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Hypnos Mirage Comfort Mattress

Review Stars
5/5
(4 Reviews)
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£1,199

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From £38.39 per month
3 payments from £399.67
18+, T&C’s apply. Credit subject to status

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Pay in 3

Based on a spend of £1,199

3 interest-free payments of £399.67

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

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Spread the cost with finance

Finance example based on a spend of £1,199
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£99.92
£1,199.00
24 months
(9.9% APR)
£55.05
£1,321.12
36 months
(9.9% APR)
£38.39
£1,382.20

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Medium Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers - available in Medium or Medium Firm tension
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain
  • Foam-free - natural Talalay Latex and breathable materials throughout
  • Exclusively available at Land of Beds
  • ReActiveProâ„¢ 7-Turn Pocket Springs - Hypnos's premium spring for precise, body-contouring support
  • Talalay Latex Pillow Top - naturally hypoallergenic, responsive comfort from the very first layer
  • Red Tractor Assured British Wool & eOlusâ„¢ sustainable fibre fillings
  • Triple Edge Protectionâ„¢ - sleep right to the edge without rolling off
  • 10 year manufacturer's guarantee included - fully recyclable and made in Britain

Product Description

The Hypnos Mirage Comfort is a handcrafted, no-turn luxury Pillow Top mattress made exclusively for Land of Beds, available in Medium (3/6) or Medium Firm (4/6) tension. It is built around Hypnos's premium ReActiveProâ„¢ 7-Turn Pocket Spring system and layered with a rich filling stack: Talalay Latex in the Pillow Top for naturally hypoallergenic pressure relief, Red Tractor Assured British Wool for natural temperature regulation, Adaptivâ„¢ Comfort Springs for body-contouring flexibility, Soft Solotexâ„¢ for lofty depth and eOlusâ„¢ sustainable fibre for breathable support - all 100% foam-free and fully recyclable. Finished with a Belgian Damask cover, 3 rows of hand side stitching, Triple Edge Protectionâ„¢ and handles on all sides, it is one of the most generously specified mattresses in the Hypnos range at Land of Beds, backed by a free 10-year guarantee.


Who Is This Mattress For?

A handcrafted, foam-free luxury Pillow Top pocket spring mattress made exclusively for Land of Beds, featuring Hypnos's ReActiveProâ„¢ 7-Turn spring, Talalay Latex, Red Tractor Assured British Wool, Adaptivâ„¢ Comfort Springs, Soft Solotexâ„¢ and eOlusâ„¢ fillings, a Belgian Damask cover, 3 rows of hand side stitching and a choice of Medium (3/6) or Medium Firm (4/6) tension.

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - the Pillow Top and Talalay Latex cushion shoulders and hips to relieve pressure points while the ReActiveProâ„¢ springs keep the spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve without feeling too firm
  • Front sleepers - firm enough to prevent hips from sinking too far, with the luxury Pillow Top providing surface comfort
  • Combination sleepers - the ReActiveProâ„¢ springs adapt precisely as you change position throughout the night
  • Couples - individually wrapped ReActiveProâ„¢ springs move independently to minimise partner disturbance
  • Hot sleepers - Talalay Latex, British Wool, eOlusâ„¢ fibre and Soft Solotexâ„¢ all regulate temperature and wick moisture naturally
  • Allergy sufferers - Talalay Latex is naturally hypoallergenic and antimicrobial
  • Eco-conscious sleepers - 100% foam-free, fully recyclable, with fillings traceable to Red Tractor certified farms
  • Sleepers up to 114kg (18st) per side

Medium Firm Feel - 4/6

A supportive feel with added stability. Ideal for people who change sleeping position during the night and need a balance of comfort and support.

