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Hypnos Ortho Revive Mattress

Review Stars
5/5
(6 Reviews)
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From
£649

Delivery

From £20.78 per month
3 payments from £216.33
18+, T&C’s apply. Credit subject to status

Klarna

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Pay in 3

Based on a spend of £649

3 interest-free payments of £216.33

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Spread the cost with finance

Finance example based on a spend of £649
Term
Monthly Payment
Total Payable
12 months
(9.9% APR)
£56.90
£682.80
24 months
(9.9% APR)
£29.80
£715.10
36 months
(9.9% APR)
£20.78
£748.16

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Extra Firm - The firmest level of support. Also known as orthopaedic.
  • Suits front sleepers, back sleepers and heavier sleepers
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain
  • Foam-free - breathable natural materials throughout
  • Exclusively available at Land of Beds
  • ReActiveâ„¢ 6-Turn Pocket Springs - responsive orthopaedic support throughout
  • British Wool, Cotton, Solotexâ„¢ & eOlusâ„¢ sustainable fibre fillings
  • Triple Edge Protectionâ„¢ - firm edge-to-edge support across the full mattress
  • Fully recyclable - designed to never go to landfill

Product Description

The Hypnos Ortho Revive is a handcrafted, extra firm pocket spring mattress made exclusively for Land of Beds, built around Hypnos's ReActiveâ„¢ 6-Turn Pocket Spring system and filled with four comfort layers - 2 fleeces of Red Tractor Assured British Wool, a sustainably sourced cotton layer, Solotexâ„¢ rebound fibre and eOlusâ„¢ sustainable fibre - all 100% foam-free. Despite its orthopaedic extra firm (6/6) tension, the combination of natural fillings and breathable construction ensures maximum support without sacrificing comfort or temperature regulation. It is hand tufted, finished with 2 rows of hand side stitching and Triple Edge Protectionâ„¢, and backed by a free 10-year guarantee.


Who Is This Mattress For?

A handcrafted, foam-free extra firm pocket spring mattress made exclusively for Land of Beds, featuring four layers of natural and sustainable fillings, a Belgian Damask cover with Cocona technology, and Triple Edge Protectionâ„¢ - designed to deliver maximum orthopaedic support with natural breathability throughout.

Extra Firm Feel - 6/6: Our firmest option, offering maximum support and minimal sink. Perfect for front sleepers, heavier individuals, or anyone who prefers a very firm, supportive mattress.

Best for

  • Front sleepers - keeps your body level and well supported throughout the night, preventing hips from sagging into the mattress
  • Back sleepers - delivers firm, consistent support along the full length of the spine for proper alignment
  • Heavier sleepers - the extra firm tension provides the resistance and durability needed for proper spinal support over time
  • People seeking orthopaedic support - a solid, non-yielding surface that keeps the body well supported throughout the night
  • Hot sleepers - British Wool, Solotexâ„¢ fibre, eOlusâ„¢ fibre and the Cocona cover all promote active airflow and moisture management
  • Eco-conscious sleepers - 100% foam-free and fully recyclable, with natural fillings traceable to Red Tractor certified farms
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Side sleepers - the extra firm tension does not cushion shoulders and hips; see our soft or medium mattress range for pressure-relieving options
  • Lightweight sleepers - may find the extra firm surface does not contour sufficiently to their body weight
  • Sleepers who prefer a soft or plush feel

Inside This Mattress

ReActiveâ„¢ 6-Turn Pocket Spring System
What it is: Hypnos's pocket spring system with 6 active turns per spring. Each spring is a single continuous coil that moves independently, responding to your body weight and position with extra firm resistance throughout.
How it helps you sleep: Delivers consistent, firm support across the entire sleeping surface with minimal motion transfer between partners. The open spring structure also drives air through the mattress to regulate temperature and keep it fresh.

Red Tractor Assured British Wool (2 Fleeces)
What it is: Two fleeces of pure British Wool sourced from farms certified under the Red Tractor scheme, which covers animal welfare, traceability and environmental standards throughout the supply chain.
How it helps you sleep: A natural insulator that keeps you cool in summer and warm in winter by regulating body temperature and wicking moisture away as you sleep. The use of two fleeces provides a more generous comfort layer than single-fleece models.

