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Hypnos Astoria Royale Pillow Top Mattress

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From
£1,599

Delivery

From £51.20 per month
3 payments from £533.00
18+, T&C’s apply. Credit subject to status

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Pay in 3

Based on a spend of £1,599

3 interest-free payments of £533.00

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Spread the cost with finance

Finance example based on a spend of £1,599
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£133.25
£1,599.00
24 months
(9.9% APR)
£73.41
£1,761.86
36 months
(9.9% APR)
£51.20
£1,843.31

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Medium Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers
  • 10 year guarantee included
  • Handcrafted in Great Britain
  • Foam-free - breathable natural materials throughout
  • ReActiveProâ„¢ 6-Turn Pocket Spring System - moves with you, not your partner
  • Red Tractor Assured British wool, Talalay latex, Solotexâ„¢ and eOlusâ„¢ fillings
  • Handcrafted pillow top - naturally temperature regulating
  • Edge-to-edge support - sleep right to the edge without rolling off
  • Fully recyclable - designed to never go to landfill

Product Description

The Astoria Royale is a luxury handcrafted pillow top mattress from Hypnos, built around their ReActiveProâ„¢ 6-turn pocket spring system and filled with Red Tractor Assured British wool, Talalay latex, Solotexâ„¢ fibre, eOlusâ„¢ recycled fibre and an 800gsm cotton layer. Foam-free throughout and fully recyclable, it is available in Medium (3/6) or Medium Firm (4/6). Handcrafted in Great Britain and backed by a 10-year guarantee, the result is a deeply supportive, naturally breathable mattress that cushions pressure points and keeps its shape night after night.


Who Is This Mattress For?

A premium foam-free pillow top mattress from Hypnos, best suited to sleepers who want responsive pocket spring support, effective natural temperature regulation and minimal partner disturbance - available in Medium (3/6) or Medium Firm (4/6).

Medium Feel - 3/6: The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Medium Firm Feel - 4/6: A supportive feel with added stability. Ideal for people who change sleeping position during the night and need a balance of comfort and support.

Both tensions are available at point of purchase. If you are unsure which is right for you, our sleep experts are happy to help.

Best for

  • Side sleepers - the pillow top cushions shoulders and hips to relieve pressure points while keeping your spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve without feeling too firm
  • Front sleepers - firm enough to stop your hips sinking, comfortable enough that you won't notice
  • Combination sleepers - responsive pocket springs adapt as you move, so the mattress works however you sleep
  • Couples - individually pocketed springs move independently so you won't disturb each other
  • Hot sleepers - breathable natural fillings and foam-free construction help regulate temperature naturally
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft, sink-in feel
  • Heavier sleepers who may benefit from a firmer mattress for better support

Inside This Mattress

ReActiveProâ„¢ 6-Turn Pocket Spring System
What it is: Hypnos's expertly engineered pocket springs with 6 active turns in a single continuous design that senses individual comfort requirements.
How it helps you sleep: Provides total body comfort by sensing the exact support requirements of each sleeper, while driving cool air around the mattress to reduce moisture and maintain a comfortable temperature.

Talalay Latex
What it is: A premium, highly resilient latex material processed using the Talalay method for exceptional comfort, breathability, and body-contouring support.
How it helps you sleep: Conforms to body weight and shape for optimum support while its superior breathability removes excess heat and moisture for undisturbed, comfortable sleep.

Red Tractor Assured Farms British Wool
What it is: British wool sourced from farms certified under the Red Tractor scheme and bought through the Woolkeepers® initiative, guaranteeing high standards of animal welfare, traceability and quality assurance.
How it helps you sleep: Provides natural, ethically sourced temperature regulation and moisture-wicking properties, helping maintain a comfortable and fresh sleeping environment all year round.

Solotexâ„¢
What it is: A lofty comfort fibre layer with rebound properties that promote airflow and add softness while maintaining shape retention.
How it helps you sleep: Enhances comfort and breathability by promoting airflow through the mattress, while rebound properties help the mattress maintain its shape and support over time.

eOlusâ„¢ Sustainable Fibre
What it is: A sustainable comfort layer made from repurposed discarded polymer-based bottles, with a unique vertically crimped design that facilitates air circulation.
How it helps you sleep: Actively regulates body temperature and wicks moisture more efficiently than foam while maintaining a similar soft texture, supporting a cooler, more comfortable sleep.

Cotton Layer
What it is: A layer of natural cotton fibres added to the mattress for its breathable and responsive properties.
How it helps you sleep: Enhances breathability and helps regulate body temperature, wicking moisture away for a fresh, comfortable sleeping surface throughout the night.

