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Harrison Spinks Saphira Deluxe Mattress

Review Stars
5/5
(2 Reviews)
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£1,799

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From £57.61 per month
3 payments from £599.67
18+, T&C’s apply. Credit subject to status

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Based on a spend of £1,799

3 interest-free payments of £599.67

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

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Pay By Finance

V12 Finance

Finance example based on a spend of £1,799
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£149.92
£1,799.00
24 months
(9.9% APR)
£82.59
£1,982.23
36 months
(9.9% APR)
£57.61
£2,073.87

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Soft Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers depending on tension chosen
  • 10 year manufacturer's guarantee included
  • Handcrafted/Made in Great Britain
  • Foam-free - breathable natural materials throughout
  • Exclusively available at Land of Beds
  • HD Pocket Springs & Advanced Cortecâ„¢ Quad Revolution Pocket Springs - tailored, responsive support
  • British Wool, Yorkshire Fleece, Cashmere, Alpaca, Mohair, Flax & Hemp fillings
  • Hand tufted construction - naturally temperature regulating
  • Fully recyclable - designed to never go to landfill

Product Description

The Harrison Spinks Saphira Deluxe is a luxury handcrafted mattress made exclusively for Land of Beds, built around two Harrison Spinks pocket spring systems - 18,000 HD titanium alloy pocket springs and 6,750 Advanced Cortecâ„¢ Quad Revolution pocket springs, working together for a total of 24,750 springs. It's filled entirely with natural fibres, including British Wool, Yorkshire Fleece, Cashmere, Alpaca, Mohair, Flax and Hemp - no foam, no synthetics. The result is a hand-tufted, temperature-regulating mattress available in Soft, Medium or Firm tension, so you can choose the feel that best suits how you sleep, while every layer is 100% recyclable at the end of its life.


Who Is This Mattress For?

A luxury natural-fillings pocket sprung mattress from Harrison Spinks, made exclusively for Land of Beds, best suited to sleepers who want a choice of tension, effective natural temperature regulation and a handcrafted, foam-free construction.

This mattress is available in three tensions - Soft, Medium and Firm - so you can choose the feel that's right for you.

Soft Feel - 1/6

Our softest tension, designed for maximum comfort and pressure relief. Ideal for side sleepers, this feel allows shoulders and hips to gently sink into the mattress for a cushioned, cosy night's sleep.

Best for

  • Side sleepers - cushions shoulders and hips to relieve pressure points and keep your spine aligned
  • Lightweight sleepers - the softer feel allows the natural fillings to contour properly to your body
  • People with pressure point pain - helps reduce pressure on hips, shoulders and joints
  • Couples - independent pocket springs and soft comfort layers help absorb movement and reduce partner disturbance
  • Hot sleepers - breathable natural fillings and foam-free construction help regulate temperature naturally
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Front sleepers - hips may sink too far into the mattress
  • Heavier sleepers who may benefit from a firmer tension for better support

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - cushions pressure points while keeping your spine aligned
  • Back sleepers - supportive enough to maintain the natural curve of your spine
  • Front sleepers - firm enough to help prevent hips from sinking too far
  • Combination sleepers - responsive pocket springs adapt as you move, so the mattress works however you sleep
  • Couples - independently working pocket springs reduce partner disturbance
  • Hot sleepers - breathable natural fillings and foam-free construction help regulate temperature naturally
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft, sink-in feel
  • Heavier sleepers who may benefit from a firmer mattress for better support

Firm Feel - 5/6

A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - keeps your spine well supported and aligned
  • Front sleepers - keeps your body flat and supported
  • Heavier sleepers - provides the support needed for proper spinal alignment
  • People who prefer a firm, supportive feel
  • Hot sleepers - breathable natural fillings and foam-free construction help regulate temperature naturally
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Side sleepers who need more cushioning for shoulders and hips
  • Sleepers who prefer a softer, plush feel

Inside This Mattress

HD Pocket Springs
What it is: Harrison Spinks' world-first HD spring, made with lightweight titanium alloy. 18,000 mini pocket springs work completely independently of each other for three-dimensional support.
How it helps you sleep: These springs adapt to your body's contours to relieve pressure while you sleep, giving greater comfort and lumbar support. They also help push the natural fillings back into their original position, keeping the mattress performing well for longer.

Advanced Cortecâ„¢ Quad Revolution Pocket Springs
What it is: 6,750 spring-within-a-spring pocket springs, where a smaller inner spring nests inside a larger outer spring to deliver two distinct levels of firmness.
How it helps you sleep: The outer spring provides initial softness and comfort, while the inner spring activates for deeper, more responsive support - tailoring itself to your unique shape and promoting optimal posture throughout the night.

