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Hypnos Elara Deluxe Mattress

Review Stars
5/5
(1 Reviews)
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£1,559

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From £49.92 per month
3 payments from £519.67
18+, T&C’s apply. Credit subject to status

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Based on a spend of £1,559

3 interest-free payments of £519.67

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

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Spread the cost with finance

Finance example based on a spend of £1,559
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£129.92
£1,559.00
24 months
(9.9% APR)
£71.57
£1,717.78
36 months
(9.9% APR)
£49.92
£1,797.20

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Medium Firm Extra Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers - available in Medium, Firm or Extra Firm tension
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain
  • Foam-free - breathable natural materials throughout
  • Exclusively available at Land of Beds
  • ReActiveProâ„¢ 8-Turn Pocket Springs - Hypnos's most advanced spring, the highest turn count in the range
  • Red Tractor Assured British Wool & Himalayan Allo, Kapok and Cotton fillings - uniquely sustainable
  • Adaptivâ„¢ Comfort Springs - an extra comfort layer that flexes individually to your body shape
  • Triple Edge Protectionâ„¢ - sleep right to the edge without rolling off
  • Fully recyclable - designed to never go to landfill

Product Description

The Hypnos Elara Deluxe is a handcrafted, turnable pocket spring mattress made exclusively for Land of Beds, available in Medium (3/6), Firm (5/6) or Extra Firm (6/6) tension. Built around Hypnos's ReActiveProâ„¢ 8-Turn Pocket Spring system - the highest turn count in the Hypnos range - and layered with Red Tractor Assured British Wool, a unique blend of sustainably sourced Himalayan Allo, Kapok and cotton, and Adaptivâ„¢ Comfort Springs, all 100% foam-free and fully recyclable. Finished with a Belgian Damask cover, 3 rows of hand side stitching, Triple Edge Protectionâ„¢ and handles on all sides, the Elara Deluxe is Good Housekeeping Institute approved and backed by a free 10-year guarantee. With three tension options covering the full range of sleeper types, it is one of the most versatile and comprehensively specified mattresses in the Hypnos range at Land of Beds.


Who Is This Mattress For?

A handcrafted, foam-free turnable pocket spring mattress made exclusively for Land of Beds, featuring Hypnos's ReActiveProâ„¢ 8-Turn spring, Red Tractor Assured British Wool, a Himalayan Allo, Kapok and Cotton blended layer, and Adaptivâ„¢ Comfort Springs - available in three tensions to suit a wide range of sleeper types.

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - the medium tension cushions shoulders and hips to relieve pressure points while keeping the spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve without feeling too firm
  • Front sleepers - firm enough to prevent hips from sinking too far throughout the night
  • Combination sleepers - the ReActiveProâ„¢ springs and Adaptivâ„¢ Comfort Springs adapt precisely as you change position
  • Couples - individually wrapped ReActiveProâ„¢ springs move independently so you won't disturb each other
  • Hot sleepers - Red Tractor Assured British Wool regulates temperature naturally, and the Himalayan Allo and Kapok blend actively wicks moisture and promotes airflow
  • Eco-conscious sleepers - 100% foam-free, fully recyclable, with Red Tractor certified natural materials and biodegradable Himalayan Allo and Kapok fillings
  • Sleepers up to 114kg (18st) per side

Firm Feel - 5/6

A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - keeps the spine well supported and aligned throughout the night
  • Front sleepers - keeps the body level and well supported, preventing hips from sinking into the mattress
  • Heavier sleepers who need firm support with the natural breathability of British Wool
  • People who prefer a firm, supportive sleeping surface
  • Hot sleepers - British Wool, the Himalayan Allo and Kapok blend all regulate temperature and promote airflow effectively
  • Those who want a longer-lasting mattress with even wear - the turnable double-sided design distributes use across both sleeping sides
  • Sleepers up to 114kg (18st) per side

Extra Firm Feel - 6/6

Our firmest option, offering maximum support and minimal sink. Perfect for front sleepers, heavier individuals, or anyone who prefers a very firm, supportive mattress.

Best for

  • Front sleepers - keeps the body completely level and well supported throughout the night
  • Back sleepers - maximum firm resistance for consistent spinal alignment
  • Heavier sleepers - extra firm tension provides the support and durability needed for proper alignment over time
  • Those seeking orthopaedic support
  • Hot sleepers - the natural fillings and Adaptivâ„¢ Comfort Springs promote active airflow on both sleeping sides
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Side sleepers at Firm or Extra Firm tension - these tensions do not provide sufficient cushioning at the shoulders and hips; the Medium (3/6) option is recommended for side sleepers
  • Lightweight sleepers who find extra firm does not contour sufficiently to their body weight
  • Sleepers who prefer a very soft, sink-in feel - see our soft mattress range for softer options

Inside This Mattress

ReActiveProâ„¢ 8-Turn Pocket Spring System
What it is: Hypnos's most advanced pocket spring system with 8 active turns per spring and the ReActiveProâ„¢ premium designation. Each spring is a single continuous coil that moves independently, responding to your body weight and position with maximum sensitivity across all three available tensions.
How it helps you sleep: The 8 active turns per spring give the greatest capacity to detect and respond to the precise support requirement at each point along your body. Whether in Medium, Firm or Extra Firm tension, this spring delivers the chosen support with minimal motion transfer between sleeping partners. The open spring structure drives air through the mattress to regulate temperature and keep it fresh, working particularly effectively in a turnable design used on both sides.

