Sale banner Sales banner image
Ends in… 0ddays 00hhours 00mmins 00ssecs

Tempur Ergo Smart Adjustable Bed

Select size:
Select Size
From
£4,499

Delivery

From £144.07 per month

Spread the cost with finance

Finance example based on a spend of £4,499
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£374.92
£4,499.00
24 months
(9.9% APR)
£206.55
£4,957.22
36 months
(9.9% APR)
£144.07
£5,186.41

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Delivery & Returns FAQs

Features You'll Love

  • Automatic snore response - built-in sensors detect snoring vibrations and gently raise the head end 12 degrees to help open the airways
  • Sleeptracker-AI technology - tracks your sleep throughout the night and delivers personalised insights and coaching via the TEMPUR app
  • Zero gravity preset - raises head and foot simultaneously to reduce pressure on the spine and joints at the touch of a button
  • Two-zone massage - dual-zone massage at the head and foot end with three intensity levels for total relaxation
  • Independent head and foot adjustment - wireless remote control with smooth twin motor operation
  • TEMPUR app compatible - iOS and Android, with daily sleep reports and coaching. Also works with Amazon Alexa for hands-free control
  • Underbed lighting - soft LED illumination beneath the base for safe, subtle nighttime navigation
  • USB charging ports - charge devices from the base without reaching for the wall
  • Choice of five headend styles - No Headend (Horizon), Form, Vertical, Quilted, or Vectra - selected at purchase
  • 10-year guarantee on the frame - 5 years on the adjustable section, 3 years on the motor and remote

Product Description

The TEMPUR Ergo Smart is TEMPUR's most advanced adjustable bed base, combining motorised head and foot adjustment with integrated Sleeptracker-AI technology that automatically detects snoring and gently raises the head end 12 degrees to help open the airways - all without microphones or sound recordings. A wireless remote and dedicated TEMPUR app give full control over position, dual-zone massage, underbed lighting, and USB charging, while daily sleep reports and personalised coaching are delivered through the app on iOS and Android - with Amazon Alexa compatibility for hands-free operation. Available in a choice of five headend styles - No Headend (Horizon), Form, Vertical, Quilted, or Vectra - with King and Super King sizes supplied as a split design of two linked bases, each with its own motor, wireless remote, and independent Sleeptracker-AI sensor. No mattress is included; the Ergo Smart is compatible with any TEMPUR mattress and is backed by a 10-year frame guarantee, 5-year adjustable section guarantee, and 3-year guarantee on the motor and electrical components. OEKO-TEX Standard 100 and TUV Rheinland Certified. VAT relief is available for eligible customers.


Who Is This Adjustable Bed For?

TEMPUR's most advanced adjustable bed base, with integrated Sleeptracker-AI snore detection, dual-zone massage, app-based sleep coaching, and independent head and foot adjustment - sold as a base only, to be paired with a TEMPUR mattress of your choice.

Best for

  • Those who snore or share a bed with someone who snores - the Sleeptracker-AI automatically detects snoring vibrations and raises the head end 12 degrees to help reduce it, without any input from the sleeper
  • Those who want to understand and improve their sleep - the TEMPUR app delivers daily sleep reports and personalised coaching based on real overnight data from the built-in sensors
  • Those with acid reflux, snoring, or circulation concerns - elevating the head and foot end can help manage these conditions, whether manually or automatically
  • Back and combination sleepers - independent head and foot adjustment allows the position to be tailored to reduce pressure on the lower back
  • Those who read or watch television in bed - raising the head end removes the need for extra pillows and supports the neck naturally
  • Couples who want independent adjustment - King and Super King sizes are supplied as two linked bases, each with its own motor, wireless remote, and independent Sleeptracker-AI sensor, so each person adjusts and tracks their side independently
  • Those with back or joint pain - the zero gravity preset distributes body weight evenly and takes pressure off the spine
  • Sleepers up to 150kg (23st 8lb) per side

