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Hypnos Kensington Deluxe Divan Bed

Review Stars
5/5
(7 Reviews)
Divan Bed
(mattress with base)
Select size:
Select Size
From
£799

Delivery

From £25.59 per month
3 payments from £266.33
18+, T&C’s apply. Credit subject to status

Klarna

Klarna

Pay in 3

Based on a spend of £799

3 interest-free payments of £266.33

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Spread the cost with finance

Finance example based on a spend of £799
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£66.58
£799.00
24 months
(9.9% APR)
£36.68
£880.38
36 months
(9.9% APR)
£25.59
£921.08

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs

Features You'll Love

  • Medium - Good all rounder for front, side or back sleepers.
  • Complete sleep set: base and Hypnos Kensington Deluxe mattress included. Everything you need in one purchase
  • Hypnos: Royal Warrant holder, handcrafted in Britain by fourth and fifth-generation craftsmen
  • ReActiveâ„¢ 6-Turn Pocket Springs - zoned support that moves with you, not your partner
  • 10 year manufacturer's guarantee included - covers both base and mattress
  • Platform Top or Firm Edge Pocket Sprung base: choose your preferred feel and support level
  • Red Tractor Assured British Wool & Solotexâ„¢ comfort fillings
  • Hand tufted with zoned support - targeted spinal alignment from the first night
  • Fully recyclable - designed to never go to landfill

Product Description

The Hypnos Kensington Deluxe Divan Bed is a complete handcrafted divan bed set made exclusively for Land of Beds, available in Small Single through to Super King Size including Zip and Link configurations. Each set includes a choice of Platform Top or Firm Edge Pocket Sprung base paired with the Hypnos Kensington Deluxe mattress - a medium-feel (3/6), no-turn pocket spring mattress with 1,200 zoned springs, filled with Red Tractor Assured British Wool and Solotexâ„¢ comfort fibre, hand tufted and finished with 2 rows of hand side stitching. Hypnos has held a Royal Warrant for beds and mattresses since 1929, and every Kensington Deluxe set is backed by a free 10-year guarantee covering both base and mattress.


Who Is This Divan Set For?

A handcrafted divan bed set from Hypnos, made exclusively for Land of Beds, including the Kensington Deluxe medium (3/6) zoned pocket spring mattress with Red Tractor Assured British Wool and Solotexâ„¢ fillings, an upholstered base available in a range of fabrics and colours, flexible storage options, and a free 10-year guarantee covering both base and mattress.

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately
  • Side sleepers - the zoned spring layout softens at the hips and shoulders to cushion pressure points while keeping the spine aligned
  • Back sleepers - firmer lumbar support in the spring system helps maintain the spine's natural curve throughout the night
  • Front sleepers - firm enough to prevent hips from sinking too far while remaining comfortable throughout the night
  • Combination sleepers - responsive zoned pocket springs adapt as you change position, so the mattress works however you sleep
  • Couples - 1,200 independently wrapped pocket springs move independently so you won't disturb each other
  • Hot sleepers - British Wool regulates temperature naturally, and the Cocona cover and Solotexâ„¢ fibre both promote active airflow through the mattress
  • People with back pain - the zoned lumbar support delivers extra firmness where it is most needed
  • Customers who need integrated storage - choose from 2 drawers, 4 drawers, Hideaway platform top storage, or SuperStorage ottoman lift
  • Eco-conscious buyers - 100% foam-free, 100% recyclable, sugar cane packaging, and natural materials traceable to Red Tractor certified farms
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who strongly prefer a very firm feel - the Kensington Deluxe is a medium (3/6) feel; see our firm divan range for firmer options
  • Up to 114kg (18st) per side

Worth knowing:

  • This set includes the divan base and the Kensington Deluxe mattress. A headboard is not included and is sold separately. See the compatible Hypnos headboard range for options to complete your look
  • Storage configuration: choose non storage, 2 full size drawers, 4 full size drawers, Hideaway platform top (concealed cavity beneath an upholstered valance), or SuperStorage ottoman (full base lift via hydraulic pistons, maximum 44kg per side). Drawer storage has a 20kg per standard drawer weight limit. Side drawers require clear floor space on the drawer side to open fully
  • Feet or castors: the base comes with silver castors secured onto hardwood corner blocks, giving easy repositioning

Inside This Divan Set

Platform Top or Firm Edge Pocket Sprung Base
What it is: Two base options are available. The Platform Top has a firm wooden platform upholstered in fabric - a solid, stable surface throughout. The Firm Edge Pocket Sprung Base contains 1,000 pocket springs at the top of the base beneath the upholstery, with a reinforced spring border around the perimeter.
How it helps you: The Platform Top provides a consistent, supportive feel across the entire mattress surface. The Firm Edge Pocket Sprung Base adds responsiveness and helps extend the life of the mattress by absorbing some of the daily load. Both options are genuine Hypnos bases covered by the full 10-year guarantee.

