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Relyon Storabed Upholstered Guest Bed

Review Stars
4.5/5
(18 Reviews)
Select size:
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  • Upholstered
  • 8 Year Guarantee
From
£1,115
Relyon Storabed Upholstered Guest Bed
From
£1,115

Delivery

From £35.70 per month
3 payments from £371.67
18+, T&C’s apply. Credit subject to status

Klarna

Klarna

Pay in 3

Based on a spend of £1,115

3 interest-free payments of £371.67

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Pay By Finance

V12 Finance

Finance example based on a spend of £1,115
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£92.92
£1,115.00
24 months
(9.9% APR)
£51.19
£1,228.56
36 months
(9.9% APR)
£35.70
£1,285.36

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Request Fabric Swatch
Price Match Request

Features You'll Love

  • Three in one design - single bed, double bed, or two singles
  • Under bed lifts to main bed height on locking legs
  • Upholstered divan base in a range of fabrics and colours
  • Full-size under bed glides out on wheels
  • Two medium pocket sprung mattresses included
  • 620 pocket springs with hand-tufted fillings
  • Order up to 5 free fabric swatches
  • Made in the UK by an NBF A Grade manufacturer
  • 8 year guarantee for total peace of mind
  • Add a matching headboard from the Relyon range

Product Overview

The Relyon Storabed is an upholstered divan guest bed, made in the UK in a range of fabrics and colours and supplied with two medium tension pocket sprung mattresses. A full-size under bed glides out on wheels and lifts to the same height as the main bed on locking legs, giving the choice of a single bed, a double-width bed or two separate singles. Each 22cm mattress has 620 pocket springs and hand-tufted fillings, and the bed is backed by an 8 year guarantee. A headboard can be added separately.

Who Is This Guest Bed For?

The Relyon Storabed is an upholstered divan guest bed with a full-size under bed that lifts to main bed height on locking legs, for use as a single, double or twin sleeping configuration, with two medium tension pocket sprung mattresses included.

Best for

  • Spare rooms that need to sleep one person day-to-day and two occasionally - the under bed stores completely out of sight beneath the main base until it is needed
  • Those who want everything ready to go - two medium tension pocket sprung mattresses are included, so the bed is ready to sleep on from the day it arrives
  • Those who want two equal full-size beds - both mattresses are identical in size and quality, so each guest gets the same comfort
  • Those who need side-by-side sleeping on the same level - the under bed raises to match the main bed height for a double-width sleeping surface
  • Those who value UK craftsmanship - made in the UK by an NBF A Grade manufacturer, with hand-tufted mattresses, FSC certified timber and an 8 year guarantee

Not ideal for

  • Those who need a double bed as a permanent sleeping solution - the main bed is a single; the double configuration requires both beds to be set up together and is designed for occasional guest use
  • Those expecting a full-length king or super king - with the under bed raised, the combined width matches a king (small single) or super king (single), but the mattresses are 190cm long rather than the standard 200cm
  • Homes with tight landings or narrow stairwells - the base is 200cm long and arrives partly assembled, so check access before ordering

Worth Knowing

  • This guest bed includes two single mattresses - one for the main bed and one for the under bed. Both are medium tension (3/6), 22cm deep, with 620 pocket springs.
  • The under bed glides out on wheels and lifts on locking legs to the same height as the main bed, creating a double-width sleeping surface or two side-by-side singles. When not in use, it slides neatly away beneath the main base - the base is 200cm long so the 190cm under bed stores fully within it, while both mattresses are a standard 190cm length.
  • The under bed takes a mattress up to 22cm deep - it is designed to store with the included mattress.
  • This guest bed arrives partly assembled in 4 parts, or 5 parts with a headboard, and requires approximately 45 minutes with two people to assemble. Professional assembly is not available for guest beds.
  • A headboard is not included - choose one from the Relyon headboard range, or add the plain headboard as an optional extra at checkout.
  • This bed is available in a range of fabrics and colours. Order up to 5 free swatches before buying - call 01928 242 829 or use Live Chat.
  • Both mattresses are regular turn - turn and rotate once a week for the first 3 months, then once a month, to help the fillings settle evenly.

