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Lewis & Jones Epsom Superb Divan Bed

Review Stars
4.5/5
(2 Reviews)
Divan Bed
(mattress with base)
Select size:
Select Size
From
£999

Delivery

From £31.99 per month
3 payments from £333.00
18+, T&C’s apply. Credit subject to status

Klarna

Klarna

Pay in 3

Based on a spend of £999

3 interest-free payments of £333.00

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Spread the cost with finance

Finance example based on a spend of £999
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£83.25
£999.00
24 months
(9.9% APR)
£45.86
£1,100.75
36 months
(9.9% APR)
£31.99
£1,151.64

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Special Offer Promotions

Features You'll Love

  • Medium - Good all rounder for front, side or back sleepers.
  • Complete sleep set: base and Epsom Superb mattress included. Everything you need in one purchase
  • Lewis & Jones: handcrafted in Great Britain by dedicated craftspeople committed to quality sleep
  • 3031 pocket springs plus mini pocket springs - independent support, no roll-together
  • 10 year manufacturer's guarantee included
  • Free 10 year guarantee for total peace of mind
  • Platform top base available - solid, supportive surface to prolong mattress life
  • Blended wool, silk and cashmere fillings - temperature regulation and lasting comfort
  • Hand tufted with woollen tufts - fillings held firmly in place throughout the life of the mattress
  • NBF Pledge for Our Planet member - committed to continuous environmental improvement
  • Free Anti Allergy Pillow Pair included for a limited time - RRP £69

Product Description

The Lewis & Jones Epsom Superb is a complete handcrafted divan bed set, available in Small Single through to Super King, including European King Size and Zip & Link options. Each set includes a platform top base in a choice of fabrics and colours, and the Epsom Superb mattress - a medium feel (3/6) double-sided pocket spring mattress filled with a blended wool, silk and cashmere layer, cotton layer, mini pocket springs and white fibre, hand tufted with woollen tufts, finished with 2 rows of side stitching and covered in 100% Viscose. Lewis & Jones designs and handcrafts its beds in Great Britain, and this set is backed by a free 10-year guarantee covering both base and mattress, reflecting the quality of materials and construction throughout.


Who Is This Divan Set For?

A handcrafted divan bed set from Lewis & Jones, including the Epsom Superb medium (3/6) double-sided pocket spring mattress filled with a blended wool, silk and cashmere layer, cotton layer, mini pocket springs and white fibre, an upholstered platform top base available in a range of fabrics and colours, flexible storage options, and a free 10-year guarantee covering both base and mattress.

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately
  • Side sleepers - the medium (3/6) feel cushions shoulders and hips to relieve pressure points while keeping the spine aligned
  • Back sleepers - supportive enough to maintain the natural curve of the spine without feeling too firm
  • Front sleepers - firm enough to prevent hips from sinking, with enough comfort to sleep through the night
  • Combination sleepers - independently working pocket springs respond as you move, so the mattress works in every position
  • Couples - 3031 individually pocketed springs reduce partner disturbance and minimise roll-together
  • Temperature-sensitive sleepers - the blended wool, silk and cashmere layer and viscose cover regulate temperature naturally
  • Customers who need integrated storage - choose from no storage, 2 full size drawers, 4 full size drawers, or ottoman storage options
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who strongly prefer a very soft, sink-in feel - the Epsom Superb is a medium (3/6) feel. See our soft divan range for softer options
  • Sleepers who prefer a very firm surface for orthopaedic support - see our firm divan range for firmer options

Worth knowing:

  • This set includes the divan base and the Epsom Superb mattress. A headboard is not included and is sold separately
  • This is a double-sided mattress - turn over and rotate head to toe once a week for the first 3 months, then once a month thereafter to ensure even wear and extend its lifespan
  • Storage configuration: choose no storage, 2 full size drawers, 4 full size drawers, or ottoman storage. Drawer weight limit is 20kg per standard drawer. Allow clear floor space on the drawer side when ordering a drawer model

Inside This Divan Set

Platform Top Base
What it is: A solid wooden top upholstered in fabric, providing a firm, stable surface across the full base area. Available in a range of fabrics and colours. Storage configurations including drawer and ottoman options are available.
How it helps you: A platform top provides consistent, even support to the mattress above, which helps the mattress perform at its best and can extend its lifespan. The choice of fabrics allows you to match the base to your bedroom.

Storage Options
What it is: Storage configurations available: non storage; 2 full size drawers; 4 full size drawers; ottoman storage. Drawers are constructed from hard-wearing laminate with smooth runners and a 20kg per standard drawer weight limit.
How it helps you: Drawers offer practical daily access to spare bedding and seasonal items without lifting the mattress. Ottoman storage provides a larger storage cavity, accessed by lifting the base top, ideal for bulkier items used less frequently. Choose the configuration that suits how you live in your bedroom.

