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Vispring Kingsbridge Divan Bed

Divan Bed
(mattress with base)
Select size:
Select Size
From
£6,129

Delivery

From £196.26 per month

Pay By Finance

V12 Finance

Finance example based on a spend of £6,129
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£510.75
£6,129.00
24 months
(9.9% APR)
£281.38
£6,753.24
36 months
(9.9% APR)
£196.26
£7,065.46

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Special Offer Promotions
Request Fabric Swatch

Features You'll Love

  • Soft Medium Firm Extra Firm - Available in multiple firmnesses
  • Complete sleep set: base and Kingsbridge mattress included. Everything you need in one purchase
  • Special Offer - Free Official Vispring Mattress Protector - RRP from £269
  • Vispring: Queen's Award winner, handcrafted in Britain for over 120 years
  • 950 Hand Nested Pocket Springs in the base - moves in harmony with your mattress
  • 30 year manufacturer's guarantee included, covering base and mattress
  • Sprung Base or Firm Edge Sprung Base: choose your preferred feel and edge support
  • Devonshire Wool & Horsehair mattress fillings - naturally breathable comfort
  • Handcrafted construction - naturally temperature regulating
  • FSC certified timber - the mark of responsible forestry

Product Description

The Vispring Kingsbridge is a complete handcrafted divan bed set from Vispring, available in Small Single through to Emperor. Each set includes a choice of Sprung or Firm Edge Sprung divan base, built from slow-grown Scandinavian Spruce with 950 hand nested pocket springs, together with the Kingsbridge mattress - a natural pocket sprung mattress filled with hand-teased horsehair and Platinum Certified British and Devonshire wool, available in Soft, Medium, Firm or Extra Firm tension. Vispring has held a Queen's Award for Enterprise and has handcrafted beds in Britain for over 120 years, and every set is backed by a free 30-year guarantee covering both base and mattress.


Who Is This Divan Set For?

A handcrafted divan bed set from Vispring, including the Kingsbridge natural pocket sprung mattress with horsehair and British wool fillings, available in a choice of four tensions, a genuine Vispring sprung base built from slow-grown Scandinavian Spruce, flexible storage options, and a free 30-year guarantee covering both base and mattress.

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately.
  • Side, back, front and combination sleepers - choose your Kingsbridge tension (Soft, Medium, Firm or Extra Firm) to match your preferred sleep position.
  • Temperature-sensitive sleepers - Platinum Certified British and Devonshire wool regulate temperature naturally, keeping you cool in summer and warm in winter.
  • Customers who need integrated storage - choose from non storage, 2 full size drawers, 4 full size drawers, or 2+2 Continental drawers.
  • Customers who want genuine brand provenance - this is a true Vispring base, not a generic divan, built from FSC certified Scandinavian Spruce with 950 hand nested pocket springs of its own.
  • Sleepers up to 114kg (18st) per side on Soft, Medium and Firm tensions, or up to 158kg (25st) per side on Extra Firm.

Not ideal for

  • Sleepers who strongly prefer a very soft or very firm feel without flexibility - though with four tensions available, most preferences are covered.
  • Sleepers over 158kg (25st) per side - we'd recommend speaking to our team about our heavier-duty options.

Worth knowing:

  • This set includes the Vispring divan base and the Kingsbridge mattress. A headboard is not included and is sold separately. See the compatible Vispring headboard range on the product page.
  • Storage configuration: choose non storage, 2 full size drawers, 4 full size drawers, or 2+2 Continental drawers. Drawers are soft-close, made from solid beech with dovetail joints. Drawer weight limits are confirmed at the point of order.
  • Feet or castors: the base comes with chrome castors, 7cm high, giving easy repositioning and lifting the bed 7cm off the ground.

