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Vispring Herald Superb Divan Bed

Review Stars
5/5
(1 Reviews)
Divan Bed
(mattress with base)
Select size:
Select Size
From
£3,959

Delivery

From £126.78 per month

Pay By Finance

V12 Finance

Finance example based on a spend of £3,959
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£329.92
£3,959.00
24 months
(9.9% APR)
£181.76
£4,362.22
36 months
(9.9% APR)
£126.78
£4,563.90

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Special Offer Promotions
Request Fabric Swatch

Features You'll Love

  • Soft Medium Firm Extra Firm - Available in multiple firmnesses
  • Complete sleep set: base & Herald Superb mattress
  • Special Offer - Free Official Vispring Mattress Protector - RRP from £269
  • Vispring: handcrafted in Britain since 1901
  • 950 Hand Nested Pocket Springs in the base
  • 30 year manufacturer's guarantee included
  • Sprung or Firm Edge Sprung base: your choice of feel
  • Natural wool, cotton & coir fibre base fillings
  • FSC certified Scandinavian Spruce frame
  • Soft-close storage drawers available

Product Description

The Vispring Herald Superb is a complete handcrafted divan bed set made by Vispring, available from Small Single through to Emperor, including Zip & Link options. Each set includes a choice of Sprung Divan Base or Firm Edge Sprung Divan Base, built from slow-grown Scandinavian Spruce and 950 Hand Nested Pocket Springs, paired with the Herald Superb mattress - a traditional pocket sprung mattress available in Soft, Medium, Firm or Extra Firm tension, filled with 100% Platinum Certified British Fleece Wool, horsehair and cotton. Vispring has been handcrafting beds in Britain since 1901, and every set is backed by a free 30-year guarantee covering both base and mattress.


Who Is This Divan Set For?

A handcrafted divan bed set from Vispring, made in Great Britain since 1901, including the Herald Superb mattress available in Soft, Medium, Firm or Extra Firm tension, a Scandinavian Spruce base with 950 Hand Nested Pocket Springs, optional storage drawers, and a free 30-year guarantee covering both base and mattress.*

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress chosen and tested to work together, removing the guesswork of pairing separately.
  • Side, back, front and combination sleepers - the Herald Superb mattress is available in four tensions, from Soft through to Extra Firm, so you can match the feel to how you sleep.
  • Temperature-sensitive sleepers - natural wool, horsehair and cotton fillings in both the base and mattress breathe and regulate temperature more effectively than foam.
  • Customers who need integrated storage - choose from 2 drawers, 4 drawers or 2+2 Continental drawers, all soft-close and made from solid beech with dovetail joints.
  • Buyers who want a genuine foundation match - the Vispring base uses the same natural fibres and hand-nested pocket spring construction as the mattress it's built to support.
  • Sleepers up to 114kg (18st) per side on Soft, Medium and Firm tensions, or 158kg (25st) per side on the Extra Firm tension.

Not ideal for

  • Customers who want to choose a tension without trying it first - as this range spans Soft to Extra Firm, requesting a fabric or comfort sample before ordering can help.
  • Sleepers over 114kg (18st) per side who are not choosing the Extra Firm tension - we'd recommend the Extra Firm tension or one of our heavier-duty ranges.

Worth knowing:

  • This set includes the divan base and the Herald Superb mattress. A headboard is not included and is sold separately - see the Vispring headboard range on the product page.
  • Storage configuration: choose no storage, 2 full size drawers, 4 full size drawers, or 2+2 Continental drawers. All drawers are soft-close and made from solid beech with dovetail joints.
  • Feet or castors: the base comes on chrome castors, adding 7cm to the base height for a total base depth of 39cm (32cm base plus 7cm castors).

Inside This Divan Set

Sprung Divan Base or Firm Edge Sprung Divan Base
What it is: A genuine Vispring base built from slow-grown Scandinavian Spruce with 950 Hand Nested Pocket Springs. The Sprung Divan Base offers a softer, cushioned feel throughout, while the Firm Edge Sprung Divan Base adds reinforced edge support for a more stable perimeter.
How it helps you: Both options absorb pressure and work in harmony with the mattress above, helping to extend its life and improve overall comfort. The Firm Edge option also makes getting in and out of bed easier thanks to its more stable edge.

Storage Options
What it is: Storage configurations available: no storage, 2 full size drawers, 4 full size drawers, or 2+2 Continental drawers. Drawers are made from solid beech with dovetail joints and a soft-close mechanism.
How it helps you: Gives you practical, good-looking storage for spare bedding and blankets without disturbing your sleep space, with the soft-close mechanism preventing noise disruption.

The Included Mattress: Vispring Herald Superb
What it is: A traditional pocket sprung mattress available in Soft, Medium, Firm or Extra Firm tension, built with 1,476 Hand Nested Pocket Springs and filled with 100% Platinum Certified British Fleece Wool, horsehair and cotton. The mattress is hand tufted with felt washers, finished with 2 rows of hand side stitching, and covered in 100% Viscose with an M-Pure natural fire retardant treatment. Depth is 27cm.
How it helps you: The natural fillings deliver traditional, breathable comfort while the hand nested pocket springs provide body-responsive, independent support. This is a seasonal turn mattress - turning it every 3-4 months helps the fillings settle evenly and extends its lifespan.


