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Harrison Spinks Topaz Deluxe Mattress

Review Stars
4.7/5
(9 Reviews)
Select size:
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From
£999

Delivery

From £31.99 per month
3 payments from £333.00
18+, T&C’s apply. Credit subject to status

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Pay in 3

Based on a spend of £999

3 interest-free payments of £333.00

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

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Pay By Finance

V12 Finance

Finance example based on a spend of £999
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£83.25
£999.00
24 months
(9.9% APR)
£45.86
£1,100.75
36 months
(9.9% APR)
£31.99
£1,151.64

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Soft Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers, depending on tension
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain by Harrison Spinks
  • Foam-free - breathable natural materials throughout
  • Exclusively available at Land of Beds
  • 8,000 HD Pocket Springs, 1,000 Posturfil and 1,000 Advanced Cortecâ„¢ springs
  • Wool, viscose, flax, mohair and Ecotex fibre fillings
  • Hand-tufted construction - naturally temperature regulating
  • 100% recyclable - designed to never go to landfill

Product Description

The Harrison Spinks Topaz Deluxe is a luxury hand-tufted mattress made exclusively for Land of Beds, built around Harrison Spinks' own three-tier, 10,000 pocket spring system and layered with breathable natural fillings including British wool, viscose, flax, mohair and recycled Ecotex fibre - no foam, no synthetics. It's available in Soft, Medium or Firm tension, so you can choose the feel that suits you rather than settling for a single fixed comfort level. The result is a supportive, temperature-regulating mattress that combines traditional hand craftsmanship with genuinely sustainable materials, backed by a 10-year manufacturer's guarantee.


Who Is This Mattress For?

A luxury hand-tufted pocket spring mattress, made exclusively for Land of Beds from natural wool, viscose, flax and mohair fillings, best suited to sleepers who want a choice of tension, effective temperature regulation and minimal partner disturbance.

Soft Feel - 1/6: Our softest tension, designed for maximum comfort and pressure relief. Ideal for side sleepers, this feel allows shoulders and hips to gently sink into the mattress for a cushioned, cosy night's sleep.

Best for:

  • Side sleepers - the soft tension cushions shoulders and hips to relieve pressure points and keep your spine aligned
  • Lightweight sleepers - the softer feel allows the natural fillings to contour properly to your body
  • People with pressure point pain - helps reduce pressure on hips, shoulders and joints
  • Couples - independent pocket springs help absorb movement and reduce partner disturbance
  • Hot sleepers - breathable wool, flax and Ecotex fillings help regulate temperature naturally
  • Sleepers up to 114kg (18st) per side

Not ideal for:

  • Front sleepers - hips may sink too far into a soft tension
  • Heavier sleepers - may not provide enough support in this tension

Medium Feel - 3/6: The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for:

  • Side sleepers - cushions pressure points while keeping your spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve
  • Front sleepers - firm enough to help prevent hips from sinking too far
  • Combination sleepers - three tiers of independent pocket springs respond as you move
  • Couples - pocket springs move independently so you won't disturb each other
  • Hot sleepers - breathable natural fillings and foam-free construction help regulate temperature
  • Sleepers up to 114kg (18st) per side

Not ideal for:

  • Sleepers who prefer a very soft, sink-in feel
  • Heavier sleepers who may benefit from a firmer mattress for better support

Firm Feel - 5/6: A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for:

  • Back sleepers - keeps your spine well supported and aligned
  • Front sleepers - keeps your body flat and supported
  • Heavier sleepers - the firmer tension provides the support needed for proper spinal alignment
  • People who prefer a firm, supportive feel
  • Couples - pocket springs move independently so you won't disturb each other
  • Sleepers up to 114kg (18st) per side

Not ideal for:

  • Side sleepers who need more cushioning for shoulders and hips
  • Sleepers who prefer a softer, plush feel

Inside This Mattress

8,000 HD Pocket Springs
What it is: Harrison Spinks' world-first pocket spring made with lightweight titanium alloy, working completely independently for three-dimensional support.
How it helps you sleep: Adapts to your body's contours to relieve pressure and give greater comfort and lumbar support, while helping fillings push back into their original position for lasting comfort.

