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Sleepeezee Hotel Supreme 1400 Divan Bed

Review Stars
5/5
(12 Reviews)
Divan Bed
(mattress with base)
Select size:
Select Size
From
£719

Delivery

From £23.02 per month
3 payments from £239.67
18+, T&C’s apply. Credit subject to status

Klarna

Klarna

Pay in 3

Based on a spend of £719

3 interest-free payments of £239.67

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Pay By Finance

V12 Finance

Finance example based on a spend of £719
Term
Monthly Payment
Total Payable
12 months
(9.9% APR)
£63.04
£756.44
24 months
(9.9% APR)
£33.01
£792.23
36 months
(9.9% APR)
£23.02
£828.86

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Request Fabric Swatch

Features You'll Love

  • Medium Firm - Good for people who change sleeping position.
  • Complete sleep set: base and Hotel Supreme 1400 mattress included. Everything you need in one purchase
  • Made by Sleepeezee, Royal Warrant holder since 1924
  • 1400 pocket springs - reduces partner disturbance
  • 10 year guarantee on the base, 5 year guarantee on the mattress
  • Platform Top base: a solid, stable foundation for your mattress
  • British wool & cotton natural comfort layers
  • Hand-tufted with triple-row side stitching
  • Crafted using sustainably sourced timber

Product Description

The Sleepeezee Hotel Supreme 1400 Divan Bed is a complete divan set from Sleepeezee, the British bed maker and Royal Warrant holder that has been crafting beds since 1924. Every set pairs a solid Platform Top divan base, upholstered in a range of fabrics and colours, with the Hotel Supreme 1400 mattress - a hand-tufted, medium-firm (4/6) pocket spring mattress built on a 1,400-count spring system and layered with natural wool and cotton. The base is crafted using sustainably sourced timber and comes with a choice of drawer or ottoman storage, while the base carries a 10-year guarantee and the mattress a 5-year guarantee, so you're covered from the ground up.


Who Is This Divan Set For?

A complete divan bed set from Sleepeezee, including the hand-tufted, medium-firm (4/6) Hotel Supreme 1400 mattress with natural wool and cotton fillings, a sustainably timbered Platform Top base available in a range of fabrics and colours, flexible storage options, and guarantees covering both base and mattress.

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately
  • Back sleepers - the medium-firm Hotel Supreme 1400 mattress keeps the spine supported without feeling too soft
  • Front sleepers - firm enough underfoot to help stop hips sinking too far
  • Combination sleepers - a stable, supportive feel that copes well with changing position through the night
  • Customers who need integrated storage - choose from non-storage, drawer storage, or a side/end opening ottoman
  • Eco-conscious buyers - the base is crafted using sustainably sourced timber, and the mattress uses natural wool and cotton fillings
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft, sink-in feel - the Hotel Supreme 1400 is a medium-firm mattress, see our soft mattress range for a plusher feel
  • Sleepers over 114kg (18st) per side - we'd recommend exploring our firmer, heavier-duty options

Worth knowing:

  • This set includes the divan base and the Hotel Supreme 1400 mattress. A headboard is not included and is sold separately. See the compatible Sleepeezee headboard range on the product page.
  • Storage configuration: choose non-storage, hardwood timber storage drawers (15kg weight limit per drawer), or a side or end opening ottoman base with a gas ram lift mechanism for maximum storage capacity.
  • Feet or castors: choose between optional glides for a stable, fixed base, or castors for easy repositioning.

Inside This Divan Set

Platform Top Base
What it is: A solid wooden top upholstered in fabric, available in a range of fabrics and colours, with a non-slip fabric surface to help keep the mattress in place.
How it helps you: Provides a firm, stable and consistent feel across the entire mattress surface. It's a genuine Sleepeezee base, crafted using sustainably sourced timber and backed by a 10-year guarantee.

Storage Options
What it is: Choose from non-storage, hardwood timber storage drawers (weight limit 15kg per drawer), or a side or end opening ottoman base that uses a gas ram mechanism to lift the base top.
How it helps you: Drawers give easy day-to-day access to spare bedding without lifting the mattress. The ottoman option offers significantly more capacity - around 6 times more storage than a 2-drawer divan on a king size - for customers who need maximum space and don't need daily access.

The Included Mattress: Sleepeezee Hotel Supreme 1400
What it is: A hand-tufted, medium-firm (4/6) pocket spring mattress built on a 1,400-count spring system, layered with natural wool and cotton, finished with a triple-row side stitched border and a 62% Viscose/38% Cotton damask cover.
How it helps you: The 1,400 individually wrapped springs respond to your body's shape while minimising motion transfer to your partner. The wool layer regulates temperature naturally, and the reinforced border extends support right to the edge of the mattress. This is a double-sided mattress - turn and rotate weekly for the first 3 months, then monthly thereafter.