Inside This Divan Set

Sprung or Firm Edge Sprung Divan Base
What it is: A genuine Vispring divan base built from slow-grown Scandinavian Spruce, containing 950 hand nested pocket springs. The Sprung Divan Base offers a traditional pocket sprung base for a softer, cushioned feel. The Firm Edge Sprung Divan Base adds reinforced edge support for a more stable sleeping surface and easier access in and out of bed.
How it helps you: Even on its own, a Vispring base is more comfortable than many other manufacturers' complete mattresses. Both options work in harmony with the Kingsbridge mattress above and are covered by the full 30-year guarantee.

Natural Layers
What it is: Naturally breathable layers of coir fibres blended with Platinum Certified British fleece wool and cotton, built into the base itself.
How it helps you: Enhances comfort and improves airflow through the base, helping regulate temperature for a fresher night's sleep and extending the life of the mattress above.

Storage Options
What it is: Storage configurations available: non storage; 2 full size drawers; 4 full size drawers; 2+2 Continental drawers. Drawers are soft-close and crafted from solid beech with dovetail joints.
How it helps you: Soft-close drawers give easy access to spare blankets and bedding without disturbing the room, while the dovetail joint construction ensures they stand up to daily use for years to come.

The Included Mattress: Vispring Kingsbridge
What it is: A natural pocket sprung mattress available in Soft, Medium, Firm or Extra Firm tension, built around 2,030 hand nested pocket springs and filled with hand-teased horsehair and Platinum Certified British and Devonshire wool. The mattress is hand tufted with felt washers, finished with tape edging and three rows of genuine hand side stitching, and covered in a 62% Viscose, 38% Wool M-Pure treated cover. Depth is 29cm.
How it helps you: The hand nested springs work independently to support you from head to toe, while horsehair and wool regulate temperature and add natural resilience. This is a seasonal turn mattress - turn and rotate head to toe every 3-4 months to extend its lifespan.


Specification

The Set

Feature Detail
Brand Vispring
Category Divan Bed
Model Kingsbridge
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee 30 years - covers both base and mattress
Maximum Weight Per Side 114kg (18st) on Soft, Medium and Firm tensions; 158kg (25st) on Extra Firm
Certifications National Bed Federation (NBF) Approved
British Wool Marketing Board Platinum Certified
FSC Certified Timber
Queen's Award for Enterprise (brand-level)
Fire resistance M-Pure Natural Treatment on mattress cover; BS7177:2008 compliant
Country of Manufacture Great Britain
Sustainability Foam-free
Zero Waste to Landfill Policy
FSC certified timber
Sustainably sourced natural wool and horsehair fillings
Packaging Type Partially Assembled - minimal assembly required

The Base

Feature Detail
Base Type Sprung Divan Base or Firm Edge Sprung Divan Base - choose your preferred feel and edge support
Upholstery Available in a range of finest quality fabrics and colours
Storage Options Non storage
2 full size drawers
4 full size drawers
2+2 Continental drawers
Feet or Castors Chrome castors, 7cm high
Base Depth (inc. castors) 39cm
Headboard Included No - sold separately
Compatible Headboards Vispring headboard range - see product page for compatible options
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Vispring Kingsbridge
Firmness Soft (1/6) / Medium (3/6) / Firm (5/6) / Extra Firm (6/6) - available in a choice of four tensions
Mattress Type Pocket sprung with natural horsehair and wool fillings
Foam Free Yes
Spring System Vispring Hand Nested Pocket Springs
Spring Count 2030
Comfort Layers Horsehair, British Fleece Wool, Devonshire Wool
Cover Material Tick 596 Devonshire - 62% Viscose, 38% Wool, M-Pure treated
Mattress Finish Hand Tufted with Felt Washers
Mattress Depth 29cm
Edge Support Yes - Tape Edging with 3 Rows Hand Side Stitching
Motion Isolation Yes
Temperature Regulation Yes - wool, horsehair and chrome air vent construction
Hypoallergenic Yes
Handles Yes - Flag-stitched, all sides
Air Vents Yes - Chrome
Side Stitching 3 rows genuine hand side stitching
Single or Double Sided Double sided - can be flipped and rotated
Care Instructions Seasonal turn - turn and rotate head to toe every 3-4 months
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers, couples (tension dependent)

