Wool Cover - 50% Wool, 50% Viscose
Mattress Finish Hand Tufted
Mattress Depth 23cm
Edge Support Yes - 2 rows of hand side stitching
Temperature Regulation Yes - wool, hemp, flax and viscose fillings regulate temperature and wick moisture
Care Instructions Easy Care - no need to turn, rotate head to toe regularly
Handles Yes - Flag-stitched
Side Stitching 2 rows of side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st)
Guarantee/Warranty 10 years
Ideal For Back sleepers, front sleepers, orthopaedic support, heavier sleepers
Certifications King's Award for Innovation
National Bed Federation (NBF) Member
Fire resistance Chemical Free Wool Cover, naturally fire-resistant, BS7177:2008 compliant
Sustainability Foam-free
100% Recyclable
Ecotexâ„¢ recycled fibres (Global Recycled Standard accredited)
Packaging Type Flat packed

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 23cm (9.1'') 32kg (71lbs)
Single 90cm (3ft) x 190cm (6ft3) x 23cm (9.1'') 37kg (82lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 23cm (9.1'') 49kg (108lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 23cm (9.1'') 55kg (121lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 23cm (9.1'') 64kg (141lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 23cm (9.1'') 2 x 34kg (75lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 23cm (9.1'') 67kg (148lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 23cm (9.1'') 76kg (168lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 23cm (9.1'') 2 x 40kg (88lbs)

How it Compares

Vs firmer mattresses: There isn't much room above the Ortho Deluxe on the firmness scale - at Firm (5/6), it already sits close to the top. Sleepers who find this too soft would only move up to an Extra Firm (6/6) option, typically chosen by committed front sleepers or those needing maximum orthopaedic support.

Vs softer mattresses: The HD and Cortecâ„¢ Quad Revolution pocket springs give noticeably more structured, consistent support than a softer mattress can offer, with far less sink at the hips and shoulders. If you sleep on your back or front, or you've been told a softer mattress isn't helping your back pain, this firmer structure is likely to suit you better. Softer mattresses remain the better choice for side sleepers who need cushioning at the pressure points.

Vs premium and luxury mattresses: This mattress shares the same spring-within-a-spring technology, natural fillings and hand-tufted construction found in Harrison Spinks' higher-priced ranges. The difference is typically in the depth of the comfort layers and the number of natural fillings used, rather than any compromise in the quality of the springs or craftsmanship.


10 Year Guarantee

The Ortho Deluxe is backed by Harrison Spinks' 10-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of the natural fillings and the handcrafted spring system, this is a mattress built to last - the guarantee reflects that.


Awards & Accreditations

King's Award for Innovation - Harrison Spinks has won multiple King's Awards for Innovation, recognising the genuine engineering behind systems like the HD and Cortecâ„¢ Quad Revolution pocket springs.

National Bed Federation (NBF) Member - Harrison Spinks is an approved National Bed Federation member, independently verified to meet strict UK standards for quality, safety and responsible manufacturing.


Ready to Upgrade Your Sleep for Better Rest?

The Ortho Deluxe delivers firm, orthopaedic-level support built from natural, foam-free materials, handcrafted in Yorkshire and backed by a 10-year guarantee. If you sleep on your back or front, need extra support for back pain, or simply want a mattress that stays structured night after night, this is one to consider.

Not sure which tension is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.

Select your size above and add to basket. Free UK delivery and your 10-year guarantee are included.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Harrison Spinks
Model
Ortho Deluxe
Category
Mattress
Warranty
10 years
No. of Springs
5000
DIMENSIONS
Mattress Depth
23cm / 9.1inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Harrison Spinks

Harrison Spinks, the true bedmaker

Harrison Spinks, a fifth-generation family business based in the UK (founded in 1840), is one of Great Britain’s most established, innovative, and sustainable bed manufacturers. Since 2013, Harrison Spinks has been awarded a total of seven Queen’s and King’s Awards, more than any other bed manufacturer. They have been awarded two prestigious King’s Awards for Enterprise in Innovation and International Trade. Alongside these awards, they also retain their Queen’s Award for Enterprise in Sustainable Development. Harrison Spinks is an approved National Bed Federation (NBF) member.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Harrison Spinks dates back many years. Our independent customer reviews rate Harrison Spinks products 4.9 out of 5, giving us the confidence to provide Harrison Spinks with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Handcrafting premium luxury mattresses, Harrison Spinks is proud to be the only bed company in the UK to own a farm and manufacture its own fillings. All the materials they use, from the springs in their beds to the fabrics in their pillows, are ethically sourced and produced with the environment in mind. Designed with the highest levels of comfort and support in mind, their products have been thoroughly assessed for comfort and durability, so you can be sure that you’ll get the most luxurious night’s sleep. And with their robust 10-year guarantee, you can know your mattress will last for years to come.

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Trustpilot Logo
Rated Excellent
Review stars
5/5
(6 Reviews)
  • Quality of product 5 / 5
  • Value for money 5 / 5
  • 5 Star 6
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    The mattress is extremely comfortable and looks very well made and sturdy. Please note however that it is extremely heavy and requires 2 people to move it (onto the bed frame and then to rotate it on a regular basis).

    read more
    Serge
    17/02/2026
  • Review stars

    The bed was a fantastic purchase. Good quality for money.

    read more
    Emily Geddenlogue
    08/02/2025
  • Review stars

    Great bed for back problems. Firm but not too firm. Very happy with my purchase. Would recommend.

    read more
    Michelle Ginno
    15/12/2023
  • Review stars

    Fantastic best investment ever after years of buying mattress and wasting hundreds of pounds,at last found the one thanks to Greg Wallace

    read more
    Marguerite Dickinson
    04/08/2023
  • Review stars

    we've spent a long time trying to find a firm ortho king size zip&link - this one is just perfect. We can highly recommend zip&link. two separate mattresses are so much easier to handle than a traditional one. once in place on the bedstead, you can't feel that they are joined. Delivery was great, too. Thank you!

    read more
    Confirmed Customer
    24/05/2023
  • Review stars

    Firm but not too firm if that makes sense. Very pleased.

    read more
    Mat Baker
    04/04/2023

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 23cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress has a 10 year warranty.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£769
Save £190
RRP £959
Single
3ft x 6ft 3in
£769
Save £190
RRP £959
Small Double
4ft x 6ft 3in
£999
Save £330
RRP £1,329
Double
4ft 6in x 6ft 3in
£999
Save £330
RRP £1,329
King Size
5ft x 6ft 6in
£1,099
Save £380
RRP £1,479
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£1,299
Save £440
RRP £1,739
European King Size
5ft 3in x 6ft 6in
£1,249
Save £410
RRP £1,659
Super King Size
6ft x 6ft 6in
£1,399
Save £450
RRP £1,849
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£1,499
Save £540
RRP £2,039

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

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