The Included Mattress: Lewis & Jones Epsom Superb
What it is: A medium (3/6) double-sided pocket spring mattress with 3031 individually pocketed springs and an additional mini pocket spring comfort layer. Fillings include a blended wool, silk and cashmere layer, cotton layer, and white fibre layers. The mattress is hand tufted with woollen tufts, finished with 2 rows of side stitching, covered in 100% Viscose, and features flag-stitched handles and chrome air vents. Depth is 28cm.
How it helps you: The 3031 pocket springs work independently to contour to your body and minimise partner disturbance, while the mini pocket spring layer adds a responsive comfort tier between the springs and fillings. The blended wool, silk and cashmere layer regulates temperature and adds a touch of natural luxury. Being double-sided means the mattress can be turned for even wear, giving it a longer working life than a single-sided design.


Specification

The Set

Feature Detail
Brand Lewis & Jones
Category Divan Bed
Model Epsom Superb
What Is Included Divan base and mattress. Headboard not included
Guarantee 10 years - covers both base and mattress
Maximum Weight Per Side 114kg (18st) per side
Certifications National Bed Federation (NBF) Approved
Fire Resistance BS7177:2008 compliant
Country of Manufacture Great Britain
Sustainability NBF Pledge for Our Planet member
Packaging Type Partially assembled - minimal assembly required

The Base

Feature Detail
Base Type Platform Top
Upholstery Available in a range of fabrics and colours
Storage Options Non Storage
2 Full Size Drawers
4 Full Size Drawers
Ottoman Storage
Drawer Weight Limit 20kg per standard drawer
Feet or Castors Glides
Base Depth (inc. glides) 30cm (12'')
Headboard Included No - sold separately
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Lewis & Jones Epsom Superb
Firmness Medium (3/6)
Mattress Type Pocket spring with natural fillings
Spring System Pocket Springs
Spring Count 3031
Comfort Layers Mini Pocket Springs, Blended Wool, Silk and Cashmere Layer, Cotton Layer, White Fibre Layers
Cover Material 100% Viscose
Mattress Finish Hand Tufted with Woollen Tufts
Mattress Depth 28cm
Motion Isolation Yes
Temperature Regulation Yes - blended wool and silk fillings plus viscose cover
Hypoallergenic Yes
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 2 rows side stitching
Single or Double Sided Double sided - can be flipped
Care Instructions Turn over and rotate head to toe once a week for the first 3 months, then once a month thereafter
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers, couples

Dimensions & Weights

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. GLIDES)
Small Single 75cm (2ft6) x 190cm (6ft3) x 58cm (22.8'')
Single 90cm (3ft) x 190cm (6ft3) x 58cm (22.8'')
Small Double 120cm (4ft) x 190cm (6ft3) x 58cm (22.8'')
Double 135cm (4ft6) x 190cm (6ft3) x 58cm (22.8'')
King Size 150cm (5ft) x 200cm (6ft6) x 58cm (22.8'')
European King Size 160cm (5ft3) x 200cm (6ft6) x 58cm (22.8'')
Super King Size 180cm (6ft) x 200cm (6ft6) x 58cm (22.8'')
BASE TYPE DEPTH (inc. GLIDES)
Platform Top 30cm (12'')

The glides lift the bed off the ground. Total depth of 58cm includes the 30cm base and 28cm mattress.


How It Compares

Vs bed frames: A divan set sits lower to the floor with a fully upholstered profile and no exposed legs or joints. The Epsom Superb set includes the mattress as part of the package, whereas bed frame buyers purchase their mattress separately. Bed frames offer more design variety and an airier look; divan sets offer integrated storage and a cleaner, more minimal aesthetic. If bedroom storage is a priority, the divan wins on practicality.

Vs other Lewis & Jones divan sets in the range: The Epsom Superb sits at the premium end of the Lewis & Jones range, distinguished by its 3031-spring count, double-sided construction, and the blended wool, silk and cashmere comfort layer. Entry-level sets in the range use simpler spring and filling configurations and are typically single-sided. If longevity and natural fillings matter to you, the Epsom Superb is the stronger investment.

Vs premium luxury ranges: The Epsom Superb shares many characteristics with higher-priced handcrafted divan beds - natural fillings, a generous spring count, traditional hand tufting and double-sided construction. The difference in ultra-premium ranges tends to be the depth and complexity of the comfort layers and the number of filling tiers, rather than any fundamental compromise in build quality or materials.


10 Year Guarantee

The Lewis & Jones Epsom Superb Divan Bed is backed by a free 10-year manufacturer's guarantee covering both the divan base and the Epsom Superb mattress against defects in materials and workmanship. Given the quality of construction - hand tufted, double-sided, and built with natural fillings - this is a set designed to last well beyond the guarantee period. The 10-year cover reflects that confidence.


Awards & Accreditations

National Bed Federation (NBF) Approved - The Epsom Superb Divan Bed carries NBF approval, independently verified to meet strict UK standards for quality, safety and responsible manufacturing. The NBF is the trade body for the UK bed industry, and their approval process is rigorous.

