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Hypnos Hayle Superb Mattress

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From
£1,239

Delivery

From £39.68 per month
3 payments from £413.00
18+, T&C’s apply. Credit subject to status

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Pay in 3

Based on a spend of £1,239

3 interest-free payments of £413.00

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Spread the cost with finance

Finance example based on a spend of £1,239
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£103.25
£1,239.00
24 months
(9.9% APR)
£56.88
£1,365.19
36 months
(9.9% APR)
£39.68
£1,428.31

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers - available in Medium or Firm tension
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain
  • Foam-free - breathable natural and sustainable materials throughout
  • Exclusively available at Land of Beds
  • ReActiveProâ„¢ 7-Turn Pocket Springs - Hypnos's premium spring for precise, body-contouring support
  • Red Tractor Assured British Wool, sustainably sourced Cotton & eOlusâ„¢ sustainable fibre fillings
  • Turnable - turn and rotate for longer-lasting, even wear on both sides
  • Fully recyclable - designed to never go to landfill

Product Description

The Hypnos Hayle Superb is a handcrafted, turnable pocket spring mattress made exclusively for Land of Beds, available in Medium (3/6) or Firm (5/6) tension. Built around Hypnos's ReActiveProâ„¢ 7-Turn Pocket Spring system and filled with Red Tractor Assured British Wool, a sustainably sourced cotton layer and eOlusâ„¢ sustainable fibre - all 100% foam-free and fully recyclable. Hand tufted and finished with 2 rows of hand side stitching and a Belgian Damask cover, the Hayle Superb is a naturally filled, double-sided mattress combining Hypnos's premium spring technology with the versatility of two tension options, backed by a free 10-year guarantee. An optional Origins Deluxe Comfort Layer is available separately to add further depth and British Wool comfort.


Who Is This Mattress For?

A handcrafted, foam-free turnable pocket spring mattress made exclusively for Land of Beds, featuring Hypnos's ReActiveProâ„¢ 7-Turn spring, Red Tractor Assured British Wool, sustainably sourced cotton and eOlusâ„¢ sustainable fibre fillings, a Belgian Damask cover and a choice of Medium (3/6) or Firm (5/6) tension.


Medium Feel - 3/6: The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for - Medium (3/6)

  • Side sleepers - the medium tension cushions shoulders and hips to relieve pressure points while keeping the spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve without feeling too firm
  • Front sleepers - firm enough to prevent hips from sinking too far throughout the night
  • Combination sleepers - responsive ReActiveProâ„¢ springs adapt precisely as you change position during the night
  • Couples - individually wrapped springs move independently so you won't disturb each other
  • Hot sleepers - British Wool, sustainably sourced cotton and eOlusâ„¢ all regulate temperature and wick moisture naturally
  • Those who want a longer-lasting mattress with even wear - the turnable construction distributes use across both sleeping sides
  • Sleepers up to 114kg (18st) per side

Firm Feel - 5/6: A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for - Firm (5/6)

  • Back sleepers - keeps the spine well supported and aligned throughout the night
  • Front sleepers - keeps the body level and well supported, preventing hips from sinking into the mattress
  • Heavier sleepers who need firm support with the natural breathability of British Wool
  • People who prefer a firm, supportive sleeping surface
  • Hot sleepers - British Wool, sustainably sourced cotton and eOlusâ„¢ all regulate temperature and wick moisture naturally
  • Those who want a longer-lasting mattress with even wear - the turnable construction provides firm support from both sleeping sides
  • Sleepers over 114kg (18st) per side

Not ideal for

  • Side sleepers choosing the Firm (5/6) tension - this does not provide sufficient cushioning at the shoulders and hips; the Medium (3/6) option is recommended for side sleepers
  • Sleepers who prefer a very soft, sink-in feel - see our soft mattress range for softer options

Inside This Mattress

ReActiveProâ„¢ 7-Turn Pocket Spring System
What it is: Hypnos's premium pocket spring system with 7 active turns per spring. Each spring is a single continuous coil that moves independently, responding to your body weight and position with exceptional precision and sensitivity, available in Medium or Firm tension.
How it helps you sleep: The ReActiveProâ„¢ designation marks this as Hypnos's most refined spring technology - the additional turns and quality engineering allow each spring to detect and respond to the exact support requirement at each point along your body. Minimal motion transfer between sleeping partners, and the open spring structure drives air through the mattress to regulate temperature and keep it fresh on both sides of this turnable design.