Red Tractor Assured British Wool
What it is: A natural upholstery filling sourced from farms certified under the Red Tractor scheme, covering animal welfare, traceability and environmental standards throughout the supply chain.
How it helps you sleep: A natural insulator that keeps you cool in summer and warm in winter by regulating body temperature and wicking moisture away as you sleep - working in partnership with the Himalayan Allo and Kapok blend to create an exceptionally breathable sleeping environment.

Himalayan Allo, Kapok and Cotton Blended Layer
What it is: A unique comfort layer combining three sustainably sourced natural fibres. Himalayan Allo is a plant fibre extracted from nettles grown in the Himalayan region, known for its durability and natural breathability. Kapok is a lightweight, hollow seed fibre from tropical Kapok trees, naturally moisture-resistant and exceptionally buoyant. Together with responsibly sourced cotton, this trio creates a filling that is both biodegradable and renewable - part of Hypnos's commitment to nature-based circular design.
How it helps you sleep: The combination is designed to be gentle and weightless in feel while delivering meaningful support and resilience. Allo and cotton efficiently absorb moisture and promote natural cooling, keeping the sleeping surface comfortable throughout the night on both sides of this turnable mattress.

Adaptivâ„¢ Comfort Springs
What it is: A secondary layer of micro springs positioned within the comfort layers above the main pocket spring system. They flex individually to body shapes, creating a balanced and responsive comfort surface.
How it helps you sleep: Adds a second tier of body-responsive support within the comfort zone, allowing the mattress to adapt more precisely to different body shapes and weights and delivering both cushioning and additional support from within the comfort layers.

Triple Edge Protectionâ„¢
What it is: Higher-tension springs running around the full perimeter of the mattress, reinforcing the border from top to bottom.
How it helps you sleep: Extends the full sleeping surface right to the very edge in all three tensions - useful for couples who use the full width of the bed and those who sit on the edge when getting in and out.

Belgian Damask Cover
What it is: A soft-to-touch cover woven from certified sustainable cotton yarn and viscose in a damask construction, providing a smooth, fresh and hygienic sleeping surface.
How it helps you sleep: The breathable cover complements the natural wool and Himalayan Allo and Kapok fillings beneath, providing a comfortable and clean sleeping environment on both sides of this turnable mattress.

3 Rows of Hand Side Stitching
What it is: Senior upholsterers use long needles and twine to hand-stitch the outer springs to the mattress border at three points - top, middle and bottom.
How it helps you sleep: Three rows of stitching deliver exceptional edge strength and prevent spring distortion, extending the sleeping area right to the border. The additional row adds structural integrity that is particularly beneficial on a turnable mattress where both sides receive equal use.


Specification

FEATURE DETAIL
Brand Hypnos
Category Mattress
Model Elara Deluxe
Exclusive to Land of Beds
Firmness Medium (3/6), Firm (5/6) or Extra Firm (6/6) - select at time of purchase
Mattress Type Pocket spring with natural fillings
Foam Free Yes
Spring System ReActiveProâ„¢ 8-Turn Pocket Spring
Comfort Layers Red Tractor Assured British Wool, Himalayan Allo, Kapok and Cotton Blended Layer, Adaptivâ„¢ Comfort Springs
Cover Material Belgian Damask (certified sustainable cotton yarn and viscose)
Mattress Depth 30cm
Edge Support Yes - Triple Edge Protectionâ„¢
Motion Isolation Yes
Temperature Regulation Yes - British Wool, Himalayan Allo, Kapok and Cotton all regulate temperature and promote airflow
Hypoallergenic Yes
Care Instructions Turn and rotate head to toe every 3-4 months. During the first 3 months, rotate and flip weekly to encourage even settlement of fillings
Handles Yes - Flag-stitched, all sides
Air Vents Yes - Chrome
Side Stitching 3 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Double sided - can be flipped
Country of Manufacture Great Britain
Maximum Weight Per Side Up to 114kg (18st) per side
Guarantee 10 years
Ideal For Side sleepers (Medium), combination sleepers, back sleepers, front sleepers, heavier sleepers
Certifications Royal Warrant - Beds, Mattresses and Upholstery
NBF Approved
Made in Britain
Good Housekeeping Institute Approved
Fire resistance BS7177:2008 compliant
Sustainability Foam-free
100% recyclable
Red Tractor Assured natural materials
Himalayan Allo and Kapok - biodegradable and renewable
Belgian Damask certified sustainable cotton
Packaging Type 100% recyclable sugar cane packaging