Best for

  • Back sleepers - the medium firm tension helps keep the spine aligned and well supported throughout the night
  • Combination sleepers - the ReActiveProâ„¢ springs and medium firm resistance provide stable support in every position
  • Front sleepers - helps prevent hips from sinking too far, keeping the body well supported throughout
  • Heavier sleepers who still want the cushioning comfort of a Pillow Top and Talalay Latex
  • People with back pain who need more support than a medium feel provides
  • Hot sleepers - Talalay Latex, British Wool and Soft Solotexâ„¢ regulate temperature and promote airflow
  • Allergy sufferers - Talalay Latex is naturally hypoallergenic and antimicrobial
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft, sink-in feel - see our soft mattress range for softer options
  • Heavier sleepers who may benefit from a firmer tension for better long-term spinal support

Inside This Mattress

ReActiveProâ„¢ 7-Turn Pocket Spring System
What it is: Hypnos's premium pocket spring system with 7 active turns per spring. Each spring is a single continuous coil that moves independently, responding to your body weight and position with exceptional precision and sensitivity.
How it helps you sleep: The ReActiveProâ„¢ designation marks this as Hypnos's most refined spring technology - the additional turns and quality engineering allow each spring to detect and respond to the exact support requirement at each point along your body. Minimal motion transfer between sleeping partners, and the open spring structure drives air through the mattress to regulate temperature and keep it fresh.

Talalay Latex Pillow Top
What it is: Talalay Latex is sourced from sustainably managed rubber tree plantations and processed using a specialist technique that creates a uniquely open-cell, breathable structure. It is naturally hypoallergenic, antimicrobial and highly resilient - it returns to its original shape rapidly under changing pressure. In the Mirage Comfort, it forms the key comfort layer within the Pillow Top construction.
How it helps you sleep: Talalay Latex moulds to body weight and shape for precision pressure relief, then bounces back instantly as you move. Its superior breathability draws heat and moisture away from the body. Being naturally hypoallergenic and antimicrobial, it is an excellent choice for allergy sufferers and those who want a clean, healthy sleeping surface.

Red Tractor Assured British Wool
What it is: A natural upholstery filling sourced from farms certified under the Red Tractor scheme, which covers animal welfare, traceability and environmental standards throughout the supply chain.
How it helps you sleep: A natural insulator that keeps you cool in summer and warm in winter by regulating body temperature and wicking moisture away as you sleep - an ideal partner to the Talalay Latex layer above it.

Adaptivâ„¢ Comfort Springs
What it is: A secondary layer of micro springs positioned within the comfort layers above the main pocket spring system. They flex individually to body shapes, creating a balanced and responsive comfort surface.
How it helps you sleep: By adding a responsive spring layer within the comfort zone itself, the Adaptivâ„¢ Springs allow the mattress to adapt more precisely to different body shapes and weights, delivering both cushioning and support in the upper comfort layers rather than relying on the main spring unit alone.

Soft Solotexâ„¢
What it is: A lofty comfort fibre layer with rebound properties and an open structure that promotes airflow through the comfort layers.
How it helps you sleep: Adds softness and cushioning depth to the sleeping surface and supports shape retention over time, keeping air moving through the fillings to help regulate temperature and reduce moisture build-up.

eOlusâ„¢ Sustainable Fibre
What it is: A comfort layer made from repurposed polymer bottles that would otherwise go to landfill. Its vertically crimped structure creates natural air channels through the fibre.
How it helps you sleep: Actively circulates air and wicks away moisture more efficiently than foam, helping to regulate body temperature throughout the night while maintaining a supportive, comfortable feel.

Triple Edge Protectionâ„¢
What it is: Higher-tension springs running around the full perimeter of the mattress, reinforcing the border from top to bottom.
How it helps you sleep: Extends the full Pillow Top sleeping surface right to the very edge - useful for couples who use the full width of the bed and those who sit on the edge when getting in and out.

Belgian Damask Cover
What it is: A soft-to-touch cover woven from certified sustainable cotton yarn and viscose in a damask construction, providing a smooth, luxurious and hygienic sleeping surface.
How it helps you sleep: The cover's soft, breathable properties complement the natural and sustainable fillings beneath, providing a comfortable and clean sleeping environment from the very first night.