Not ideal for

  • Those who need a mattress included - the Ergo Smart is a base only; a TEMPUR mattress must be purchased separately
  • Those who want a simple adjustable base without smart technology - the Ergo Smart is built around its AI and app features; if these are not needed, the TEMPUR Arc offers adjustment without the additional technology
  • Rooms planned around a standard 190cm bed length - the Ergo Smart is 207cm long; check room dimensions before ordering

Worth Knowing

  • This product is a base only. No mattress is included. Any TEMPUR mattress sold at Land of Beds is compatible with this base.
  • King Size and Super King Size are supplied as a split design - two separate motorised bases placed side by side, each with its own wireless remote and Sleeptracker-AI sensor. Each side adjusts and tracks independently. Standard single bedding fits each side; you will need two single duvets rather than one large one.
  • The snore response function works by detecting micro-vibrations from snoring - no microphones or sound recordings are used at any point.
  • VAT relief: customers with a long-term illness or who are registered disabled may be exempt from paying VAT on this adjustable bed. View the full VAT relief requirements.
  • Headend style is selected at purchase. Choose from: No Headend (Horizon), Form, Vertical, Quilted, or Vectra. All five options are available across the full size range.
  • The Ergo Smart comes with a choice of six leg styles. With the button foot the total base height is 28cm with 1cm (0.4'') of under-bed clearance. All other leg options give a base height of 39cm with 12cm (4.7'') of under-bed clearance - useful if you want storage space beneath the bed or easier access for cleaning.
  • Fabric samples are available free of charge - up to 5 swatches. Contact our team on 01928 242 829 to request.
  • The Ergo Smart is 207cm (6ft 10in) long - longer than a standard UK bed (190cm). Check room dimensions before ordering.

Inside This Adjustable Bed

Sleeptracker-AI Technology
What it is: Integrated sensors built into the base that monitor movement and micro-vibrations throughout the night, feeding data to the TEMPUR app to generate sleep reports and personalised recommendations.
How it helps you: Gives you a clear picture of how you are actually sleeping - time in each sleep stage, interruptions, and trends over time - so you can make informed changes to improve your sleep quality without guesswork.

Automatic Snore Response
What it is: A function that uses the Sleeptracker-AI sensors to detect the micro-vibrations associated with snoring and automatically raises the head end of the base 12 degrees to help open the airways.
How it helps you: Responds to snoring without waking the sleeper or requiring any input from their partner - particularly useful for those who snore without being aware of it. No microphones or sound recordings are involved at any stage.

Zero Gravity Preset
What it is: A one-touch position on the wireless remote that raises both the head and the foot sections simultaneously to a preset ergonomic angle.
How it helps you: Distributes body weight evenly across the base, reducing pressure on the lower back, joints, and circulation - a position commonly recommended for those recovering from surgery or managing ongoing back pain.

Two-Zone Massage
What it is: A dual-zone massage function built into the base that operates independently at the head end and the foot end, with three intensity levels, controlled from the wireless remote or the TEMPUR app.
How it helps you: Allows you to target the areas that need relaxation - easing tension in the upper body before sleep while leaving the legs at a different setting, or using both zones together for a full body wind-down.

Independent Head and Foot Adjustment
What it is: A motorised system that raises and lowers the head section and the foot section of the base separately, each controlled from the wireless remote.
How it helps you: Lets you find a position that works for sleeping flat, reading upright, watching television, or managing a health condition - without one end affecting the other.

Wireless Remote Control
What it is: A battery-powered remote that operates both motors, the massage function, and the underbed lighting without a cable, alongside the TEMPUR app on iOS and Android.
How it helps you: Lets you adjust every function of the bed from anywhere in the room - and for couples on a split King or Super King, each person has their own remote to control their side independently.

Amazon Alexa Compatibility
What it is: Built-in integration with Amazon Alexa that allows the base to be controlled by voice command through any compatible smart home device.
How it helps you: Lets you adjust position, activate the zero gravity preset, or control the massage function entirely hands-free - useful when settling down for the night without wanting to reach for a remote.

