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Vispring Sublime Superb Mattress

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5/5
(1 Reviews)
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£8,679

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From £277.92 per month

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V12 Finance

Finance example based on a spend of £8,679
Term
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Total Payable
12 months
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£723.25
£8,679.00
24 months
(9.9% APR)
£398.46
£9,562.95
36 months
(9.9% APR)
£277.92
£10,005.08

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs
Special Offer Promotions

Features You'll Love

  • Soft Medium Firm Extra Firm - Available in multiple firmnesses
  • Suits every sleeper type - pick your ideal tension
  • Special Offer - Free Official Vispring Mattress Protector - RRP from £269
  • Free 30 year manufacturer's guarantee included
  • Handcrafted in Great Britain by Vispring since 1901
  • Foam-free - breathable natural materials throughout
  • 2,520 Hand Nested Pocket Springs - moves with you, not your partner
  • Mohair, silk, horsehair and wool natural fillings
  • Hand tufted with felt washers - naturally temperature regulating
  • Zero Waste to Landfill Policy - built with sustainability in mind

Product Description

The Vispring Sublime Superb is a luxury handcrafted natural fillings mattress from Vispring, the British bed maker that has produced handmade beds since 1901. It's built around Vispring's own Hand Nested Pocket Spring system, 2,520 springs individually hand-nested in a honeycomb pattern and hand-teased with layers of mohair, silk, horsehair, Platinum Certified Shetland and British fleece wool, and cotton, all finished with hand tufting, felt washers and four rows of genuine hand side stitching. No foam, no synthetics. Available in Soft, Medium, Firm or Extra Firm tension, it's designed to offer a relaxing combination of comfort and support across a wide range of body types, and is backed by a free 30 year guarantee.


Who Is This Mattress For?

A handcrafted natural fillings pocket sprung mattress with mohair, silk, horsehair and wool comfort layers, hand tufted with felt washers and available in four tensions, made by Vispring since 1901.

Suits every sleeper type - pick your ideal tension

Soft Feel - 1/6

Our softest tension, designed for maximum comfort and pressure relief. Ideal for side sleepers, this feel allows shoulders and hips to gently sink into the mattress for a cushioned, cosy night's sleep.

Best for

  • Side sleepers - cushions shoulders and hips to relieve pressure points and keep your spine aligned
  • Lightweight sleepers - the softer feel allows the natural fillings to contour properly to your body
  • People with pressure point pain - hand teased mohair, silk and wool layers reduce pressure on hips, shoulders and joints
  • Couples - independently moving pocket springs absorb movement and reduce partner disturbance
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Front sleepers - hips may sink too far into the mattress
  • Heavier sleepers - may not provide enough support
  • Sleepers who prefer a firm feel

Medium Feel - 3/6

The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side sleepers - cushions pressure points while keeping your spine aligned
  • Back sleepers - supportive enough to maintain the natural curve of your spine
  • Front sleepers - firm enough to help prevent hips from sinking too far
  • Combination sleepers - responsive Hand Nested Pocket Springs adapt as you move
  • Couples - pocket springs move independently to reduce partner disturbance
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Sleepers who prefer a very soft feel
  • Heavier sleepers who may benefit from a firmer mattress

Firm Feel - 5/6

A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for

  • Back sleepers - keeps your spine well supported and aligned
  • Front sleepers - keeps your body flat and supported
  • Heavier sleepers - provides the support needed for proper spinal alignment
  • People who prefer a firm, supportive feel
  • Sleepers over 114kg (18st) per side

Not ideal for

  • Side sleepers who need cushioning for shoulders and hips
  • Sleepers who prefer a softer feel

Extra Firm Feel - 6/6

Our firmest option, offering maximum support and minimal sink. Perfect for front sleepers, heavier individuals, or anyone who prefers a very firm, supportive mattress.

Best for

  • Front sleepers - keeps your body level and well supported
  • Heavier sleepers - extra support and durability, with the highest weight allowance in the range
  • People who prefer a very firm mattress
  • Sleepers up to 158kg (25st) per side

Not ideal for

  • Side sleepers
  • Lightweight sleepers
  • Sleepers who prefer a cushioned or softer feel

Note: sleeper types listed above match those in Features You'll Love bullet 2 and are grouped under "Suits every sleeper type - pick your ideal tension" since the range spans four tensions.


