Deeper sleeper sale banner Couple laying on bed
Ends in… 0ddays 00hhours 00mmins 00ssecs

Vispring Herald Superb Mattress

Review Stars
4/5
(1 Reviews)
Select size:
Select Size
From
£2,489

Delivery

From £79.70 per month

Pay By Finance

V12 Finance

Finance example based on a spend of £2,489
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£207.42
£2,489.00
24 months
(9.9% APR)
£114.27
£2,742.50
36 months
(9.9% APR)
£79.70
£2,869.30

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs
Special Offer Promotions

Features You'll Love

  • Soft Medium Firm Extra Firm - Available in multiple firmnesses
  • Side, back, front and combination sleepers
  • Special Offer - Free Official Vispring Mattress Protector - RRP from £269
  • 30 year manufacturer's guarantee included
  • Handcrafted in Great Britain since 1901
  • Foam-free - breathable natural materials throughout
  • 1,476 Hand Nested Pocket Springs - moves with you
  • British Wool, horsehair & cotton fillings
  • Hand tufted with felt washers - naturally durable
  • 2 rows hand side stitching - support to the edge
  • NBF approved - built to the highest UK standards

Product Description

The Vispring Herald Superb is a luxury, handcrafted traditional mattress from Vispring, one of Britain's most historic bedmakers and creators of the world's first pocket-sprung divan. Built by hand in Great Britain, it is constructed around 1,476 Hand Nested Pocket Springs made from Vispring's own Vanadium steel, teamed with layers of 100% Platinum Certified British Fleece Wool, horsehair and cotton - entirely foam-free. Available in Soft, Medium, Firm or Extra Firm tension, the Herald Superb combines traditional craftsmanship with natural, breathable materials, and is backed by a free 30-year manufacturer's guarantee.


Who Is This Mattress For?

A luxury, handcrafted pocket sprung mattress from Vispring, built with 1,476 Hand Nested Pocket Springs and natural fillings of British Wool, horsehair and cotton, available in four tensions to suit side, back, front and combination sleepers.

The Herald Superb is available in more than one tension, so you can choose the feel that suits you best. Each tension below has its own guidance on who it suits.

Soft - 1/6

Our softest tension, designed for maximum comfort and pressure relief. Ideal for side sleepers, this feel allows shoulders and hips to gently sink into the mattress for a cushioned, cosy night's sleep.

Best for

  • Side sleepers - the soft tension cushions shoulders and hips to relieve pressure points and keep your spine aligned
  • Lightweight sleepers - the softer feel allows the mattress to contour properly to your body
  • People with pressure point pain - the natural wool and horsehair fillings help reduce pressure on hips, shoulders and joints
  • Those who prefer a plush, traditional feel with genuine give
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Front sleepers - hips may sink too far into the mattress on this tension
  • Heavier sleepers - the Medium, Firm or Extra Firm tensions provide more support

Medium - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - cushions pressure points while keeping your spine aligned
  • Back sleepers - supportive enough to maintain the natural curve of your spine
  • Front sleepers - firm enough to help prevent hips from sinking too far
  • Combination sleepers - the hand nested pocket springs respond independently as you move
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft, sink-in feel
  • Heavier sleepers who may benefit from the Firm or Extra Firm tension

Firm - 5/6

A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - keeps your spine well supported and aligned
  • Front sleepers - keeps your body flat and well supported
  • Heavier sleepers - provides the support needed for proper spinal alignment
  • People who prefer a firm, traditional sleeping surface
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Side sleepers who need more cushioning for shoulders and hips
  • Sleepers who prefer a noticeably softer feel

Extra Firm - 6/6

Our firmest option, offering maximum support and minimal sink. Perfect for front sleepers, heavier individuals, or anyone who prefers a very firm, supportive mattress.

