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Hypnos Clevedon Deluxe Mattress

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£1,079

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From £34.55 per month
3 payments from £359.67
18+, T&C’s apply. Credit subject to status

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Pay in 3

Based on a spend of £1,079

3 interest-free payments of £359.67

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

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Spread the cost with finance

Finance example based on a spend of £1,079
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£89.92
£1,079.00
24 months
(9.9% APR)
£49.54
£1,188.90
36 months
(9.9% APR)
£34.55
£1,243.86

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers - available in Medium or Firm tension
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain - Planet Mark Carbon Neutral Certified
  • Foam-free - natural and sustainable materials throughout
  • Exclusively available at Land of Beds
  • ReActiveProâ„¢ 7-Turn Pocket Springs - Hypnos's premium spring for precise, body-contouring support
  • RWS Certified British Wool & Himalayan Allo, Kapok and Organic Cotton fillings
  • Fully recyclable - designed to never go to landfill

Product Description

The Hypnos Clevedon Deluxe is a handcrafted, no-turn pocket spring mattress made exclusively for Land of Beds, available in Medium (3/6) or Firm (5/6) tension. Built around Hypnos's ReActiveProâ„¢ 7-Turn Pocket Spring system and filled with two comfort layers - British Wool certified to the Responsible Wool Standard and a Himalayan Allo, Kapok and Organic Cotton blended layer - all 100% foam-free and fully recyclable. Finished with a naturally fire-resistant pure cotton cover, hand tufting and 2 rows of hand side stitching, and backed by a free 10-year guarantee. Hypnos holds Planet Mark Carbon Neutral Certification.


Who Is This Mattress For?

A handcrafted, foam-free no-turn pocket spring mattress made exclusively for Land of Beds, featuring Hypnos's ReActiveProâ„¢ 7-Turn spring, RWS Certified British Wool, and a Himalayan Allo, Kapok and Organic Cotton blended layer, with a choice of Medium (3/6) or Firm (5/6) tension.

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - the medium tension cushions shoulders and hips to relieve pressure points while keeping the spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve without feeling too firm
  • Front sleepers - firm enough to prevent hips from sinking too far throughout the night
  • Combination sleepers - the ReActiveProâ„¢ springs adapt precisely as you change position during the night
  • Couples - individually wrapped springs move independently so you won't disturb each other
  • Hot sleepers - RWS Certified British Wool regulates temperature naturally, and Himalayan Allo actively wicks moisture and promotes airflow
  • Eco-conscious sleepers - 100% foam-free, fully recyclable, RWS certified wool, biodegradable Himalayan Allo and Kapok, and organic cotton
  • Sleepers up to 114kg (18st) per side

Firm Feel - 5/6

A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - keeps the spine well supported and aligned throughout the night
  • Front sleepers - keeps the body level and well supported, preventing hips from sinking into the mattress
  • Heavier sleepers who need firm support with the natural breathability of certified British Wool
  • People who prefer a firm, supportive sleeping surface
  • Hot sleepers - RWS Certified British Wool and Himalayan Allo both regulate temperature and wick moisture naturally
  • Eco-conscious sleepers - 100% foam-free, fully recyclable, with the most responsibly certified natural filling combination in the range
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Side sleepers choosing the Firm (5/6) tension - this does not provide sufficient cushioning at the shoulders and hips; the Medium (3/6) option is recommended for side sleepers
  • Sleepers who prefer a very soft, sink-in feel - see our soft mattress range for softer options

Inside This Mattress

ReActiveProâ„¢ 7-Turn Pocket Spring System
What it is: Hypnos's premium pocket spring system with 7 active turns per spring. Each spring is a single continuous coil that moves independently, responding to your body weight and position with exceptional precision and sensitivity, available in Medium or Firm tension.
How it helps you sleep: The additional turns and refined engineering allow each spring to detect and respond to the exact support requirement at each point along your body. Minimal motion transfer between sleeping partners, and the open spring structure drives air through the mattress to regulate temperature and keep it fresh.