1,000 Posturfil Pocket Springs
What it is: Low-profile, highly responsive springs encased in breathable fabric pockets, designed to enhance airflow and regulate temperature.
How it helps you sleep: These springs react instantly to your movements, delivering precise, targeted support that relieves pressure and encourages natural spinal alignment for a deeper, more restorative sleep.

1,000 Advanced Cortecâ„¢ Quad Revolution Pocket Springs
What it is: Harrison Spinks' award-winning spring-within-a-spring system, where a smaller inner spring nests inside a larger outer spring for two distinct levels of support.
How it helps you sleep: The outer spring provides initial softness and comfort, while the inner spring activates to offer deeper, more responsive support, adapting to your body's unique shape throughout the night.

Wool and Viscose Blended Layer
What it is: A soft, breathable blend where natural wool combines with smooth viscose fibres.
How it helps you sleep: Provides gentle warmth, excellent moisture control and a silky texture that keeps you feeling fresh throughout the night.

Wool and Flax Blended Layer
What it is: A natural blend of wool and flax fibres offering excellent breathability and moisture-wicking.
How it helps you sleep: Helps regulate temperature and keeps you feeling fresh, supporting a restful and comfortable night's sleep.

Wool and Mohair Blended Layer
What it is: A premium blend combining the natural softness and warmth of wool with the smooth texture of mohair.
How it helps you sleep: Provides excellent breathability and temperature regulation, creating a comfortable, luxurious feel that helps you stay cosy and relaxed.

Ecotex Fibres
What it is: Harrison Spinks' sustainable fibres made from recycled materials, fully recyclable with Global Recycled Standard accreditation.
How it helps you sleep: Provide excellent comfort and breathable airflow to help maintain a comfortable temperature, with rebound properties for enhanced support, in an eco-friendly package.

3 Rows of Side Stitching
What it is: Multiple rows of stitching along the sides of the mattress that reinforce the border and support the mattress walls.
How it helps you sleep: Extends the sleeping area to the mattress edge and strengthens the borders, giving you consistent support all the way to the sides.

Hand-Tufted Finish
What it is: A traditional upholstery method where fillings are secured by hand with tufts running from the top to the bottom of the mattress.
How it helps you sleep: Keeps all loose fillings evenly distributed and firmly in place, maintaining consistent comfort and preventing lumps from forming over time.

Chemical Free Wool Cover
What it is: A naturally safe, fire-resistant wool cover produced without chemical treatments, in a 50% Wool, 50% Viscose blend.
How it helps you sleep: Provides a fresh, healthy sleeping surface free from harmful chemicals, helping you wake feeling refreshed.

Flag-Stitched Handles
What it is: Handles sewn onto the sides of the mattress using a flag-stitch method for durability.
How it helps you sleep: Makes moving and rotating the mattress straightforward, helping you maintain it properly for long-lasting comfort.

Easy Care
What it is: A no-turn mattress design that requires only periodic rotation from head to toe rather than flipping.
How it helps you sleep: Simple maintenance means your mattress stays in optimal condition with minimal effort, ensuring consistent comfort and support night after night.


Specification

FEATURE DETAIL
Brand Harrison Spinks
Category Mattress
Model Topaz Deluxe
Exclusive to Land of Beds
Firmness Available in Soft (1/6), Medium (3/6) or Firm (5/6) - customer's choice
Mattress Type Pocket sprung with natural fillings
Foam Free Yes
Spring System HD Pocket Springs, Posturfil Pocket Springs and Advanced Cortecâ„¢ Quad Revolution Pocket Springs (three-tier system)
Spring Count 10,000
Comfort Layers Wool & Viscose Blend, Wool & Flax Blend, Wool & Mohair Blend, Ecotex Fibres
Cover Material 50% Wool, 50% Viscose (Chemical Free Wool Cover)
Mattress Finish Hand Tufted
Mattress Depth 25cm
Edge Support Yes - 3 Rows of Side Stitching
Motion Isolation Yes - independent pocket spring construction
Temperature Regulation Yes - wool, viscose, flax, mohair and Ecotex natural fillings
Hypoallergenic Yes - natural wool fillings and Chemical Free Wool cover
Care Instructions Easy Care - no need to turn, rotate head to toe regularly to extend lifespan
Handles Yes - Flag-stitched, on all sides
Side Stitching 3 rows of side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st)
Guarantee/Warranty 10 years
Ideal For Side, back, front and combination sleepers (tension dependent), couples
Certifications National Bed Federation (NBF) member
Global Recycled Standard (GRS) accredited Ecotex fibres
Fire resistance Chemical Free Wool Cover - naturally fire-resistant
BS7177:2008 compliant
Sustainability Foam-free
100% recyclable
GRS-accredited recycled Ecotex fibre fillings
Packaging Type Flat Packed

