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Sleepeezee Charlbury Deluxe Adjustable Bed

Adjustable Bed
(mattress with base)
Select size:
Select Size
From
£1,599

Delivery

From £51.20 per month
3 payments from £533.00
18+, T&C’s apply. Credit subject to status

Klarna

Klarna

Pay in 3

Based on a spend of £1,599

3 interest-free payments of £533.00

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Pay By Finance

V12 Finance

Finance example based on a spend of £1,599
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£133.25
£1,599.00
24 months
(9.9% APR)
£73.41
£1,761.86
36 months
(9.9% APR)
£51.20
£1,843.31

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Request Fabric Swatch

Features You'll Love

  • Medium - Good all rounder for front, side or back sleepers.
  • 1000 pocket springs with British wool and polyester fillings - individual support and pressure relief
  • 5-part electric adjustment - telescopic head, knee-bend and lumbar weight adjuster zone
  • Wireless handset included - control the base from anywhere in the room
  • Wooden sprung slat base - flexes with the mattress to support your position
  • Built-in massage function and underbed lighting - added relaxation and safe night-time visibility
  • Supports up to 114kg (18st) per side
  • 10 year guarantee - covers the base, mattress and motors
  • NBF Approved and Planet Mark Sustainability Certification - independently verified quality and sustainability
  • Handcrafted in the UK by a Royal Warrant holder
  • VAT relief available - qualifying customers pay 0% VAT

Product Description

The Sleepeezee Charlbury Deluxe is an adjustable bed made exclusively for Land of Beds, combining 1000 pocket springs with British wool and deep polyester fillings in a medium tension. The motorised 5-part base adjusts via a wireless handset, with a telescopic head setting, knee-bend action and a lumbar weight adjuster zone, plus a built-in massage function and underbed lighting. Available in Small Single, Single, King and Super King - with King and Super King supplied as a split design with two linked bases - it carries NBF Approval, Planet Mark Sustainability Certification and Sleepeezee's Royal Warrant, and is backed by a 10-year guarantee. Qualifying customers may also be eligible for VAT relief.


Who Is This Adjustable Bed For?

A medium tension pocket spring adjustable bed with a wireless handset and 5-part motorised adjustment, designed for sleepers who want personalised positioning for sleeping, reading, or pressure relief, with a built-in massage function for extra relaxation.

Medium Feel - 3/6: The Goldilocks option - not too firm, not too soft. Medium is the most versatile firmness level, balancing comfort and support in a way that suits most sleeper types.

Best for

  • Side and combination sleepers - the medium tension cushions pressure points while the adjustable position takes load off the lower back
  • Back and front sleepers - supportive enough to maintain the natural curve of the spine while the base adjusts to a comfortable angle
  • Those who read or watch TV in bed - raising the head end removes the need for extra pillows and supports the neck naturally
  • Those with acid reflux, snoring, or circulation concerns - elevating the head and foot end can help manage these conditions
  • Couples wanting independent adjustment - King and Super King sizes are supplied as two linked bases, each with its own motor and control, so each person adjusts their side independently
  • Those who enjoy a gentle massage before sleep - the built-in massage function helps relax muscles and ease tension
  • Sleepers up to 114kg (18st) per side

Not ideal for

  • Those who prefer a standard bed look - adjustable bases are higher than standard divan beds and the motorised mechanism gives them a more clinical appearance without a headboard
  • Standard-sized rooms planned around a 190cm bed length - adjustable beds are 200cm long; check room dimensions before ordering
  • Those who want a soft, sink-in feel - this is a medium tension, not our softest option

Worth Knowing

  • The mattress is included. This is a complete adjustable bed - base and mattress together.
  • The mattress is also available to purchase separately if you already have an adjustable base. See the mattress-only listing here.
  • King Size and Super King Size are supplied as a split design - two separate motorised bases placed side by side, each with its own mattress. Each side adjusts independently. Standard single bedding fits each side; you will need two single duvets rather than one large one.
  • VAT relief: customers with a long-term illness or who are registered disabled may be exempt from paying VAT on this adjustable bed. View the full VAT relief requirements.
  • A headboard is not included, and there is no matching headboard currently available for this model.
  • Professional assembly is available. Add it at checkout and our delivery team will build the bed in the room of your choice (approx. 60 minutes).
  • Fabric samples are available free of charge - request a swatch from the product page.
  • This bed is available in Small Single, Single, King Size and Super King Size only.
  • All adjustable beds are 200cm (6ft 6in) long - longer than a standard UK single (190cm). Check room dimensions before ordering.