Dimensions & Weights

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. castors) MATTRESS WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 68cm (26.8'') 34kg (75lbs)
Small Single Long 75cm (2ft6) x 200cm (6ft6) x 68cm (26.8'') 36kg (79lbs)
Single 90cm (3ft) x 190cm (6ft3) x 68cm (26.8'') 37kg (82lbs)
Long Single 90cm (3ft) x 200cm (6ft6) x 68cm (26.8'') 39kg (86lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 68cm (26.8'') 53kg (117lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 68cm (26.8'') 55kg (121lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 68cm (26.8'') 64kg (141lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 68cm (26.8'') 2 x 36kg (79lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 68cm (26.8'') 69kg (152lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 68cm (26.8'') 77kg (170lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 68cm (26.8'') 2 x 39kg (86lbs)
Small Emperor W 200cm (6ft6) x L 200cm (6ft6) x D 68cm (26.8'') 87kgs (192lbs)
Small Emperor Zip and Link 2 x W 100cm (3ft3) x L 200cm (6ft6) x D 68cm (26.8'') 2 x 44kg (97lbs)
Emperor W 215cm (7ft) x L 215cm (7ft) x D 68cm (26.8'') 100kgs (220lbs)
Emperor Zip and Link 2 x W 107cm (3ft6) x L 215cm (7ft) x D 68cm (26.8'') 2 x 50kg (110lbs)
BASE TYPE DEPTH (inc. castors)
Sprung Divan Base 39cm (15.4'')
Firm Edge Sprung Divan Base 39cm (15.4'')

The chrome castors are 7cm high, lifting the base 7cm off the ground. The upholstered base itself is 32cm deep.


How It Compares

Vs bed frames: A Vispring divan set sits lower to the floor and has a more minimal visible profile than most bed frames, with a fully upholstered base and no exposed legs or joints. The set includes the Kingsbridge mattress, whereas bed frame buyers purchase their mattress separately. Bed frames offer more design variety but no integrated, hand nested spring support for the mattress above.

Vs other divan sets in this price range: The Kingsbridge sits at the more accessible end of the Vispring range, but it is a genuine Vispring base and mattress throughout - not a third-party base paired with a branded mattress. At this price point, you get Vispring's own hand nested pocket springs in both the base and mattress, natural horsehair and wool fillings, and a full 30-year guarantee, where many comparable-priced sets from other brands rely on synthetic fillings or shorter guarantees.

Vs premium and luxury divan ranges: This set shares the same upholstered, hand nested pocket sprung base construction and natural fillings as higher-priced Vispring ranges. The difference is typically in the depth and density of the comfort layers within the mattress, rather than any compromise in base quality or handcrafted construction - the fundamentals of Vispring craftsmanship are the same throughout the range.


30 Year Guarantee

The Vispring Kingsbridge divan set is backed by Vispring's 30-year manufacturer's guarantee against defects in materials and workmanship, covering both the base and the mattress. Given the quality of the Scandinavian Spruce frame, Vanadium steel springs and natural fillings, this is a bed built to last a lifetime - the guarantee reflects that.


Awards & Accreditations

The Vispring Kingsbridge divan set has received the following awards and accreditations:

  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • British Wool Marketing Board Platinum Certified - Confirms the wool fillings are sustainably sourced, traceable and meet the highest quality standards set by the Board.
  • FSC Certified Timber - Independently certified confirmation that the timber used in the base frame comes from responsibly managed forests.
  • Queen's Award for Enterprise - Vispring is a past winner of this accolade, reserved for businesses that have excelled in international trade, innovation or sustainable development.
  • Zero Waste to Landfill Policy - Vispring's commitment to reducing its carbon footprint and supporting a circular economy across its manufacturing.

Ready to Upgrade Your Sleep?

