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Harrison Spinks Quartz Deluxe Mattress

Review Stars
5/5
(1 Reviews)
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From £43.52 per month
3 payments from £453.00
18+, T&C’s apply. Credit subject to status

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Based on a spend of £1,359

3 interest-free payments of £453.00

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

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V12 Finance

Finance example based on a spend of £1,359
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£113.25
£1,359.00
24 months
(9.9% APR)
£62.39
£1,497.41
36 months
(9.9% APR)
£43.52
£1,566.64

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Soft Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers
  • Free 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain
  • Foam-free - breathable natural materials throughout
  • Exclusively available at Land of Beds
  • 13,000 pocket springs across three spring systems
  • Wool, cotton, viscose, flax, hemp and mohair natural fillings
  • 100% recyclable - designed to never go to landfill
  • Edge-to-edge support - sleep right to the edge without rolling off
  • King's Award for Innovation winner

Product Description

The Harrison Spinks Quartz Deluxe is a luxury hand-tufted natural fillings mattress from Harrison Spinks, made exclusively for Land of Beds. It's built around three layered pocket spring systems totalling 13,000 springs, including Harrison Spinks' titanium alloy HD springs and spring-within-a-spring Cortecâ„¢ technology, and filled with a hand-selected blend of British wool, cotton, viscose, flax, hemp, mohair and recycled Ecotex fibres - no foam, no synthetics. Available in a choice of Soft, Medium or Firm tension, the result is a mattress that adapts precisely to the body's contours while regulating temperature naturally, backed by a free 10-year guarantee and Harrison Spinks' multi-award-winning craftsmanship.


Who Is This Mattress For?

A luxury hand-tufted natural fillings mattress best suited to sleepers who want a choice of tension, effective temperature regulation and minimal partner disturbance. This mattress is available in three tensions - Soft, Medium and Firm - detailed individually below.

Soft Feel - 1/6

Our softest tension, designed for maximum comfort and pressure relief. Ideal for side sleepers, this feel allows shoulders and hips to gently sink into the mattress for a cushioned, cosy night's sleep.

Best for

  • Side sleepers - the soft tension and layered natural fillings cushion shoulders and hips to relieve pressure points
  • Lightweight sleepers - the softer feel allows the mattress to contour properly to the body
  • Couples - independently working pocket springs help absorb movement and reduce partner disturbance
  • Hot sleepers - breathable wool, cotton and Ecotex fillings help regulate temperature naturally
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Front sleepers - hips may sink too far into the softer tension
  • Heavier sleepers who may prefer a firmer tension for more support

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - cushions pressure points while keeping the spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve
  • Front sleepers - firm enough to help stop the hips sinking too far
  • Combination sleepers - responsive layered springs adapt as you move
  • Couples - three independent pocket spring systems reduce partner disturbance
  • Hot sleepers - breathable natural fillings and foam-free construction help regulate temperature
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft, sink-in feel
  • Heavier sleepers who may benefit from a firmer mattress for better support

Firm Feel - 5/6

A supportive, solid feel designed to keep the body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - keeps the spine well supported and aligned
  • Front sleepers - keeps the body flat and supported
  • Heavier sleepers - the firmer tension provides the support needed for proper spinal alignment
  • Couples - independently working pocket springs reduce partner disturbance
  • Sleepers over 114kg (18st) per side

Not ideal for

  • Side sleepers who need more cushioning for shoulders and hips
  • Sleepers who prefer a softer, plush feel

Inside This Mattress

HD Pocket Springs
What it is: The world's first HD spring, made with lightweight titanium alloy. 7,000 mini pocket springs are highly flexible and work completely independently of one another, giving three-dimensional support that adapts to the body's contours.
How it helps you sleep: Relieves pressure at the shoulders and hips and gives greater comfort and lumbar support, while helping the fillings above push back into their original position night after night.

Advanced Cortecâ„¢ Quad Revolution Pocket Springs
What it is: 5,000 award-winning spring-within-a-spring pocket springs, where a smaller inner spring nests inside a larger outer spring to deliver two distinct levels of firmness.
How it helps you sleep: The outer spring provides initial softness and comfort, while the inner spring activates for deeper, more responsive support - tailoring the feel to your body's unique shape and promoting optimal posture.

Posturfil Pocket Springs
What it is: 1,000 low-profile, highly responsive springs encased in breathable fabric pockets at the base of the spring layers.
How it helps you sleep: Reacts instantly to your body's movements, delivering precise, targeted support that relieves pressure, encourages natural spinal alignment and enhances airflow through the mattress.