Inside This Guest Bed

Upholstered Divan Base
What it is: A divan-style guest bed base with a glued and screwed FSC certified timber frame and panelled ends, upholstered in your choice of fabric and colour.
How it helps you: The upholstered finish gives the bed a softer, warmer appearance than metal or wood and makes it a more versatile piece for rooms where the bed is visible during the day.

Pull-Out Under Bed with Lift Mechanism
What it is: A full-size second bed on a shallow platform base, stored beneath the main bed on wheels, which lifts on locking legs to the same height as the main bed.
How it helps you: Gives three sleeping options in a single footprint - keep it stored as a single, raise it alongside to create a double-width bed, or push the two beds apart to use as two individual singles.

Included Mattresses
What it is: Two identical medium tension (3/6) pocket sprung mattresses, each 22cm deep - one for the main bed and one for the under bed.
How it helps you: Removes the need to source compatible mattresses separately - the bed is ready to sleep on from the day it arrives, and both guests enjoy the same level of comfort.

620 Pocket Springs
What it is: Individual springs housed in their own fabric pockets, working independently beneath the mattress fillings.
How it helps you: The springs respond to each sleeper's shape and movement for tailored support, and the open spring structure helps air move through the mattress for better ventilation.

Support Layer
What it is: A layer of resilient fibres above and below the spring unit.
How it helps you: Provides padding over the springs and a stable foundation for the comfort layers above.

Soft White Fibres
What it is: A deep, dust-free white fibre filling layered into the mattress.
How it helps you: Adds softness and resilience for a comfortable, cushioned sleeping surface.

Hand Tufted with Felt Tufts
What it is: A traditional upholstery method where the fillings are secured by hand with tufts running from the top of the mattress to the bottom.
How it helps you: Holds the fillings firmly in place so the mattress keeps its shape and comfort for longer.

Belgian Damask Cover and Fluted Border
What it is: A soft-to-the-touch Belgian damask cover with a square-pattern fluted mattress border.
How it helps you: The damask gives a smooth, comfortable finish, while the fluted border is more robust than a standard mattress border.

Handles and Chrome Air Vents
What it is: Flag-stitched handles on both sides of the mattress and chrome-finished air vents in the border.
How it helps you: The handles make the mattress easier to position and turn, and the vents allow air to circulate, helping to keep the mattress fresh.

Specification

Feature Detail
Brand Relyon
Category Guest Bed
Model Storabed Upholstered
Bed Style Traditional
Material Upholstered fabric divan base with FSC certified timber
Colour/Finish Available in a range of fabrics and colours - fabric samples available
Configurations Single bed / Double bed (under bed raised) / Twin beds (under bed raised and separated)
Headboard Optional - sold separately. Choose from the Relyon headboard range or add the plain headboard at checkout
Mattress Status Included - two medium tension pocket sprung mattresses
Mattress Tension 3/6 - Medium
Mattress Construction 620 pocket springs, hand tufted with felt tufts
Mattress Depth 22cm (9'')
Mattress Turning Regular turn
Base Height 41cm (16'')
Total Height (Base + Mattress) 63cm (25'')
Fabric Colour Available in a range of fabrics and colours - see selector above. Free fabric swatches available.
Assembly Required Partly assembled
Number of Parts 4 (5 with a headboard)
Approx Assembly Time 45 minutes with two people
Guarantee 8 year
Certifications NBF A Grade Manufacturer
Made in the UK
Country of Manufacture United Kingdom
Fire Resistance Complies with UK fire safety regulations for mattresses and divan bases (BS7177)
Sustainability FSC certified timber
Packaging Partly assembled - 4 parts (5 with a headboard)

The Trundle

Feature Detail
Trundle Included Yes - full-size under bed
Trundle Mattress Status Included - 22cm deep medium tension pocket sprung mattress
Trundle Mattress Size Small Single: 75cm (2ft6) x 190cm (6ft3) / Single: 90cm (3ft) x 190cm (6ft3)
Trundle Maximum Mattress Depth 22cm (9'') - designed to store with the included mattress
Trundle Lifts to Main Frame Height Yes - lifts on locking legs
Trundle Castors Yes - glides out on wheels

