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Hypnos Pillow Top Elite Divan Bed

Review Stars
5/5
(1 Reviews)
Divan Bed
(mattress with base)
Select size:
Select Size
From
£2,429

Delivery

From £77.78 per month

Spread the cost with finance

Finance example based on a spend of £2,429
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£202.42
£2,429.00
24 months
(9.9% APR)
£111.52
£2,676.39
36 months
(9.9% APR)
£77.78
£2,800.13

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs

Features You'll Love

  • Medium Medium Firm - Available in multiple firmnesses
  • Complete sleep set: base and Hypnos Pillow Top Elite mattress included. Everything you need in one purchase
  • Hypnos: Royal Warrant holder, handcrafted in Britain by fourth and fifth-generation craftsmen
  • Featured in The Independent - "We've never slept on a mattress as comfortable as this"
  • ReActivePro™ 6-Turn Pocket Springs - responsive support that moves with you, not your partner
  • 10 year manufacturer's guarantee included - covers both base and mattress
  • Platform Top or Firm Edge Pocket Sprung base: choose your preferred feel and support level
  • Pillow Top construction with Talalay Latex - luxuriously cushioned, naturally hypoallergenic
  • Red Tractor Assured British Wool, Adaptiv™ Comfort Springs, Solotex™ & eOlus™ fillings
  • Triple Edge Protection™ - edge-to-edge support across the full mattress
  • Fully recyclable - designed to never go to landfill

Product Description

The Hypnos Pillow Top Elite Divan Bed is a complete handcrafted divan bed set available in Small Single through to Super King Size including European King Size. Each set includes a choice of Platform Top or Firm Edge Pocket Sprung base paired with the Hypnos Pillow Top Elite mattress - a no-turn luxury pillow top pocket spring mattress available in Medium (3/6) or Medium Firm (4/6), built around Hypnos's ReActivePro™ 6-Turn Pocket Spring system with a pillow top layer containing Talalay Latex, Red Tractor Assured British Wool, Adaptiv™ Comfort Springs, Solotex™ and eOlus™ Sustainable Fibre. Hand tufted with 3 rows of hand side stitching, a Belgian Damask cover and Triple Edge Protection™. Independently reviewed by The Independent. Backed by a free 10-year guarantee covering both base and mattress.


Who Is This Divan Set For?

A handcrafted divan bed set including the Pillow Top Elite no-turn luxury pillow top pocket spring mattress with Talalay Latex, Red Tractor Assured British Wool, Adaptiv™ Comfort Springs, Solotex™ and eOlus™ fillings, a choice of Medium (3/6) or Medium Firm (4/6) tension, an upholstered base available in a range of fabrics and colours, flexible storage options, and a free 10-year guarantee covering both base and mattress.

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately
  • Side sleepers (Medium) - the 3/6 tension and Talalay Latex pillow top deliver exceptional pressure relief at the shoulders and hips while the pocket springs keep the spine aligned
  • Back sleepers - both tensions support the spine; medium provides balance and medium firm provides added stability
  • Front sleepers - firm enough in both tensions to prevent hips from sinking, with the pillow top delivering cushioned comfort on entry
  • Combination sleepers - the ReActivePro™ springs and Adaptiv™ layer adapt precisely as you change position throughout the night
  • Couples - individually wrapped springs move independently so you won't disturb each other
  • Hot sleepers - Talalay Latex, British Wool, Solotex™ and eOlus™ all promote breathability and regulate temperature
  • Allergy sufferers - Talalay Latex is naturally hypoallergenic and antimicrobial
  • Those who want a luxury hotel-quality sleep experience in a no-turn format
  • Customers who need integrated storage - choose from 2 drawers, 4 drawers, Hideaway platform top storage, or SuperStorage ottoman lift
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very firm or extra firm feel - see our firm divan range for firmer options
  • Sleepers who prefer a very soft, deeply sinking feel - see our soft divan range for softer options

Worth knowing:

  • This set includes the divan base and the Pillow Top Elite mattress. A headboard is not included and is sold separately. See the compatible Hypnos headboard range for options to complete your look
  • Tension choice: Medium (3/6) for a cushioned, versatile feel suited to all sleeping positions including side sleepers, or Medium Firm (4/6) for a more supportive feel with the same luxurious pillow top surface. Both tensions are covered by the full 10-year guarantee
  • The Pillow Top Elite is a no-turn mattress - no need to flip. Rotate head to toe regularly to extend lifespan. The pillow top is on one face of the mattress only
  • Storage configuration: choose non storage, 2 full size drawers, 4 full size drawers, Hideaway platform top (concealed cavity beneath an upholstered valance), or SuperStorage ottoman (full base lift via hydraulic pistons, maximum 44kg per side). Drawer storage has a 20kg per standard drawer weight limit. Side drawers require clear floor space on the drawer side to open fully
  • Feet or castors: the base comes with silver castors secured onto hardwood corner blocks, giving easy repositioning

Inside This Divan Set

Platform Top or Firm Edge Pocket Sprung Base
What it is: Two base options are available. The Platform Top has a firm wooden platform upholstered in fabric - a solid, stable surface throughout. The Firm Edge Pocket Sprung Base contains 1,000 pocket springs at the top of the base beneath the upholstery, with a reinforced spring border around the perimeter.
How it helps you: The Platform Top provides a consistent, firm feel beneath the Pillow Top Elite mattress. The Firm Edge Pocket Sprung Base adds responsiveness and helps extend the life of the mattress by absorbing some of the daily load. Both are genuine Hypnos bases covered by the full 10-year guarantee.