Storage Options
What it is: Storage configurations available: non storage; 2 full size drawers; 4 full size drawers; Hideaway (concealed storage cavity beneath an upholstered valance on a platform top base); SuperStorage ottoman (full hydraulic lift of the entire base top, up to 44kg per side).
How it helps you: Drawers are made from hard-wearing laminate with smooth runners and a 20kg per standard drawer weight limit, offering easy daily access without lifting the mattress. SuperStorage suits customers who need maximum storage volume and do not require daily access. The Hideaway suits those who want concealed storage with a low-profile look. Allow clear floor space on the drawer side when ordering a drawer model.

The Included Mattress: Hypnos Kensington Deluxe
What it is: A medium (3/6), no-turn pocket spring mattress with 1,200 zoned springs - firmer in the lumbar region, softer at the hips and shoulders. Filled with Red Tractor Assured British Wool and Solotexâ„¢ comfort fibre. The spring system is the ReActiveâ„¢ 6-Turn Pocket Spring. The mattress is hand tufted, finished with 2 rows of hand side stitching, and covered in a 35% Cocona, 65% Viscose blend. Depth is 27cm.
How it helps you: The zoned spring configuration actively varies support across the body - firmer where you need it in the lumbar region, softer at the shoulders and hips. Solotexâ„¢ adds lofty cushioning depth and promotes airflow, while British Wool regulates temperature naturally. The Triple Edge Protectionâ„¢ border extends the full sleeping surface right to the edge. This is a no-turn mattress - rotate head to toe regularly to maximise lifespan.


Specification

The Set

Feature Detail
Brand Hypnos
Category Divan Bed
Model Kensington Deluxe
Exclusive to Land of Beds
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee 10 years - covers both base and mattress
Maximum Weight Per Side Up to 114kg (18st) per side
Certifications Royal Warrant - Beds, Mattresses and Upholstery
NBF Approved
Made in Britain
Fire resistance BS7177:2008 compliant
Country of Manufacture Great Britain
Sustainability Foam-free
100% recyclable
Red Tractor Assured natural materials
Packaging Type Partially assembled - 100% recyclable sugar cane packaging

The Base

Feature Detail
Base Type Platform Top or Firm Edge Pocket Sprung (1,000 pocket springs)
Upholstery Available in a range of fabrics and colours
Storage Options Non storage
2 full size drawers
4 full size drawers
Hideaway platform top storage
SuperStorage ottoman
Drawer Weight Limit 20kg per standard drawer
Ottoman Base Weight Limit 44kg per side
Feet or Castors Silver castors on hardwood corner blocks
Base Depth (inc. castors) Platform Top: 36cm (14.2'')
Firm Edge Pocket Sprung: 37.5cm (14.8'')
Hideaway: 46.5cm (18.3'')
SuperStorage ottoman: 41cm (16.1'')
Headboard Included No - sold separately
Compatible Headboards Hypnos headboard range - see product page for compatible options
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Hypnos Kensington Deluxe
Firmness Medium (3/6)
Mattress Type Pocket spring with zoned support and natural fillings
Foam Free Yes
Spring System ReActiveâ„¢ 6-Turn Pocket Spring
Spring Count 1,200
Comfort Layers Red Tractor Assured British Wool, Solotexâ„¢
Cover Material 35% Cocona, 65% Viscose
Mattress Finish Hand Tufted
Mattress Depth 27cm
Edge Support Yes - Triple Edge Protectionâ„¢
Motion Isolation Yes
Temperature Regulation Yes - British Wool, Solotexâ„¢ fibre and Cocona cover regulate temperature and promote airflow
Hypoallergenic Yes
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 2 rows hand side stitching
Single or Double Sided Single sided - do not flip
Care Instructions No need to flip. Rotate head to toe regularly to extend lifespan
Ideal For Side sleepers, combination sleepers, couples, people with back pain

Dimensions

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. castors) MATTRESS WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 63cm (24.8'') [TO CONFIRM]kg ([TO CONFIRM]lbs)
Single 90cm (3ft) x 190cm (6ft3) x 63cm (24.8'') [TO CONFIRM]kg ([TO CONFIRM]lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 63cm (24.8'') [TO CONFIRM]kg ([TO CONFIRM]lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 63cm (24.8'') [TO CONFIRM]kg ([TO CONFIRM]lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 63cm (24.8'') [TO CONFIRM]kg ([TO CONFIRM]lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 63cm (24.8'') 2 x [TO CONFIRM]kg ([TO CONFIRM]lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 63cm (24.8'') [TO CONFIRM]kg ([TO CONFIRM]lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 63cm (24.8'') 2 x [TO CONFIRM]kg ([TO CONFIRM]lbs)
BASE TYPE DEPTH (inc. castors)
Platform Top 36cm (14.2'')
Firm Edge Pocket Sprung Base 37.5cm (14.8'')
Hideaway Base 46.5cm (18.3'')
SuperStorage Ottoman Base 41cm (16.1'')

The castors add approximately 5cm of height, lifting the base off the ground.


