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Vispring Sublime Superb Divan Bed

Divan Bed
(mattress with base)
Select size:
Select Size
From
£10,879

Delivery

From £348.37 per month

Pay By Finance

V12 Finance

Finance example based on a spend of £10,879
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£906.58
£10,879.00
24 months
(9.9% APR)
£499.46
£11,987.02
36 months
(9.9% APR)
£348.37
£12,541.22

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Special Offer Promotions
Request Fabric Swatch

Features You'll Love

  • Soft Medium Firm Extra Firm - Available in multiple firmnesses
  • Complete sleep set: Vispring base and Sublime Superb mattress included
  • Special Offer - Free Official Vispring Mattress Protector - RRP from £269
  • Vispring: handmade in Britain since 1901, Queen's Award winner
  • Vispring Hand Nested Pocket Springs - moves with you, not your partner
  • Free 30 year manufacturer's guarantee included
  • Sprung or Firm Edge Sprung base: choose your preferred feel
  • Natural horsehair, wool and cotton fillings in base and mattress
  • Hand tufted mattress with felt washers - naturally temperature regulating
  • FSC certified timber base frame - responsibly sourced
  • Chrome castors included - 7cm high for easy repositioning

Product Description

The Vispring Sublime Superb Divan Bed is a complete handcrafted divan set from Vispring, made in Great Britain since 1901. Each set includes a choice of Sprung or Firm Edge Sprung divan base, built on a slow-grown Scandinavian Spruce frame with its own 1,372 Hand Nested Pocket Springs and natural horsehair, wool and cotton fillings, together with the Sublime Superb mattress, available in Soft, Medium, Firm or Extra Firm tension and built around Vispring's 2,520 Hand Nested Pocket Springs and layers of mohair, silk, horsehair and wool. The base sits on chrome castors for easy repositioning. Every set is backed by a free 30-year guarantee covering both base and mattress.


Who Is This Divan Set For?

A handcrafted divan bed set from Vispring, made in Great Britain since 1901, including the Sublime Superb natural fillings mattress in a choice of four tensions, a Vispring Hand Nested Pocket Sprung base available in Sprung or Firm Edge Sprung options, optional storage drawers, and a free 30-year guarantee covering both base and mattress.

Best for

  • Customers buying a complete sleep package - the set includes a base and mattress engineered and tested to work together, removing the guesswork of pairing separately.
  • Customers who want a choice of feel - Soft, Medium, Firm or Extra Firm tensions are all available on the same handcrafted base.
  • Temperature-sensitive sleepers - the wool, horsehair and cotton fillings in both base and mattress regulate temperature naturally, keeping you cool in summer and warm in winter.
  • Customers who need integrated storage - choose from non-storage, 2 drawers, 4 drawers, or 2+2 Continental drawers, all soft-close and made from solid beech with dovetail joints.
  • Eco-conscious buyers - foam-free, sustainably sourced Platinum Certified wool, and an FSC certified timber base frame.
  • Sleepers up to 114kg (18st) per side on Soft, Medium and Firm; up to 158kg (25st) per side on Extra Firm.

Not ideal for

  • Sleepers who strongly prefer a low-profile, minimalist base - the sprung construction and chrome castors of a Vispring divan sit deeper than a simple platform base. See our bed frame range for a lower profile option.
  • Sleepers over 158kg (25st) per side - we'd recommend speaking to our bed experts about our heavier-duty options.

Worth knowing:

  • This set includes the Vispring divan base and the Sublime Superb mattress. A headboard is not included and is sold separately. See the compatible Vispring headboard range on the product page.
  • Storage configuration: choose non-storage, 2 full size drawers, 4 full size drawers, or 2+2 Continental drawers, all soft-close and crafted from solid beech with dovetail joints. [TO CONFIRM: per-drawer weight limit not published by Vispring - please confirm before publishing.]
  • Feet or castors: the base comes with chrome castors, 7cm high, lifting the bed off the ground and allowing easy repositioning.