Sustainably Sourced Cotton Layer
What it is: A certified sustainable cotton layer positioned to complement the spring unit with its responsive, breathable properties.
How it helps you sleep: Adds a natural, breathable comfort layer that works with the spring system to enhance airflow and contribute to a comfortable sleeping surface without compromising the firm overall feel.

Solotexâ„¢
What it is: A lofty comfort fibre layer with rebound properties and an open structure that promotes airflow through the comfort layers.
How it helps you sleep: Adds cushioning depth to the surface feel of the mattress and supports shape retention over time, keeping air moving through the fillings to help regulate temperature and reduce moisture build-up.

eOlusâ„¢ Sustainable Fibre
What it is: A comfort layer made from repurposed polymer bottles that would otherwise go to landfill. Its vertically crimped structure creates natural air channels through the fibre.
How it helps you sleep: Actively circulates air and wicks away moisture more efficiently than foam, helping to regulate body temperature throughout the night while keeping the mattress fresh.

Triple Edge Protectionâ„¢
What it is: Higher-tension springs running around the full perimeter of the mattress, reinforcing the border from top to bottom.
How it helps you sleep: Extends the full firm sleeping surface right to the very edge - useful for couples who use the full width of the bed and for those who sit on the edge when getting in and out.

Belgian Damask Cover with Cocona Technology
What it is: A soft-touch outer cover woven from certified sustainable cotton yarn in a damask construction, combined with a 35% Cocona, 65% Viscose ticking. Cocona technology uses activated carbon derived from recycled coconut shells to enhance breathability and moisture management.
How it helps you sleep: Provides a fresh, hygienic and breathable sleeping surface that draws moisture away and works alongside the natural fillings beneath to regulate temperature throughout the night.

Hand Tufting
What it is: A traditional upholstery technique where tufts are hand-stitched from the top of the mattress to the bottom, securing all four comfort layers in place.
How it helps you sleep: Keeps the fillings evenly distributed and prevents them from shifting over time, maintaining consistent comfort and support night after night.

2 Rows of Hand Side Stitching
What it is: Senior upholsterers use long needles and twine to hand-stitch the outer springs to the mattress border at both the top and bottom.
How it helps you sleep: Strengthens the edges, prevents spring distortion, and extends the firm sleeping surface right to the border - the most labour-intensive finish in traditional mattress making.


Specification

FEATURE DETAIL
Brand Hypnos
Category Mattress
Model Ortho Revive
Exclusive to Land of Beds
Firmness Extra Firm (6/6)
Mattress Type Orthopaedic pocket spring with natural fillings
Foam Free Yes
Spring System ReActiveâ„¢ 6-Turn Pocket Spring
Comfort Layers Red Tractor Assured British Wool (2 fleeces), Sustainably Sourced Cotton, Solotexâ„¢, eOlusâ„¢ Sustainable Fibre
Cover Material Belgian Damask (certified sustainable cotton) with 35% Cocona, 65% Viscose ticking
Mattress Finish Hand Tufted
Mattress Depth 25cm
Edge Support Yes - Triple Edge Protectionâ„¢
Motion Isolation Yes
Temperature Regulation Yes - British Wool, Cotton, Solotexâ„¢, eOlusâ„¢ fibre and Cocona cover promote active airflow and moisture management
Hypoallergenic Yes
Care Instructions No need to flip. Rotate head to toe regularly to extend lifespan
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 2 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side Up to 114kg (18st) per side
Guarantee 10 years
Ideal For Front sleepers, back sleepers, heavier sleepers, orthopaedic support
Certifications Royal Warrant - Beds, Mattresses and Upholstery
NBF Approved
Made in Britain
Fire resistance BS7177:2008 compliant
Sustainability Foam-free
100% recyclable
eOlusâ„¢ recycled fibre fillings
Red Tractor Assured natural materials
Sustainably sourced cotton
Packaging Type 100% recyclable sugar cane packaging

Dimensions

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 25cm (9.8'') 17kg (37lbs)
Single 90cm (3ft) x 190cm (6ft3) x 25cm (9.8'') 19kg (41lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 25cm (9.8'') 26kg (57lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 25cm (9.8'') 29kg (63lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 25cm (9.8'') 34kg (74lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 25cm (9.8'') 2 x 17kg (2 x 37lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 25cm (9.8'') 41kg (90lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 25cm (9.8'') 2 x 19kg (2 x 41lbs)

How it Compares

Vs softer models: The Ortho Revive is designed for maximum support with minimal give - it is the firmest mattress in the Hypnos range at Land of Beds. Softer models cushion pressure points at the shoulders and hips and suit side sleepers or lighter-weight customers. If you are unsure whether extra firm is right for you, our medium mattress range is a popular starting point for most sleeper types.

