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Hypnos Holywell Supreme Mattress

Review Stars
5/5
(1 Reviews)
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£1,339

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From £42.88 per month
3 payments from £446.33
18+, T&C’s apply. Credit subject to status

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Pay in 3

Based on a spend of £1,339

3 interest-free payments of £446.33

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

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Spread the cost with finance

Finance example based on a spend of £1,339
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£111.58
£1,339.00
24 months
(9.9% APR)
£61.47
£1,475.38
36 months
(9.9% APR)
£42.88
£1,543.59

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs

Features You'll Love

  • Medium Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers - available in Medium or Firm tension
  • 10 year manufacturer's guarantee included
  • Handcrafted in Great Britain - Planet Mark Carbon Neutral Certified
  • Foam-free - natural and sustainable materials throughout
  • Exclusively available at Land of Beds
  • ReActiveProâ„¢ 10-Turn Pocket Springs - the most advanced spring in the Hypnos range
  • RWS Certified British Wool, Himalayan Allo, Kapok & Fruit Fibre fillings
  • Adaptivâ„¢ Comfort Springs - an extra comfort layer that flexes individually to your body shape
  • Fully recyclable - designed to never go to landfill

Product Description

The Hypnos Holywell Supreme is a handcrafted, no-turn pocket spring mattress made exclusively for Land of Beds, available in Medium (3/6) or Firm (5/6) tension. It is built around Hypnos's ReActiveProâ„¢ 10-Turn Pocket Spring system - the highest turn count in the Hypnos range at Land of Beds - and filled with four distinct comfort layers: British Wool certified to the Responsible Wool Standard, a Himalayan Allo, Kapok and Organic Cotton blended layer, a Fruit Fibre blended layer derived from banana, pineapple and orange plant fibres, and Adaptivâ„¢ Comfort Springs. All 100% foam-free and fully recyclable, finished with a Belgian Damask cover, hand tufting and 3 rows of hand side stitching. Hypnos holds Planet Mark Carbon Neutral Certification, and every Holywell Supreme is backed by a free 10-year guarantee.


Who Is This Mattress For?

A handcrafted, foam-free no-turn pocket spring mattress made exclusively for Land of Beds, featuring Hypnos's ReActiveProâ„¢ 10-Turn spring - the most advanced in the range - RWS Certified British Wool, Himalayan Allo and Kapok, Fruit Fibre and Adaptivâ„¢ Comfort Springs, and a choice of Medium (3/6) or Firm (5/6) tension.

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - the medium tension cushions shoulders and hips to relieve pressure points while the ReActiveProâ„¢ springs keep the spine aligned
  • Back sleepers - supportive enough to maintain the spine's natural curve without feeling too firm
  • Front sleepers - firm enough to prevent hips from sinking too far throughout the night
  • Combination sleepers - the ReActiveProâ„¢ springs and Adaptivâ„¢ Comfort Springs adapt precisely as you change position
  • Couples - individually wrapped ReActiveProâ„¢ springs move independently so you won't disturb each other
  • Hot sleepers - RWS Certified British Wool, Himalayan Allo and Fruit Fibre all regulate temperature and wick moisture naturally
  • Eco-conscious sleepers - 100% foam-free, fully recyclable, RWS certified wool, biodegradable Himalayan Allo and Kapok, and renewable fruit plant fibres
  • Sleepers up to 114kg (18st) per side

Firm Feel - 5/6

A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - keeps the spine well supported and aligned throughout the night
  • Front sleepers - keeps the body level and well supported, preventing hips from sinking into the mattress
  • Heavier sleepers who need firm support with the natural breathability of certified British Wool
  • People who prefer a firm, supportive sleeping surface
  • Hot sleepers - RWS Certified British Wool, Himalayan Allo and Fruit Fibre all regulate temperature and wick moisture naturally
  • Eco-conscious sleepers - 100% foam-free, fully recyclable, with the most comprehensively certified natural filling stack in the Hypnos range
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Side sleepers choosing the Firm (5/6) tension - this does not provide sufficient cushioning at the shoulders and hips; the Medium (3/6) option is recommended for side sleepers
  • Sleepers who prefer a very soft, sink-in feel - see our soft mattress range for softer options

Inside This Mattress

ReActiveProâ„¢ 10-Turn Pocket Spring System
What it is: Hypnos's most advanced pocket spring system, with 10 active turns per spring - the highest turn count in the Hypnos range at Land of Beds. Each spring is a single continuous coil that moves independently, responding to your body weight and position with maximum sensitivity and precision.
How it helps you sleep: Ten active turns per spring deliver the greatest possible range of response to each point of pressure along the body, allowing the spring to sense and support with exceptional accuracy in whichever tension you choose. The open spring structure drives air through the mattress for superior temperature regulation, and minimal motion transfer means you won't feel your partner move.