The Kingsbridge divan set delivers genuine Vispring craftsmanship throughout: a hand nested pocket sprung base built from Scandinavian Spruce, a choice of four mattress tensions, and natural horsehair and wool fillings - all handcrafted in Great Britain and backed by a 30-year guarantee. If you want a complete sleep set that removes the guesswork of pairing a base and mattress separately, this is the one to consider.

Select your size and storage above and add to basket. Free UK delivery and your 30-year guarantee are included.

Not sure which Vispring set is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage, and mattress comfort levels.


WHAT'S INCLUDED?
Divan base Yes
Vispring Kingsbridge mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - chrome castors
Headboard No - sold separately
read more

Product Specification

SUMMARY
Brand
Vispring
Model
Kingsbridge
Category
Divan Bed
Guarantee
30 years
No. of Springs
2030
DIMENSIONS
Base Depth
39cm / 15.4inch
Mattress Depth
29cm / 11.4inch
Total (Base + Mattress)
68cm / 26.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Vispring

Vispring: making luxury, handmade beds for over 100 years

Manufacturing luxury, handmade, high-quality products since 1901, Vispring created the world’s first pocket-sprung divan. Winners of the Queen’s Award for Enterprise (an accolade reserved for businesses that have excelled in the fields of international trade, innovation, or sustainable development), Vispring‘s long-standing history, finest artisanship, and use of quality products make them one of the finest in the world.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Vispring dates back many years. Our independent customer reviews rate Vispring products 4.9 out of 5, giving us the confidence to give Vispring our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Built to last, Vispring products use traditional techniques and premium materials backed by an impressive 30-year guarantee! Vispring is committed to sustainable manufacturing practises, using eco-friendly materials and processes in producing their products. Vispring makes exceptionally comfortable beds and mattresses.

read more

Customer Questions & Answers

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Do I need to turn this mattress?

    This is a seasonal turn mattress which means you need to turn and rotate the mattress. You should rotate it from head to toe monthly and turner over every six months - a good way to remember to turn your mattress is when the clocks changes.

  • Does this divan include a headboard?

    No this divan bed does not come with a headboard so you can choose the style you prefer from our range of Vispring headboards.

  • Can I order a fabric sample?

    Yes, you can order as many fabric samples as you'd like. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Can you build this bed in the room?

    Yes we can assemble your divan bed for you. Simply add this service at the checkout.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • How long will this divan bed last?

    This divan bed is guaranteed for 30 years.

Don't miss these special offers!

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Select Size

Small Single
2ft 6in x 6ft 3in
£6,129
Save £1,531
RRP £7,660
Small Single Long
2ft 6in x 6ft 6in
£6,439
Save £1,606
RRP £8,045
Single
3ft x 6ft 3in
£6,129
Save £1,531
RRP £7,660
Long Single
3ft x 6ft 6in
£6,439
Save £1,606
RRP £8,045
Small Double
4ft x 6ft 3in
£8,639
Save £2,161
RRP £10,800
Double
4ft 6in x 6ft 3in
£8,639
Save £2,161
RRP £10,800
King Size
5ft x 6ft 6in
£10,179
Save £2,541
RRP £12,720
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£13,349
Save £3,341
RRP £16,690
European King Size
5ft 3in x 6ft 6in
£11,939
Save £2,986
RRP £14,925
Super King Size
6ft x 6ft 6in
£12,579
Save £3,146
RRP £15,725
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£13,349
Save £3,341
RRP £16,690
Small Emperor
6ft 6in x 6ft 6in
£13,879
Save £3,471
RRP £17,350
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
£14,639
Save £3,661
RRP £18,300
Emperor
7ft x 7ft
£15,659
Save £3,911
RRP £19,570
Emperor Zip & Link
2 x 3ft 6in x 7ft
£16,779
Save £4,191
RRP £20,970

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Add this handy service to your order for only £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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  • Free Vispring Mattress Protector - RRP From £269
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