Specification

The Set

Feature Detail
Brand Sleepeezee
Category Divan Bed
Model Hotel Supreme 1400
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee/Warranty 10 years (base) / 5 years (mattress)
Maximum Weight Per Side 114kg (18st)
Certifications Sleepeezee Royal Warrant Holder
Good Housekeeping Approved
Fire resistance CRIB 5 (Ignition Source 5) - tested to pass UK Fire Regulations 1988, exceeding standard BS7177:2008 domestic compliance
Country of Manufacture Great Britain
Sustainability Sustainably sourced timber (base)
Natural wool and cotton fillings (mattress)
Packaging Type Partially assembled - base arrives in sections, minimal assembly required

The Base

Feature Detail
Base Type Platform Top - solid wooden top upholstered in fabric
Upholstery Available in a range of fabrics and colours
Storage Options Non storage
Storage drawers (hardwood timber)
Side or End Opening Ottoman
Drawer Weight Limit 15kg per standard drawer
Feet or Castors Optional glides or castors
Base Depth (inc. castors) Platform Top: 36cm (14'')
Headboard Included No - sold separately
Compatible Headboards Sleepeezee headboard range - see product page for compatible options
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Sleepeezee Hotel Supreme 1400
Firmness Medium Firm (4/6)
Mattress Type Pocket sprung with natural wool and cotton fillings
Spring System Pocket Spring System
Spring Count 1400
Comfort Layers British Wool, Cotton
Cover Material 62% Viscose, 38% Cotton (Damask)
Cover Removable/Washable No
Mattress Finish Hand Tufted
Mattress Depth 25cm
Edge Support Yes - edge-to-edge support
Motion Isolation Yes - independently pocketed springs
Temperature Regulation Yes - wool insulation and chrome air vents
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching Three Tack Side Stitched Border
Single or Double Sided Double sided - can be flipped
Care Instructions Turn and rotate weekly for the first 3 months, then monthly thereafter
Ideal For Back sleepers, front sleepers, combination sleepers, couples

Dimensions & Weights

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. GLIDES/CASTORS) MATTRESS WEIGHT
Single 90cm (3ft) x 190cm (6ft3) x 61cm (24'') 26kg (57lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 61cm (24'') 38kg (83lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 61cm (24'') 44kg (97lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 61cm (24'') 51kg (112lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 61cm (24'') 2 x 51kg (112lbs)
BASE TYPE DEPTH (inc. GLIDES/CASTORS)
Platform Top 36cm (14'')

Glides and castors are 5cm high, lifting the bed 5cm off the ground.


How It Compares

Vs bed frames: A divan set sits lower to the floor and has a fully upholstered profile, with no exposed legs or joints. The set includes the mattress, whereas bed frame buyers purchase their mattress separately. Bed frames offer more visual design variety but no integrated base support tailored to the mattress.

Vs other divan sets in this price range: At this price point, the Hotel Supreme 1400 set offers a genuine 1,400-count pocket spring mattress with natural wool and cotton fillings and hand-tufted construction, paired with a sustainably timbered base and a 10-year base guarantee - specifications that are often reserved for higher-priced ranges.

Vs premium and luxury divan ranges: This set shares the same upholstered Platform Top base construction and genuine pocket spring technology as higher-priced divan ranges. The difference is typically in the depth of the comfort layers and the number of natural fillings in the mattress, rather than any compromise in base quality or craftsmanship.


10 Year Guarantee

The Sleepeezee Hotel Supreme 1400 divan base is backed by Sleepeezee's 10-year manufacturer's guarantee against defects in materials and workmanship, with the included mattress covered separately by a 5-year guarantee. Given the sustainably sourced timber construction and hand-tufted mattress, this is a set built to last - the guarantees reflect that.


Awards & Accreditations

The Sleepeezee Hotel Supreme 1400 Divan Bed has received 3 awards and accreditations, including:

Good Housekeeping Approved - independently tested and approved by Good Housekeeping, a recognised mark of quality and performance.

Sleepeezee Royal Warrant Holder - Sleepeezee has proudly held a Royal Warrant since the brand's founding in 1924, a standard of craftsmanship that has to be earned and maintained.

CRIB 5 (Source 5) Fire Tested - tested to pass UK Fire Regulations 1988 to contract and hotel standard, exceeding the requirements for typical domestic use.


Ready to Upgrade Your Sleep?