RWS Certified British Wool
What it is: British Wool certified to the Responsible Wool Standard (RWS), an independent standard that addresses the welfare of sheep, the land they graze on, and the people and communities involved throughout the supply chain. A more rigorous certification than standard traceability schemes.
How it helps you sleep: A natural insulator that keeps you cool in summer and warm in winter by regulating body temperature and wicking moisture away as you sleep. The RWS certification adds assurance over animal welfare, farm management and environmental responsibility throughout the supply chain.

Himalayan Allo, Kapok and Organic Cotton Blended Layer
What it is: A unique comfort layer combining three sustainably sourced natural fibres. Himalayan Allo is a plant fibre extracted from nettles grown in the Himalayan region, known for its durability and natural breathability. Kapok is a lightweight, hollow seed fibre from tropical Kapok trees, naturally moisture-resistant and buoyant. Together with organically sourced cotton, this trio creates a filling that is both biodegradable and renewable.
How it helps you sleep: Gentle and weightless in feel, the combination delivers support and resilience. Cotton and Allo efficiently absorb moisture and promote natural cooling, keeping the sleeping surface comfortable throughout the night.

Pure Cotton Cover
What it is: A smooth, soft-to-touch cover woven from certified sustainable cotton yarn and viscose, naturally fire-resistant and completely free from chemical fire treatments.
How it helps you sleep: The naturally fire-resistant cotton cover provides a clean, breathable sleeping surface free from synthetic additives, complementing the RWS wool and Himalayan Allo fillings beneath for a wholly natural sleeping environment.

Hand Tufting
What it is: A traditional upholstery technique where tufts are hand-stitched from the top of the mattress to the bottom, securing all comfort layers in place.
How it helps you sleep: Keeps the RWS wool and Himalayan Allo and Kapok fillings evenly distributed and prevents them from shifting over time, maintaining consistent comfort and shape night after night.

2 Rows of Hand Side Stitching
What it is: Senior upholsterers use long needles and twine to hand-stitch the outer springs to the mattress border at both the top and bottom.
How it helps you sleep: Strengthens the edges, prevents spring distortion, and extends the sleeping area right to the border - one of the most labour-intensive finishes in traditional mattress making.


Specification

FEATURE DETAIL
Brand Hypnos
Category Mattress
Model Clevedon Deluxe
Exclusive to Land of Beds
Firmness Medium (3/6) or Firm (5/6) - select at time of purchase
Mattress Type Pocket spring with natural and sustainable fillings
Foam Free Yes
Spring System ReActiveProâ„¢ 7-Turn Pocket Spring
Comfort Layers RWS Certified British Wool, Himalayan Allo, Kapok and Organic Cotton Blended Layer
Cover Material Pure Cotton Cover (certified sustainable cotton yarn and viscose, naturally fire-resistant)
Mattress Finish Hand Tufted
Mattress Depth 27cm
Motion Isolation Yes
Temperature Regulation Yes - RWS Certified British Wool, Himalayan Allo, Kapok and Organic Cotton promote airflow and regulate temperature
Hypoallergenic Yes
Care Instructions No need to flip. Rotate head to toe regularly to extend lifespan
Handles Yes - Flag-stitched, all sides
Air Vents Yes - Chrome
Side Stitching 2 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side Up to 114kg (18st) per side
Guarantee 10 years
Ideal For Side sleepers (Medium), back sleepers, front sleepers, combination sleepers, eco-conscious sleepers
Certifications Royal Warrant - Beds, Mattresses and Upholstery
NBF Approved
Made in Britain
Planet Mark Carbon Neutral Certification
Responsible Wool Standard (RWS)
Fire resistance BS7177:2008 compliant - natural fire resistance via cotton cover construction
Sustainability Foam-free
100% recyclable
RWS Certified British Wool
Himalayan Allo and Kapok - biodegradable and renewable
Organic cotton in comfort layer
Pure cotton cover - certified sustainable cotton
Packaging Type 100% recyclable sugar cane packaging