Best for

  • Front sleepers - keeps your body level and well supported
  • Heavier sleepers - extra support and durability, with a higher maximum weight per side
  • People who prefer a very firm, traditional mattress
  • Sleepers up to 158kg (25st) per side

Not ideal for

  • Side sleepers, who are likely to find this tension too firm
  • Lightweight sleepers who would benefit from more cushioning

Inside This Mattress

1,476 Hand Nested Pocket Springs
What it is: Vispring's own springs, made from finest Vanadium steel and hand-nested in a honeycomb pattern, each enclosed in its own natural cotton calico pocket.
How it helps you sleep: Each spring moves independently, sensing the weight, pressure and contours of you and your partner, so you get body-responsive support with minimal disturbance from movement on the other side of the bed.

Hand Teased Fillings
What it is: The traditional process of gently separating natural fibres by hand rather than by machine, giving a more even distribution throughout the mattress.
How it helps you sleep: This enhances the loft and resilience of the fillings, allowing air to move freely through the mattress for a fresher, more breathable sleep surface.

1,200gsm Horsehair Layer
What it is: A generous layer of horsehair, one of the longest and most resilient natural fibres used in traditional bed making.
How it helps you sleep: Horsehair bounces back after compression, helping the mattress recover its shape night after night and adding a natural, springy resilience beneath the comfort layers.

Dual Natural Cotton & British Wool Layers
What it is: Two upholstery layers - 1,000gsm cotton and 1,200gsm 100% Platinum Certified British Fleece Wool - working together above the spring system.
How it helps you sleep: The cotton provides a supportive yet gentle feel while the wool naturally regulates temperature, keeping you cool in summer and warm in winter, and wicking away moisture for a fresher night's sleep.

Tape Edging
What it is: A hand-finishing technique used by Vispring's craftsmen to close the mattress panel and border neatly and securely.
How it helps you sleep: Creates a strong, smooth edge finish that helps the mattress hold its shape over years of use.

2 Rows of Hand Side Stitching
What it is: Traditional hand-side stitching, carried out by senior upholsterers with long needles and natural twine, securing the outer springs to the border.
How it helps you sleep: Prevents the springs from distorting and extends the usable sleeping area right to the edge of the mattress, so you get full support even when sitting or sleeping near the border.

Hand-Tufted with Felt Washers
What it is: A traditional upholstery technique where the fillings are secured by hand with tufts running from the top of the mattress to the bottom, using felt washers for a refined finish.
How it helps you sleep: Keeps the natural fillings evenly distributed throughout the mattress, preventing lumps or bunching and maintaining a consistent, comfortable sleep surface over time.

M-Pure Treated Cover
What it is: A natural, plant-based fire retardant treatment applied to the mattress cover in place of chemical alternatives.
How it helps you sleep: Meets fire safety standards using a sustainable, biodegradable treatment, giving you a fresh and hygienic sleeping surface without synthetic chemicals.

100% Viscose Cover
What it is: A soft, breathable cover made from 100% Viscose fabric.
How it helps you sleep: Adds a smooth, comfortable surface to sleep on while supporting the natural temperature-regulating properties of the fillings beneath.

Flag-Stitched Handles
What it is: Sewn handles positioned on the sides of the mattress using a durable flag-stitch method.
How it helps you sleep: Makes it easier to reposition and turn the mattress as part of its regular care routine, helping it last for years to come.

Chrome Air Vents
What it is: Chrome-finished ventilation eyelets set into the sides of the mattress.
How it helps you sleep: Allow air to circulate through the mattress, helping regulate temperature and keep the sleep surface fresh.

Seasonal Turn Construction
What it is: A double-sided mattress with fillings on both sides, designed to be turned seasonally rather than left on one side.
How it helps you sleep: Turning the mattress every 3-4 months allows the fillings to settle evenly on both sides, helping the mattress keep its shape and comfort for longer.