TEMPUR App
What it is: A dedicated iOS and Android application that connects to the base via the Sleeptracker-AI sensors and provides daily sleep reports, personalised coaching, and remote control of base functions.
How it helps you: Acts as a personal sleep coach over time - tracking patterns, identifying what is disrupting your sleep, and giving you specific guidance to improve rest quality, all from your phone.

Underbed Lighting
What it is: A low-level LED light fitted beneath the base, activated from the wireless remote or the TEMPUR app.
How it helps you: Provides safe, subtle illumination for getting in and out of bed at night without turning on a main light - particularly useful for those who get up frequently overnight or who have mobility considerations.

USB Charging Ports
What it is: USB charging points built into the base, accessible from the bed without reaching for a wall socket.
How it helps you: Keeps phones, tablets, and other devices charged overnight without trailing cables across the room - a practical convenience that reduces bedside clutter.

Twin Motor Mechanism
What it is: Two separate motors - one controlling the head section, one the foot - operated independently from the wireless remote.
How it helps you: Means head and foot positions can be changed at the same time or separately without one movement affecting the other, giving precise control over your sleeping or resting position.


Specification

The Base

Feature Detail
Brand TEMPUR
Category Adjustable Bed Base
Model Ergo Smart
What Is Included Adjustable base only. Mattress not included. Headend style and leg style selected at purchase.
Guarantee 10-year guarantee on the frame. 5-year guarantee on the adjustable section. 3-year guarantee on electrical components including the motor and remote control.
Maximum User Weight 150kg (23st 8lb) per side
VAT Relief Eligible - qualifying customers (long-term illness or registered disabled) pay 0% VAT. See our VAT relief guide.
Certifications OEKO-TEX Standard 100
TUV Rheinland Certified
Country of Manufacture Estonia
Adjustment Zones 2-part - independent head and foot adjustment
Motor Configuration Twin motor - independent head and foot control
Control Wireless remote control included as standard. TEMPUR app (iOS and Android). Amazon Alexa compatible.
Zero Gravity Preset Yes - one-touch button on wireless remote and in app
Snore Response Yes - Sleeptracker-AI detects snoring vibrations and raises head end 12 degrees automatically. No microphones used.
Sleep Tracking Yes - Sleeptracker-AI sensors with daily reports and personalised coaching via TEMPUR app
Massage Two-zone (head and foot) with three intensity levels
Underbed Lighting Yes - LED, controlled by remote and app
USB Charging Ports Yes
Headend Options No Headend (Horizon) / Form / Vertical / Quilted / Vectra
Split Design King Size and Super King Size supplied as a split design - two linked bases. Each side adjusts and tracks independently.
Base Height with Button Foot 28cm
Base Height with Other Legs 39cm
Under-Bed Clearance with Button Foot 1cm (0.4'')
Under-Bed Clearance with Other Legs 12cm (4.7'')
Fabric Options Available in a range of fabrics and colours - request up to 5 free swatches by calling 01928 242 829
Assembly Required No tools required - modular assembly

Headend Heights

Headend Style Height from Floor to Top
Horizon (No Headend) Base height only - 28cm with button foot / 39cm with other legs
Form 74cm from floor to top
Vertical 90cm from floor to top
Quilted 90cm from floor to top
Vectra 80cm from floor to top

Dimensions

Size Width x Length (external) Notes
Adjustable King Size 160cm (5ft 3in) x 207cm (6ft 10in) Split design - 2 x 80cm bases
Adjustable Super King Size 190cm (6ft 3in) x 207cm (6ft 10in) Split design - 2 x 95cm bases

Important: The Ergo Smart is 207cm (6ft 10in) long - longer than a standard UK bed (190cm) and longer than most other adjustable beds. Check room dimensions carefully before ordering, including wall clearance for the headend when the head section is fully raised. Available in King Size and Super King Size only.


