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Hypnos Astoria Royale Pillow Top Divan Bed

Divan Bed
(mattress with base)
Select size:
Select Size
From
£1,899

Delivery

From £60.81 per month
3 payments from £633.00
18+, T&C’s apply. Credit subject to status

Klarna

Klarna

Pay in 3

Based on a spend of £1,899

3 interest-free payments of £633.00

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Spread the cost with finance

Finance example based on a spend of £1,899
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£158.25
£1,899.00
24 months
(9.9% APR)
£87.18
£2,092.41
36 months
(9.9% APR)
£60.81
£2,189.15

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs

Features You'll Love

  • Medium Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers
  • Complete sleep set: base and Astoria Royale Pillow Top mattress included
  • Hypnos: Royal Warrant holder, handcrafted in Britain by fourth and fifth-generation craftsmen
  • ReActiveProâ„¢ 6-Turn Pocket Spring System - moves with you, not your partner
  • 10 year guarantee included - covers both base and mattress
  • Platform Top or Firm Edge Pocket Sprung base - choose your preferred feel and support level
  • Breathable Red Tractor Assured British Wool, Talalay Latex, Solotexâ„¢ and eOlusâ„¢ fillings
  • Handcrafted pillowtop - naturally temperature regulating
  • Fully recyclable - designed to never go to landfill

Product Description

The Hypnos Astoria Royale Pillow Top is a complete handcrafted divan bed set available at Land of Beds, supplied in Small Single through to Super King, including European King Size. Each set includes a choice of Platform Top or Firm Edge Pocket Sprung base and the Astoria Royale Pillow Top mattress - a medium or medium firm pillowtop pocket spring mattress filled with Red Tractor Assured British Wool, Talalay Latex, Solotexâ„¢, eOlusâ„¢ sustainable fibre and an 800gsm cotton layer, hand tufted and finished with 3 rows of hand side stitching. Hypnos has held a Royal Warrant for beds and mattresses since 1929, and every set is backed by a free 10-year guarantee covering both base and mattress.


Who Is This Divan Set For?

A handcrafted divan bed set from Hypnos, including the Astoria Royale medium (3/6) or medium firm (4/6) pillowtop mattress filled with Red Tractor Assured British Wool, Talalay Latex, Solotexâ„¢ and eOlusâ„¢ sustainable fibre fillings, an upholstered base available in a range of fabrics and colours, flexible storage options, and a free 10-year guarantee covering both base and mattress.

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately.
  • Side, back, front and combination sleepers - the Astoria Royale pillowtop is a well-balanced all-rounder suited to a wide range of sleep positions in both available tensions.
  • Couples - individually pocketed springs move independently, so you won't feel each other's movements through the night.
  • Temperature-sensitive sleepers - Red Tractor Assured British Wool and Talalay Latex regulate temperature naturally, keeping you cool in summer and warm in winter.
  • Customers who need integrated storage - choose from 2 full size drawers, 4 full size drawers, 2+2 Continental Drawers, Hideaway Base, or Super Storage Ottoman.
  • Eco-conscious buyers - 100% foam-free, 100% recyclable, sugar cane packaging, and natural materials traceable to certified farms.
  • Sleepers up to 114kg (18st) per side.

Not ideal for

  • Sleepers who strongly prefer a very soft, sink-in feel - the Astoria Royale is available in Medium (3/6) or Medium Firm (4/6). See our soft divan range for softer options.
  • Sleepers over 114kg (18st) per side - we would recommend exploring our firmer, heavier-duty options for better support and durability.
  • Sleepers who prefer a foam-based mattress.

Worth knowing:

  • This set includes the divan base and the Astoria Royale Pillow Top mattress. A headboard is not included and is sold separately. See the compatible Hypnos headboard range on the product page.
  • Storage configuration: choose non storage, 2 full size drawers, 4 full size drawers, 2+2 Continental Drawers, Hideaway Base (concealed cavity beneath an upholstered valance on a platform top base), or Super Storage Ottoman (full base lift via hydraulic pistons, maximum 44kg per side). Standard drawers have a 20kg weight limit. Continental drawers have a 10kg weight limit. Side drawers require clear floor space on the drawer side to open fully.
  • Feet or castors: the base comes with silver castors secured onto hardwood corner blocks, giving easy repositioning.