Storage Options
What it is: Storage configurations available: non storage; 2 full size drawers; 4 full size drawers; Hideaway (concealed storage cavity beneath an upholstered valance on a platform top base); SuperStorage ottoman (full hydraulic lift of the entire base top, up to 44kg per side).
How it helps you: Drawers are made from hard-wearing laminate with smooth runners and a 20kg per standard drawer weight limit, offering easy daily access without lifting the mattress. SuperStorage suits customers who need maximum storage volume. The Hideaway suits those who want concealed storage with a low-profile look. Allow clear floor space on the drawer side when ordering a drawer model.

The Included Mattress: Hypnos Pillow Top Elite
What it is: A Medium (3/6) or Medium Firm (4/6) no-turn luxury pillow top pocket spring mattress. The spring system is the ReActivePro™ 6-Turn Pocket Spring. The pillow top contains Talalay Latex, Red Tractor Assured British Wool, Adaptiv™ Comfort Springs, Solotex™ and eOlus™ Sustainable Fibre. Hand tufted with 3 rows of hand side stitching, a Belgian Damask cover and Triple Edge Protection™. Depth is 34cm.
How it helps you: The pillow top delivers immediate, enveloping cushioning on entry before the ReActivePro™ springs provide responsive underlying support across both tension options. Talalay Latex provides body-moulding pressure relief, British Wool regulates temperature, and Adaptiv™ Comfort Springs flex to body shape for precise comfort-zone support. This is a no-turn mattress - rotate head to toe regularly.


Specification

The Set

Feature Detail
Brand Hypnos
Category Divan Bed
Model Pillow Top Elite
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee 10 years - covers both base and mattress
Maximum Weight Per Side Up to 114kg (18st) per side
Certifications Royal Warrant - Beds, Mattresses and Upholstery
NBF Approved
Made in Britain
Fire resistance BS7177:2008 compliant
Country of Manufacture Great Britain
Sustainability Foam-free
100% recyclable
Red Tractor Assured natural materials
Talalay Latex from sustainably managed plantations
eOlus™ recycled fibre fillings
Belgian Damask certified sustainable cotton
Packaging Type Partially assembled - 100% recyclable sugar cane packaging

The Base

Feature Detail
Base Type Platform Top or Firm Edge Pocket Sprung (1,000 pocket springs)
Upholstery Available in a range of fabrics and colours
Storage Options Non storage
2 full size drawers
4 full size drawers
Hideaway platform top storage
SuperStorage ottoman
Drawer Weight Limit 20kg per standard drawer
Ottoman Base Weight Limit 44kg per side
Feet or Castors Silver castors on hardwood corner blocks
Base Depth (inc. castors) Platform Top: 36cm (14.2'')
Firm Edge Pocket Sprung: 37.5cm (14.8'')
Hideaway: 46.5cm (18.3'')
SuperStorage ottoman: 41cm (16.1'')
Headboard Included No - sold separately
Compatible Headboards Hypnos headboard range - see product page for compatible options
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Hypnos Pillow Top Elite
Firmness Medium (3/6) or Medium Firm (4/6) - select at time of purchase
Mattress Type Pillow top pocket spring with Talalay Latex and natural fillings
Pillow Top Yes
Foam Free Yes
Spring System ReActivePro™ 6-Turn Pocket Spring
Comfort Layers Talalay Latex, Red Tractor Assured British Wool, Adaptiv™ Comfort Springs, Solotex™, eOlus™ Sustainable Fibre
Cover Material Belgian Damask (certified sustainable cotton yarn and viscose)
Mattress Finish Hand Tufted
Mattress Depth 34cm
Edge Support Yes - Triple Edge Protection™
Motion Isolation Yes
Temperature Regulation Yes - Talalay Latex, British Wool, Solotex™ and eOlus™ all regulate temperature and promote airflow
Hypoallergenic Yes - Talalay Latex is naturally hypoallergenic and antimicrobial
Handles Yes - Flag-stitched, all sides
Air Vents Yes - Chrome
Side Stitching 3 rows hand side stitching
Single or Double Sided Single sided - do not flip
Care Instructions No need to flip. Rotate head to toe regularly to extend lifespan
Ideal For Side sleepers, back sleepers, combination sleepers, allergy sufferers, hot sleepers

Dimensions

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. castors) MATTRESS WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 70cm (27.6'') 25kg (55lbs)
Single 90cm (3ft) x 190cm (6ft3) x 70cm (27.6'') 30kg (66lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 70cm (27.6'') 40kg (88lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 70cm (27.6'') 45kg (99lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 70cm (27.6'') 52kg (114lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 70cm (27.6'') 56kg (123lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 70cm (27.6'') 62kg (137lbs)
BASE TYPE DEPTH (inc. castors)
Platform Top 36cm (14.2'')
Firm Edge Pocket Sprung Base 37.5cm (14.8'')
Hideaway Base 46.5cm (18.3'')
SuperStorage Ottoman Base 41cm (16.1'')

The castors add approximately 5cm of height, lifting the base off the ground.