Wool and Viscose Blended Layer
What it is: A soft, breathable blend where natural wool combines with smooth viscose.
How it helps you sleep: Provides gentle warmth, excellent moisture control and a silky texture that keeps you feeling fresh throughout the night.

Yorkshire Fleece Layer
What it is: A layer of the finest British fleece, sourced from Yorkshire.
How it helps you sleep: Gently cushions the body while regulating temperature and wicking away moisture for a restful, uninterrupted night's sleep.

Wool and Flax Blended Layer
What it is: A natural blend of wool and flax fibres.
How it helps you sleep: Works together to provide excellent breathability and effective moisture-wicking, helping regulate temperature and keep you feeling fresh.

British Wool, Cashmere and Alpaca Layer
What it is: A blend of British Wool, Cashmere and Alpaca fibres.
How it helps you sleep: British Wool provides robust breathability, Cashmere lends exquisite softness, and hypoallergenic Alpaca offers gentle insulation - together creating a plush, naturally temperature-regulating layer.

Wool and Mohair Blended Layer
What it is: A blend of natural wool and smooth, silky mohair.
How it helps you sleep: Provides excellent breathability and temperature regulation for a comfortable, luxurious feel that helps you stay cosy and relaxed throughout the night.

Cotton and Hemp Blended Layer
What it is: A natural blend of soft cotton and strong, durable hemp fibres.
How it helps you sleep: Creates a breathable, moisture-wicking layer that helps keep you cool and comfortable throughout the night while providing long-lasting support.

Chemical Free Wool Cover
What it is: A naturally safe, fire-resistant wool cover produced without chemical treatments.
How it helps you sleep: Provides a fresh, healthy sleeping surface free from harmful chemicals, ideal for sensitive sleepers.

4 Rows of Side Stitching
What it is: Multiple rows of stitching applied along the sides of the mattress, reinforcing the border.
How it helps you sleep: Extends the sleeping area to the mattress edge by supporting the mattress walls, giving consistent support across the full surface.

Flag-Stitched Handles
What it is: Handles sewn onto the sides of the mattress using a flag-stitch method (number varies by size).
How it helps you sleep: Makes it easy to reposition and rotate the mattress regularly, helping maintain even wear and consistent support.


Specification

FEATURE DETAIL
Brand Harrison Spinks
Category Mattress
Model Saphira Deluxe
Exclusive to Land of Beds
Firmness Soft (1/6) / Medium (3/6) / Firm (5/6) - choice of tension
Mattress Type Traditional pocket sprung mattress with natural fillings
Foam Free Yes
Spring System HD Pocket Spring & Advanced Cortecâ„¢ Quad Revolution Pocket Spring
Spring Count 24,750 (18,000 HD Pocket Springs & 6,750 Advanced Cortecâ„¢ Quad Revolution Pocket Springs)
Comfort Layers British Wool, Yorkshire Fleece, Cashmere, Alpaca, Mohair, Flax, Hemp, Viscose, Cotton
Cover Material 50% Wool, 50% Viscose (Chemical Free Wool Cover)
Mattress Finish Hand Tufted
Mattress Depth 28cm
Edge Support Yes - reinforced with 4 rows of side stitching
Motion Isolation Yes - independent pocket springs reduce partner disturbance
Temperature Regulation Yes - natural wool and breathable fibre construction
Hypoallergenic Yes - natural, chemical-free wool and hypoallergenic alpaca fillings
Care Instructions Seasonal turn - turn and rotate head to toe every 3-4 months. For the first 3 months, rotate and flip weekly to encourage even settlement of the fillings
Handles Yes - Flag-stitched
Side Stitching 4 rows of side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Double sided - can be flipped
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st)
Guarantee 10 years
Ideal For Side sleepers, back sleepers, front sleepers, couples, combination sleepers
Certifications National Bed Federation (NBF) Approved
Made in Britain
Fire resistance BS7177:2008 compliant - Chemical Free Wool Cover provides a natural fire barrier with no chemical treatment
Sustainability Foam-free
100% recyclable
Natural, traceable British fillings
Packaging Type Flat packed

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 28cm (11'') 43kg (95lbs)
Single 90cm (3ft) x 190cm (6ft3) x 28cm (11'') 47kg (104lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 28cm (11'') 62kg (137lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 28cm (11'') 69kg (152lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 28cm (11'') 81kg (178lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 28cm (11'') 2 x 45kg (99lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 28cm (11'') 85kg (187lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 28cm (11'') 98kg (216lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 28cm (11'') 2 x 50kg (110lbs)

How it Compares

Vs firmer mattresses: The Soft and Medium tensions of the Saphira Deluxe give noticeably more pressure relief at the shoulders and hips than a firm mattress. If you sleep on your side or share a bed, these tensions are likely the better choice. Firmer mattresses, including the Saphira Deluxe's own Firm tension, suit heavier sleepers or those who want a more rigid, supportive surface.