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 25cm (9.8'') 32kg (70lbs)
Single 90cm (3ft) x 190cm (6ft3) x 25cm (9.8'') 36kg (79lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 25cm (9.8'') 46kg (101lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 25cm (9.8'') 53kg (117lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 25cm (9.8'') 62kg (137lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 25cm (9.8'') 2 x 34kg (75lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 25cm (9.8'') 65kg (143lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 25cm (9.8'') 74kg (163lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 25cm (9.8'') 2 x 39kg (86lbs)

How it Compares

Vs firmer mattresses: Because the Topaz Deluxe is available in Soft, Medium or Firm tension, you're not locked into one comfort level the way you are with many single-tension mattresses. Choosing the Soft or Medium option gives noticeably more pressure relief at the shoulders and hips than a fixed-firm mattress, which particularly suits side sleepers and lighter-weight sleepers.

Vs softer mattresses: The three-tier pocket spring system gives more structural support underneath the natural comfort layers than many softer, single-spring mattresses. If you choose the Firm option, or share a bed with someone who needs firmer support, this construction maintains spinal alignment more consistently over time than an all-soft mattress can.

Vs premium and luxury mattresses: This mattress shares the same hand-tufted construction, natural fillings and multi-tier pocket spring technology found in higher-priced luxury ranges. The difference typically comes down to the specific blend and depth of natural fillings used, rather than any compromise in build quality or craftsmanship.


10 Year Guarantee

The Harrison Spinks Topaz Deluxe is backed by Harrison Spinks' 10-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of the natural fillings and hand-tufted construction, this is a mattress built to last - the guarantee reflects that.


Awards & Accreditations

The Harrison Spinks Topaz Deluxe carries the accreditations and heritage of the Harrison Spinks brand, including:

  • King's Award for Enterprise in Innovation - awarded to Harrison Spinks in recognition of its commitment to developing new products and cutting-edge sleep technology.
  • King's Award for Enterprise in International Trade - independent recognition of Harrison Spinks' success exporting British-made beds and mattresses around the world.
  • Queen's Award for Enterprise in Sustainable Development - recognises Harrison Spinks' approach to ethically sourced, sustainable materials, including growing and manufacturing its own fillings.
  • National Bed Federation (NBF) Member - independently verified to meet UK standards for quality, safety and responsible manufacturing.
  • Global Recycled Standard (GRS) Accreditation - confirms the Ecotex fibres used in this mattress are made from genuinely recycled, fully recyclable materials.

Ready to Upgrade Your Sleep for Better Rest?

The Topaz Deluxe delivers a rare combination: a choice of three tensions, a three-tier 10,000 pocket spring system, and genuinely natural fillings, all hand-tufted and backed by a 10-year guarantee. If you want to choose your own comfort level rather than settling for one fixed feel, or simply want a mattress that feels as good in five years as it does on night one, this is the one to consider.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included. Still deciding on your ideal feel? See our Mattress Buying Guide for expert guidance on tensions and mattress types.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Harrison Spinks
Model
Topaz Deluxe
Category
Mattress
Warranty
10 years
No. of Springs
10000
DIMENSIONS
Mattress Depth
25cm / 9.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Harrison Spinks