The Hotel Supreme 1400 divan set brings genuine hotel-grade comfort home in one complete purchase: a sustainably timbered Platform Top base and a hand-tufted, 1,400-count pocket spring mattress, both from a British brand that's held a Royal Warrant since 1924. If you want dependable, medium-firm support and flexible storage in one considered set, this is worth a closer look.

Not sure which Sleepeezee set is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage, and mattress comfort levels.

Select your size above and add to basket. Free UK delivery and your guarantees are included.


WHAT'S INCLUDED?
Divan base Yes
Hotel Supreme 1400 mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - choice of glides or castors
Headboard No - sold separately
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Product Specification

SUMMARY
Brand
Sleepeezee
Model
Hotel Supreme 1400
Category
Divan Bed
Guarantee
5 years
No. of Springs
1400
DIMENSIONS
Base Depth
31cm / 12.2inch
Mattress Depth
25cm / 9.8inch
Total (Base + Mattress)
56cm / 22.0inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Sleepeezee

Sleepeezee is designed to give you the best sleep.

Making luxury beds in the UK since 1924, Sleepeezee has grown into one of the most well-known bed manufacturers in the world. Proud holders of a Royal Warrant, they are recognised and highly regarded within the industry for their artisanship, innovation, and design quality.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Sleepeezee dates back many years. Our independent customer reviews rate Sleepeezee products 4.8 out of 5, giving us the confidence to provide Sleepeezee with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Sleepeezee has built and maintained an enviable reputation for exceptional quality paired with excellent value for money. Sustainability is at the forefront of Sleepeezee's practises, with materials sourced from sustainable suppliers and all timber from sustainably managed forests.

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Trustpilot Logo
Rated Excellent
Review stars
5/5
(12 Reviews)
  • Quality of product 5 / 5
  • Value for money 4.7 / 5
  • 5 Star 12
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    Wonderful bed , and so comfortable.

    read more
    Christopher Upton
    11/01/2026
  • Review stars

    Lovely bed, Land of beds were excellent. As was delivery 👍

    read more
    Customer
    21/08/2025
  • Review stars

    Very comfortable from the first use.

    read more
    Kathryn
    26/06/2025
  • Review stars

    It is a pleasure to do business with this Company they were very helpful

    read more
    Cnthia Birch
    10/03/2023
  • Review stars

    Excellent delivery,DIVAN bed easy to put together.Mattress exactly what we needed,great support,comfortable.Price right????

    read more
    Judith De Langley
    19/08/2022
  • Review stars

    The most comfortable bed ever!

    read more
    Confirmed Customer
    15/10/2021
  • Review stars

    excellent bed, very comfortable. delivery and fitting service dissappointing.

    read more
    Confirmed Customer
    15/09/2021
  • Review stars

    Comfortable, quick and easy transaction. Would again.

    read more
    Christine Loftus
    02/06/2021
  • Review stars

    What a bed, amazing.... I have a bad back and for the first time in years, I get up with no pain and a full nights sleep..... I have energy back too..... I would recommend..... Thank you x .

    read more
    Yolande Verlaine-Maddison
    09/04/2019

Customer Questions & Answers

  • What is the difference between a platform top and sprung base?

    A platform top divan base is a solid base that is made from wood and provides a firm and stable base for your mattress. A Sprung divan base has either pocket springs or open coil springs which provides a more flexible base for your mattress while offering a more cushioning feel.

  • What is the depth of this mattress and base together?

    The mattress is 24cm and the base is 31cm making a total of 55cm.

  • Do I need to turn this mattress?

    This is a turnable mattress, which means you need to turn the mattress over and should rotate from head to toe on a regular basis to ensure even use.

  • Does this divan include a headboard?

    No this divan bed does not come with a headboard so you can choose the style you prefer from our range of Sleepeezee headboards.

  • Is this mattress suitable for a back sleeper?

    Yes, this mattress is a medium to firm tension and suitable for back sleepers.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Does this mattress adhere to CRIB 5 / Ignition source 5 standards?

    This mattress has been tested to pass UK Fire Regulation 1988, this test reduces the risk of ignition and can be used for commercial use such as in a B&B or hotel.

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Select Size

Single
3ft x 6ft 3in
£719
Save £480
RRP £1,199
Was £799
Double
4ft 6in x 6ft 3in
£944
Save £685
RRP £1,629
Was £1,049
King Size
5ft x 6ft 6in
£1,043
Save £756
RRP £1,799
Was £1,159
Super King Size
6ft x 6ft 6in
£1,232
Save £957
RRP £2,189
Was £1,369
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£1,340
Save £1,049
RRP £2,389
Was £1,489

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Add this handy service to your order for only £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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