Deeper sleeper sale banner Couple laying on bed
Ends in… 0ddays 00hhours 00mmins 00ssecs

Vispring Regal Superb Mattress

Select size:
Select Size
From
£4,069

Delivery

From £130.30 per month

Pay By Finance

V12 Finance

Finance example based on a spend of £4,069
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£339.08
£4,069.00
24 months
(9.9% APR)
£186.81
£4,483.43
36 months
(9.9% APR)
£130.30
£4,690.71

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Delivery & Returns FAQs
Special Offer Promotions

Features You'll Love

  • Soft Medium Firm Extra Firm - Available in multiple firmnesses
  • Suits side, back, front and combination sleepers
  • Special Offer - Free Official Vispring Mattress Protector - RRP from £269
  • 30 year manufacturer's guarantee included
  • Handcrafted in Great Britain since 1901
  • Foam-free - breathable natural materials throughout
  • 1720 hand nested pocket springs - moves with you, not your partner
  • British Fleece Wool, South American Horsetail & Shetland Wool fillings
  • Hand tufted with felt washers - naturally temperature regulating
  • Fully recyclable - designed to never go to landfill

Product Description

The Vispring Regal Superb is a luxury handcrafted pocket spring mattress from Vispring, the British bed maker that created the world's first pocket-sprung divan in 1901. It's built around 1,720 hand nested pocket springs, individually enclosed in cotton calico pockets, and layered with hand teased British Fleece Wool, South American Horsetail and Shetland Wool - no foam, no synthetics. Available in Soft, Medium, Firm or Extra Firm tension, the result is a deep, voluptuous sleeping surface that combines softness, springiness and lasting support, backed by a free 30 year guarantee.


Who Is This Mattress For?

A luxury handcrafted pocket spring mattress from Vispring, filled with natural British Fleece Wool and South American Horsetail, best suited to sleepers who want a choice of feel, effective temperature regulation and minimal partner disturbance, and available in four tensions to suit every sleep position.

Soft Feel - 1/6: Our softest tension, designed for maximum comfort and pressure relief. Ideal for side sleepers, this feel allows shoulders and hips to gently sink into the mattress for a cushioned, cosy night's sleep.

Best for (Soft):

  • Side sleepers - cushions shoulders and hips to relieve pressure points and keep your spine aligned
  • Lightweight sleepers - the natural fillings contour closely to your body for a plush, sink-in feel
  • Couples - individually wrapped hand nested pocket springs absorb movement and reduce partner disturbance
  • Hot sleepers - breathable wool and horsetail fillings help regulate temperature naturally
  • Sleepers up to 114kg (18st) per side

Not ideal for (Soft):

  • Front sleepers - hips may sink too far into the mattress
  • Heavier sleepers who may benefit from a firmer tension for better support

Medium Feel - 3/6: The goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for (Medium):

  • Side sleepers - cushions pressure points while keeping your spine aligned
  • Back sleepers - supportive enough to maintain the natural curve of your spine
  • Front sleepers - firm enough to help prevent hips from sinking too far
  • Combination sleepers - hand nested pocket springs respond as you move
  • Couples - springs work independently to reduce partner disturbance
  • Sleepers up to 114kg (18st) per side

Not ideal for (Medium):

  • Sleepers who prefer a very soft, sink-in feel
  • Heavier sleepers who may benefit from a firmer tension

Firm Feel - 5/6: A supportive, solid feel designed to keep your body well supported throughout the night. Ideal for back and front sleepers, or those who prefer a firmer sleeping surface.

Best for (Firm):

  • Back sleepers - keeps your spine well supported and aligned
  • Front sleepers - keeps your body flat and supported
  • Heavier sleepers - provides the support needed for proper spinal alignment
  • People who prefer a firm, supportive feel
  • Sleepers up to 114kg (18st) per side

Not ideal for (Firm):

  • Side sleepers who need more cushioning for shoulders and hips
  • Sleepers who prefer a softer feel

Extra Firm Feel - 6/6: Our firmest option, offering maximum support and minimal sink. Perfect for front sleepers, heavier individuals, or anyone who prefers a very firm, supportive mattress.

Best for (Extra Firm):

  • Front sleepers - keeps your body level and well supported
  • Heavier sleepers - extra support and durability, with the highest weight allowance in the range
  • People who prefer a very firm mattress
  • Sleepers up to 158kg (25st) per side

Not ideal for (Extra Firm):

  • Side sleepers
  • Sleepers who prefer a cushioned or softer feel

Weight limit note: 158kg (25st) per side applies to the Extra Firm tension. Soft, Medium and Firm tensions are rated to 114kg (18st) per side.