Inside This Mattress

Vispring Hand Nested Pocket Springs
What it is: 2,520 springs made from finest Vanadium steel, hand-nested by Vispring craftsmen in a honeycomb pattern across two layers, each enclosed in its own natural cotton calico pocket.
How it helps you sleep: Every spring moves independently, sensing the weight, pressure and contours of you and your partner, so you get precise, body-responsive support with minimal motion transfer.

Hand Teased Fillings
What it is: Vispring's traditional craft of gently separating natural fibres by hand to enhance their inherent qualities and ensure even distribution throughout the mattress.
How it helps you sleep: Creates an opulent, resilient feel and allows air to move freely through the fillings, helping the mattress breathe for a healthier, more comfortable night's sleep.

Mohair Layer
What it is: A luxury fibre from Angora goats, long regarded as one of the most luxurious bed fillings for its softness, durability and insulating properties.
How it helps you sleep: Keeps you warm in winter and cool in summer through natural moisture-wicking, while its exquisite softness adds a genuinely indulgent feel.

Silk Layer
What it is: Fine, strong and highly absorbent silk fibres blended into a durable insulation layer inside the mattress.
How it helps you sleep: Provides a sumptuous, supportive feel and excellent temperature regulation for a naturally luxurious night's sleep.

Horsehair Layer
What it is: The longest natural fibre, taken from the mane and tail of the horse, an essential element of traditional bed making for generations.
How it helps you sleep: Acts like millions of extra springs, bouncing back after compression to help the mattress hold its shape and support you consistently, night after night.

100% Platinum Certified Real Shetland Wool and British Fleece Wool
What it is: Wool awarded the Platinum Certificate and guaranteed by the British Wool Marketing Board, sustainably sourced, cleaned without bleach or chemicals, and hypoallergenic.
How it helps you sleep: A natural insulator that keeps you cool in summer and warm in winter, with hygroscopic properties that help wick away body moisture for a fresher sleep surface.

Cotton Layer
What it is: A soft, durable cotton layer with responsive properties that complements the spring unit beneath it.
How it helps you sleep: Enhances breathability and adds a comfortable feel, working alongside the wool and horsehair layers to regulate temperature.

Tape Edging
What it is: A skilled hand-finishing technique used by Vispring craftsmen to close the mattress panel and border with meticulous care.
How it helps you sleep: Creates a beautifully smooth, strong edge finish that holds its shape and supports the sleeping surface right to the sides.

4 Rows of Genuine Hand Side Stitching
What it is: Traditional hand side stitching carried out by senior upholsterers using long needles and 100% natural twine, securing the outer springs to the border at top and bottom.
How it helps you sleep: Prevents the springs from distorting and extends the usable sleeping area right to the edge of the mattress, so you get full use of the surface without roll-off.

Hand Tufted with Felt Washers
What it is: A traditional upholstery method where fillings are secured by hand with tufts and felt washers, running from the top of the mattress to the bottom.
How it helps you sleep: Keeps all loose fillings evenly distributed and firmly in place, maintaining consistent comfort and a smooth sleeping surface over the long term.

M-Pure Treated Finest Quality Cover
What it is: A finest quality cover in Tick 590, 100% Viscose, treated with M-Pure, a 100% sustainable, biodegradable and environmentally friendly natural fire retardant.
How it helps you sleep: Provides a fresh, hygienic sleeping surface using natural ingredients rather than chemical retardants, for a safer and more comfortable night's sleep.

Flag-stitched Handles
What it is: Handles sewn onto all sides of the mattress using a flag-stitch method for durability.
How it helps you sleep: Makes moving, positioning and turning the mattress straightforward, helping you maintain it properly for lasting comfort.

Chrome Air Vents
What it is: Chrome-finished ventilation eyelets set into the sides of the mattress.
How it helps you sleep: Promotes continuous air circulation through the mattress, regulating temperature and keeping the sleep surface fresh.