Inside This Divan Set

Platform Top or Firm Edge Pocket Sprung Base
What it is: Two base options are available. The Platform Top has a firm wooden platform upholstered in fabric - a solid, stable surface throughout. The Firm Edge Pocket Sprung Base contains 1,000 pocket springs at the top of the base beneath the upholstery, with a reinforced spring border around the perimeter.
How it helps you: The Platform Top provides a consistent, supportive feel across the entire mattress surface. The Firm Edge Pocket Sprung Base adds responsiveness and helps extend the life of the mattress by absorbing some of the daily load. Both options are genuine Hypnos bases covered by the full 10-year guarantee.

Storage Options
What it is: Storage configurations available: non storage; 2 full size drawers; 4 full size drawers; 2+2 Continental Drawers; Hideaway Base (concealed storage cavity beneath a valance on a platform top base); Super Storage Ottoman (full hydraulic lift of the entire base top, up to 44kg per side).
How it helps you: Drawers are made from hard-wearing laminate with smooth runners and a 20kg per standard drawer weight limit. They offer easy daily access without lifting the mattress. Super Storage Ottoman suits customers who need maximum volume and do not require daily access. The Hideaway Base suits those who want concealed storage with a low-profile look. Allow clear floor space on the drawer side when ordering a drawer model.

The Included Mattress: Hypnos Astoria Royale Pillow Top
What it is: A medium (3/6) or medium firm (4/6) pillowtop pocket spring mattress filled with Red Tractor Assured British Wool, Talalay Latex, Solotexâ„¢ sustainable fibre, eOlusâ„¢ recycled fibre and an 800gsm cotton layer. The spring system is the Hypnos ReActiveProâ„¢ 6-Turn Pocket Spring. The mattress is hand tufted, finished with 3 rows of hand side stitching, and covered in unbleached cotton and viscose with an M-Pure natural fire retardant treatment. Depth is 34cm.
How it helps you: The pillowtop layer delivers a body-hugging softness on entry, while the 6-turn pocket springs provide responsive, independent support beneath. British Wool and Talalay Latex regulate temperature year-round. Triple Edge Protectionâ„¢ extends the sleeping surface to the very edge. This is a no-turn mattress. Rotate head to toe regularly to extend lifespan.


Specification

The Set

Feature Detail
Brand Hypnos
Category Divan Bed
Model Astoria Royale Pillow Top
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee 10 years - covers both base and mattress
Maximum Weight Per Side 114kg (18st) per side
Certifications Royal Warrant
NBF Approved
Made in Britain
Red Tractor Assured
Fire resistance BS7177:2008 compliant - M-Pure natural treatment, free from
FR chemicals
Country of Manufacture Great Britain
Sustainability Foam-free throughout
100% recyclable - designed to never go to landfill
Red Tractor Assured British wool via Woolkeepers® initiative
eOlusâ„¢ recycled fibre made from reclaimed water bottles
Better Cotton Initiative sourced cotton via CottonConnect
Renewable sugar cane eco-friendly packaging
Packaging Type Partially assembled - minimal assembly required. 100% recyclable
sugar cane packaging.