NBF Pledge for Our Planet - Lewis & Jones is a signatory of the National Bed Federation's Pledge for Our Planet, committing to continuous environmental improvement across their business and products. This covers reducing waste, global warming impact, and the environmental footprint of each product they make.


Ready to Upgrade Your Sleep?

The Lewis & Jones Epsom Superb Divan Bed delivers the reassurance of a complete, tested sleep set - base and mattress chosen to work together - built with natural fillings, a high spring count, and traditional handcrafting in Great Britain. Whether you are a side sleeper, share a bed, or simply want a mattress you can turn and trust for years, this set is worth serious consideration.

Select your size and storage configuration above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Lewis & Jones set is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage, and mattress comfort levels.


WHAT'S INCLUDED?
Divan base Yes
Lewis & Jones Epsom Superb mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - glides
Headboard No - sold separately
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Product Specification

SUMMARY
Brand
Lewis & Jones
Model
Epsom Superb
Category
Divan Bed
Guarantee
10 years
No. of Springs
3031
DIMENSIONS
Base Depth
30cm / 11.8inch
Mattress Depth
28cm / 11.0inch
Total (Base + Mattress)
58cm / 22.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Lewis & Jones

It's time to experience sleep the way it was meant to be with Lewis & Jones—a timeless and luxurious embrace of nature, technology, and tradition. Proudly designed and handcrafted in Great Britain by passionate crafters, Lewis & Jones pride themselves on being tailors of quality sleep.

If you seek a bedtime experience that transcends the ordinary and resonates with timeless values, then a Lewis & Jones bed is the perfect match for you. With a fusion of age-old techniques and contemporary design, each Lewis & Jones bed is a work of art, a testament to the fusion of tradition and innovation to create a product that meets stringent quality standards.

Lewis & Jones demonstrates an unwavering commitment to quality sleep through divan beds crafted with exceptional care and top-tier materials. These beds boast meticulous attention to detail and a dedication to superior finishing, ensuring exceptional comfort and lasting durability. They are constructed using premium materials; this careful selection underscores Lewis & Jones's dedication to providing optimal support and comfort for a restful night's sleep.

Additionally, the brand actively supports environmental causes and initiatives aimed at promoting sustainability by being part of the National Bed Federation Pledge for Our Planet, which signifies a collective effort to commit to a journey of continuous environmental improvement. By providing consumers with comfortable, high-quality mattresses that align with their environmental values, they are reshaping the way people approach sleep while safeguarding the planet for future generations.

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Trustpilot Logo
Rated Excellent
Review stars
4.5/5
(2 Reviews)
  • Quality of product 5 / 5
  • Value for money 4.5 / 5
  • 5 Star 1
  • 4 Star 1
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    Fabulous 👍

    read more
    Ms Ward
    02/06/2026
  • Review stars

    Bed base fine. Matress did not suit me and land of beds in the process of exchanging. Seamless process with them. So unlike another large and well know bed supplier located in wigan .

    read more
    Mr Millington
    28/01/2025

Customer Questions & Answers

  • What is the depth of this mattress and base together?

    The mattress is 28cm and the base is 30cm making a total of 58cm.

  • Do I need to turn this mattress?

    This is a turnable mattress, which means you need to turn the mattress over and should rotate from head to toe on a regular basis to ensure even use.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Does this come with wheels or feet?

    This divan bed comes with feet also known as glides.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • Can you build this bed in the room?

    Yes we can assemble your divan bed for you. Simply add this service at the checkout.

  • What is the Pledge for our Planet?

    The National Bed Federation (NBF) has launched an industrywide ‘Pledge for Our Planet’, the five-point Pledge signifies a collective effort to commit to a journey of continuous environmental improvement at both a company and product level. It is hoped that the Pledge will create a more sustainable and ecological future in the industry. The five points to work towards this are: Demonstrate commitment to becoming a more sustainable business, reduce global warming impact, reduce waste, reduce a product’s impact on the environment and take responsibility for actions.

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Select Size

Small Single
2ft 6in x 6ft 3in
£999
Save £360
RRP £1,359
Single
3ft x 6ft 3in
£999
Save £360
RRP £1,359
Small Double
4ft x 6ft 3in
£1,199
Save £500
RRP £1,699
Double
4ft 6in x 6ft 3in
£1,199
Save £500
RRP £1,699
King Size
5ft x 6ft 6in
£1,369
Save £610
RRP £1,979
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£2,179
Save £1,120
RRP £3,299
European King Size
5ft 3in x 6ft 6in
£1,849
Save £880
RRP £2,729
Super King Size
6ft x 6ft 6in
£1,599
Save £730
RRP £2,329
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£2,179
Save £1,120
RRP £3,299

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Sample

Call 01928 242829 to order up to 5 free swatches. Alternatively, order them via our Live Chat or email [email protected]

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Divan Bed Assembly £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Special Offer Promotion

Get the following extras absolutely free for a limited time only!

  • Free Pillow Pair - RRP £69
    free pillow pair

Offers are applied automatically at checkout when you purchase today.

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