How It Compares

Vs bed frames: A divan set sits lower to the floor and has a more minimal profile than most bed frames. The base is fully upholstered with no exposed legs or joints. Crucially, the set includes the matched Pillow Top Elite mattress - bed frame buyers purchase their mattress separately. See our full range of bed frames if you prefer an open frame design.

Vs other Hypnos divan sets in the range: The Pillow Top Elite Divan Set is the only pillow top set in the Hypnos range at Land of Beds - a structurally different product from every other divan in the collection. The pillow top construction creates a distinctly cushioned sleeping face that flat-panel mattresses cannot replicate. Combined with Talalay Latex, Adaptiv™ Comfort Springs, British Wool, Solotex™ and eOlus™ in a single no-turn design, and independently recognised by The Independent's testing team, this set is designed for customers who want the most luxurious sleep surface Hypnos produces at Land of Beds.

Vs firmer options: The Pillow Top Elite is available in medium and medium firm tensions, making it unsuitable for those who need a firm or extra firm sleeping surface. If you need greater orthopaedic resistance, the Hypnos range includes dedicated firm and extra firm divan options.


10 Year Guarantee

The Hypnos Pillow Top Elite Divan Bed is backed by Hypnos's free 10-year manufacturer's guarantee against defects in materials and workmanship, covering both the base and the mattress. Handcrafted in Britain with Talalay Latex, Red Tractor Assured British Wool and a luxury pillow top construction, this is the most premium sleep set Hypnos produces at Land of Beds - the guarantee reflects the confidence in its lasting quality.


Awards & Accreditations

The Independent - Indy Best - The Pillow Top Elite has been independently reviewed and featured by The Independent's Indy Best team. Their reviewers assessed it as outstanding for comfort and temperature regulation, calling it one of the most comfortable mattresses they had tested.

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. Not every bed brand carries this approval.

Made in Britain - Independently certified confirmation that the Pillow Top Elite Divan Set is manufactured in the UK, by Hypnos's fourth- and fifth-generation craftsmen.


Ready to Upgrade Your Sleep?

The Hypnos Pillow Top Elite Divan Set is Hypnos's most luxuriously specified sleep set at Land of Beds - a hand-crafted pillow top construction with Talalay Latex, Red Tractor Assured British Wool and Adaptiv™ Comfort Springs, in Medium or Medium Firm tension, all foam-free, fully recyclable and backed by a 10-year guarantee. Independently reviewed by The Independent as a genuinely exceptional sleep experience.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos divan set is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage and mattress comfort levels.


WHAT'S INCLUDED?
Divan base Yes
Hypnos Pillow Top Elite mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - silver castors
Headboard No - sold separately
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Pillow Top Elite
Category
Divan Bed
Guarantee
10 years
No. of Springs
ReActivePro 6
DIMENSIONS
Base Depth
36cm / 14.2inch
Mattress Depth
34cm / 13.4inch
Total (Base + Mattress)
70cm / 27.6inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

read more
Trustpilot Logo
Rated Excellent
Review stars
5/5
(1 Reviews)
  • Quality of product 5 / 5
  • Value for money 5 / 5
  • 5 Star 1
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
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  • Review stars

    An absolutely beautiful bed. You can see the quality and time that goes into making this bed and it is now so much harder to get up each morning!

    read more
    Sophie Grange
    18/11/2024

Customer Questions & Answers

  • What is the depth of this mattress and base together?

    The mattress is 34cm and the base is 36cm making a total of 70cm.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • Does this come with wheels or feet?

    This divan bed comes with wheels, also known as castors.

  • Does this divan include a headboard

    No this divan bed doesn't come with a headboard so you can choose the style you prefer from our range of Hypnos headboards.

  • Can I order a fabric sample?

    Yes, you can order as many fabric samples as you'd like. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • Can you build this bed in the room?

    Yes we can assemble your divan bed for you. Simply add this service at the checkout.

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Select Size

Small Single
2ft 6in x 6ft 3in
£2,429
Save £1,040
RRP £3,469
Single
3ft x 6ft 3in
£2,429
Save £1,040
RRP £3,469
Small Double
4ft x 6ft 3in
£3,169
Save £1,330
RRP £4,499
Double
4ft 6in x 6ft 3in
£3,169
Save £1,330
RRP £4,499
King Size
5ft x 6ft 6in
£3,169
Save £1,920
RRP £5,089
Was £3,559
Super King Size
6ft x 6ft 6in
£4,199
Save £1,800
RRP £5,999

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Sample

Call 01928 242829 to order up to 5 free swatches. Alternatively, order them via our Live Chat or email [email protected]

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Divan Bed Assembly £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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