How It Compares

Vs bed frames: A divan set sits lower to the floor and has a more minimal profile than most bed frames. The base is fully upholstered with no exposed legs or joints. Crucially, the set includes the matched Kensington Deluxe mattress - bed frame buyers purchase their mattress separately. See our full range of bed frames if you prefer an open frame design.

Vs other Hypnos divan sets in the range: The Kensington Deluxe steps up from the Solace with the addition of Solotexâ„¢ comfort fibre, a zoned spring layout with 1,200 springs for targeted body support, and a no-turn design that removes the need for regular flipping. It sits in the mid-range of the Hypnos lineup, sharing the same handcrafted construction and 10-year guarantee as all models, with more comfort layering than entry-level sets and a lower price point than the deepest pillow top models.

Vs premium Hypnos divan sets: Higher-end Hypnos sets such as the Cambridge Deluxe or Premier Deluxe include a pillow top construction and additional layers of natural fillings for a deeper, more cushioned sleeping surface. If maximum pressure relief or a truly luxurious plush feel is the priority, stepping up is worth considering. The Kensington Deluxe delivers genuinely zoned support and natural comfort credentials at a more accessible price point.


10 Year Guarantee

The Hypnos Kensington Deluxe Divan Bed is backed by Hypnos's free 10-year manufacturer's guarantee against defects in materials and workmanship, covering both the base and the mattress. Handcrafted in Britain with natural fillings, zoned spring support and traditional finishing techniques, this is a sleep set designed and built to last - the guarantee reflects that confidence.


Awards & Accreditations

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. Not every bed brand carries this approval.

Made in Britain - Independently certified confirmation that the Kensington Deluxe Divan Set is manufactured in the UK, by Hypnos's fourth- and fifth-generation craftsmen.


Ready to Upgrade Your Sleep?

The Hypnos Kensington Deluxe Divan Set offers zoned pocket spring support, breathable natural fillings, a no-turn design and flexible base and storage options - all handcrafted in Britain, made exclusively for Land of Beds, and backed by a free 10-year guarantee. Whether you need extra lumbar support, sleep with a partner, or run warm at night, this set is built to work with your body rather than against it.

Select your size above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos divan set is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage and mattress comfort levels.


WHAT'S INCLUDED?
Divan base Yes
Hypnos Kensington Deluxe mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - silver castors
Headboard No - sold separately
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Kensington Deluxe
Category
Divan Bed
Guarantee
10 years
No. of Springs
1200 ReActive 6
DIMENSIONS
Base Depth
36cm / 14.2inch
Mattress Depth
27cm / 10.6inch
Total (Base + Mattress)
63cm / 24.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

read more
Trustpilot Logo
Rated Excellent
Review stars
5/5
(7 Reviews)
  • Quality of product 0 / 5
  • Value for money 0 / 5
  • 5 Star 7
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    Best bed i have ever had great quality

    read more
    Confirmed Customer
    29/07/2024
  • Review stars

    Happy with the purchase of my Kensington bed , very comfortable.

    read more
    Veronica Steward
    13/06/2024
  • Review stars

    Brilliant bed I am so pleased! Best sleep I've had in so long, thank you so much!

    read more
    Janine Johnston
    09/08/2023
  • Review stars

    Highly recommend well worth the money never slept to well

    read more
    Maureen McCarthy
    31/07/2023
  • Review stars

    What can I say!! Absolutely amazing - I stay asleep all night now and wake up each day with no back ache!! Love this bed so much :)

    read more
    Kathryn Bright-Jones
    28/05/2023
  • Review stars

    Best quality mattress and divan I have ever had...very comfortable...would recommend to anyone...perfect medium feel...thanks

    read more
    Andrew Keyes
    04/04/2023
  • Review stars

    Outstanding comfort best bed i`ve ever bought

    read more
    Alice Wright
    15/02/2023

Customer Questions & Answers

  • What is the depth of this mattress and base together?

    The mattress is 27cm and the base is 36cm making a total of 63cm.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • Does this come with wheels or feet?

    This divan bed comes with wheels, also known as castors.

  • Does this divan include a headboard

    No this divan bed doesn't come with a headboard so you can choose the style you prefer from our range of Hypnos headboards.

  • Can I order a fabric sample?

    Yes, you can order as many fabric samples as you'd like. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • Can you build this bed in the room?

    Yes we can assemble your divan bed for you. Simply add this service at the checkout.

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Select Size

Small Single
2ft 6in x 6ft 3in
£799
Save £300
RRP £1,099
Single
3ft x 6ft 3in
£799
Save £300
RRP £1,099
Small Double
4ft x 6ft 3in
£1,059
Save £440
RRP £1,499
Double
4ft 6in x 6ft 3in
£1,059
Save £440
RRP £1,499
King Size
5ft x 6ft 6in
£1,249
Save £530
RRP £1,779
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£1,889
Save £990
RRP £2,879
Super King Size
6ft x 6ft 6in
£1,389
Save £650
RRP £2,039
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£1,889
Save £990
RRP £2,879

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Sample

Call 01928 242829 to order up to 5 free swatches. Alternatively, order them via our Live Chat or email [email protected]

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Divan Bed Assembly £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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