Headend Options

The TEMPUR Ergo Smart is available in five headend configurations, each available across the full size range and upholstered in the same fabric choices as the base. The headend style is selected at purchase. Heights given are from floor to top of headend.

No Headend - Horizon
A frameless design with no headboard panel. The Horizon gives the Ergo Smart its most minimal, contemporary look - letting the base technology and design take centre stage. The right choice for bedrooms where a clean, furniture-forward aesthetic is the priority, or where a separate headboard is already in place.

Form
Drawing inspiration from Scandinavian nature, the Form headboard gives a calm, natural feel. A plain upholstered fabric panel with a simple, smooth profile - suited to those who want a tidy, unfussy headend without decorative detail. Total height from floor: 74cm.

Vertical
A vertically panelled headend that evokes the harmonious lines of nature with a distinctive linear pattern. The Vertical adds texture and structure while keeping the overall look tailored and contemporary. Total height from floor: 90cm.

Quilted
Expressing both tradition and modernity, the Quilted headend has a firm outer shape with soft-to-the-touch diamond quilting. The right choice for those who want a classic upholstered look with warmth and depth. Total height from floor: 90cm.

Vectra
Celebrating TEMPUR's NASA heritage, the Vectra has a curved, contemporary design with horizontal lines paying homage to spacecraft interiors. A premium, modern finish that works well in minimalist and design-led bedrooms. Total height from floor: 80cm.


How It Compares

Vs standard divan beds: A standard divan bed sits flat and cannot be adjusted, has no sleep tracking, and requires no app or remote to operate. The TEMPUR Ergo Smart is a fundamentally different product - it adjusts independently at the head and foot, responds automatically to snoring, tracks your sleep overnight, and allows you to control the bed by voice. Divan beds are lower in profile, simpler to dress, and cost significantly less. The Ergo Smart is the right choice for those who want to actively improve their sleep through data and positioning, or for those whose sleep is regularly disrupted by snoring. If a flat, low-profile bed is what you need, a divan is the better fit.

Vs other adjustable beds in the range: Most adjustable beds offer head and foot adjustment and stop there. The Ergo Smart goes considerably further - built-in Sleeptracker-AI tracks your sleep overnight and delivers personalised coaching through the TEMPUR app, automatic snore response raises the head end without any input from the sleeper, and dual-zone massage, underbed lighting, and USB charging are all built in as standard. The disc support system also allows the support surface to be customised without tools. For those who want an adjustable base that does more than change position, the Ergo Smart is the most fully featured option in the range.

Vs buying a TEMPUR mattress separately: The Ergo Smart is a base only and is designed to be paired with a TEMPUR mattress. Any TEMPUR mattress sold at Land of Beds is compatible with this base. If you are buying your first TEMPUR adjustable setup, purchasing the base and mattress together ensures full compatibility and a complete sleep system. Browse our full range of TEMPUR mattresses.


10-Year Guarantee

The TEMPUR Ergo Smart is backed by a 10-year guarantee on the frame, covering the base against defects in materials and workmanship for a decade. The adjustable mechanism is guaranteed separately for 5 years, and the electrical components - including the motor, wireless remote, and the Sleeptracker-AI system - are covered for 3 years. Given that the Ergo Smart carries more technology than any other base in the TEMPUR range, the three-tier guarantee structure is an important reassurance - and TEMPUR's confidence in offering 10 years on the frame reflects the quality of the build.


Awards and Accreditations

OEKO-TEX Standard 100 - An independent certification confirming the Ergo Smart has been tested for harmful substances and that all components meet strict safety standards for human health.

TUV Rheinland Certified - Independently verified for product quality and safety by one of the world's leading testing and certification organisations.

Sleeptracker-AI - The Ergo Smart is powered by Sleeptracker-AI, a clinically validated sleep tracking system developed by EarlySense and used in healthcare settings as well as consumer sleep technology.


Ready to Upgrade Your Sleep?