Pillow Top
What it is: An extra layer of cushioning sewn onto the top of the mattress, as if the mattress were topped with a pillow.
How it helps you sleep: Increases softness and comfort with additional cushioning layers, easing pressure points and providing a more luxurious and indulgent sleeping experience.

Triple Edge Protectionâ„¢
What it is: Hypnos's higher-tension edge spring system providing true edge-to-edge support with a non-roll-off reinforced edge.
How it helps you sleep: Extends the sleeping area to the very edge of the mattress while preventing roll-off, giving you total comfort and support across the entire surface.

M-Pure Treated Cover
What it is: A cover made from unbleached cotton and viscose, treated with M-Pure, a 100% sustainable, biodegradable, and environmentally friendly natural fire retardant. The cotton is responsibly sourced via the Better Cotton Initiative through CottonConnect.
How it helps you sleep: Provides a fresh, hygienic sleeping surface using natural ingredients instead of chemical retardants, creating a safer, healthier sleep environment that helps keep you dry and cool.

Hand Tufted
What it is: A traditional upholstery method where fillings are secured by hand with tufts running from the top to the bottom of the mattress.
How it helps you sleep: Keeps all loose fillings evenly distributed and firmly in place, maintaining consistent comfort and preventing lumps from forming over time.

3 Rows of Hand Side Stitching
What it is: Multiple rows of traditional hand stitching along the mattress sides, carried out by skilled upholsterers using long needles and natural twine.
How it helps you sleep: Dramatically strengthens the mattress border, preventing spring distortion and extending the sleeping area right to the edge for maximum usable space.

Flag-stitched Handles
What it is: Handles sewn onto the sides of the mattress using a flag-stitch method for durability.
How it helps you sleep: Makes moving and rotating the mattress straightforward, helping you maintain the mattress properly for long-lasting comfort.

Chrome Air Vents
What it is: Chrome-finished ventilation eyelets set into the sides of the mattress to allow airflow.
How it helps you sleep: Promotes continuous air circulation throughout the mattress, regulating temperature and maintaining a fresh, dry sleep environment.

Eco-Friendly Packaging
What it is: Hypnos's industry-first recyclable, eco-friendly packaging made from renewable sugar cane materials.
How it helps you sleep: Reduces environmental impact from the moment your mattress arrives, reflecting a wider commitment to sustainability for a more responsible sleep choice.


Specification

FEATURE DETAIL
Brand Hypnos
Category Mattress
Model Astoria Royale Pillow Top
Firmness Medium (3/6) or Medium Firm (4/6)
Mattress Type Pillow Top with pocket springs and natural fillings
Pillow Top Yes
Foam Free Yes
Spring System ReActiveProâ„¢ 6-Turn Pocket Spring System
Comfort Layers Solotexâ„¢, Red Tractor Assured British Wool (700gsm), Talalay Latex,
eOlusâ„¢ Recycled Fibre, Cotton Layer (800gsm)
Cover Material Unbleached cotton and viscose with M-Pure natural treatment
- Better Cotton Initiative sourced
Mattress Finish Hand Tufted
Mattress Depth 34cm
Edge Support Yes - Triple Edge Protectionâ„¢
Motion Isolation Yes
Temperature Regulation Yes - British wool, Talalay latex and open spring construction
Hypoallergenic Yes
Care Instructions No need to flip. Rotate head to toe every 3 months to ensure even wear
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 3 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st) per side
Guarantee 10 years
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers,
couples, hot sleepers
Certifications Royal Warrant
NBF Approved
Made in Britain
Red Tractor Assured
Fire resistance BS7177:2008 compliant - M-Pure natural treatment, free from
FR chemicals
Sustainability Foam-free throughout
100% recyclable - designed to never go to landfill
Red Tractor Assured British wool via Woolkeepers® initiative
eOlusâ„¢ recycled fibre made from reclaimed water bottles
Better Cotton Initiative sourced cotton via CottonConnect
Renewable sugar cane eco-friendly packaging
Packaging Type Flat-packed; 100% recyclable sugar cane packaging

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 34cm (13.4'') 22kg (49lbs)
Single 90cm (3ft) x 190cm (6ft3) x 34cm (13.4'') 22kg (49lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 34cm (13.4'') 28kg (62lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 34cm (13.4'') 28kg (62lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 34cm (13.4'') 38kg (84lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 34cm (13.4'') 41kg (90lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 34cm (13.4'') 46kg (101lbs)

How it Compares

Vs firmer models: The Astoria Royale's pillow top and pocket spring tension give noticeably more pressure relief at the shoulders and hips. If you sleep on your side, share a bed, or run warm at night, this is likely the better choice. Firmer models suit heavier sleepers or those who want a more rigid, supportive surface with less cushioning at the top.