Vs softer mattresses: For customers who choose the Medium or Firm tension, the Saphira Deluxe offers more structural support beneath its natural comfort layers than a softer mattress. Softer mattresses can feel more immediately plush but may not maintain spinal alignment as consistently - especially for combination sleepers or couples with different body weights.

Vs premium and luxury mattresses: The Saphira Deluxe shares the same handcrafted construction, dual pocket spring technology and natural fillings found in higher-priced luxury ranges. The difference is typically in the depth and rarity of the comfort layers used, rather than any compromise in quality or craftsmanship.


10 Year Guarantee

The Harrison Spinks Saphira Deluxe is backed by Harrison Spinks' 10-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of the natural fillings and the handcrafted construction, this is a mattress built to last - the guarantee reflects that.


Awards & Accreditations

Harrison Spinks has received 7 awards and accreditations since 2013, including:

  • King's Award for Enterprise in Innovation - Recognises Harrison Spinks' commitment to creating new products with cutting-edge sleep technology, awarded for a genuine step-change in design and manufacturing.
  • King's Award for Enterprise in International Trade - Independently recognises Harrison Spinks' success in growing overseas trade while maintaining British craftsmanship.
  • Queen's Award for Enterprise in Sustainable Development - Confirms Harrison Spinks' long-standing commitment to sustainable, responsible manufacturing.
  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • Made in Britain - Independently certified confirmation that this mattress is handcrafted in the UK.

Ready to Upgrade Your Sleep for Better Rest?

The Saphira Deluxe delivers a rare combination: genuine luxury feel, dual pocket spring support, and breathable natural materials - all handcrafted in Britain and backed by a 10-year guarantee. Whether you're a side, back, front or combination sleeper, choosing your preferred tension of Soft, Medium or Firm means you can find the feel that's right for you.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which tension is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Harrison Spinks
Model
Saphira Deluxe
Category
Mattress
Warranty
10 years
No. of Springs
24750
DIMENSIONS
Mattress Depth
28cm / 11.0inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Harrison Spinks

Harrison Spinks, the true bedmaker

Harrison Spinks, a fifth-generation family business based in the UK (founded in 1840), is one of Great Britain’s most established, innovative, and sustainable bed manufacturers. Since 2013, Harrison Spinks has been awarded a total of seven Queen’s and King’s Awards, more than any other bed manufacturer. They have been awarded two prestigious King’s Awards for Enterprise in Innovation and International Trade. Alongside these awards, they also retain their Queen’s Award for Enterprise in Sustainable Development. Harrison Spinks is an approved National Bed Federation (NBF) member.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Harrison Spinks dates back many years. Our independent customer reviews rate Harrison Spinks products 4.9 out of 5, giving us the confidence to provide Harrison Spinks with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Handcrafting premium luxury mattresses, Harrison Spinks is proud to be the only bed company in the UK to own a farm and manufacture its own fillings. All the materials they use, from the springs in their beds to the fabrics in their pillows, are ethically sourced and produced with the environment in mind. Designed with the highest levels of comfort and support in mind, their products have been thoroughly assessed for comfort and durability, so you can be sure that you’ll get the most luxurious night’s sleep. And with their robust 10-year guarantee, you can know your mattress will last for years to come.

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Trustpilot Logo
Rated Excellent
Review stars
5/5
(2 Reviews)
  • Quality of product 5 / 5
  • Value for money 5 / 5
  • 5 Star 2
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    We were extremely pleased with the mattress and it's an excellent replacement for our previous one.

    read more
    Raymond Geoffrey Lamb
    16/03/2026
  • Review stars

    Feels very luxurious and is lovely and comfortable.

    read more
    Luke Bennet
    15/09/2025

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 28cm deep.

  • Do I need to turn this mattress?

    This is a seasonal turn mattress, which means you need to turn the mattress over and should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress has a 10 year warranty.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,799
Save £700
RRP £2,499
Single
3ft x 6ft 3in
£1,799
Save £700
RRP £2,499
Small Double
4ft x 6ft 3in
£2,459
Save £1,030
RRP £3,489
Double
4ft 6in x 6ft 3in
£2,459
Save £1,030
RRP £3,489
King Size
5ft x 6ft 6in
£2,699
Save £1,180
RRP £3,879
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£3,399
Save £1,530
RRP £4,929
European King Size
5ft 3in x 6ft 6in
£2,999
Save £1,370
RRP £4,369
Super King Size
6ft x 6ft 6in
£3,369
Save £1,480
RRP £4,849
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£3,999
Save £1,800
RRP £5,799

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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