Specification

The Set

Feature Detail
Brand Vispring
Category Divan Bed
Model Herald Superb
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee 30 years - covers both base and mattress
Maximum Weight Per Side 114kg (18st) per side on Soft, Medium and Firm tensions; 158kg (25st) per side on Extra Firm
Certifications National Bed Federation (NBF) Approved
FSC Certified Timber
Platinum Certified British Wool (British Wool Marketing Board)
Fire resistance M-Pure Natural Treatment, BS7177:2008 compliant
Country of Manufacture Great Britain
Sustainability Foam-free
Zero Waste to Landfill Policy
FSC certified timber frame
Packaging Type Partially Assembled - minimal assembly required

The Base

Feature Detail
Base Type Sprung Divan Base or Firm Edge Sprung Divan Base (950 Hand Nested Pocket Springs)
Upholstery Available in a wide range of finest quality fabrics and colours
Storage Options Non storage
2 full size drawers
4 full size drawers
2+2 Continental Drawers
Feet or Castors Chrome castors, 7cm high
Base Depth (inc. castors) 39cm (15.4'')
Headboard Included No - sold separately
Compatible Headboards Vispring headboard range - see product page for compatible options
Assembly Required Yes - base arrives in two sections for all sizes bigger than single
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Vispring Herald Superb
Firmness Soft (1/6), Medium (3/6), Firm (5/6) or Extra Firm (6/6) - available in 4 tensions
Mattress Type Traditional pocket sprung mattress with natural fillings
Foam Free Yes
Spring System Vispring Hand Nested Pocket Spring
Spring Count 1,476
Comfort Layers British Fleece Wool, Horsehair, Cotton
Cover Material 100% Viscose
Mattress Finish Hand Tufted with Felt Washers
Mattress Depth 27cm
Edge Support Yes - Tape Edging with 2 rows hand side stitching
Motion Isolation Yes
Temperature Regulation Yes - British Wool fillings and chrome air vents
Hypoallergenic Yes - natural wool and horsehair fillings
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 2 rows hand side stitching
Single or Double Sided Double sided - can be turned
Care Instructions Turn seasonally, every 3-4 months, head to toe
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers

Dimensions & Weights

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. castors) MATTRESS WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 66cm (26'') 32kg (71lbs)
Small Single Long 75cm (2ft6) x 200cm (6ft6) x 66cm (26'') 33kg (73lbs)
Single 90cm (3ft) x 190cm (6ft3) x 66cm (26'') 35kg (77lbs)
Long Single 90cm (3ft) x 200cm (6ft6) x 66cm (26'') 36kg (79lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 66cm (26'') 50kg (110lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 66cm (26'') 52kg (115lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 66cm (26'') 61kg (134lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 66cm (26'') 2 x 33kg (73lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 66cm (26'') 66kg (146lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 66cm (26'') 75kg (165lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 66cm (26'') 2 x 36kg (79lbs)
Small Emperor 200cm (6ft6) x 200cm (6ft6) x 66cm (26'') 85kg (187lbs)
Small Emperor Zip and Link 2 x 100cm (3ft3) x 200cm (6ft6) x 66cm (26'') 2 x 43kg (95lbs)
Emperor 215cm (7ft) x 215cm (7ft) x 66cm (26'') 98kg (216lbs)
Emperor Zip and Link 2 x 107cm (3ft6) x 215cm (7ft) x 66cm (26'') 2 x 49kg (108lbs)
BASE TYPE DEPTH (inc. castors)
Sprung Divan Base 39cm (15.4'')
Firm Edge Sprung Divan Base 39cm (15.4'')

The chrome castors are 7cm high, lifting the base 7cm off the ground. Total depth shown combines the 32cm base with 27cm mattress depth. All measurements are approximate and subject to a tolerance of plus or minus 2cm.


How It Compares

Vs bed frames: A divan set sits lower to the floor and has a more minimal visible profile than most bed frames, with a fully upholstered base and no exposed legs or joints. The set includes the mattress, whereas bed frame buyers purchase their mattress separately. Bed frames offer more design variety but no integrated spring base support beneath the mattress.

Vs other divan sets in this price range: This set sits toward the top of the divan market. Where cheaper divans typically use open coil or basic pocket spring bases with synthetic fillings, the Herald Superb base is hand-built from slow-grown Scandinavian Spruce with 950 hand-nested pocket springs and genuine natural fibre fillings, matched to a mattress of the same construction quality, and backed by a 30-year guarantee rather than the shorter terms typical of entry-level sets.

Vs premium and luxury divan ranges: This set shares the same hand-nested pocket spring construction, natural fillings and traditional craftsmanship found in Vispring's very highest-end collections. The difference is typically in the depth and number of comfort layers, rather than any compromise in the quality of the base construction or craftsmanship.