Inside This Adjustable Bed

Pocket Spring System
What it is: 1000 individually wrapped springs that respond independently to weight and movement across the mattress.
How it helps you: Each spring moves without affecting those around it, which means the mattress contours to your body rather than creating a general hollow - and partner movement on a split King or Super King is absorbed without disturbing the other side.

British Wool Layer
What it is: A soft, insulating upholstery layer of British wool sitting beneath the cover.
How it helps you: Wool is a natural insulator that helps keep you cool in summer and warm in winter, and its hygroscopic properties help draw moisture away from the body overnight.

Polyester Fillings
What it is: Deep layers of polyester upholstery fillings beneath the wool layer.
How it helps you: Adds durability and firm underlying support, helping the mattress hold its shape and structure for longer.

Belgian Damask Cover
What it is: A soft-to-the-touch damask cover, made from a 41% polyester, 59% cotton blend.
How it helps you: Provides a soft, fresh and hygienic sleeping surface that feels pleasant against the skin night after night.

Hand-Tufted Finish
What it is: A traditional upholstery method where fillings are secured by hand with tufts running from the top of the mattress to the bottom.
How it helps you: Keeps loose fillings securely in place, helping the mattress maintain its shape and comfort over time.

3 Rows of Side Stitching
What it is: Three rows of reinforced stitching around the mattress border.
How it helps you: Extends the supportive sleeping area right to the edge of the mattress, so you can use the full width without it feeling like it's giving way.

Flag-Stitched Handles and Chrome Air Vents
What it is: Handles on both sides of the mattress, along with chrome-finished side air vents.
How it helps you: The handles make positioning the mattress easier, while the air vents allow the mattress to breathe, helping keep the sleeping environment fresh and dry.

5-Part Adjustable Frame
What it is: A motorised base with a telescopic head extension, knee-bend action and a dedicated lumbar weight adjuster zone.
How it helps you: Lets you fine-tune your position with more precision than a simple head/foot tilt, useful for reading, relaxing, or relieving pressure on the lower back and legs.

Wooden Sprung Slat Base
What it is: Wooden slats with a natural spring, used across the adjustable base.
How it helps you: Works with the mattress to add a comfortable, supportive bounce, flexing with you as the base changes position.

Wireless Handset
What it is: A battery-powered handset that operates the base motors without a cable.
How it helps you: Lets you adjust the bed from anywhere in the room, useful if you share the bed and want to operate your side without leaning across.

Massage Function
What it is: A built-in vibration motor activated from the wireless handset.
How it helps you: Provides a gentle massage effect to help relax muscles before sleep, a welcome addition if you carry tension or have circulation concerns.

Underbed Lighting
What it is: Integrated low-level lighting fitted beneath the base.
How it helps you: Illuminates the edges of the bed to help with getting in and out at night, without needing to switch on a main light.


Specification

The Set

Feature Detail
Brand Sleepeezee
Category Adjustable Bed
Model Charlbury Deluxe
Exclusive to Land of Beds
What Is Included Adjustable base and mattress. Headboard not included - no matching headboard currently available.
Guarantee 10 years - covers base, mattress, and motors
Maximum User Weight 114kg (18st) per side
VAT Relief Eligible - qualifying customers (long-term illness or registered disabled) pay 0% VAT. See our VAT relief guide.
Certifications NBF Approved
Sleepeezee Royal Warrant Holder
Planet Mark Sustainability Certification
Country of Manufacture Great Britain
Sustainability Planet Mark Sustainability Certification
Materials sourced from sustainable suppliers