Wool and Viscose Blended Layer
What it is: A soft, breathable blend of natural wool and smooth viscose.
How it helps you sleep: Provides gentle warmth, excellent moisture control and a silky texture that keeps you feeling fresh throughout the night.

Wool and Flax Blended Layer
What it is: A natural blend of wool and flax fibres offering excellent breathability and moisture-wicking.
How it helps you sleep: Helps regulate temperature and keeps you feeling fresh, supporting a restful and comfortable night's sleep.

Wool and Mohair Blended Layer
What it is: A premium blend combining the natural softness and warmth of wool with the smooth, silky texture of mohair.
How it helps you sleep: Provides excellent breathability and temperature regulation, creating a comfortable and luxurious feel that helps you stay cosy throughout the night.

Cotton and Hemp Blended Layer
What it is: A natural blend of soft cotton and strong, durable hemp fibres.
How it helps you sleep: Creates a breathable, moisture-wicking layer that helps keep you cool and comfortable, while providing long-lasting support.

Ecotex Fibres
What it is: Sustainable fibres made from recycled materials, fully recyclable and Global Recycled Standard accredited.
How it helps you sleep: Provides excellent comfort and support with breathable, rebound properties that help maintain a comfortable temperature throughout the night.

Chemical Free Wool Cover
What it is: A naturally safe, fire-resistant wool cover produced without chemical treatments, made from 50% wool and 50% viscose.
How it helps you sleep: Provides a fresh, healthy sleeping surface free from harmful chemicals, ideal for sensitive sleepers.

4 Rows of Side Stitching
What it is: Four rows of stitching applied along the sides of the mattress, tying the border fabric to the spring system.
How it helps you sleep: Extends the sleeping area to the very edge of the mattress and strengthens the borders, giving consistent support right to the sides.

Hand-Tufted
What it is: The traditional method of mattress upholstery where fillings are secured by hand with tufts running from the top to the bottom of the mattress.
How it helps you sleep: Keeps all loose fillings evenly distributed and firmly in place, preventing lumps from forming and maintaining consistent comfort over time.

Flag-Stitched Handles
What it is: Handles sewn onto all sides of the mattress using a flag-stitch method.
How it helps you sleep: Makes repositioning and rotating the mattress straightforward, helping you maintain it properly for long-lasting comfort.


Specification

FEATURE DETAIL
Brand Harrison Spinks
Category Mattress
Model Quartz Deluxe
Exclusive to Land of Beds
Firmness Soft (1/6), Medium (3/6) or Firm (5/6) - choice of tension
Mattress Type Pocket sprung with natural fillings
Foam Free Yes
Spring System HD Pocket Springs, Advanced Cortecâ„¢ Quad Revolution Pocket Springs and Posturfil Pocket Springs
Spring Count 13,000
Comfort Layers British Wool, Viscose, Flax, Mohair, Cotton, Hemp, Ecotexâ„¢ Recycled Fibre
Cover Material 50% Wool, 50% Viscose (Chemical Free Wool Cover)
Mattress Finish Hand Tufted
Mattress Depth 25cm
Edge Support Yes - 4 Rows of Side Stitching
Motion Isolation Yes
Temperature Regulation Yes - breathable wool, cotton and Ecotex natural fillings with open spring construction
Hypoallergenic Yes - natural wool and cotton fillings
Care Instructions Easy Care - no need to turn, but rotate head to toe regularly to extend the mattress's lifespan
Handles Yes - Flag-stitched
Air Vents No
Side Stitching 4 rows of side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st)
Guarantee/Warranty 10 years
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers, couples
Certifications King's Award for Innovation
National Bed Federation (NBF) Member
Global Recycled Standard (Ecotex Fibres)
Fire resistance BS7177:2008 compliant - Chemical Free Wool Cover natural fire-resistant treatment
Sustainability Foam-free
100% recyclable
Ecotex recycled fibre fillings
Traceable British Wool
Packaging Type Flat Packed

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 25cm (9.8'') 35kg (77lbs)
Single 90cm (3ft) x 190cm (6ft3) x 25cm (9.8'') 39kg (86lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 25cm (9.8'') 51kg (112lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 25cm (9.8'') 58kg (128lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 25cm (9.8'') 59kg (130lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 25cm (9.8'') 2 x 37kg (81lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 25cm (9.8'') 70kg (154lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 25cm (9.8'') 80kg (176lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 25cm (9.8'') 2 x 42kg (96lbs)

How it Compares

Vs firmer mattresses: The layered pocket spring system and natural comfort fillings in the Soft and Medium tensions give noticeably more pressure relief at the shoulders and hips than a firmer mattress. If you sleep on your side or share a bed and want a more cushioned feel, this is likely the better choice. Firmer mattresses suit heavier sleepers or those who want a more rigid, supportive surface - which is why this mattress is also offered in a Firm tension.