Dimensions

SIZE FRAME WIDTH X LENGTH (external) MATTRESS SIZE
Small Single 75cm (2ft6) x 200cm (6ft6) 2 x 75cm (2ft6) x 190cm (6ft3)
Single 90cm (3ft) x 200cm (6ft6) 2 x 90cm (3ft) x 190cm (6ft3)
Fixed Dimensions
Base Height 41cm (16'')
Mattress Depth 22cm (9'')
Total Height (Base + Mattress) 63cm (25'')
Trundle Maximum Mattress Depth 22cm (9'')

How it Compares

Vs standard single bed frames: A standard single bed frame gives one sleeping surface and nothing else. A guest bed gives a single bed as its primary function but stores a second sleeping surface underneath, available whenever guests need it. If the room only ever needs to sleep one person, a standard bed frame is simpler, lower in profile, and usually less expensive. If occasional two-person sleeping is needed, a guest bed removes the need for a second bed or a sofa bed entirely.

Vs sofa beds: A sofa bed converts between a sofa and a full sleeping surface, typically opening to a double or larger size. It suits living rooms or rooms where the seating function matters as much as the sleeping function. A guest bed looks like a bed and stays in a bedroom - it does not have a sofa configuration. The trundle provides a second sleeping surface without requiring the room to have a sofa. If you need furniture that acts as a sofa during the day, a sofa bed is the right choice. If you have a spare bedroom and need it to sleep two without having two full beds, a guest bed works well.

Vs other guest beds in the range: The Storabed is the premium pocket sprung option - both identical mattresses use 620 pocket springs with hand-tufted fillings, it is made in the UK and it carries an 8 year guarantee. Guest beds with open coil or Bonnell spring mattresses are typically lower in price, while frame-style guest beds sold without mattresses let you choose your own mattress for each bed.

8 Year Guarantee

The Storabed is backed by an 8 year Relyon guarantee. For a guest bed that is made in the UK by an NBF A Grade manufacturer and supplied with two hand-tufted pocket sprung mattresses, an 8 year guarantee is a strong signal of confidence in long-term build quality.

Awards & Accreditations

National Bed Federation (NBF) A Grade Manufacturer - Relyon has been awarded A Grade manufacturer status by the NBF, recognising strict UK standards for quality, safety and responsible manufacturing.

Complete Your Sleep Set-Up

Two medium tension pocket sprung mattresses are included with the Storabed - one for the main bed and one for the under bed - so the bed is ready to sleep on as soon as it arrives. A headboard is not included, but there are two easy ways to add one and complete the look.

Plain Headboard

Add the plain headboard as an optional extra when you select your size above - a simple, understated design that finishes the bed neatly. With a headboard, the Storabed arrives in 5 parts rather than 4.

Relyon Headboard Range

For a wider choice of styles and finishes, choose any headboard from the full Relyon headboard range to suit the look of your room.

Ready to Make Your Space Work Harder?

The Relyon Storabed turns a single spare bedroom into a space that can sleep two overnight guests - the full-size under bed stores neatly within the base and lifts to main bed height in moments. Upholstered in your choice of fabric, supplied with two identical hand-tufted pocket sprung mattresses, made in the UK and backed by an 8 year guarantee, it is ready to welcome guests from the day it arrives. Available in small single or single size with free UK delivery included.

Add to basket above. Free UK delivery is included.

Not sure which guest bed is right for you? Browse our full guest bed range to compare configurations, materials, and mattress options.

What's Included?