The Base

Feature Detail
Adjustment Zones 5-part - telescopic head, knee-bend and lumbar weight adjuster zone
Motor Configuration 5 break action adjustable divan base
Standard Control Wireless handset
Base Type Wooden sprung slats
Lumbar Support Weight adjuster zone for the lumbar region
Additional Features Built-in massage function
Integrated underbed lighting
Storage None - non-storage base
Upholstery Available in a range of fabrics and colours
Legs High black ash legs
Headboard Included No - check the Sleepeezee headboard page for compatible options
Split Design King and Super King only - supplied as two linked bases, each with its own motor, control and mattress. Single piece for Small Single and Single.
Base Depth 39cm (15.4'')
Assembly Required Self-assembly, or professional assembly available at checkout (approx. 60 minutes)

The Included Mattress

Feature Detail
Mattress Name Sleepeezee Charlbury Deluxe
Firmness Medium (3/6)
Mattress Type Pocket spring with British wool and polyester fillings
No. of Springs 1000 pocket springs
Comfort Layers British wool, deep polyester upholstery fillings
Cover Material Belgian Damask cover (41% polyester, 59% cotton)
Mattress Finish Hand-tufted
Handles Yes - flag-stitched
Air Vents Yes - chrome
Side Stitching 3 rows hand side stitching
Care Instructions No need to turn - rotate head to toe regularly to extend lifespan
Mattress Depth 23cm (9.1'')
Total Depth (Base + Mattress, excluding legs) 62cm (24.4'') incl. legs / underbed height 13cm
Ideal For Side sleepers, back sleepers, front sleepers, couples

Dimensions

Dimensions (external, matches mattress size)

SIZE WIDTH x LENGTH CONFIGURATION
Adjustable Small Single 75cm (2ft6) x 200cm (6ft6) Single piece
Adjustable Single 90cm (3ft) x 200cm (6ft6) Single piece
Adjustable King Size 150cm (5ft) x 200cm (6ft6) Split design - 2 x 75cm (2ft6) bases
Adjustable Super King Size 180cm (6ft) x 200cm (6ft6) Split design - 2 x 90cm (3ft) bases
Base Depths
Underbed Height 13cm (5.1'')
Base Depth 39cm (15.4'')
Mattress Depth 23cm (9.1'')
Total Depth (Base + Mattress + Legs) 62cm (24.4'')

Small Double and Double sizes are not available for this model. All measurements are approximate, subject to a tolerance of +/- 2cm.


How it Compares

Vs standard divan beds: A standard divan bed sits flat and cannot be adjusted. The Charlbury Deluxe allows independent elevation of the head and foot, which is useful for reading, watching TV, managing snoring or acid reflux, or supporting recovery from surgery or illness, with a massage function as an added benefit. Divan beds are typically lower in profile, simpler to dress, and cost significantly less. If positioning and a gentle massage function matter to you, the Charlbury Deluxe is the right choice; if a flat, low-profile bed is what you need, a divan is the better fit.

Vs other adjustable beds in the range: The Charlbury Deluxe sits as a well-equipped, single-tier model - its 5-part adjustment, massage function and underbed lighting are all included as standard rather than sold as a separate upgrade, and its medium tension pocket spring and wool mattress suits most sleeper types. It doesn't offer the higher spring counts or luxury natural fillings found on some premium models in the range, but it covers the core comfort and convenience features most buyers look for at a mid-range price point.

Vs buying the mattress separately: The Charlbury Deluxe mattress is also available as a mattress-only purchase - useful if you already have a compatible adjustable base and want to upgrade the mattress without replacing the whole bed. If you are buying your first adjustable bed, purchasing the base and mattress together ensures compatibility. The mattress-only listing for this bed can be found here.


10 Year Guarantee

The Charlbury Deluxe is backed by Sleepeezee's 10-year guarantee, covering the base, mattress, and motorised mechanisms against defects in materials and workmanship. A 10-year guarantee on an adjustable bed - including the motors - is a strong signal of confidence in the build quality, and gives buyers long-term peace of mind on a product that is more mechanically complex than a standard bed.


Awards & Accreditations

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.

Sleepeezee Royal Warrant Holder - Sleepeezee is a Royal Warrant holder, a standard of craftsmanship recognised by the British Royal Household.