RWS Certified British Wool
What it is: British Wool certified to the Responsible Wool Standard (RWS), an independent standard that addresses the welfare of sheep, the land they graze on, and the people and communities involved throughout the supply chain. It is a more rigorous certification than standard traceable wool schemes.
How it helps you sleep: A natural insulator that keeps you cool in summer and warm in winter by regulating body temperature and wicking moisture away as you sleep. The RWS certification adds an additional layer of assurance over animal welfare, farm management and environmental responsibility.

Himalayan Allo, Kapok and Organic Cotton Blended Layer
What it is: A unique comfort layer combining three sustainably sourced natural fibres. Himalayan Allo is a plant fibre extracted from nettles grown in the Himalayan region, known for its durability and natural breathability. Kapok is a lightweight, hollow seed fibre from tropical Kapok trees, naturally moisture-resistant and exceptionally buoyant. Together with organically sourced cotton, this trio creates a filling that is both biodegradable and renewable.
How it helps you sleep: Gentle and weightless in feel, the combination delivers meaningful support and resilience. Cotton and Allo efficiently absorb moisture and promote natural cooling, keeping the sleeping surface comfortable throughout the night.

Fruit Fibre Blended Layer
What it is: A comfort layer woven from natural fibres sourced from fruit plants - including banana, pineapple and orange - using the structural fibres within the plant material that would otherwise go to waste. These fibres are renewable, biodegradable and naturally breathable.
How it helps you sleep: The open structure of natural plant fibres allows air to circulate freely through the comfort layer, regulating temperature and managing moisture throughout the night. It also adds a layer of cushioning support that works in combination with the Adaptivâ„¢ Comfort Springs above and below the main spring unit.

Adaptivâ„¢ Comfort Springs
What it is: A secondary layer of micro springs positioned within the comfort layers above the main pocket spring system. They flex individually to body shapes, creating a balanced and responsive comfort surface.
How it helps you sleep: Adds a second tier of body-responsive support within the comfort zone, allowing the mattress to adapt more precisely to different body shapes and weights, delivering both cushioning and additional support from within the comfort layers themselves.

Belgian Damask Cover
What it is: A soft-to-touch cover woven from certified sustainable cotton yarn and viscose in a damask construction. The cover provides natural fire resistance without the use of chemical treatments, keeping the sleeping surface free from synthetic additives.
How it helps you sleep: The breathable, naturally fire-resistant cover complements the natural and sustainable fillings beneath, providing a comfortable, clean and chemical-free sleeping environment.

Hand Tufting
What it is: A traditional upholstery technique where tufts are hand-stitched from the top of the mattress to the bottom, securing all comfort layers in place.
How it helps you sleep: Keeps the RWS wool, Himalayan Allo, Fruit Fibre and Adaptivâ„¢ layers evenly distributed and prevents them from shifting over time, maintaining consistent comfort and shape night after night.

3 Rows of Hand Side Stitching
What it is: Senior upholsterers use long needles and twine to hand-stitch the outer springs to the mattress border at three points - top, middle and bottom.
How it helps you sleep: Three rows of stitching deliver exceptional edge strength, prevent spring distortion, and extend the sleeping area right to the border. The additional row adds structural integrity that complements the premium 10-turn spring specification throughout.