30 Year Guarantee

The Vispring Herald Superb divan set is backed by Vispring's 30-year manufacturer's guarantee against defects in materials and workmanship, covering both the base and the mattress. Given the quality of materials and the entirely handcrafted construction, this is a set built to last for decades - the guarantee reflects that confidence.


Awards & Accreditations

The Vispring Herald Superb Divan Bed has received the following awards and accreditations:

  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • FSC Certified Timber - The mark of responsible forestry, confirming the timber frame is sourced from sustainably managed forests.
  • Queen's Award for Enterprise - Vispring has been recognised for excellence in international trade, innovation and sustainable development, a mark of the brand's long-standing reputation.
  • Platinum Certified British Wool - The wool used in this set is guaranteed by the British Wool Marketing Board for its high quality and exacting standards.

Ready to Upgrade Your Sleep?

The Herald Superb divan set delivers a genuinely matched foundation and mattress, handcrafted by one of Britain's most established bedmakers, with natural breathable fillings throughout and a choice of four tensions. If you want a complete sleep package built to the same exacting standard from base to cover, backed by a 30-year guarantee, this is a set worth considering.

Not sure which Vispring set is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage, and mattress comfort levels.

Select your size, tension and storage above and add to basket. Free UK delivery and your 30-year guarantee are included.


WHAT'S INCLUDED?
Divan base Yes
Herald Superb mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - chrome castors
Headboard No - sold separately
read more

Product Specification

SUMMARY
Brand
Vispring
Model
Herald Superb
Category
Divan Bed
Guarantee
30 years
No. of Springs
1476
DIMENSIONS
Base Depth
38cm / 15.0inch
Mattress Depth
27cm / 10.6inch
Total (Base + Mattress)
65cm / 25.6inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Vispring

Vispring: making luxury, handmade beds for over 100 years

Manufacturing luxury, handmade, high-quality products since 1901, Vispring created the world’s first pocket-sprung divan. Winners of the Queen’s Award for Enterprise (an accolade reserved for businesses that have excelled in the fields of international trade, innovation, or sustainable development), Vispring‘s long-standing history, finest artisanship, and use of quality products make them one of the finest in the world.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Vispring dates back many years. Our independent customer reviews rate Vispring products 4.9 out of 5, giving us the confidence to give Vispring our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Built to last, Vispring products use traditional techniques and premium materials backed by an impressive 30-year guarantee! Vispring is committed to sustainable manufacturing practises, using eco-friendly materials and processes in producing their products. Vispring makes exceptionally comfortable beds and mattresses.

read more
Trustpilot Logo
Rated Excellent
Review stars
5/5
(1 Reviews)
  • Quality of product 0 / 5
  • Value for money 0 / 5
  • 5 Star 1
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
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  • Review stars

    Superb. Exactly as expected.

    read more
    Ian Middleton
    07/02/2020

Customer Questions & Answers

  • Do I need to turn this mattress?

    This is a seasonal turn mattress which means you need to turn and rotate the mattress. You should rotate it from head to toe monthly and turner over every six months - a good way to remember to turn your mattress is when the clocks changes.

  • Does this divan include a headboard?

    No this divan bed does not come with a headboard so you can choose the style you prefer from our range of Vispring headboards.

  • What are the storage options for this divan bed?

    This divan bed comes with the option of adding 2 drawers, 4 drawers or 2+2 continental drawers.

  • Can I order a fabric sample?

    Yes, you can order as many fabric samples as you'd like. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Can you build this bed in the room?

    Yes we can assemble your divan bed for you. Simply add this service at the checkout.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • How long will this divan bed last?

    This divan bed is guaranteed for 30 years.

Don't miss these special offers!

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Select Size

Small Single
2ft 6in x 6ft 3in
£3,959
Save £991
RRP £4,950
Small Single Long
2ft 6in x 6ft 6in
£4,159
Save £1,036
RRP £5,195
Single
3ft x 6ft 3in
£3,959
Save £991
RRP £4,950
Long Single
3ft x 6ft 6in
£4,159
Save £1,036
RRP £5,195
Small Double
4ft x 6ft 3in
£5,659
Save £1,416
RRP £7,075
Double
4ft 6in x 6ft 3in
£5,659
Save £71,416
RRP £77,075
King Size
5ft x 6ft 6in
£6,599
Save £1,661
RRP £8,260
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£8,789
Save £2,201
RRP £10,990
European King Size
5ft 3in x 6ft 6in
£7,829
Save £1,956
RRP £9,785
Super King Size
6ft x 6ft 6in
£8,099
Save £2,041
RRP £10,140
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£8,789
Save £2,201
RRP £10,990
Small Emperor
6ft 6in x 6ft 6in
£8,939
Save £2,241
RRP £11,180
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
£9,599
Save £2,411
RRP £12,010
Emperor
7ft x 7ft
£10,099
Save £2,546
RRP £12,645
Emperor Zip & Link
2 x 3ft 6in x 7ft
£10,799
Save £2,731
RRP £13,530

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Add this handy service to your order for only £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Special Offer Promotion

Get the following extras absolutely free for a limited time only!

  • Free Vispring Mattress Protector - RRP From £269
    vispring mattress protector

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