The TEMPUR Ergo Smart is the most technologically advanced adjustable bed base we sell - combining automatic snore response, Sleeptracker-AI sleep coaching, dual-zone massage, underbed lighting, and USB charging with independent motorised adjustment and a choice of five headend styles. For those who snore, sleep restlessly, or simply want to understand and improve their sleep over time, the Ergo Smart is the most complete single solution available. Available in King and Super King, with both sizes supplied as a split design for fully independent adjustment and sleep tracking per side, and free UK delivery included.

Select your size and headend style above and add to basket. Free UK delivery is included.

VAT relief is available for qualifying customers. Find out if you are eligible.

Not sure which adjustable bed is right for you? Read our Adjustable Bed Buying Guide or speak to our team on 01928 242 829.


What's Included?
Adjustable Base Yes
Mattress No - mattress not included. Compatible with any TEMPUR mattress.
Wireless Remote Control Yes - included as standard
TEMPUR App Yes - iOS and Android. Sleeptracker-AI sleep reports, coaching, and base control.
Headend Selected at purchase - Horizon (no headend), Form, Vertical, Quilted, or Vectra
Leg Style Selected at purchase - button foot (28cm height, 1cm clearance) or choice of 5 other leg styles (39cm height, 12cm clearance)
Underbed Lighting Yes
USB Charging Ports Yes
Storage Drawers No
Assembly No tools required - modular system
read more

Product Specification

SUMMARY
Brand
Tempur
Model
Ergo Smart
Category
Adjustable Bed
Guarantee
10 years
WHAT'S INCLUDED?
Mattress
Headboard
Frame

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Tempur

Tempur: The Only Brand Recognised By NASA

With over 30 years of sleep and innovation expertise, Tempur is the only mattress and pillow brand recognised by NASA and certified by the Space Foundation. Supplying the perfect balance of comfort and support, Tempur continues to craft high-quality, luxurious, and affordable products.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Tempur dates back many years, and our independent customer reviews rate Tempur products 4.7 out of 5, giving us the confidence to provide Tempur with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

The secret ingredients found in Tempur material precisely adapt for the best relaxation. (Their formula stays a secret, with fewer than ten people in the world knowing how Tempur makes this exceptional mattress that’s ‘like nothing else on earth!’) Tempur's memory foam promotes more restful sleep by helping to relieve pressure on joints and muscles and reducing motion transfer. Many Tempur products offer a ‘love it or change it’ sleep guarantee and carry extended warranties.

read more

Customer Questions & Answers

  • Does this adjustable bed come with a mattress?

    No - the TEMPUR Ergo Smart is a base only. No mattress is included. Any TEMPUR mattress we sell at Land of Beds is compatible with this base, so you can choose the tension and construction that suits you best and pair it with the Ergo Smart separately.

  • How does the automatic snore response work?

    The Ergo Smart uses Sleeptracker-AI sensors built into the base to detect the micro-vibrations caused by snoring. When snoring is detected, the base automatically raises the head end 12 degrees to help open the airways - without waking the sleeper or requiring any input from their partner. No microphones or sound recordings are used at any point.

  • What does the TEMPUR app actually do?

    The app connects to the Sleeptracker-AI sensors in the base and tracks your sleep throughout the night - monitoring movement, sleep stages, and interruptions. Each morning you receive a daily sleep report along with personalised coaching tips to help you improve over time. You can also use the app to control the base position, massage function, and underbed lighting directly from your phone. It is available on iOS and Android and also works with Amazon Alexa for hands-free control.

  • Can my partner and I track our sleep independently on a King or Super King?

    Yes. King and Super King sizes are supplied as a split design - two separate motorised bases placed side by side. Each base has its own motor, its own wireless remote, and its own independent Sleeptracker-AI sensor, so each person adjusts their side and tracks their own sleep completely independently. You will need two single duvets rather than one large one to work with this setup.

  • What is the difference between the five headend options?