Vs firm models: The Ortho Revive is a step firmer than a standard firm (5/6) mattress. Firm models still offer some give at the comfort layers and suit back and front sleepers who want good support without a fully orthopaedic feel. The Ortho Revive is the choice for those who specifically need maximum resistance, are heavier sleepers, or have been recommended an orthopaedic surface.

Vs other Hypnos orthopaedic models: The Ortho Revive offers the same extra firm pocket spring foundation as higher-end Hypnos orthopaedic models, with a particularly comprehensive filling stack for this price point - four distinct comfort layers including two fleeces of British Wool, cotton, Solotexâ„¢ and eOlusâ„¢ fibre. Higher-end models may offer a deeper overall comfort layer depth; the Ortho Revive delivers the orthopaedic support credentials with excellent natural breathability at a more accessible price.


10 Year Guarantee

The Hypnos Ortho Revive is backed by Hypnos's free 10-year manufacturer's guarantee against defects in materials and workmanship. Handcrafted in Britain with four layers of natural and sustainable fillings and traditional finishing techniques, this is a mattress built to provide consistent orthopaedic support for the long term - the guarantee reflects that confidence.


Awards & Accreditations

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. Not every mattress brand carries this approval.

Made in Britain - Independently certified confirmation that the Ortho Revive is manufactured in the UK, by Hypnos's fourth- and fifth-generation craftsmen.


Ready to Upgrade Your Sleep for Better Rest?

The Hypnos Ortho Revive delivers genuine orthopaedic support through handcrafted British construction, a four-layer natural filling stack and an extra firm pocket spring system - all 100% foam-free, fully recyclable and backed by a free 10-year guarantee. If you are a front or back sleeper, a heavier individual, or you simply need a firm, non-yielding surface to support your body properly through the night, this is the mattress to consider.

Select your size above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos mattress is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Ortho Revive
Category
Mattress
Guarantee
10 years
No. of Springs
ReActive 6
DIMENSIONS
Mattress Depth
25cm / 9.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

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Trustpilot Logo
Rated Excellent
Review stars
5/5
(6 Reviews)
  • Quality of product 0 / 5
  • Value for money 0 / 5
  • 5 Star 6
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    Love our new mattress. Definitely makes a huge difference getting a comfortable nights rest.

    read more
    Confirmed Customer
    15/06/2024
  • Review stars

    Great bed!

    read more
    Darren Stock
    22/03/2024
  • Review stars

    Great mattress - good and firm. We’ve also found that while very cozy we don’t get the clammy, airless feel we’ve experienced with foam varieties in the past.

    read more
    Bob Hales
    08/02/2024
  • Review stars

    Great purchase and super comfortable.

    read more
    Confirmed Customer
    08/12/2023
  • Review stars

    Perfect service and matress.

    read more
    Mrs Jones
    23/08/2023
  • Review stars

    Tried this and feels great, I have tried a few Hypnos and this is the firmest I have tried.

    read more
    Darren T
    15/06/2023

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 25cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress is guaranteed for 10 years.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£649
Save £200
RRP £849
Single
3ft x 6ft 3in
£649
Save £200
RRP £849
Small Double
4ft x 6ft 3in
£749
Save £250
RRP £999
Double
4ft 6in x 6ft 3in
£749
Save £250
RRP £999
King Size
5ft x 6ft 6in
£789
Save £310
RRP £1,099
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£1,449
Save £720
RRP £2,169
Super King Size
6ft x 6ft 6in
£949
Save £380
RRP £1,329
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£1,449
Save £720
RRP £2,169

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

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