Specification

FEATURE DETAIL
Brand Vispring
Category Mattress
Model Herald Superb
Firmness Soft (1/6), Medium (3/6), Firm (5/6) or Extra Firm (6/6) - available in 4 tensions
Mattress Type Traditional pocket sprung mattress with natural fillings
Foam Free Yes
Spring System Vispring Hand Nested Pocket Spring
Spring Count 1,476
Comfort Layers British Fleece Wool, Horsehair, Cotton
Cover Material 100% Viscose
Mattress Finish Hand Tufted with Felt Washers
Mattress Depth 27cm
Edge Support Yes - Tape Edging with 2 rows hand side stitching
Motion Isolation Yes
Temperature Regulation Yes - British Wool fillings and chrome air vents
Hypoallergenic Yes - natural wool and horsehair fillings
Care Instructions Turn seasonally, every 3-4 months, head to toe
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 2 rows hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Double sided - can be turned
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st) per side on Soft, Medium and Firm tensions; 158kg (25st) per side on Extra Firm
Guarantee 30 years
Ideal For Side sleepers, back sleepers, front sleepers, combination sleepers
Certifications National Bed Federation (NBF) Approved
Platinum Certified British Wool (British Wool Marketing Board)
Fire resistance M-Pure Natural Treatment, BS7177:2008 compliant
Sustainability Foam-free
Zero Waste to Landfill Policy
Natural, biodegradable fillings
Packaging Type Flat packed

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 27cm (10.6'') 32kg (71lbs)
Small Single Long 75cm (2ft6) x 200cm (6ft6) x 27cm (10.6'') 33kg (73lbs)
Single 90cm (3ft) x 190cm (6ft3) x 27cm (10.6'') 35kg (77lbs)
Long Single 90cm (3ft) x 200cm (6ft6) x 27cm (10.6'') 36kg (79lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 27cm (10.6'') 50kg (110lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 27cm (10.6'') 52kg (115lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 27cm (10.6'') 61kg (134lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 27cm (10.6'') 2 x 33kg (73lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 27cm (10.6'') 66kg (146lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 27cm (10.6'') 75kg (165lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 27cm (10.6'') 2 x 36kg (79lbs)
Small Emperor 200cm (6ft6) x 200cm (6ft6) x 27cm (10.6'') 85kg (187lbs)
Small Emperor Zip and Link 2 x 100cm (3ft3) x 200cm (6ft6) x 27cm (10.6'') 2 x 45kg (95lbs)
Emperor 215cm (7ft) x 215cm (7ft) x 27cm (10.6'') 98kg (216lbs)
Emperor Zip and Link 2 x 107cm (3ft6) x 215cm (7ft) x 27cm (10.6'') 2 x 49kg (108lbs)

All measurements are approximate and subject to a tolerance of plus or minus 2cm.


How it Compares

Vs firmer mattresses: Choosing a softer tension of the Herald Superb over a firmer mattress gives noticeably more cushioning at the shoulders and hips, thanks to the natural wool and horsehair fillings above the pocket springs. If you sleep on your side or want a traditional, plush feel, a softer tension is likely the better fit. Firmer tensions in this same range suit heavier sleepers or those who want minimal sink.

Vs softer mattresses: Choosing a firmer tension of the Herald Superb gives you more structural support from the hand nested pocket springs beneath the comfort layers, while still benefiting from natural, breathable fillings. Softer mattresses can feel more immediately plush but may not maintain spinal alignment as consistently for back, front or heavier sleepers.

Vs premium and luxury mattresses: This mattress shares the same hand-nested pocket spring construction, natural fillings and traditional hand craftsmanship found in higher-priced ranges. The difference is typically in the depth and layering of the comfort fillings, rather than any compromise in the quality of materials or workmanship.


30 Year Guarantee

The Vispring Herald Superb is backed by Vispring's 30-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of materials and the entirely handcrafted construction, this is a mattress built to last for decades - the guarantee reflects that confidence.


Awards & Accreditations

The Vispring Herald Superb has received the following awards and accreditations:

  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • Queen's Award for Enterprise - Vispring has been recognised for excellence in international trade, innovation and sustainable development, a mark of the brand's long-standing reputation.
  • Platinum Certified British Wool - The wool used in this mattress is guaranteed by the British Wool Marketing Board for its high quality and exacting standards.
  • Handcrafted in Great Britain - Every Herald Superb is made by hand in Great Britain, using techniques Vispring has refined since 1901.