The Base

Feature Detail
Base Type Platform Top or Firm Edge Pocket Sprung (1,000 pocket springs)
Upholstery Available in a range of fabrics and colours
Storage Options Non storage
2 full size drawers
4 full size drawers
2+2 Continental Drawers
Hideaway Base (Platform Top)
Super Storage Ottoman (Platform Top only)
Drawer Weight Limit 20kg per standard drawer / 10kg per continental drawer
Ottoman Base Weight Limit 44kg per side
Feet or Castors Silver castors secured onto hardwood corner blocks
Base Depth (inc. castors) Platform Top: 36cm (14.2'')
Firm Edge Pocket Sprung: 37.5cm (14.8'')
Hideaway Base: 46.5cm (18.3'')
Super Storage Ottoman: 41cm (16.1'')
Headboard Included No - sold separately
Compatible Headboards Hypnos headboard range - see product page for compatible options
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Hypnos Astoria Royale Pillow Top
Firmness Medium (3/6) or Medium Firm (4/6)
Mattress Type Pillowtop with pocket springs and natural fillings
Pillow Top Yes
Foam Free Yes
Spring System ReActiveProâ„¢ 6-Turn Pocket Spring System
Comfort Layers Solotexâ„¢, Red Tractor Assured British Wool (700gsm), Talalay Latex,
eOlusâ„¢ Recycled Fibre, Cotton Layer (800gsm)
Cover Material Unbleached cotton and viscose with M-Pure natural treatment -
Better Cotton Initiative sourced
Mattress Finish Hand Tufted
Mattress Depth 34cm
Edge Support Yes - Triple Edge Protectionâ„¢
Motion Isolation Yes
Temperature Regulation Yes - British Wool, Talalay Latex and open spring construction
Hypoallergenic Yes
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 3 rows hand side stitching
Single or Double Sided Single sided - do not flip
Care Instructions No need to flip. Rotate head to toe every 3 months to ensure even wear.
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers,
couples, hot sleepers

Dimensions & Weights

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. castors) MATTRESS WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 70cm (27.6'') 22kg (49lbs)
Single 90cm (3ft) x 190cm (6ft3) x 70cm (27.6'') 22kg (49lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 70cm (27.6'') 28kg (62lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 70cm (27.6'') 28kg (62lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 70cm (27.6'') 38kg (84lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 70cm (27.6'') 41kg (90lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 70cm (27.6'') 46kg (101lbs)
BASE TYPE DEPTH (inc. castors)
Platform Top 36cm (14.2'')
Firm Edge Pocket Sprung Base 37.5cm (14.8'')
Hideaway Base 46.5cm (18.3'')
Super Storage Ottoman 41cm (16.1'')

The silver castors lift the bed off the ground. Total depth figures above are base depth plus the 34cm Astoria Royale mattress.


How It Compares

Vs bed frames: A divan set sits lower to the floor and has a more minimal visible profile than most bed frames. The base is fully upholstered with no exposed legs or joints. Crucially, this set includes the mattress - bed frame buyers purchase their mattress separately. Bed frames offer more design variety but no integrated base support for the mattress. If you want a finished, cohesive sleep package without additional decisions, a divan set is the simpler, better-supported choice.

Vs other Hypnos divan sets in the range: The Astoria Royale Pillow Top sits in the upper-mid tier of the Hypnos range. It uses the 6-turn ReActiveProâ„¢ pocket spring system rather than the 8-turn version found in the very top Hypnos models, but shares the same handcrafted construction, foam-free ethos, and natural filling philosophy. The combination of Talalay Latex, British Wool, Solotexâ„¢, eOlusâ„¢ and a cotton layer gives this model a notably deep and varied comfort stack for its price point. Customers stepping up from a basic Hypnos divan will notice the difference immediately.

Vs premium and luxury ranges: The Astoria Royale Pillow Top shares the same handcrafted construction, foam-free natural fillings, and pocket spring technology found in higher-end Hypnos models. The distinction typically lies in the depth of the comfort layers, the spring turn count, and the range of fillings rather than any compromise in quality or craftsmanship. If you want Hypnos's signature feel and build without stepping into their top-tier pricing, this is a well-considered place to start.


10 Year Guarantee

The Hypnos Astoria Royale Pillow Top Divan Set is backed by Hypnos's 10-year manufacturer's guarantee against defects in materials and workmanship, covering both the base and the included mattress. Built by hand in Great Britain using natural fillings, a genuine Hypnos base, and a single continuous pocket spring system, this is a sleep set made to last - the guarantee reflects exactly that.


Awards & Accreditations

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. When the NBF approves a product, it means the materials, construction and practices behind it have all been scrutinised.

Made in Britain - Independently certified confirmation that every Astoria Royale Divan Set is manufactured in the UK by skilled craftspeople.

Red Tractor Assured - The British wool used in this mattress comes from farms certified under the Red Tractor scheme, covering animal welfare, environmental protection, and full supply chain traceability. You know exactly where the materials come from.