Hand Tufting
What it is: A traditional upholstery technique where tufts are hand-stitched from the top of the mattress to the bottom, securing all comfort layers in place.
How it helps you sleep: Keeps the Talalay Latex, wool and all other fillings evenly distributed and prevents them from shifting over time, maintaining consistent comfort and shape night after night.

3 Rows of Hand Side Stitching
What it is: Senior upholsterers use long needles and twine to hand-stitch the outer springs to the mattress border at the top, middle and bottom - three rows rather than the standard two.
How it helps you sleep: Three rows of stitching deliver exceptional edge strength, preventing spring distortion and extending the sleeping area right to the border. The additional row reflects the premium specification of the Mirage Comfort and is the most labour-intensive finish on any mattress in the Hypnos range at Land of Beds.


Specification

FEATURE DETAIL
Brand Hypnos
Category Mattress
Model Mirage Comfort
Exclusive to Land of Beds
Firmness Medium (3/6) or Medium Firm (4/6) - select at time of purchase
Mattress Type Pillow Top pocket spring with Talalay Latex and natural fillings
Pillow Top Yes
Foam Free Yes
Spring System ReActiveProâ„¢ 7-Turn Pocket Spring
Comfort Layers Talalay Latex, Red Tractor Assured British Wool, Adaptivâ„¢ Comfort Springs, Soft Solotexâ„¢, eOlusâ„¢ Sustainable Fibre
Cover Material Belgian Damask (certified sustainable cotton yarn and viscose)
Mattress Finish Hand Tufted
Mattress Depth 30cm
Edge Support Yes - Triple Edge Protectionâ„¢
Motion Isolation Yes
Temperature Regulation Yes - Talalay Latex, British Wool, Soft Solotexâ„¢ and eOlusâ„¢ fibre regulate temperature and promote airflow
Hypoallergenic Yes - Talalay Latex is naturally hypoallergenic and antimicrobial
Care Instructions No need to flip. Rotate head to toe regularly to extend lifespan
Handles Yes - Flag-stitched, all sides
Air Vents Yes - Chrome
Side Stitching 3 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side Up to 114kg (18st) per side
Guarantee 10 years
Ideal For Side sleepers, combination sleepers, couples, allergy sufferers, hot sleepers
Certifications Royal Warrant - Beds, Mattresses and Upholstery
NBF Approved
Made in Britain
Fire resistance BS7177:2008 compliant
Sustainability Foam-free
100% recyclable
eOlusâ„¢ recycled fibre fillings
Red Tractor Assured natural materials
Belgian Damask certified sustainable cotton
Packaging Type 100% recyclable sugar cane packaging

Dimensions

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 30cm (11.8'') 25kg (55lbs)
Single 90cm (3ft) x 190cm (6ft3) x 30cm (11.8'') 30kg (66lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 30cm (11.8'') 40kg (88lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 30cm (11.8'') 45kg (99lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 30cm (11.8'') 52kg (114lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 30cm (11.8'') 56kg (123lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 30cm (11.8'') 62kg (137lbs)

How it Compares

Vs firmer models: The Mirage Comfort's Pillow Top and Talalay Latex deliver notably more surface cushioning and pressure relief than a firm mattress. The choice of Medium or Medium Firm tensions means it can be configured for most sleeper types who want a luxurious, responsive feel. Firm models suit heavier sleepers or those who want a more rigid sleeping surface without the plushness of a Pillow Top.

Vs softer models: The Mirage Comfort provides more structural support beneath the comfort layers than a soft mattress, particularly through the ReActiveProâ„¢ spring and Adaptivâ„¢ Comfort Spring combination. The Medium Firm option in particular offers genuine stability for back and combination sleepers while retaining the luxury Pillow Top feel. Softer models suit very lightweight sleepers or those who prefer maximum sink.