ITEM INCLUDED?
Main Bed Base Yes - upholstered divan
Under Bed (Trundle) Yes - with wheels and locking legs
Headboard Optional - sold separately
Mattress (main bed) Yes - medium tension pocket sprung, 22cm
Mattress (under bed) Yes - medium tension pocket sprung, 22cm
Assembly fixings and instructions Yes

About The Brand

Relyon

Relyon - The Best Beds in the World Since 1858

Perfecting their craft for over 160 years, Relyon is one of the UK’s leading bed manufacturers. Designing and manufacturing high-quality, hand-made, natural mattresses, Relyon was the first bed manufacturing company to be awarded a highly prestigious Manufacturing Guild Mark by the Worshipful Company of Furniture. They were the second bed manufacturer in the UK to achieve the ISO 14001 environmental award, proving their commitment to reducing waste and energy use. They have also been awarded A-grade manufacturer status from the National Bed Federation (NBF).

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Relyon dates back ten years, and our independent customer reviews rate Relyon products 4.7 out of 5, giving us the confidence to provide Relyon with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Relyon is known for its commitment to producing high-quality products that are manufactured to strict standards. They have their own spring manufacturing on-site, a wood mill (with all timber being FSC (Forest Stewardship Council) approved), and an in-house testing laboratory. Offering a range of products in assorted styles, materials, and price points, with a focus on quality and comfort, Relyon is a brand you can rely on.

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Rated Excellent
Review stars
4.5/5
(18 Reviews)
  • Quality of product 5 / 5
  • Value for money 5 / 5
  • 5 Star 9
  • 4 Star 9
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    Great guest bed. Smart and comfortable.

    read more
    Anne Palmer
    08/02/2026
  • Review stars

    Excellent product very comfortable. Only one small issue the mattress underneath is very tight to install.

    read more
    Robert
    18/01/2026
  • Review stars

    Land of Beds is a brilliant company to deal with. Ordering was easy but I made a mistake in the address & they were so helpful fixing it. The delivery team were also first class - on time, friendly, got the job done. Highly recommended. The bed is great too!

    read more
    Ian Franklin
    12/06/2023
  • Review stars

    Excellent with good mattresses. We slept on them for a week to try them out before using for guests, and found them comfortable and supportive.

    read more
    Confirmed Customer
    14/12/2022
  • Review stars

    Excellent nights sleep for guests. No separation and mattress very comfy. Would recommend

    read more
    P Boyle
    23/01/2019
  • Review stars

    Great bed. Great mattress.

    read more
    Lara Richardson
    12/11/2017
  • Review stars

    Good bed, shame the free pillows come in separate delivery

    read more
    Confirmed Customer
    06/11/2015
  • Review stars

    Guests who used the bed said it was very comfortable. There were one or two small dirty marks on the upholstered part of the bed, but hopefully they are not permanent.

    read more
    Confirmed Customer
    02/08/2015
  • Review stars

    This is a storabed I think is better than lots of beds of this kind because both beds are the same width, lots of the beds like this the second bed is only 2.6inches. Relyon are excellant beds and are very comfortable, these beds will sleep an adult no problem.

    read more
    Mavis Bargh
    13/07/2015

Customer Questions & Answers

  • Once assembled can this guest bed be taken down and reassembled?

    Yes, you can take this guest bed down to reassemble. Please retain your instructions to refer to at a later stage.

  • Is the mattress included?

    Yes this guest bed includes two mattresses, one for the top bed and one for the trundle bed.

  • Is this guest bed made in the UK?

    Yes the guest bed is made in the UK.

  • Can I order a fabric sample?

    Yes, you can order up to 5 free fabric samples. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Does the trundle bed lift up to the same height as the frame?

    Yes, this trundle bed lifts up to the same height as the frame meaning you can create a double bed or two single beds.

  • Does the trundle bed have wheels?

    Yes, this trundle bed does have wheels to be able to easily manoeuvre it.

  • What is the total height with the mattresses?

    The total height with the mattresses is 63cm.

  • How long will this guest bed last?

    This guest bed is guaranteed for 8 years.

Don't miss these special offers!

Complete your look

More to Explore

Select Size

Small Single
2ft 6in
£1,115
Save £664
RRP £1,779
Was £1,239
Single
3ft
£1,169
Save £730
RRP £1,899
Was £1,299

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Price Match Request


For full Terms and Conditions please click here.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Add this handy service to your order for only £49

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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