Red Tractor Assured British Wool
What it is: A natural upholstery filling sourced from farms certified under the Red Tractor scheme, covering animal welfare, traceability and environmental standards throughout the supply chain.
How it helps you sleep: A natural insulator that keeps you cool in summer and warm in winter by regulating body temperature and wicking moisture away as you sleep - working on both sleeping sides of this turnable mattress regardless of which tension you choose.

Sustainably Sourced Cotton Layer
What it is: A sustainably sourced cotton comfort layer with responsive properties that complement the spring system and enhance breathability.
How it helps you sleep: Adds a natural, breathable comfort layer that works with the springs and wool to improve airflow and contribute a gentle cushioning feel, helping to maintain a comfortable sleeping temperature throughout the night.

eOlusâ„¢ Sustainable Fibre
What it is: A comfort layer made from repurposed polymer bottles that would otherwise go to landfill. Its vertically crimped structure creates natural air channels through the fibre.
How it helps you sleep: Actively circulates air and wicks away moisture more efficiently than foam, helping to regulate body temperature throughout the night while keeping the mattress fresh on both sleeping sides.

Belgian Damask Cover
What it is: A soft-to-touch cover woven from certified sustainable cotton yarn and viscose in a damask construction, providing a smooth, fresh and hygienic sleeping surface.
How it helps you sleep: The breathable cover complements the natural wool and cotton fillings beneath, providing a comfortable and clean sleeping environment on both sides of this turnable mattress.

Hand Tufting
What it is: A traditional upholstery technique where tufts are hand-stitched from the top of the mattress to the bottom, securing all comfort layers in place.
How it helps you sleep: Keeps the wool, cotton and eOlusâ„¢ fillings evenly distributed and prevents them from shifting over time, so the mattress maintains consistent comfort and shape on both sides night after night.

2 Rows of Hand Side Stitching
What it is: Senior upholsterers use long needles and twine to hand-stitch the outer springs to the mattress border at both the top and bottom.
How it helps you sleep: Strengthens the edges, prevents spring distortion, and extends the sleeping area right to the border - one of the most labour-intensive finishes in traditional mattress making.

Optional Origins Deluxe Comfort Layer
What it is: A separately purchased topper available as an optional add-on, adding 7cm to the overall mattress depth. It contains Red Tractor Assured British Wool, Solotexâ„¢ and eOlusâ„¢ fillings, covered in a chemical-free Belgian Damask with certified sustainable cotton and European Flax fibres. It is 100% recyclable.
How it helps you sleep: The topper adds a further layer of natural wool comfort to the feel of the mattress. It is not included in the mattress price - see the product page for pricing and availability.


Specification

FEATURE DETAIL
Brand Hypnos
Category Mattress
Model Hayle Superb
Exclusive to Land of Beds
Firmness Medium (3/6) or Firm (5/6) - select at time of purchase
Mattress Type Pocket spring with natural and sustainable fillings
Foam Free Yes
Spring System ReActiveProâ„¢ 7-Turn Pocket Spring
Comfort Layers Red Tractor Assured British Wool, Sustainably Sourced Cotton, eOlusâ„¢
Sustainable Fibre
Cover Material Belgian Damask (certified sustainable cotton yarn and viscose)
Mattress Finish Hand Tufted
Mattress Depth 30cm
Motion Isolation Yes
Temperature Regulation Yes - British Wool, Cotton and eOlusâ„¢ fibre regulate temperature
and promote airflow
Hypoallergenic Yes
Care Instructions Turn and rotate head to toe every 3-4 months. During the first 3
months, rotate and flip weekly to encourage even settlement of fillings
Handles Yes - Flag-stitched, all sides
Air Vents Yes - Chrome
Side Stitching 2 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Double sided - can be flipped
Country of Manufacture Great Britain
Maximum Weight Per Side Up to 114kg (18st) per side for Medium (3/6)
Above 114kg (18st) per side for Firm (5/6)
Guarantee 10 years
Ideal For Side sleepers (Medium), back sleepers, front sleepers, combination
sleepers, hot sleepers
Certifications Royal Warrant - Beds, Mattresses and Upholstery
NBF Approved
Made in Britain
Fire resistance BS7177:2008 compliant
Sustainability Foam-free
100% recyclable
Red Tractor Assured natural materials
Sustainably sourced cotton
eOlusâ„¢ recycled fibre fillings
Belgian Damask certified sustainable cotton
Packaging Type 100% recyclable sugar cane packaging