Inside This Mattress

1,720 Hand Nested Pocket Springs
What it is: Vispring's own springs, made from the finest Vanadium steel and hand-nested by their craftsmen in a honeycomb pattern. Each spring is enclosed in its own natural cotton calico pocket.
How it helps you sleep: Every spring moves independently, sensing the weight, pressure and contours of you and your partner for tailored, body-responsive support with minimal motion transfer.

Hand Teased Fillings
What it is: A traditional Vispring craft where natural fibres are gently separated by hand rather than machine-processed.
How it helps you sleep: Creates an opulent, resilient feel and improves loft, allowing air to move freely through the fillings for a fresher sleep surface.

1000gsm Bonded British Fleece Wool & Cotton Layer
What it is: A supportive bonded layer combining Platinum Certified British fleece wool with durable cotton.
How it helps you sleep: The wool provides natural, hypoallergenic insulation that helps keep you cool in summer and warm in winter, while the cotton adds responsiveness and airflow.

1200gsm South American Horsetail & British Fleece Wool Blend
What it is: A blended layer of hand-selected South American horsetail and Platinum Certified British fleece wool.
How it helps you sleep: Horsetail acts like millions of natural micro-springs, quickly recovering after compression to help the mattress retain its shape, while the wool adds softness and moisture-wicking comfort.

900gsm Blended Real Shetland Wool & Cotton Layer
What it is: A luxurious blend of Platinum Certified real Shetland wool and cotton.
How it helps you sleep: Delivers a soft yet supportive sleeping surface that's naturally hypoallergenic and helps regulate body temperature year-round.

Tape Edging
What it is: A hand-finishing technique used by Vispring craftsmen to close the mattress panel and border with meticulous care.
How it helps you sleep: Creates a strong, beautifully smooth mattress edge that holds its shape and supports consistent edge-to-edge comfort.

3 Rows of Genuine Hand Side Stitching
What it is: Multiple rows of traditional hand stitching, carried out by senior upholsterers using long needles and natural twine to secure the outer springs to the border.
How it helps you sleep: Prevents the springs from distorting and extends the usable sleeping area right to the edge of the mattress.

Hand-Tufted with Felt Washers
What it is: A traditional upholstery technique where fillings are secured by hand with tufts running from top to bottom, using felt washers to protect the fillings.
How it helps you sleep: Keeps fillings evenly distributed so they don't bunch or shift, maintaining a consistent, lump-free sleeping surface for longer.

M-Pure Treated Finest Quality Cover
What it is: A finest quality cover treated with M-Pure, a 100% sustainable, biodegradable and environmentally friendly natural fire retardant, rather than a chemical-based treatment.
How it helps you sleep: Gives you a fresh, hygienic sleeping surface using natural ingredients, without compromising on the mattress's eco credentials.

Flag-Stitched Handles
What it is: Handles sewn onto all sides of the mattress using a durable flag-stitch method.
How it helps you sleep: Makes it easy to reposition and turn the mattress for regular maintenance.

Chrome Air Vents
What it is: Chrome-finished ventilation eyelets set into the sides of the mattress.
How it helps you sleep: Promotes continuous air circulation, helping to regulate temperature and keep the mattress fresh.


Specification

FEATURE DETAIL
Brand Vispring
Category Mattress
Model Regal Superb
Firmness Available in Soft (1/6), Medium (3/6), Firm (5/6) or Extra Firm (6/6)
Mattress Type Pocket sprung mattress with natural fillings
Foam Free Yes
Spring System Hand Nested Pocket Springs
Spring Count 1720
Comfort Layers British Fleece Wool, South American Horsetail, Shetland Wool, Cotton
Cover Material 100% Viscose (Tick 590)
Cover Removable/Washable No
Mattress Finish Hand Tufted with Felt Washers
Mattress Depth 29cm
Edge Support Yes - 3 Rows of Genuine Hand Side Stitching with Tape Edging
Motion Isolation Yes
Temperature Regulation Yes - natural wool and horsetail fillings with chrome air vents
Hypoallergenic Yes
Care Instructions Double sided - turn and rotate seasonally, approximately every 3-4 months
Handles Yes - Flag-stitched
Air Vents Yes - Chrome
Side Stitching 3 Rows of Genuine Hand Side Stitching
Compatible Bed Bases Slatted (slats no more than 7cm apart) and divan bases
Single or Double Sided Double sided - can be turned
Country of Manufacture Great Britain
Maximum Weight Per Side 114kg (18st) - Soft, Medium and Firm; 158kg (25st) - Extra Firm
Guarantee/Warranty 30 years
Ideal For Side sleepers, back sleepers, front sleepers, couples
Certifications National Bed Federation (NBF) Approved; Handcrafted in Great Britain
Fire resistance M-Pure Natural Treatment, BS7177:2008 compliant
Sustainability Foam-free; 100% recyclable; Zero Waste to Landfill Policy; Platinum Certified British Wool
Packaging Type Flat packed