Specification

FEATURE DETAIL
Brand Vispring
Category Mattress
Model Sublime Superb
Firmness Available in Soft (1/6), Medium (3/6), Firm (5/6) or Extra Firm (6/6)
Mattress Type Pocket sprung with natural fillings
Foam Free Yes
Spring System Vispring Hand Nested Pocket Springs
Spring Count 2,520 (in 2 layers)
Comfort Layers Mohair, Silk, Horsehair, 100% Platinum Certified Real Shetland Wool and British Fleece Wool, Cotton
Cover Material 100% Viscose (Tick 590)
Mattress Finish Hand Tufted with Felt Washers
Mattress Depth 29cm
Motion Isolation Yes - independently moving pocket springs
Temperature Regulation Yes - wool, horsehair and cotton layers with chrome air vents
Hypoallergenic Yes - natural wool fillings
Care Instructions Turn and rotate head to toe seasonally, approximately every 3-4 months
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 4 rows genuine hand side stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Double sided - can be flipped
Country of Manufacture Great Britain
Maximum Weight Per Side Up to 114kg (18st) on Soft and Medium; over 114kg (18st) on Firm; up to 158kg (25st) on Extra Firm
Guarantee 30 years
Ideal For Side, back, front and combination sleepers (varies by tension - see Who Is This Mattress For)
Certifications National Bed Federation (NBF) Approved
Platinum Certified British Wool (British Wool Marketing Board)
Fire resistance M-Pure Natural Treatment, BS7177:2008 compliant
Sustainability Foam-free
Zero Waste to Landfill Policy
Sustainably sourced wool, cleaned without bleach or chemicals

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 29cm (11.4'') 36kg (79lbs)
Small Single Long 75cm (2ft6) x 200cm (6ft6) x 29cm (11.4'') 36kg (79lbs)
Single 90cm (3ft) x 190cm (6ft3) x 29cm (11.4'') 39kg (86lbs)
Long Single 90cm (3ft) x 200cm (6ft6) x 29cm (11.4'') 39kg (86lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 29cm (11.4'') 55kg (121lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 29cm (11.4'') 57kg (126lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 29cm (11.4'') 67kg (147lbs)
King Size Zip & Link 2 x 75cm (2ft6) x 200cm (6ft6) x 29cm (11.4'') 2 x 36kg (79lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 29cm (11.4'') 72kg (159lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 29cm (11.4'') 82kg (180lbs)
Super King Size Zip & Link 2 x 90cm (3ft) x 200cm (6ft6) x 29cm (11.4'') 2 x 39kg (86lbs)
Small Emperor 200cm (6ft6) x 200cm (6ft6) x 29cm (11.4'') 112kg (246lbs)
Small Emperor Zip & Link 2 x 100cm (3ft3) x 200cm (6ft6) x 29cm (11.4'') 2 x 60kg (132lbs)
Emperor 215cm (7ft) x 215cm (7ft) x 29cm (11.4'') 129kg (284lbs)
Emperor Zip & Link 2 x 107.5cm (3ft6) x 215cm (7ft) x 29cm (11.4'') 2 x 67kg (148lbs)

All dimensions are approximate, subject to a tolerance of +/- 2cm. Weights are based on a medium tension; weight will vary slightly by tension chosen.


How it Compares

Vs firmer mattresses: A Soft or Medium Sublime Superb gives noticeably more pressure relief through its hand teased mohair, silk and wool layers, which cushion the shoulders and hips. If you sleep on your side or share a bed, one of the softer tensions is likely the better choice. Firmer tensions in this same range suit heavier sleepers or those who prefer a more rigid, supportive surface, without needing to change mattress ranges.

Vs softer mattresses: Choosing Firm or Extra Firm within the Sublime Superb range gives you more structural support beneath the natural comfort layers, while still benefiting from the same handcrafted construction. Softer mattresses elsewhere can feel more immediately plush but may not maintain spinal alignment as consistently for combination sleepers, couples with different body weights, or heavier sleepers.

Vs premium and luxury mattresses: The Sublime Superb shares the same Hand Nested Pocket Spring technology, hand tufting and genuine hand side stitching found across Vispring's higher-tiered ranges. The difference is typically in the depth and number of natural filling layers, rather than any compromise in construction quality or craftsmanship.


30 Year Guarantee

The Sublime Superb is backed by Vispring's free 30-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of the Hand Nested Pocket Springs, the depth of natural fillings and the handcrafted construction, this is a mattress built to last a lifetime - the guarantee reflects that.