Ready to Upgrade Your Sleep?

The Herald Superb delivers genuine British craftsmanship, natural breathable fillings and a choice of four tensions, all handcrafted by one of Britain's most established bedmakers and backed by a 30-year guarantee. Whether you're a side, back, front or combination sleeper, choosing your tension lets you tailor the feel precisely to how you sleep.

Not sure which tension is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.

Select your size and tension above and add to basket. Free UK delivery and your 30-year guarantee are included.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Vispring
Model
Herald Superb
Category
Mattress
Guarantee
30 years
No. of Springs
1476
DIMENSIONS
Mattress Depth
27cm / 10.6inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Vispring

Vispring: making luxury, handmade beds for over 100 years

Manufacturing luxury, handmade, high-quality products since 1901, Vispring created the world’s first pocket-sprung divan. Winners of the Queen’s Award for Enterprise (an accolade reserved for businesses that have excelled in the fields of international trade, innovation, or sustainable development), Vispring‘s long-standing history, finest artisanship, and use of quality products make them one of the finest in the world.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Vispring dates back many years. Our independent customer reviews rate Vispring products 4.9 out of 5, giving us the confidence to give Vispring our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Built to last, Vispring products use traditional techniques and premium materials backed by an impressive 30-year guarantee! Vispring is committed to sustainable manufacturing practises, using eco-friendly materials and processes in producing their products. Vispring makes exceptionally comfortable beds and mattresses.

read more
Trustpilot Logo
Rated Excellent
Review stars
4/5
(1 Reviews)
  • Quality of product 5 / 5
  • Value for money 3 / 5
  • 5 Star 0
  • 4 Star 1
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    Super comfortable and cool in the heat.

    read more
    Customer
    23/08/2025

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 27cm deep.

  • Do I need to turn this mattress?

    This is a turnable mattress, which means you need to turn the mattress over and should rotate from head to toe seasonally to ensure even use.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which helps wick away moisture allowing air to circulate through the mattress. Therefore in most situations this mattress won't cause excessive heat.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • How long will this mattress last?

    This mattress is guaranteed for 30 years.

Don't miss these special offers!

Complete your look

Recently viewed

More to Explore

Mattresses
Vispring Mattresses
Soft Mattresses
Pocket Spring Mattresses
Natural Fibre Mattresses
Orthopaedic Mattresses

Select Size

Small Single
2ft 6in x 6ft 3in
£2,489
Save £621
RRP £3,110
Small Single Long
2ft 6in x 6ft 6in
£2,559
Save £636
RRP £3,195
Single
3ft x 6ft 3in
£2,489
Save £621
RRP £3,110
Long Single
3ft x 6ft 6in
£2,559
Save £636
RRP £3,195
Small Double
4ft x 6ft 3in
£3,369
Save £841
RRP £4,210
Double
4ft 6in x 6ft 3in
£3,369
Save £841
RRP £4,210
King Size
5ft x 6ft 6in
£3,899
Save £1,001
RRP £4,900
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£5,589
Save £1,401
RRP £6,990
European King Size
5ft 3in x 6ft 6in
£4,629
Save £1,156
RRP £5,785
Super King Size
6ft x 6ft 6in
£4,899
Save £1,241
RRP £6,140
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£5,589
Save £1,401
RRP £6,990
Small Emperor
6ft 6in x 6ft 6in
£5,599
Save £1,401
RRP £7,000
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
£6,259
Save £1,571
RRP £7,830
Emperor
7ft x 7ft
£6,399
Save £1,616
RRP £8,015
Emperor Zip & Link
2 x 3ft 6in x 7ft
£7,099
Save £1,801
RRP £8,900

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Special Offer Promotion

Get the following extras absolutely free for a limited time only!

  • Free Vispring Mattress Protector - RRP From £269
    vispring mattress protector

Offers are applied automatically at checkout when you purchase today.

Get in the know with our buying guides

View all