Specification

FEATURE DETAIL
Brand Hypnos
Category Mattress
Model Holywell Supreme
Exclusive to Land of Beds
Firmness Medium (3/6) or Firm (5/6) - select at time of purchase
Mattress Type Pocket spring with natural and sustainable fillings
Foam Free Yes
Spring System ReActiveProâ„¢ 10-Turn Pocket Spring
Comfort Layers RWS Certified British Wool, Himalayan Allo, Kapok and Organic Cotton Blended Layer, Fruit Fibre Blended Layer, Adaptivâ„¢ Comfort Springs
Cover Material Belgian Damask (certified sustainable cotton yarn and viscose)
Mattress Finish Hand Tufted
Mattress Depth 29cm
Motion Isolation Yes
Temperature Regulation Yes - RWS Certified British Wool, Himalayan Allo, Kapok, Fruit Fibre and Adaptivâ„¢ springs promote airflow and regulate temperature
Hypoallergenic Yes
Care Instructions No need to flip. Rotate head to toe regularly to extend lifespan
Handles Yes - Flag-stitched, all sides
Air Vents Yes - Chrome
Side Stitching 3 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Single sided - do not flip
Country of Manufacture Great Britain
Maximum Weight Per Side Up to 114kg (18st) per side
Guarantee 10 years
Ideal For Side sleepers (Medium), back sleepers, front sleepers, combination sleepers, eco-conscious sleepers
Certifications Royal Warrant - Beds, Mattresses and Upholstery
NBF Approved
Made in Britain
Planet Mark Carbon Neutral Certification
Responsible Wool Standard (RWS)
Fire resistance BS7177:2008 compliant - natural fire resistance via cover construction
Sustainability Foam-free
100% recyclable
RWS Certified British Wool
Himalayan Allo and Kapok - biodegradable and renewable
Fruit Fibre - renewable and biodegradable
Organic cotton in comfort layer
Belgian Damask certified sustainable cotton
Packaging Type 100% recyclable sugar cane packaging

Dimensions

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 29cm (11.4'') 23kg (51lbs)
Single 90cm (3ft) x 190cm (6ft3) x 29cm (11.4'') 26kg (57lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 29cm (11.4'') 33kg (73lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 29cm (11.4'') 35kg (77lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 29cm (11.4'') 46kg (101lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 29cm (11.4'') [TO CONFIRM - see note]
European King Size 160cm (5ft3) x 200cm (6ft6) x 29cm (11.4'') 50kg (110lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 29cm (11.4'') 55kg (121lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 29cm (11.4'') [TO CONFIRM - see note]

How it Compares

Vs softer models: The Holywell Supreme provides generous body-contouring support through the ReActiveProâ„¢ 10-turn spring and Adaptivâ„¢ Comfort Springs, in both Medium and Firm tensions. Soft models suit those who want maximum cushioning with minimal support structure. If you prefer a very soft, plush feel, our soft mattress range is the right starting point.

Vs other Hypnos mattresses in the range: The Holywell Supreme sits at the pinnacle of the Hypnos range at Land of Beds in terms of spring technology, with the ReActiveProâ„¢ 10-Turn spring surpassing all other models. It also introduces the most comprehensive sustainability credentials in the range: RWS Certified British Wool, the Himalayan Allo and Kapok blend, a Fruit Fibre layer from banana, pineapple and orange plant material, and Planet Mark Carbon Neutral Certification. No other product in the range combines this level of spring advancement with this breadth of certified natural and renewable filling materials.

Vs firm models: The Firm (5/6) Holywell Supreme delivers solid support with the natural breathability and temperature regulation of certified British Wool and a suite of plant-based fillings. Dedicated firm and orthopaedic models in the range provide maximum resistance for heavier sleepers or those with specific orthopaedic needs; the Holywell Supreme Firm is the choice when you want firm support combined with the most advanced natural-fibre credentials available.


10 Year Guarantee

The Hypnos Holywell Supreme is backed by Hypnos's free 10-year manufacturer's guarantee against defects in materials and workmanship. With RWS Certified British Wool, Himalayan Allo and Kapok, Fruit Fibre plant fillings, Adaptivâ„¢ Comfort Springs and the ReActiveProâ„¢ 10-Turn spring, this is a mattress built from the highest-quality natural materials Hypnos produces - the guarantee reflects that.


Awards & Accreditations

Planet Mark Carbon Neutral Certification - Hypnos holds Planet Mark Carbon Neutral Certification, an independently verified standard recognising organisations committed to reducing carbon emissions and measuring their environmental impact transparently year on year.