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 30cm (11.8'') 17kg (37lbs)
Single 90cm (3ft) x 190cm (6ft3) x 30cm (11.8'') 20kg (44lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 30cm (11.8'') 27kg (59lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 30cm (11.8'') 30kg (66lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 30cm (11.8'') 35kg (77lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 30cm (11.8'') 2 x 19kg (42lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 30cm (11.8'') 37kg (82lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 30cm (11.8'') 42kg (93lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 30cm (11.8'') 2 x 22kg (48lbs)

How it Compares

Vs softer models: In its Medium (3/6) option, the Hayle Superb provides a well-balanced feel for most sleeper types. In the Firm (5/6) option, it provides considerably more structural support than any soft model. If you prefer a very soft, cushioned feel, our soft mattress range is the right starting point.

Vs other Hypnos medium and firm mattresses in the range: The Hayle Superb is one of the few mattresses in the Hypnos range at Land of Beds to span both medium and firm tensions in a single turnable product, using the ReActiveProâ„¢ 7-Turn spring throughout. It shares the Red Tractor Assured British Wool filling with other naturally specified models in the range, and the turnable double-sided design gives it a longevity advantage over no-turn alternatives at both tensions. The optional Origins Deluxe Comfort Layer adds a route to greater natural wool depth without replacing the mattress.

Vs firm models: The Firm (5/6) Hayle Superb provides solid back and front support with the natural breathability of British Wool and cotton. Standard firm models suit those who want a reliably firm sleeping surface; the Hayle Superb adds the option to change to the same mattress in medium if household needs change, through the Zip and Link configuration.


10 Year Guarantee

The Hypnos Hayle Superb is backed by Hypnos's free 10-year manufacturer's guarantee against defects in materials and workmanship. Handcrafted in Britain with Red Tractor Assured British Wool, sustainably sourced cotton, eOlusâ„¢ sustainable fibre and a turnable double-sided design built to perform on both sides for the long term - the guarantee reflects that.


Awards & Accreditations

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. Not every mattress brand carries this approval.

Made in Britain - Independently certified confirmation that the Hayle Superb is manufactured in the UK, by Hypnos's fourth- and fifth-generation craftsmen.


Ready to Upgrade Your Sleep for Better Rest?

The Hypnos Hayle Superb brings together Hypnos's ReActiveProâ„¢ 7-Turn spring, Red Tractor Assured British Wool, sustainably sourced cotton and a turnable design in your choice of Medium or Firm tension - all 100% foam-free, fully recyclable and backed by a 10-year guarantee. A naturally filled, premium-spring mattress with the flexibility to suit a wider range of sleeper types than a single-tension design.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos mattress is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Hayle Superb
Category
Mattress
Guarantee
10 years
No. of Springs
ReActivePro 7
DIMENSIONS
Mattress Depth
30cm / 11.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

read more

Customer Questions & Answers

  • What is the depth of this mattress?

    The mattress is 30cm deep.

  • Do I need to turn this mattress?

    This is a seasonal turn mattress, which means you need to turn the mattress over and should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress is guaranteed for 10 years.

  • Will this mattress make me hot?

    This product has natural properties which helps wick away moisture allowing air to circulate through the mattress. Therefore in most situations this mattress won't cause excessive heat.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Is this mattress fully recyclable?

    Yes, this mattress is 100% recyclable at the end of its life helping the zero waste to landfill movement

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,239
Save £360
RRP £1,599
Single
3ft x 6ft 3in
£1,239
Save £360
RRP £1,599
Small Double
4ft x 6ft 3in
£1,539
Save £460
RRP £1,999
Double
4ft 6in x 6ft 3in
£1,539
Save £460
RRP £1,999
King Size
5ft x 6ft 6in
£1,539
Save £700
RRP £2,239
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£2,699
Save £850
RRP £3,549
European King Size
5ft 3in x 6ft 6in
£1,889
Save £570
RRP £2,459
Super King Size
6ft x 6ft 6in
£2,059
Save £630
RRP £2,689
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£2,699
Save £850
RRP £3,549

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

View all