Vs softer models: The Astoria Royale carries far more structural support beneath its comfort layers than a soft or soft medium mattress. Softer options can feel immediately luxurious but may not maintain spinal alignment as consistently over time, particularly for combination sleepers or couples with different body weights. The pillow top here gives you plushness without sacrificing support.

Vs premium and luxury ranges: The Astoria Royale shares the same handcrafted construction, foam-free natural fillings, and pocket spring technology found in higher-end Hypnos models. The distinction typically lies in the depth of the comfort layers and the range of fillings rather than any compromise in quality or craftsmanship. If you want Hypnos's signature feel and build without stepping into their top-tier pricing, this is a considered place to start.


10 Year Guarantee

The Astoria Royale is backed by Hypnos's 10-year manufacturer's guarantee against defects in materials and workmanship. Built by hand in Great Britain using natural fillings and a single continuous pocket spring system, this is a mattress made to last. The guarantee reflects exactly that.


Awards & Accreditations

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. When the NBF approves a product, it means the materials, construction and practices behind it have all been scrutinised.

Made in Britain - Independently certified confirmation that the Astoria Royale is manufactured in the UK. Every mattress is handcrafted by skilled upholsterers, right here in Great Britain.

Red Tractor Assured - The British wool used in this mattress comes from farms certified under the Red Tractor scheme, covering animal welfare, environmental protection and full supply chain traceability. You know exactly where the materials come from.


Ready to Upgrade Your Sleep for Better Rest?

The Astoria Royale delivers a rare combination: genuine pillow top luxury, responsive natural support, and breathable foam-free construction - all handcrafted in Britain and backed by a 10-year guarantee. Whether you are a side sleeper, share a bed, or simply want a mattress that breathes and performs year after year, this is a mattress worth serious consideration.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Astoria Royale Pillow Top
Category
Mattress
Guarantee
10 years
No. of Springs
ReActivePro 6
DIMENSIONS
Mattress Depth
34cm / 13.4inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

read more

Customer Questions & Answers

  • Is the Astoria Royale Pillow Top available in different firmnesses?

    Yes, it is available in Medium (3/6) and Medium Firm (4/6). If you are unsure which tension is right for you, our sleep experts are happy to help.

  • What is the depth of the Astoria Royale Pillow Top?

    The mattress is 34cm deep.

  • Do I need to turn this mattress?

    No, the Astoria Royale Pillow Top is a no-turn mattress. We recommend rotating it head to toe every 3 months to ensure even wear and extend its lifespan.

  • Is this mattress suitable for a slatted bed base?

    Yes, it is compatible with slatted bases as long as the slats are in good condition and no more than 7cm apart. It is also suitable for divan bases.

  • Is the Astoria Royale Pillow Top foam-free?

    Yes, it is completely foam-free throughout. All fillings are natural or sustainably sourced, including Red Tractor Assured British wool, Talalay latex, Solotexâ„¢ fibre and eOlusâ„¢ recycled fibre.

  • Is this mattress suitable for couples?

    Yes, the independently pocketed ReActiveProâ„¢ spring system minimises motion transfer between sleeping partners, meaning you are far less likely to disturb each other when moving during the night.

  • What is the maximum weight this mattress can support?

    The Astoria Royale Pillow Top is suitable for sleepers up to 114kg (18st) per side. If you are above this weight, we would recommend considering a firmer tension for better support and durability.

  • Is this mattress good for hot sleepers?

    Yes. The combination of Talalay latex, British wool, eOlusâ„¢ recycled fibre and the open pocket spring structure promotes excellent airflow and natural temperature regulation throughout the night, making it a strong choice for those who tend to sleep warm.

  • What guarantee comes with the Astoria Royale Pillow Top?

    It comes with a 10-year manufacturer's guarantee from Hypnos, covering defects in materials and workmanship.

  • Is this mattress recyclable?

    Yes, it is 100% recyclable and designed to never go to landfill. Hypnos also packages it in renewable sugar cane packaging that is fully recyclable.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,599
Save £540
RRP £2,139
Was £1,849
Single
3ft x 6ft 3in
£1,599
Save £540
RRP £2,139
Was £1,849
Small Double
4ft x 6ft 3in
£1,999
Save £680
RRP £2,679
Was £2,299
Double
4ft 6in x 6ft 3in
£1,999
Save £680
RRP £2,679
Was £2,299
King Size
5ft x 6ft 6in
£1,999
Save £980
RRP £2,979
Was £2,579
European King Size
5ft 3in x 6ft 6in
£2,489
Save £780
RRP £3,269
Was £2,839
Super King Size
6ft x 6ft 6in
£2,699
Save £870
RRP £3,569
Was £3,089

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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