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 30cm (11.8'') 20kg (44lbs)
Single 90cm (3ft) x 190cm (6ft3) x 30cm (11.8'') 23.5kg (52lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 30cm (11.8'') 27kg (59lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 30cm (11.8'') 31.5kg (69lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 30cm (11.8'') 35kg (77lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 30cm (11.8'') 2 x 22kg (48lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 30cm (11.8'') 38.5kg (85lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 30cm (11.8'') 42kg (93lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 30cm (11.8'') 2 x 25kg (55lbs)

How it Compares

Vs softer models: In its Medium (3/6) option, the Elara Deluxe provides a well-balanced feel for most sleeper types. In Firm or Extra Firm, it delivers considerably more structural support and resistance than any soft model. If you prefer a very soft, cushioned feel, our soft mattress range is the right starting point.

Vs other Hypnos mattresses in the range: The Elara Deluxe is the only product in the Hypnos range at Land of Beds to offer three tensions from a single mattress - Medium, Firm and Extra Firm - each delivering the same Himalayan Allo, Kapok and Cotton filling stack and the same ReActiveProâ„¢ 8-Turn spring. This makes it the most versatile model in the range: one mattress that suits side sleepers through to heavy-duty orthopaedic users, all with the same premium spring technology. The Himalayan Allo and Kapok blend is also unique in the range and distinguishes the Elara Deluxe from all other Hypnos products at Land of Beds.


10 Year Guarantee

The Hypnos Elara Deluxe is backed by Hypnos's free 10-year manufacturer's guarantee against defects in materials and workmanship. Handcrafted in Britain with Red Tractor Assured British Wool, Himalayan Allo and Kapok, ReActiveProâ„¢ 8-Turn spring technology and a turnable double-sided design, this is a mattress built for lasting performance across all three tensions - the guarantee reflects that confidence.


Awards & Accreditations

Good Housekeeping Institute Approved - The Elara Deluxe has been independently tested and approved by the Good Housekeeping Institute, one of the UK's most trusted consumer testing bodies. This approval reflects the mattress's exceptional performance across comfort, support, temperature regulation and build quality in independent testing.

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. Not every mattress brand carries this approval.

Made in Britain - Independently certified confirmation that the Elara Deluxe is manufactured in the UK, by Hypnos's fourth- and fifth-generation craftsmen.


Ready to Upgrade Your Sleep for Better Rest?

The Hypnos Elara Deluxe brings together Hypnos's most advanced ReActiveProâ„¢ 8-Turn spring, a unique Himalayan Allo, Kapok and Cotton blended filling, Red Tractor Assured British Wool, 3 rows of hand side stitching and a turnable design across three tensions - all 100% foam-free, fully recyclable and backed by a 10-year guarantee. Whether you need the versatility of medium, the solidity of firm, or the resistance of extra firm, this is one mattress that can deliver it.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos mattress is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
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Product Specification

SUMMARY
Brand
Hypnos
Model
Elara Deluxe
Category
Mattress
Guarantee
10 years
No. of Springs
ReActivePro 8
DIMENSIONS
Mattress Depth
30cm / 11.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

read more
Trustpilot Logo
Rated Excellent
Review stars
5/5
(1 Reviews)
  • Quality of product 5 / 5
  • Value for money 5 / 5
  • 5 Star 1
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
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5
4
3
2
1
  • Review stars

    This mattress has completely changed my sleep quality. It’s beautifully cushioned but still supportive, which is perfect for my back. I used to wake up with aches, but that’s no longer an issue. You can really tell it’s made with high-quality materials. It also stays cool through the night, which I didn’t expect. Highly recommend if you’re looking for a luxury feel.

    read more
    Katie Bluntheim
    21/05/2026

Customer Questions & Answers

  • What is the depth of this mattress?

    The mattress is 30cm.

  • Do I need to turn this mattress?

    This is a seasonal turn mattress, which means you need to turn the mattress over and should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress is guaranteed for 10 years.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,559
Save £690
RRP £2,249
Single
3ft x 6ft 3in
£1,559
Save £690
RRP £2,249
Small Double
4ft x 6ft 3in
£1,959
Save £840
RRP £2,799
Double
4ft 6in x 6ft 3in
£1,959
Save £840
RRP £2,799
King Size
5ft x 6ft 6in
£1,959
Save £1,140
RRP £3,099
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£3,189
Save £1,400
RRP £4,589
European King Size
5ft 3in x 6ft 6in
£2,369
Save £1,070
RRP £3,439
Super King Size
6ft x 6ft 6in
£2,589
Save £1,160
RRP £3,749
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£3,189
Save £1,400
RRP £4,589

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

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