Inside This Divan Set

Vispring Divan Base (Sprung or Firm Edge Sprung)
What it is: Two base options are available, both built on a slow-grown Scandinavian Spruce frame. The Sprung Divan Base uses traditional pocket springs throughout for a softer, cushioned feel. The Firm Edge Sprung Divan Base adds reinforced edge support around the perimeter for a more stable sleeping surface and easier access in and out of bed. Both contain 1,372 Hand Nested Pocket Springs and layers of premium horsehair, blended Shetland fleece wool and cotton, and sit on chrome castors.
How it helps you: The Sprung Divan Base helps absorb pressure and enhances the comfort of the mattress above it. The Firm Edge Sprung Divan Base improves durability and stability at the edges. Vispring is the only bed manufacturer to produce its own springs, so the base is engineered to work in harmony with your Sublime Superb mattress - even on its own, a Vispring divan base is more comfortable than many complete mattresses.

Storage Options
What it is: Storage configurations available: non-storage; 2 full size drawers; 4 full size drawers; 2+2 Continental drawers. All drawers are soft-close and crafted from solid beech with dovetail joints.
How it helps you: Soft-close mechanisms prevent noise disruption when accessing your storage, while the solid beech, dovetail-jointed construction is built for long-term durability. This gives you easy, everyday access to spare bedding without lifting the mattress.

Chrome Castors
What it is: Chrome castors, 7cm high, fitted to the base of the divan.
How it helps you: Lifts the bed off the floor and makes repositioning the divan easy, while adding a polished, finished look to the base.

The Included Mattress: Vispring Sublime Superb
What it is: A handcrafted natural fillings mattress available in Soft, Medium, Firm or Extra Firm tension, built around 2,520 Hand Nested Pocket Springs and layers of mohair, silk, horsehair and 100% Platinum Certified Real Shetland Wool and British Fleece Wool, hand tufted with felt washers and finished with 4 rows of genuine hand side stitching and tape edging.
How it helps you: The natural fillings cushion pressure points while the pocket springs provide precise, body-responsive support beneath. Wool, horsehair and cotton layers regulate temperature year-round. This is a double-sided mattress - turn and rotate head to toe seasonally, approximately every 3-4 months, to extend its lifespan.


Specification

The Set

Feature Detail
Brand Vispring
Category Divan Bed
Model Sublime Superb
What Is Included Divan base and mattress. Headboard not included, sold separately.
Guarantee 30 years - covers both base and mattress
Maximum Weight Per Side Up to 114kg (18st) on Soft, Medium and Firm; up to 158kg (25st) on Extra Firm
Certifications National Bed Federation (NBF) Approved
Platinum Certified British Wool (British Wool Marketing Board)
FSC Certified Timber
Fire resistance M-Pure Natural Treatment, BS7177:2008 compliant
Country of Manufacture Great Britain
Sustainability Foam-free
Zero Waste to Landfill Policy
FSC certified timber base frame
Sustainably sourced wool, cleaned without bleach or chemicals

The Base

Feature Detail
Base Type Sprung Divan Base or Firm Edge Sprung Divan Base
Spring System Vispring Hand Nested Pocket Springs
Spring Count 1,372
Base Fillings Horsehair, blended Shetland fleece wool and cotton
Upholstery Available in a wide range of finest quality fabrics and colours
Storage Options Non-storage
2 full size drawers
4 full size drawers
2+2 Continental drawers
Drawer Construction Solid beech with dovetail joints, soft-close
Feet or Castors Chrome castors, 7cm high
Base Depth (inc. Castors) 39cm
Headboard Included No - sold separately
Compatible Headboards Vispring headboard range - see product page for compatible options
Assembly Required Yes
Approx Assembly Time 30-45 mins with two people

The Included Mattress

Feature Detail
Mattress Name Vispring Sublime Superb
Firmness Available in Soft (1/6), Medium (3/6), Firm (5/6) or Extra Firm (6/6)
Mattress Type Pocket sprung with natural fillings
Foam Free Yes
Spring System Vispring Hand Nested Pocket Springs
Spring Count 2,520 (in 2 layers)
Comfort Layers Mohair, Silk, Horsehair, 100% Platinum Certified Real Shetland Wool and British Fleece Wool, Cotton
Cover Material 100% Viscose (Tick 590)
Mattress Finish Hand Tufted with Felt Washers
Mattress Depth 29cm / 11.4"
Motion Isolation Yes - independently moving pocket springs
Temperature Regulation Yes - wool, horsehair and cotton layers with chrome air vents
Hypoallergenic Yes - natural wool fillings
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 4 rows genuine hand side stitching
Single or Double Sided Double sided - can be flipped
Care Instructions Turn and rotate head to toe seasonally, approximately every 3-4 months
Ideal For Side, back, front and combination sleepers (varies by tension)