Vs softer mattresses: The three-layer pocket spring construction gives more structural support underneath the comfort layers than a typical softer mattress. Softer mattresses can feel more immediately plush, but may not maintain spinal alignment as consistently for combination sleepers or couples with different body weights.

Vs premium and luxury mattresses: This mattress shares the same hand-tufted construction, natural fillings and layered pocket spring technology found in higher-priced ranges. The difference is typically in the depth and rarity of certain comfort layers, rather than any compromise in quality or craftsmanship.


10 Year Guarantee

The Quartz Deluxe is backed by Harrison Spinks' 10-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of the natural materials used and the hand-tufted construction, this is a mattress built to last - the guarantee reflects that.


Awards & Accreditations

The Harrison Spinks Quartz Deluxe has received several awards and accreditations, including:

King's Award for Enterprise in Innovation - Harrison Spinks has won seven Queen's and King's Awards since 2013, more than any other bed manufacturer, recognising their commitment to cutting-edge sleep technology.

King's Award for Enterprise in International Trade - An independently judged accolade recognising Harrison Spinks' export success and standing on the world stage.

Queen's Award for Enterprise in Sustainable Development - Recognises Harrison Spinks' commitment to sustainable manufacturing, including owning their own farm and producing their own natural fillings.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.

Global Recycled Standard (Ecotex Fibres) - The recycled fibre fillings in this mattress are independently certified to the Global Recycled Standard, confirming genuine recycled content and responsible production.


Ready to Upgrade Your Sleep for Better Rest?

The Quartz Deluxe delivers a rare combination: a choice of tension, genuine luxury feel and breathable natural materials, all built around three layered pocket spring systems and backed by a 10-year guarantee. If you're a side, back, front or combination sleeper, share a bed, or simply want a mattress that regulates temperature naturally night after night, this is one to consider.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which tension is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
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Product Specification

SUMMARY
Brand
Harrison Spinks
Model
Quartz Deluxe
Category
Mattress
Warranty
10 years
No. of Springs
13000
DIMENSIONS
Mattress Depth
25cm / 9.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Harrison Spinks

Harrison Spinks, the true bedmaker

Harrison Spinks, a fifth-generation family business based in the UK (founded in 1840), is one of Great Britain’s most established, innovative, and sustainable bed manufacturers. Since 2013, Harrison Spinks has been awarded a total of seven Queen’s and King’s Awards, more than any other bed manufacturer. They have been awarded two prestigious King’s Awards for Enterprise in Innovation and International Trade. Alongside these awards, they also retain their Queen’s Award for Enterprise in Sustainable Development. Harrison Spinks is an approved National Bed Federation (NBF) member.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Harrison Spinks dates back many years. Our independent customer reviews rate Harrison Spinks products 4.9 out of 5, giving us the confidence to provide Harrison Spinks with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Handcrafting premium luxury mattresses, Harrison Spinks is proud to be the only bed company in the UK to own a farm and manufacture its own fillings. All the materials they use, from the springs in their beds to the fabrics in their pillows, are ethically sourced and produced with the environment in mind. Designed with the highest levels of comfort and support in mind, their products have been thoroughly assessed for comfort and durability, so you can be sure that you’ll get the most luxurious night’s sleep. And with their robust 10-year guarantee, you can know your mattress will last for years to come.

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Rated Excellent
Review stars
5/5
(1 Reviews)
  • Quality of product 0 / 5
  • Value for money 0 / 5
  • 5 Star 1
  • 4 Star 0
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  • Review stars

    Feels very luxurious and better than any hotel mattress I have slept on

    read more
    Olive
    22/08/2022

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 25cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress has a 10 year warranty.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,359
Save £490
RRP £1,849
Single
3ft x 6ft 3in
£1,359
Save £490
RRP £1,849
Small Double
4ft x 6ft 3in
£1,849
Save £700
RRP £2,549
Double
4ft 6in x 6ft 3in
£1,849
Save £700
RRP £2,549
King Size
5ft x 6ft 6in
£1,999
Save £840
RRP £2,839
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£2,549
Save £1,080
RRP £3,629
European King Size
5ft 3in x 6ft 6in
£2,259
Save £930
RRP £3,189
Super King Size
6ft x 6ft 6in
£2,499
Save £1,050
RRP £3,549
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£2,999
Save £1,280
RRP £4,279

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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