    The Horizon is a no-headboard design for a minimal, frameless look. The Form is a plain upholstered fabric panel at 74cm height. The Vertical has a linear panelled design at 90cm. The Quilted has a classic diamond-pattern quilted panel also at 90cm. The Vectra has a horizontal lined, curved profile at 80cm. All five are upholstered in the same fabric range as the base and selected at the time of purchase.

  • What leg options are available, and does it affect the height of the bed?

    There are six leg options in total. The button foot gives a total base height of 28cm with just 1cm of clearance underneath - ideal for a low, streamlined look. All five other leg styles raise the base to 39cm with 12cm of clearance underneath, which is useful if you want space to store items beneath the bed. Leg style is selected at purchase.

  • Does the Ergo Smart fit in a standard bedroom? It looks quite long.

    The Ergo Smart is 207cm long - longer than a standard UK bed (190cm) and longer than most other adjustable bases on the market. Always measure your room before ordering, including wall clearance at the head end when the head section is fully raised. Our team are happy to help you work through the dimensions if needed - call us on 01928 242 829.

  • Is VAT relief available on the TEMPUR Ergo Smart?

    Yes. Customers with a long-term illness or who are registered disabled may be eligible to purchase the Ergo Smart free of VAT. You can find the full eligibility criteria and how to apply on our VAT relief guide at landofbeds.co.uk/help-and-advice/buying-guides/vat-relief-guide-for-adjustable-beds/

  • What guarantee does the TEMPUR Ergo Smart carry?

    The Ergo Smart is covered by a three-tier guarantee: 10 years on the frame, 5 years on the adjustable mechanism, and 3 years on the electrical components including the motor, wireless remote, and Sleeptracker-AI system. Given the level of technology built into the base, the dedicated 3-year cover on the electrical components is an important reassurance for long-term peace of mind.

  • Can I control the Ergo Smart without using the remote?

    Yes. The TEMPUR app on iOS or Android gives you full control of the base from your phone - including position adjustment, massage settings, and underbed lighting. The Ergo Smart is also compatible with Amazon Alexa, so if you have a compatible smart home device you can control key functions entirely by voice command.

Don't miss these special offers!

Complete your look

More to Explore

Adjustable Beds
Tempur Beds

Select Size

Adjustable King Size
5ft x 6ft 6in Split
£4,499
Save £680
RRP £5,179
Adjustable Super King Size
6ft x 6ft 6in Split
£4,949
Save £740
RRP £5,689

Size Guide

Metric (cm)
width x length
Imperial (ft)
width x length
Small Single
75 x 190cm
2ft 6in x 6ft 3in
Small Single Long
75 x 200cm
2ft 6in x 6ft 6in
Single
90 x 190cm
3ft x 6ft 3in
Long single
90 x 200cm
3ft x 6ft 6in
Small Double
120 x 190cm
4ft x 6ft 3in
Small Double Long
120 x 200cm
4ft x 6ft 6in
Double
135 x 190cm
4ft 6in x 6ft 3in
Long double
135 x 200cm
4ft 6in x 6ft 6in
European Double
140 x 200cm
4ft 8in x 6ft 6in
King Size
150 x 200cm
5ft x 6ft 6in
King Size Zip & Link
2 x 75 x 200cm
2 x 2ft 6in x 6ft 6in
European King Size
160 x 200cm
5ft 3in x 6ft 6in
Super King Size
180 x 200cm
6ft x 6ft 6in
Super King Size Zip & Link
2 x 90 x 200cm
2 x 3ft x 6ft 6in
Small Emperor
200 x 200cm
6ft 6in x 6ft 6in
Small Emperor Zip & Link
2 x 100 x 200cm
2 x 3ft 3in x 6ft 6in
Emperor
215 x 215cm
7ft x 7ft
Emperor Zip & Link
2 x 107.5 x 215cm
2 x 3ft 6in x 7ft

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Sample

Call 01928 242829 to order up to 5 free swatches. Alternatively, order them via our Live Chat or email [email protected]

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

View all