Planet Mark Sustainability Certification - An independently verified certification demonstrating a measurable commitment to reducing carbon emissions year on year.


Ready to Upgrade Your Sleep?

The Charlbury Deluxe combines a medium tension pocket spring and British wool mattress with a wireless 5-part adjustable base, built-in massage function and a 10-year guarantee - an adjustable bed that delivers everyday comfort and long-term confidence in equal measure. Available in Small Single, Single, King and Super King, with King and Super King supplied as a split design for independent adjustment, and free UK delivery included.

Select your size above and add to basket. Free UK delivery is included.

VAT relief is available for qualifying customers. Find out if you are eligible.

Not sure which adjustable bed is right for you? Read our Adjustable Bed Buying Guide or speak to our team on 01928 242 829.


WHAT'S INCLUDED?
Adjustable Base Yes
Mattress Yes - medium tension pocket spring with British wool
Handset / Remote Control Yes - wireless handset
Headboard No - no matching headboard currently available
Storage Drawers No - non-storage base
Assembly Self-assembly, or professional assembly available at checkout
read more

Product Specification

SUMMARY
Brand
Sleepeezee
Model
Charlbury Deluxe
Category
Adjustable Bed
Guarantee
10 years
No. of Springs
1000
Slats
Wooden
DIMENSIONS
Underbed Height
13cm / 5.1inch
Base Depth
39cm / 15.4inch
Mattress Depth
23cm / 9.1inch
Total (Base + Mattress)
62cm / 24.4inch
WHAT'S INCLUDED?
Base
Mattress
Headboard

PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.

About The Brand

Sleepeezee

Sleepeezee is designed to give you the best sleep.

Making luxury beds in the UK since 1924, Sleepeezee has grown into one of the most well-known bed manufacturers in the world. Proud holders of a Royal Warrant, they are recognised and highly regarded within the industry for their artisanship, innovation, and design quality.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our relationship with Sleepeezee dates back many years. Our independent customer reviews rate Sleepeezee products 4.8 out of 5, giving us the confidence to provide Sleepeezee with our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Sleepeezee has built and maintained an enviable reputation for exceptional quality paired with excellent value for money. Sustainability is at the forefront of Sleepeezee's practises, with materials sourced from sustainable suppliers and all timber from sustainably managed forests.

read more

Customer Questions & Answers

  • What is the depth of this mattress and base together?

    The mattress is 23cm and the base is 26cm making a height of 49cm. The legs are 13cm making the total height of the bed 62cm.

  • Is this mattress suitable for a back sleeper?

    Yes, this mattress is a medium tension and suitable for back sleepers

  • Will this mattress make me hot?

    This product has natural properties which helps wick away moisture allowing air to circulate through the mattress. Therefore in most situations this mattress won't cause excessive heat.

  • What type of spring system does this have?

    This mattress uses a pocket spring system that is a series of individual steel springs encased in fabric pockets that are designed to contour to body shape and weight to provide comfort and support.

  • Does this adjustable bed include a headboard?

    No this adjustable bed does not come with a headboard so you can choose the style you prefer from our range of Sleepeezee headboards.

  • Can you build this bed in the room?

    Yes we can assemble your adjustable bed for you. Simply add this service at the checkout.

  • Can you take away my old bed?

    Yes, we can remove your old bed at the same time as delivering your new one. You can add this service at checkout.

  • Does this adjustable bed include a headboard?

    No this adjustable bed does not come with a headboard, you can add this on using the drop down options.

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Select Size

Adjustable Small Single
2ft 6in x 6ft 6in
£1,599
Save £430
RRP £2,029
Adjustable Single
3ft x 6ft 6in
£1,599
Save £430
RRP £2,029
Adjustable King Size
5ft x 6ft 6in Split
£3,199
Save £860
RRP £4,059
Adjustable Super King Size
6ft x 6ft 6in Split
£3,199
Save £860
RRP £4,059

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Adjustable Bed Assembly

Add this handy service to your order for only £49

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • How long does adjustable bed assembly take?

    Approximately 60 minutes.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 60 minutes. We will also take away all packaging and recycle it.

  • Can I add an Adjustable Bed Assembly on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Get in the know with our buying guides

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