Vs other Hypnos mattresses in the range: The Mirage Comfort is one of the most comprehensively specified mattresses in the Hypnos range at Land of Beds. The introduction of Talalay Latex in the Pillow Top and the Adaptivâ„¢ Comfort Springs layer set it clearly apart from all other models in this range. It also introduces 3 rows of hand side stitching (all other models use 2), the ReActiveProâ„¢ spring branding, and the Belgian Damask cover. It is the natural choice for customers who want a luxury Pillow Top mattress with natural latex, wool and premium spring technology in one product.


10 Year Guarantee

The Hypnos Mirage Comfort is backed by Hypnos's free 10-year manufacturer's guarantee against defects in materials and workmanship. Given the premium construction - Talalay Latex, Red Tractor Assured British Wool, Adaptivâ„¢ Comfort Springs, ReActiveProâ„¢ spring technology and 3 rows of hand side stitching - this is a mattress engineered for lasting performance. The guarantee reflects that.


Awards & Accreditations

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. Not every mattress brand carries this approval.

Made in Britain - Independently certified confirmation that the Mirage Comfort is manufactured in the UK, by Hypnos's fourth- and fifth-generation craftsmen.


Ready to Upgrade Your Sleep for Better Rest?

The Hypnos Mirage Comfort brings together everything that defines premium Hypnos craftsmanship: the ReActiveProâ„¢ 7-Turn spring, a Talalay Latex Pillow Top, Red Tractor Assured British Wool, Adaptivâ„¢ Comfort Springs and 3 rows of hand side stitching - all 100% foam-free, fully recyclable and backed by a 10-year guarantee. Whether you choose Medium or Medium Firm, this is a mattress built to deliver a genuinely different level of comfort and support.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos mattress is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Mirage Comfort
Category
Mattress
Guarantee
10 years
No. of Springs
ReActivePro 7
DIMENSIONS
Mattress Depth
30cm / 11.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

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Trustpilot Logo
Rated Excellent
Review stars
5/5
(4 Reviews)
  • Quality of product 5 / 5
  • Value for money 5 / 5
  • 5 Star 4
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    Bought new mattress for existing base as original one was 12yrs old! Good nights sleep have now returned on this lovely new mattress.

    read more
    Mrs Gina Whiteside
    26/05/2026
  • Review stars

    I love this matress its so comfortable and supportive. Very happy

    read more
    Therese
    18/04/2026
  • Review stars

    Took a couple of days to get used to it from our last mattress, but wouldn't go back now. It is very supportive and comfortable plus the quality is excellent.

    read more
    IAN GOODWIN
    11/03/2025
  • Review stars

    The Hypnos Mirage Comfort Mattress is absolutely wonderful! From the first night, I could feel the difference in comfort and support. It has just the right balance of softness and firmness, making it perfect for a restful sleep. The quality of craftsmanship is evident, and I love knowing that it’s made with sustainable materials. I now wake up feeling refreshed and pain-free. Highly recommend this mattress for anyone looking for a high-quality, comfortable sleep experience!

    read more
    Emily Harper
    19/11/2024

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 30cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress is guaranteed for 10 years.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    Latex mattresses are known for their breathability and temperature regulation properties meaning it will help keep you cool throughout the night

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,199
Save £560
RRP £1,759
Single
3ft x 6ft 3in
£1,199
Save £560
RRP £1,759
Small Double
4ft x 6ft 3in
£1,499
Save £700
RRP £2,199
Double
4ft 6in x 6ft 3in
£1,499
Save £700
RRP £2,199
King Size
5ft x 6ft 6in
£1,499
Save £950
RRP £2,449
Was £1,699
European King Size
5ft 3in x 6ft 6in
£1,899
Save £800
RRP £2,699
Super King Size
6ft x 6ft 6in
£1,999
Save £940
RRP £2,939

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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