Dimensions

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 27cm (10.6'') 21kg (46lbs)
Single 90cm (3ft) x 190cm (6ft3) x 27cm (10.6'') 24kg (53lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 27cm (10.6'') 30kg (66lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 27cm (10.6'') 32kg (71lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 27cm (10.6'') 42kg (93lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 27cm (10.6'') 2 x 21kg (46lbs) per half
European King Size 160cm (5ft3) x 200cm (6ft6) x 27cm (10.6'') 45kg (99lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 27cm (10.6'') 50kg (110lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 27cm (10.6'') 2 x 24kg (53lbs) per half

How it Compares

Vs softer models: The Clevedon Deluxe provides tailored body-contouring support through the ReActiveProâ„¢ 7-turn spring, in both Medium and Firm tensions. Soft models suit those who want maximum cushioning with minimal support structure. If you prefer a very soft, plush feel, our soft mattress range is the right starting point.

Vs other Hypnos natural-fibre mattresses in the range: The Clevedon Deluxe is distinguished by its RWS Certified British Wool - a higher standard of wool certification than most other models in the range - combined with the Himalayan Allo and Kapok layer, and a naturally fire-resistant pure cotton cover free from chemical treatments. It is a no-turn mattress designed for those who want genuinely clean, certified natural materials alongside the quality of the ReActiveProâ„¢ 7-Turn spring. The Holywell Supreme steps above it with a 10-turn spring, the additional Fruit Fibre layer and Adaptivâ„¢ Comfort Springs.

Vs firm models: The Firm (5/6) Clevedon Deluxe delivers solid, well-supported sleep with RWS Certified British Wool for natural breathability. Dedicated orthopaedic models in the range provide maximum resistance for heavier sleepers or specific orthopaedic needs; the Clevedon Deluxe Firm suits those who want firm support with premium natural credentials.


10 Year Guarantee

The Hypnos Clevedon Deluxe is backed by Hypnos's free 10-year manufacturer's guarantee against defects in materials and workmanship. Handcrafted in Britain with RWS Certified British Wool, Himalayan Allo and Kapok, a naturally fire-resistant cotton cover and Hypnos's premium ReActiveProâ„¢ spring - this is a mattress built from genuinely clean, certified natural materials. The guarantee reflects that.


Awards & Accreditations

Planet Mark Carbon Neutral Certification - Hypnos holds Planet Mark Carbon Neutral Certification, an independently verified standard recognising organisations committed to reducing carbon emissions and measuring their environmental impact transparently year on year.

Responsible Wool Standard (RWS) - The British Wool in the Clevedon Deluxe is certified to the Responsible Wool Standard, an independent standard covering sheep welfare, land and pasture management, and the rights of workers throughout the supply chain.

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. Not every mattress brand carries this approval.

Made in Britain - Independently certified confirmation that the Clevedon Deluxe is manufactured in the UK, by Hypnos's fourth- and fifth-generation craftsmen.


Ready to Upgrade Your Sleep for Better Rest?

The Hypnos Clevedon Deluxe brings together Hypnos's ReActiveProâ„¢ 7-Turn spring, RWS Certified British Wool, Himalayan Allo and Kapok, and a naturally fire-resistant pure cotton cover - all 100% foam-free, fully recyclable and backed by a 10-year guarantee. In Medium or Firm tension, this is a genuinely clean, certified natural mattress built to Hypnos's handcrafted standard.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos mattress is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Clevedon Deluxe
Category
Mattress
Guarantee
10 years
No. of Springs
ReActivePro 7
DIMENSIONS
Mattress Depth
27cm / 10.6inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

read more

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 27cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress is guaranteed for 10 years.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,079
Save £320
RRP £1,399
Single
3ft x 6ft 3in
£1,079
Save £320
RRP £1,399
Small Double
4ft x 6ft 3in
£1,349
Save £410
RRP £1,759
Double
4ft 6in x 6ft 3in
£1,349
Save £410
RRP £1,759
King Size
5ft x 6ft 6in
£1,349
Save £610
RRP £1,959
Was £1,499
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£2,469
Save £730
RRP £3,199
European King Size
5ft 3in x 6ft 6in
£1,649
Save £500
RRP £2,149
Super King Size
6ft x 6ft 6in
£1,799
Save £550
RRP £2,349
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£2,469
Save £730
RRP £3,199

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

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