Responsible Wool Standard (RWS) - The British Wool in the Holywell Supreme is certified to the Responsible Wool Standard, an independent standard covering sheep welfare, land and pasture management, and the rights of workers and communities throughout the supply chain. A higher bar than standard traceability schemes.

Hypnos Royal Warrant Holder - Hypnos has held a Royal Warrant since 1929, supplying beds to the British Royal Household. It is a standard of craftsmanship that has to be earned and maintained over generations.

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing. Not every mattress brand carries this approval.

Made in Britain - Independently certified confirmation that the Holywell Supreme is manufactured in the UK, by Hypnos's fourth- and fifth-generation craftsmen.


Ready to Upgrade Your Sleep for Better Rest?

The Hypnos Holywell Supreme brings together the highest turn count spring in the Hypnos range, RWS Certified British Wool, biodegradable Himalayan Allo and Kapok, renewable Fruit Fibre plant fillings and Adaptivâ„¢ Comfort Springs - all 100% foam-free, fully recyclable and backed by a 10-year guarantee. In Medium or Firm tension, this is Hypnos's most advanced natural-materials mattress at Land of Beds.

Select your size and tension above and add to basket. Free UK delivery and your 10-year guarantee are included.

Not sure which Hypnos mattress is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Hypnos
Model
Holywell Supreme
Category
Mattress
Guarantee
10 years
No. of Springs
ReActivePro 10
DIMENSIONS
Mattress Depth
29cm / 11.4inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Hypnos

Hypnos: quality sleep shouldn’t cost the earth.

Hypnos is a fourth- and fifth-generation, UK-based luxury bed and mattress manufacturer known for its high-quality craftsmanship and durability. Proud holders of a Royal Warrant plus many other prestigious accolades, including winners of the Best Bed Manufacturer (Furniture Makers’ Company and Sleep Council) and the Good Design Awards, all of Hypnos' beds are made in the UK. As such, Hypnos has been awarded the Made in Britain label. Hypnos is also NBF (National Bed Federation) approved. These awards and recognitions are testaments to the quality and craftsmanship of Hypnos products and their commitment and reputation for providing excellent service.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Hypos dates back more than 15 years, and our independent customer reviews rate Hypnos products 4.8 out of 5, giving us the confidence to provide Hypnos with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Buying from Hypnos is an investment in a quality, long-lasting, and comfortable bed tailored to your needs, crafted by skilled craftsmen committed to sustainable practises. Using only the finest quality materials, all Hypnos beds and mattresses are handmade by skilled craftsmen, ensuring that each one is of the highest quality and built to last. This is backed up by Hypnos’ long-guarantee period, showing that they are confident in the quality and durability of their products. Hypnos is committed to using sustainable and eco-friendly materials in its products and minimising their environmental impact. All raw natural materials can be traced back to their origin and certified with organisations like Red Tractor, The Woolkeepers®, Better Cotton, CottonConnect, the Soil Association, and the Global Organic Textile Standard—perfect for any eco-conscious customer.

read more
Trustpilot Logo
Rated Excellent
Review stars
5/5
(1 Reviews)
  • Quality of product 5 / 5
  • Value for money 5 / 5
  • 5 Star 1
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
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  • Review stars

    What a gorgeous and luxurious mattress.

    read more
    Emily Harper
    29/09/2025

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 29cm deep.

  • Do I need to turn this mattress?

    This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.

  • How long will this mattress last?

    This mattress is guaranteed for 10 years.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which help wick away moisture allowing air to circulate through the mattress. Therefore in most situations, this mattress won't cause excessive heat.

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Select Size

Small Single
2ft 6in x 6ft 3in
£1,339
Save £410
RRP £1,749
Single
3ft x 6ft 3in
£1,339
Save £410
RRP £1,749
Small Double
4ft x 6ft 3in
£1,669
Save £510
RRP £2,179
Double
4ft 6in x 6ft 3in
£1,699
Save £480
RRP £2,179
King Size
5ft x 6ft 6in
£1,699
Save £730
RRP £2,429
Was £1,859
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£2,899
Save £880
RRP £3,779
European King Size
5ft 3in x 6ft 6in
£2,049
Save £620
RRP £2,669
Super King Size
6ft x 6ft 6in
£2,229
Save £670
RRP £2,899
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£2,899
Save £880
RRP £3,779

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Removal & Recycling £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

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