Awards & Accreditations

The Vispring Sublime Superb has received several awards and accreditations, including:

  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • Platinum Certified British Wool - The wool used in this mattress is certified by the British Wool Marketing Board for its high quality and exacting standards, and is sustainably and traceably sourced.
  • Queen's Award for Enterprise - Vispring has been recognised with this accolade, reserved for businesses that have excelled in international trade, innovation or sustainable development.
  • Handcrafted in Great Britain since 1901 - Every Sublime Superb is made by hand in Britain, using techniques Vispring has refined for over 120 years.

Ready to Upgrade Your Sleep for Better Rest?

The Sublime Superb delivers a rare combination: genuine handcrafted luxury, body-responsive support and breathable natural materials, all backed by a free 30-year guarantee. Whether you're a side sleeper who wants a plush, cushioned feel or a front sleeper who needs firm, level support, one of its four tensions is likely the one for you.

Select your size and tension above and add to basket. Free UK delivery and your 30-year guarantee are included.

Not sure which tension is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Vispring
Model
Sublime Superb
Category
Mattress
Guarantee
30 years
No. of Springs
2520
DIMENSIONS
Mattress Depth
29cm / 11.4inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Vispring

Vispring: making luxury, handmade beds for over 100 years

Manufacturing luxury, handmade, high-quality products since 1901, Vispring created the world’s first pocket-sprung divan. Winners of the Queen’s Award for Enterprise (an accolade reserved for businesses that have excelled in the fields of international trade, innovation, or sustainable development), Vispring‘s long-standing history, finest artisanship, and use of quality products make them one of the finest in the world.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Vispring dates back many years. Our independent customer reviews rate Vispring products 4.9 out of 5, giving us the confidence to give Vispring our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Built to last, Vispring products use traditional techniques and premium materials backed by an impressive 30-year guarantee! Vispring is committed to sustainable manufacturing practises, using eco-friendly materials and processes in producing their products. Vispring makes exceptionally comfortable beds and mattresses.

read more
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Rated Excellent
Review stars
5/5
(1 Reviews)
  • Quality of product 5 / 5
  • Value for money 5 / 5
  • 5 Star 1
  • 4 Star 0
  • 3 Star 0
  • 2 Star 0
  • 1 Star 0
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  • Review stars

    brilliant replaced our old one which we had for 30 years

    read more
    Eric Grove
    09/06/2025

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 29cm deep.

  • Do I need to turn this mattress?

    This is a turnable mattress, which means you need to turn the mattress over and should rotate from head to toe seasonally to ensure even use.

  • Does this mattress have an odour?

    As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.

  • Will this mattress make me hot?

    This product has natural properties which helps wick away moisture allowing air to circulate through the mattress. Therefore in most situations this mattress won't cause excessive heat.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • How long will this mattress last?

    This mattress is guaranteed for 30 years.

Don't miss these special offers!

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Select Size

Small Single
2ft 6in x 6ft 3in
£8,679
Save £2,166
RRP £10,845
Small Single Long
2ft 6in x 6ft 6in
£9,149
Save £2,291
RRP £11,440
Single
3ft x 6ft 3in
£8,679
Save £2,166
RRP £10,845
Long Single
3ft x 6ft 6in
£9,149
Save £2,291
RRP £11,440
Small Double
4ft x 6ft 3in
£12,069
Save £3,021
RRP £15,090
Double
4ft 6in x 6ft 3in
£12,069
Save £3,021
RRP £15,090
King Size
5ft x 6ft 6in
£13,929
Save £3,481
RRP £17,410
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£18,779
Save £4,701
RRP £23,480
European King Size
5ft 3in x 6ft 6in
£16,549
Save £4,141
RRP £20,690
Super King Size
6ft x 6ft 6in
£17,599
Save £4,416
RRP £22,015
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£18,779
Save £4,701
RRP £23,480
Small Emperor
6ft 6in x 6ft 6in
£19,939
Save £4,981
RRP £24,920
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
£21,069
Save £5,271
RRP £26,340
Emperor
7ft x 7ft
£22,659
Save £5,666
RRP £28,325
Emperor Zip & Link
2 x 3ft 6in x 7ft
£23,879
Save £5,971
RRP £29,850

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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