Dimensions & Weights

SIZE WIDTH x LENGTH x DEPTH WEIGHT
Small Single 75cm (2ft6) x 190cm (6ft3) x 29cm (11.4'') 29kg (64lbs)
Small Single Long 75cm (2ft6) x 200cm (6ft6) x 29cm (11.4'') 30kg (66lbs)
Single 90cm (3ft) x 190cm (6ft3) x 29cm (11.4'') 32kg (71lbs)
Long Single 90cm (3ft) x 200cm (6ft6) x 29cm (11.4'') 33kg (73lbs)
Small Double 120cm (4ft) x 190cm (6ft3) x 29cm (11.4'') 44kg (97lbs)
Double 135cm (4ft6) x 190cm (6ft3) x 29cm (11.4'') 46kg (101lbs)
King Size 150cm (5ft) x 200cm (6ft6) x 29cm (11.4'') 54kg (119lbs)
King Size Zip and Link 2 x 75cm (2ft6) x 200cm (6ft6) x 29cm (11.4'') 2 x 30kg (66lbs)
European King Size 160cm (5ft3) x 200cm (6ft6) x 29cm (11.4'') 59kg (130lbs)
Super King Size 180cm (6ft) x 200cm (6ft6) x 29cm (11.4'') 69kg (152lbs)
Super King Size Zip and Link 2 x 90cm (3ft) x 200cm (6ft6) x 29cm (11.4'') 2 x 33kg (73lbs)
Small Emperor 200cm (6ft6) x 200cm (6ft6) x 29cm (11.4'') 85kg (187lbs)
Small Emperor Zip and Link 2 x 100cm (3ft3) x 200cm (6ft6) x 29cm (11.4'') 2 x 43kg (95lbs)
Emperor 215cm (7ft) x 215cm (7ft) x 29cm (11.4'') 113kg (249lbs)
Emperor Zip and Link 2 x 107cm (3ft6) x 215cm (7ft) x 29cm (11.4'') 2 x 57kg (126lbs)

All mattress weights are based on a Medium tension. Depths are approximate, subject to a tolerance of +/- 2cm.


How it Compares

Vs firmer mattresses: The Soft and Medium tensions of the Regal Superb give noticeably more pressure relief at the shoulders and hips than a firmer pocket sprung mattress. If you sleep on your side or share a bed with someone lighter, one of the softer Regal Superb tensions is likely the better choice. A firmer mattress in general suits heavier sleepers or those who want a more rigid, supportive surface without a choice of tension.

Vs softer mattresses: Choosing the Firm or Extra Firm tension of the Regal Superb gives you more structural support underneath the natural comfort layers than a typically softer mattress. Softer mattresses can feel more immediately plush but may not maintain spinal alignment as consistently for back, front or heavier sleepers.

Vs premium and luxury mattresses: The Regal Superb shares the same hand nested pocket spring technology, natural fillings and hand-finished construction used across Vispring's range. The difference between ranges is typically in the depth and weight of the comfort layers rather than any compromise in craftsmanship, and the Regal Superb carries the same 30 year guarantee as Vispring's higher-tier mattresses.


30 Year Guarantee

The Regal Superb is backed by Vispring's 30-year manufacturer's guarantee against defects in materials and workmanship. Given the quality of the Vanadium steel springs, natural fillings and hand-finished construction, this is a mattress built to last a lifetime of use - the guarantee reflects that.


Awards & Accreditations

The Regal Superb has received the following awards and accreditations, including:

  • National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.
  • Handcrafted in Great Britain - Vispring has hand-built beds and mattresses in the UK since 1901, using traditional techniques passed down through generations of craftsmen.
  • Zero Waste to Landfill Policy - Vispring's manufacturing commitment to reducing its carbon footprint and supporting a circular economy.