Ready to Upgrade Your Sleep?

The Astoria Royale Pillow Top Divan Set delivers a complete handcrafted sleep package: responsive natural support, genuine pillowtop comfort, breathable foam-free construction, and flexible storage - all backed by Hypnos's 10-year guarantee. Whether you are a side sleeper, share a bed, or want a set that breathes and performs year after year, this is one of the most complete packages in the Hypnos range.

Select your size, tension, base type and storage above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos divan is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage options, and mattress comfort levels.


WHAT'S INCLUDED?
Divan base Yes
Astoria Royale Pillow Top mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - silver castors
Headboard No - sold separately
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Astoria Royale Pillow Top
Category
Divan Bed
Guarantee
10 years
No. of Springs
ReActivePro 6
DIMENSIONS
Base Depth
36cm / 14.2inch
Mattress Depth
34cm / 13.4inch
Total (Base + Mattress)
70cm / 27.6inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

read more

Customer Questions & Answers

  • What is included in this divan set?

    This set includes the Hypnos Astoria Royale Pillow Top mattress and a genuine Hypnos divan base. A headboard is not included but is sold separately from our Hypnos headboard range.

  • What firmness options are available?

    The Astoria Royale is available in Medium (3/6) or Medium Firm (4/6). Medium suits a wide range of sleeper types including side, back and combination sleepers. Medium Firm offers added stability and is ideal for those who change position during the night.

  • What storage options are available?

    You can choose from non storage, 2 full size drawers, 4 full size drawers, 2+2 Continental Drawers, Hideaway Base (concealed storage beneath an upholstered valance), or Super Storage Ottoman (full hydraulic lift of the base top, up to 44kg per side).

  • What is the weight limit for the drawers?

    Standard drawers have a weight limit of 20kg per drawer. Continental drawers have a weight limit of 10kg per drawer. The Super Storage Ottoman can hold up to 44kg per side.

  • Does this divan come with wheels or feet?

    The base comes fitted with silver castors secured onto hardwood corner blocks, making it easy to position and reposition the bed.

  • What base types are available?

    You can choose between a Platform Top base and a Firm Edge Pocket Sprung base. The Platform Top provides a firm, consistent feel across the mattress surface. The Firm Edge Pocket Sprung base contains 1,000 pocket springs and adds responsiveness, which can also help extend the life of your mattress.

  • Do I need to turn this mattress?

    No. The Astoria Royale is a single-sided mattress and does not need to be flipped. We recommend rotating it head to toe every 3 months to ensure even wear and maintain comfort over time.

  • What is the total depth of this divan set?

    The Astoria Royale mattress is 34cm deep. The Platform Top base is 36cm deep including castors, giving a total depth of 70cm. The Firm Edge Pocket Sprung base is 37.5cm deep including castors, giving a total of 71.5cm.

  • Is this mattress suitable for hot sleepers?

    Yes. The Astoria Royale is foam-free throughout and filled with natural materials including Red Tractor Assured British wool and Talalay latex, both of which help regulate temperature naturally. The open pocket spring construction also promotes airflow through the mattress.

  • What guarantee comes with this divan set?

    The Astoria Royale Divan Set is backed by Hypnos's 10-year manufacturer's guarantee, covering both the base and the mattress against defects in materials and workmanship.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,899
Save £640
RRP £2,539
Was £2,199
Single
3ft x 6ft 3in
£1,899
Save £640
RRP £2,539
Was £2,199
Small Double
4ft x 6ft 3in
£2,549
Save £810
RRP £3,359
Was £2,899
Double
4ft 6in x 6ft 3in
£2,549
Save £810
RRP £3,359
Was £2,899
King Size
5ft x 6ft 6in
£2,549
Save £730
RRP £379
Was £3,279
European King Size
5ft 3in x 6ft 6in
£3,189
Save £980
RRP £4,169
Was £3,599
Super King Size
6ft x 6ft 6in
£3,389
Save £1,070
RRP £4,459
Was £3,859

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Sample

Call 01928 242829 to order up to 5 free swatches. Alternatively, order them via our Live Chat or email [email protected]

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Divan Bed Assembly £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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