Dimensions & Weights

SIZE WIDTH x LENGTH x TOTAL DEPTH (inc. Castors) MATTRESS WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 68cm (26.8'') 36kg (79lbs)
Small Single Long 75cm (2ft6) x 200cm (6ft6) x 68cm (26.8'') 36kg (79lbs)
Single 90cm (3ft) x 190cm (6ft3) x 68cm (26.8'') 39kg (86lbs)
Long Single 90cm (3ft) x 200cm (6ft6) x 68cm (26.8'') 39kg (86lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 68cm (26.8'') 55kg (121lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 68cm (26.8'') 57kg (126lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 68cm (26.8'') 67kg (147lbs)
King Size Zip & Link 2 x 75cm (2ft6) x 200cm (6ft6) x 68cm (26.8'') 2 x 36kg (79lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 68cm (26.8'') 72kg (159lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 68cm (26.8'') 82kg (180lbs)
Super King Size Zip & Link 2 x 90cm (3ft) x 200cm (6ft6) x 68cm (26.8'') 2 x 39kg (86lbs)
Small Emperor 200cm (6ft6) x 200cm (6ft6) x 68cm (26.8'') 112kg (246lbs)
Small Emperor Zip & Link 2 x 100cm (3ft3) x 200cm (6ft6) x 68cm (26.8'') 2 x 60kg (132lbs)
Emperor 215cm (7ft) x 215cm (7ft) x 68cm (26.8'') 129kg (284lbs)
Emperor Zip & Link 2 x 107.5cm (3ft6) x 215cm (7ft) x 68cm (26.8'') 2 x 67kg (148lbs)

The chrome castors are 7cm high, lifting the bed 7cm off the ground. Total depth above includes the base, mattress and castors. All dimensions are approximate, subject to a tolerance of +/- 2cm. Weights are based on a medium tension.

BASE TYPE DEPTH (inc. Castors)
Sprung Divan Base 39cm (15.3'')
Firm Edge Sprung Divan Base 39cm (15.3'')

How It Compares

Vs bed frames: A Vispring divan set sits with a fully upholstered, sprung base and has no exposed legs or joints, unlike most bed frames. The set includes the mattress, engineered to work with the base, whereas bed frame buyers purchase their mattress separately. Bed frames offer more design variety in exposed materials such as wood or metal, but no integrated sprung support beneath the mattress.

Vs other divan sets in this price range: This set sits at the top of the divan market. Where cheaper divan sets typically use a static platform top or a smaller number of springs, the Vispring base contains its own 1,372 Hand Nested Pocket Springs and genuine natural fibre fillings, meaning the base itself is comfortable even before a mattress is added. The 30-year guarantee, handcrafted construction and choice of four mattress tensions reflect that positioning.

Vs premium and luxury divan ranges: This set shares the same Hand Nested Pocket Spring technology and natural fillings found across Vispring's other ranges. The difference between Vispring collections is typically in the depth and number of comfort layers in the mattress, rather than any compromise in base construction or craftsmanship - the Sublime Superb sits among Vispring's most generously filled mattresses.


30 Year Guarantee

The Sublime Superb divan set is backed by Vispring's free 30-year manufacturer's guarantee, covering both the base and the mattress against defects in materials and workmanship. Given the quality of the Hand Nested Pocket Springs, natural fillings and handcrafted construction throughout, this is a bed built to last a lifetime - the guarantee reflects that.


Awards & Accreditations

The Vispring Sublime Superb Divan Bed has received several awards and accreditations, including:

  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • Platinum Certified British Wool - The wool used in this set is certified by the British Wool Marketing Board for its high quality and exacting standards, and is sustainably and traceably sourced.
  • FSC Certified Timber - The mark of responsible forestry, confirming the base frame timber is sourced from sustainably managed forests.
  • Queen's Award for Enterprise - Vispring has been recognised with this accolade, reserved for businesses that have excelled in international trade, innovation or sustainable development.
  • Handcrafted in Great Britain since 1901 - Every Sublime Superb set is made by hand in Britain, using techniques Vispring has refined for over 120 years.