Harrison Spinks, the true bedmaker

Harrison Spinks, a fifth-generation family business based in the UK (founded in 1840), is one of Great Britain’s most established, innovative, and sustainable bed manufacturers. Since 2013, Harrison Spinks has been awarded a total of seven Queen’s and King’s Awards, more than any other bed manufacturer. They have been awarded two prestigious King’s Awards for Enterprise in Innovation and International Trade. Alongside these awards, they also retain their Queen’s Award for Enterprise in Sustainable Development. Harrison Spinks is an approved National Bed Federation (NBF) member.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Harrison Spinks dates back many years. Our independent customer reviews rate Harrison Spinks products 4.9 out of 5, giving us the confidence to provide Harrison Spinks with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Handcrafting premium luxury mattresses, Harrison Spinks is proud to be the only bed company in the UK to own a farm and manufacture its own fillings. All the materials they use, from the springs in their beds to the fabrics in their pillows, are ethically sourced and produced with the environment in mind. Designed with the highest levels of comfort and support in mind, their products have been thoroughly assessed for comfort and durability, so you can be sure that you’ll get the most luxurious night’s sleep. And with their robust 10-year guarantee, you can know your mattress will last for years to come.

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Rated Excellent
Review stars
4.7/5
(9 Reviews)
  • Quality of product 4.3 / 5
  • Value for money 4.3 / 5
  • 5 Star 8
  • 4 Star 0
  • 3 Star 0
  • 2 Star 1
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    Absolutely love this mattress. The zip & link feature is perfect for us as a couple—it means we can customise each side to suit our preferences, and there’s no disturbance when one of us moves. The comfort is exceptional, with just the right balance of support and softness. You can really feel the quality in the materials. It’s made a huge difference to our sleep.

    read more
    Sophie Grange
    21/05/2026
  • Review stars

    Really comfy - it’s a firm mattress- but somehow still soft to sleep on …

    read more
    Colin Garrod
    22/12/2025
  • Review stars

    On refection after having this matress for a month I wish I had bought a Harrison Spinks Matress and not one manufactured exclusively for Land of Beds. I tried a few Harrison Spinks matresses out prior to purchase but decided to buy this one which I now regret. The quality, comfort and luxury feel is nowhere near the ones I went to look at and laid on hence why I wish I had not purchased this one. I am really disappointed It has a 10 year guarantee but I can really not seeing it last that long. Its so far away from a regular Harrison Spinks matress in terms of comfort, quality and support.

    read more
    Rob McEvoy
    27/05/2025
  • Review stars

    Lovely mattress. Really pleased with it.

    read more
    Laura Baker
    15/02/2025
  • Review stars

    Really, really comfy!

    read more
    Ruth Nolan
    06/12/2023
  • Review stars

    Excellent mattress

    read more
    Slavin Kospic
    07/04/2022
  • Review stars

    Outstanding mattress, great feel and built to last

    read more
    Confirmed Customer
    07/04/2022
  • Review stars

    Would recommend this mattress

    read more
    Confirmed Customer
    10/02/2022
  • Review stars

    I am pleased with my purchase. I had already seen the mattress and spent time looking at it etc. The price was competitive and delivery was on time as stated. The guys who delivered the mattress were polite and very efficient. Certainly no problems at this moment in time. I am also pleased to be supporting British companies. J A Anderson

    read more
    John Alan Anderson
    25/10/2021

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 25cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress has a 10 year warranty.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£999
Save £300
RRP £1,299
Single
3ft x 6ft 3in
£999
Save £300
RRP £1,299
Small Double
4ft x 6ft 3in
£1,349
Save £450
RRP £1,799
Double
4ft 6in x 6ft 3in
£1,349
Save £450
RRP £1,799
King Size
5ft x 6ft 6in
£1,479
Save £520
RRP £1,999
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£1,689
Save £640
RRP £2,329
European King Size
5ft 3in x 6ft 6in
£1,649
Save £620
RRP £2,269
Super King Size
6ft x 6ft 6in
£1,799
Save £700
RRP £2,499
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£1,969
Save £790
RRP £2,759

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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