Ready to Upgrade Your Sleep for Better Rest?

The Regal Superb delivers genuine luxury: 1,720 hand nested pocket springs, deep layers of natural British wool and horsetail, and a choice of four tensions, all handcrafted in Britain and backed by a 30 year guarantee. If you want a mattress that adapts to exactly how firm you like to sleep and still feels supportive in twenty years' time, this is one to consider.

Select your size and tension above and add to basket. Free UK delivery and your 30 year guarantee are included. Not sure which tension is right for you? See our Mattress Buying Guide for expert guidance on mattress types, fillings and comfort levels.


WHAT'S INCLUDED?
Mattress Yes
Base No
Headboard No
read more

Product Specification

SUMMARY
Brand
Vispring
Model
Regal Superb
Category
Mattress
Guarantee
30 years
No. of Springs
1720
DIMENSIONS
Mattress Depth
29cm / 11.4inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Vispring

Vispring: making luxury, handmade beds for over 100 years

Manufacturing luxury, handmade, high-quality products since 1901, Vispring created the world’s first pocket-sprung divan. Winners of the Queen’s Award for Enterprise (an accolade reserved for businesses that have excelled in the fields of international trade, innovation, or sustainable development), Vispring‘s long-standing history, finest artisanship, and use of quality products make them one of the finest in the world.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Vispring dates back many years. Our independent customer reviews rate Vispring products 4.9 out of 5, giving us the confidence to give Vispring our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Built to last, Vispring products use traditional techniques and premium materials backed by an impressive 30-year guarantee! Vispring is committed to sustainable manufacturing practises, using eco-friendly materials and processes in producing their products. Vispring makes exceptionally comfortable beds and mattresses.

read more

Customer Questions & Answers

  • Is this mattress suitable for a slatted base?

    Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.

  • What is the depth of this mattress?

    This mattress is 29cm deep.

  • Do I need to turn this mattress?

    This is a turnable mattress, which means you need to turn the mattress over and should rotate from head to toe seasonally to ensure even use.

  • Will this mattress make me hot?

    This product has natural properties which helps wick away moisture allowing air to circulate through the mattress. Therefore in most situations this mattress won't cause excessive heat.

  • Is this mattress hypoallergenic

    Yes, this mattress is hypoallergenic and resistant to dust mites and other allergens.

  • Can you take away my old mattress?

    Yes, we can remove your old mattress at the same time as delivering your new one. You can add this service at checkout.

  • How long will this mattress last?

    This mattress is guaranteed for 30 years.

Don't miss these special offers!

Complete your look

Recently viewed

More to Explore

Mattresses
Vispring Mattresses
Soft Mattresses
Pocket Spring Mattresses
Natural Fibre Mattresses
Orthopaedic Mattresses

Select Size

Small Single
2ft 6in x 6ft 3in
£4,069
Save £1,016
RRP £5,085
Small Single Long
2ft 6in x 6ft 6in
£4,729
Save £616
RRP £5,345
Single
3ft x 6ft 3in
£4,069
RRP £585
Long Single
3ft x 6ft 6in
£4,729
Save £616
RRP £5,345
Small Double
4ft x 6ft 3in
£5,569
Save £1,391
RRP £6,960
Double
4ft 6in x 6ft 3in
£5,569
Save £1,391
RRP £6,960
King Size
5ft x 6ft 6in
£6,499
Save £1,636
RRP £8,135
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
£9,029
Save £2,261
RRP £11,290
European King Size
5ft 3in x 6ft 6in
£7,699
Save £1,941
RRP £9,640
Super King Size
6ft x 6ft 6in
£8,169
Save £2,046
RRP £10,215
Super King Size Zip & Link
2 x 3ft x 6ft 6in
£9,029
Save £2,261
RRP £11,290
Small Emperor
6ft 6in x 6ft 6in
£9,299
Save £2,326
RRP £11,625
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
£10,179
Save £2,551
RRP £12,730
Emperor
7ft x 7ft
£10,639
Save £2,656
RRP £13,295
Emperor Zip & Link
2 x 3ft 6in x 7ft
£11,559
Save £2,891
RRP £14,450

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Special Offer Promotion

Get the following extras absolutely free for a limited time only!

  • Free Vispring Mattress Protector - RRP From £269
    vispring mattress protector

Offers are applied automatically at checkout when you purchase today.

Get in the know with our buying guides

View all