Ready to Upgrade Your Sleep?

The Sublime Superb Divan Bed delivers a rare combination: a genuinely comfortable handcrafted base, a choice of four mattress tensions, and breathable natural materials throughout, all backed by a free 30-year guarantee covering the whole set. If you want a complete sleep package with no guesswork over pairing base and mattress, this is one to consider.

Select your size, tension and storage above and add to basket. Free UK delivery and your 30-year guarantee are included.

Not sure which Vispring set is right for you? See our Divan Beds Buying Guide for expert guidance on base types, storage, and mattress comfort levels.


WHAT'S INCLUDED?
Divan base Yes
Vispring Sublime Superb mattress Yes - included as part of the set
Assembly fixings and instructions Yes
Feet or castors Yes - chrome castors
Headboard No - sold separately
read more

Product Specification

SUMMARY
Brand
Vispring
Model
Sublime Superb
Category
Divan Bed
Guarantee
30 years
No. of Springs
2520
DIMENSIONS
Base Depth
39cm / 15.4inch
Mattress Depth
29cm / 11.4inch
Total (Base + Mattress)
68cm / 26.8inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Vispring

Vispring: making luxury, handmade beds for over 100 years

Manufacturing luxury, handmade, high-quality products since 1901, Vispring created the world’s first pocket-sprung divan. Winners of the Queen’s Award for Enterprise (an accolade reserved for businesses that have excelled in the fields of international trade, innovation, or sustainable development), Vispring‘s long-standing history, finest artisanship, and use of quality products make them one of the finest in the world.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Vispring dates back many years. Our independent customer reviews rate Vispring products 4.9 out of 5, giving us the confidence to give Vispring our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Built to last, Vispring products use traditional techniques and premium materials backed by an impressive 30-year guarantee! Vispring is committed to sustainable manufacturing practises, using eco-friendly materials and processes in producing their products. Vispring makes exceptionally comfortable beds and mattresses.

read more

Customer Questions & Answers

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Do I need to turn this mattress?

    This is a seasonal turn mattress which means you need to turn and rotate the mattress. You should rotate it from head to toe monthly and turner over every six months - a good way to remember to turn your mattress is when the clocks changes.

  • Does this divan include a headboard?

    No this divan bed does not come with a headboard so you can choose the style you prefer from our range of Vispring headboards.

  • Can I order a fabric sample?

    Yes, you can order as many fabric samples as you'd like. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Can you build this bed in the room?

    Yes we can assemble your divan bed for you. Simply add this service at the checkout.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • How long will this divan bed last?

    This divan bed is guaranteed for 30 years.

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Select Size

Small Single
2ft 6in x 6ft 3in
£10,879
Save £2,726
RRP £13,605
Small Single Long
2ft 6in x 6ft 6in
£11,479
Save £2,871
RRP £14,350
Single
3ft x 6ft 3in
£10,879
Save £2,726
RRP £13,605
Long Single
3ft x 6ft 6in
£11,479
Save £2,871
RRP £14,350
Small Double
4ft x 6ft 3in
£15,459
Save £3,866
RRP £19,325
Double
4ft 6in x 6ft 3in
£15,459
Save £3,866
RRP £19,325
King Size
5ft x 6ft 6in
£17,899
Save £4,496
RRP £22,395
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£23,439
Save £5,861
RRP £29,300
European King Size
5ft 3in x 6ft 6in
£21,199
Save £5,311
RRP £26,510
Super King Size
6ft x 6ft 6in
£22,269
Save £5,566
RRP £27,835
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£23,439
Save £5,861
RRP £29,300
Small Emperor
6ft 6in x 6ft 6in
£24,769
Save £6,191
RRP £30,960
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
£25,899
Save £6,481
RRP £32,380
Emperor
7ft x 7ft
£28,399
Save £7,106
RRP £35,505
Emperor Zip & Link
2 x 3ft 6in x 7ft
£29,599
Save £7,431
RRP £37,030

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Add this handy service to your order for only £35

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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